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How you can continue to build a super team The Super Teams Pack
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Page 1: The super teams pack

How you can continue

to build a super team

The Super Teams Pack

Page 2: The super teams pack

This pack provides practical tools that you can use to continue to

build a super team. The pack is divided into several parts.

The first part explores how to clarify the team’s strengths and

strategy for achieving its picture of success.

The second part explores how to clarify and communicate the

team’s story, strategy and road to success.

The third part explores how to make clear contracts with people

about their best contributions towards achieving the picture of

success.

It also describes practical ways that people can proactively report

about their progress towards achieving the goals.

Introduction

Page 3: The super teams pack

You may, of course, have already clarified your team’s strengths

and strategy.

If so, you can move straight to the second part of the pack. This

focuses on how to communicate and gain commitment to reaching

the goals.

Here is the material. As ever, take the best and leave the rest. Use

the ideas you like to help the team to achieve ongoing success.

Page 4: The super teams pack

Clarifying the team’s strengths and

strategy for achieving its picture of success

Super Teams

- Part One

Page 5: The super teams pack

Super teams are special. They often start by building on their

strengths, setting specific goals and clarifying their picture of

success. They then translate this into a clear story, strategy and

road to success.

Everybody knows what mountain they are climbing, why they are

climbing it and how they will reach the summit. They know who will

be delivering what and by when.

Super teams are made up of people who want to be positive,

professional and peak performers. They choose to opt in and make

clear contracts about their best contributions towards achieving the

goals.

People do superb work, support each other and find solutions to

challenges. They then do whatever is required to achieve the picture

of success.

Introduction

Page 6: The super teams pack

Super teams start by clarifying their strategy. There are many ways

to take this step. One approach is for them:

To clarify their strengths and successful style of working.

To clarify their perfect customers and how they can help these

people to succeed.

To clarify their chosen strategy for achieving success.

This section provides tools for clarifying your team’s strengths and

strategy. Some teams skip this step and move straight to the next

section, which focuses on the team’s story.

It can be useful, however, to clarify the team’s strengths. This can

provide the foundation for developing your strategy and achieving

success.

Page 7: The super teams pack

Super teams are special. They often start by building on their

strengths and clarifying their picture of success. They then

translate this into a clear story, strategy and road to success.

Super Teams

Strategy SuccessStory

Page 8: The super teams pack

They focus on implementing the right strategy with the right people

in the right way.

Super Teams

The Right

People

The Right Way

The Right

Strategy

Page 9: The super teams pack

This section provides tools you can use to clarify

the team’s strengths and successful style of working

The Super Team’s

Strengths

Page 10: The super teams pack

There are many tools you can use to clarify your team’s strengths.

The following exercises invite you:

To clarify the specific activities in which the team delivers - or has

the potential to deliver - As rather than Bs or Cs.

To clarify the team’s perfect customers - the kinds of customers

with whom it works best - and the challenges these customers face.

To clarify how the team can use its strengths to help these

customers to achieve success.

Here are the exercises.

Introduction

Page 11: The super teams pack

Learning from when the team has

performed brilliantly in the past

The Super Team

Page 12: The super teams pack

So how can you find a team’s strengths - where it it delivers As,

rather than Bs or Cs?

One approach is to explore its positive history and when it has

performed brilliantly. The team’s talents can be found in a

combination of ‘What’ it delivered, ‘How’ it was delivered and to

‘Whom’. These provide clues to the team’s strengths and successful

style.

So when has the team performed brilliantly? What have been its

success stories?

What did people do right then to perform outstanding work? What

were the principles they followed? How did they translate these into

action?

Introduction

Page 13: The super teams pack

If you wish, try tackling the exercise on this theme. This invites you

to do the following things.

Describe the specific times when people in the team have performed

brilliantly.

Describe the specific things that people did then - the principles

they followed - to perform brilliantly.

Look at each example in turn and describe these things. You may

want to focus on the specific strengths they showed, the specific

strategies they followed and the specific skills they used.

Describe the specific things they did to translate these principles

into action and perform brilliantly.

Page 14: The super teams pack

1) When they …

The specific things that people did

then to perform brilliantly were:

* They …

For example …

* They …

For example …

* They …

For example …

The specific times when people in the team performed brilliantly were the following

Page 15: The super teams pack

2) When they …

The specific things that people did

then to perform brilliantly were:

* They …

For example …

* They …

For example …

* They …

For example …

Page 16: The super teams pack

3) When they …

The specific things that people did

then to perform brilliantly were:

* They …

For example …

* They …

For example …

* They …

For example …

Page 17: The super teams pack

The specific activities where it

delivers As rather than Bs or Cs

The Super Team

Page 18: The super teams pack

Bearing in mind the answers from the previous exercise, move on

to describing what you believe to be the team’s strengths.

Describe the specific activities where the team delivers - or has the

potential to deliver - As to customers.

These can be projects, services, products or other activities. So you

may wish to focus on:

The specific ways it helps customers to achieve success.

The specific types of projects where it does great work to help

customers to succeed.

The specific results it has delivered for customers.

Introduction

Page 19: The super teams pack

The team’s strengths go beyond ‘What’ it offers. They are often

contained in the ‘How’ it delivers these things.

Combining these strengths and successful style can help to define

the team’s specific contribution to helping customers to achieve

success.

The following exercise is in two parts. It invites you:

To describe where the team delivers As and give examples of where

it has done this in the past.

To describe where the team has the potential to deliver As and give

reasons why you believe this may be possible.

Page 20: The super teams pack

1)

The specific examples of when it has

delivered these things in the past are:

*

*

*

The specific activities – the projects, services, products, tasks or other activities - where the

team consistently delivers As to customers are:

Page 21: The super teams pack

2)

The specific examples of when it has

delivered these things in the past are:

*

*

*

Page 22: The super teams pack

3)

The specific examples of when it has

delivered these things in the past are:

*

*

*

Page 23: The super teams pack

1)

The specific reasons for saying this

– the examples and evidence - are:

*

*

*

The specific activities – the projects, services, products, tasks or other activities - where

the team has the potential to deliver As are:

Page 24: The super teams pack

2)

The specific reasons for saying this

– the examples and evidence - are:

*

*

*

Page 25: The super teams pack

The team’s perfect customers

The Super Team

Page 26: The super teams pack

Who are the kinds of customers with whom the team works best? It

may work best with customers in a particular field or with certain

characteristics.

How to clarify the preferred kind of customer? One approach is to

look back at when the team has done great work. Bearing these

answers in mind, this exercise invites you to do the following things.

Describe the specific kinds of customers with whom the team works

best.

Describe the specific challenges these kinds of customers face.

Describe the specific goals they want to achieve.

Introduction

Page 27: The super teams pack

1)

The specific challenges this customer faces are:

*

*

*

The specific goals this customer wants to achieve are:

*

*

*

The specific types of customers with whom the team works with best are:

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2)

The specific challenges this customer faces are:

*

*

*

The specific goals this customer wants to achieve are:

*

*

*

Page 29: The super teams pack

3)

The specific challenges this customer faces are:

*

*

*

The specific goals this customer wants to achieve are:

*

*

*

Page 30: The super teams pack

The specific ways the team can use its strengths to help its

customers to tackle their challenges and achieve success

The Super Team

Page 31: The super teams pack

We are now coming to the key point. So far we have covered:

The team’s strengths.

The team’s perfect customers, the challenge they face and the

specific goals they want to achieve.

The next step invites you to do the following things.

To write the name of each of these potential customers.

To describe the specific things the team can deliver to help these

customers to achieve success.

To describe the benefits of delivering these things.

Introduction

Page 32: The super teams pack

1)

The specific things the team can deliver to

help this customer to achieve success are:

*

*

*

The specific benefits of delivering these things will be:

*

*

*

The specific customer is:

Page 33: The super teams pack

2)

The specific things the team can deliver to

help this customer to achieve success are:

*

*

*

The specific benefits of delivering these things will be:

*

*

*

Page 34: The super teams pack

3)

The specific things the team can deliver to

help this customer to achieve success are:

*

*

*

The specific benefits of delivering these things will be:

*

*

*

Page 35: The super teams pack

Clarifying the team’s

strategy for going forwards

The Super Team

Page 36: The super teams pack

Bearing in mind the work you have done previously on the team’s

strengths, this exercise invites you to do the following things.

Describe the possible routes the team can follow in the future. The

team may, for example, have some of the following options.

To continue to pursue its present strategy.

To pursue the strategy of building on its strengths and working with

its perfect customers.

To continue working with some of its present customers whilst also

building a new business working with its perfect customers.

To pursue another strategy.

Introduction

Page 37: The super teams pack

Describe the pluses and minuses of each option.

Describe the attractiveness of each route. Do this on a scale 0 – 10.

People often start this exercise by listing the obvious options and

then exploring other possibilities.

For example, is it possible to combine the best parts of each road

into a new option? What other options are there?

Imagine that you and your colleagues have done the previous parts

of the exercise. It can then be useful:

To discuss the various options with a view to agreeing on the way

forward.

To, when discussing the options, build on what you have in

common.

Page 38: The super teams pack

It is okay with healthy debate. After awhile, however, you can then

aim to:

Describe the team’s preferred route.

The next step will be to translate this route into a clear story,

strategy and road to success. That will be covered in the next

section.

Before then, however, here is the exercise that invites you to clarify

the team’s possible routes forwards.

Page 39: The super teams pack

The following slides give an opportunity to sketch out the

team’s possible options – the routes it can take going

forwards.

The first slide gives an overview of what the various options

may look like from above. But start by describing each of the

options in detail on each of the slides that follow.

You can then return to the overview and decide which route to

follow.

The Super Team Possible Options

Page 40: The super teams pack

Pluses: ___

Minuses: ___

____ / 10

The attractiveness rating of each of these options is:

The Possible Routes The Team Can Follow In The Future Are:

Pluses: ___

Minuses: ___

____ / 10

Pluses: ___

Minuses: ___

____ / 10

The Team’s Possible Options

A

To …

B

To …

C

To …

Page 41: The super teams pack

A) To …

The pluses will be:

*

*

*

The potential minuses may be:

*

*

*

The attractiveness rating is: ____ / 10

The possible options the team can follow are:

Page 42: The super teams pack

B) To …

The pluses will be:

*

*

*

The potential minuses may be:

*

*

*

The attractiveness rating is: ____ / 10

Page 43: The super teams pack

C) To …

The pluses will be:

*

*

*

The potential minuses may be:

*

*

*

The attractiveness rating is: ____ / 10

Page 44: The super teams pack

D) To …

The pluses will be:

*

*

*

The potential minuses may be:

*

*

*

The attractiveness rating is: ____ / 10

Page 45: The super teams pack

E) To …

The pluses will be:

*

*

*

The potential minuses may be:

*

*

*

The attractiveness rating is: ____ / 10

Page 46: The super teams pack

This section to be completed after

all the options have been discussed

The Super Team’sPreferred Route

Page 47: The super teams pack

* To …

The pluses of following this route will be:

*

*

*

The potential minuses may be:

*

*

*

The specific route we would like the team to follow in the future is:

Page 48: The super teams pack

The specific things we can do to build on the pluses are:

*

*

*

The specific things we can do to minimise the minuses are:

*

*

*

Page 49: The super teams pack

This exercise invites you to conclude this part

by rating the team’s probability of success

The Super Team -

Rating the chances of success

Page 50: The super teams pack

Great teams do their due diligence and stress test that the strategy

will work.

Bearing in mind the things you can control, the final part of this

section invites you to do the following things.

To rate the team’s chances of pursuing the strategy and achieving

success. Do this on a scale 0-10.

To describe the specific things the team can do to maintain or

improve the rating.

Introduction

Page 51: The super teams pack

Bearing in mind the things we can control, the present rating we

would give regarding the team’s chances of pursuing the strategy

and achieving success is:

___ / 10

The specific things we can do to

maintain or improve the rating are:

*

*

*

Success Rating

Page 52: The super teams pack

This section has focused on:

The team’s strengths, its perfect customers and how it can use its

strengths to help these customers to achieve achieve success.

The possible strategies the team can follow in the future together

with the pluses and minuses of each route.

The specific strategy the team wants to follow.

It is then time to translate this route into a clear story, strategy and

road to success. This takes us to the next step.

Conclusion

Page 53: The super teams pack

Clarifying and communicating the

team’s story, strategy and road to success

Super Teams

- Part Two

Page 54: The super teams pack

Super teams build on their strengths and clarify their strategy. They

then translate this into a clear story, strategy and road to success.

Good leaders communicate these to their people. They then give

people the chance to reflect and decide if they want to contribute

towards achieving the goals.

People who want opt in make clear contracts about how they can

use their strengths to make their best contribution. They perform

superb work, find solutions to challenges and do whatever is

required to achieve the picture of success.

This section provides tools for clarifying and communicating the

team’s story, strategy and road to success.

Introduction

Page 55: The super teams pack

You can start by defining the team’s purpose – the specific thing the

team really wants to do. You can then clarify:

The ‘What’. The specific goals the team wants to achieve and the

picture of success.

The ‘Why’. The specific benefits - for all the various stakeholders -

of achieving these goals.

The ‘How’. The key strategies the team aims to follow to achieve the

goals.

The ‘Who’. The specific responsibilities of various people when

working to achieve these goals.

The ‘When’. The specific things that will be happening and when

along the road towards achieving the picture of success.

Page 56: The super teams pack

Several points are worth bearing in mind when writing the story. It

can be useful to do the following things.

To decide for whom you are writing the story.

If you are a leader, you may initially write the story for your internal

team. This will ensure everybody knows the team’s goal.

To write the story by yourself or, if you wish, to involve other key

people at various stages.

To stay true to the spirit of the story but then, if you wish, also

adapt and communicate it in a way that resonates with other groups

of people.

Page 57: The super teams pack

The first part of the following exercise invites you to clarify the story.

It is followed by inviting you to create a Road Map.

The Road Map is the ‘When’ part of the story. This will become your

ongoing working document. So it is vital to craft it with care.

Several things are worth remembering when making the road map.

Start from the destination and work backwards

Start by picking a date in the future. Describe the specific goal you

want the team to achieve by that date.

Also describe the specific things that will be happening then that will

show you have achieved the goal.

The Road Map

Page 58: The super teams pack

Describe cumulative targets

The totals under each heading for each quarter to be cumulative. Below

is an illustration for Profits, but do it with each heading. For example:

Q4. Profits £1 million

Q3. Profits £750k

Q2. Profits £500k

Q1. Profits £250k

Try to have 3 bullet points of deliverables for each quarter under each

of Profits, Products and People. This fleshes out the road map.

Bring the road map to life with quotations

Describe the actual words you would like to hear people saying at

various stages of the journey. These can be quotes from leaders,

customers, colleagues or whoever. Here are the slides for the Story and

Road Map.

Page 59: The super teams pack

The ‘What, Why,

How, Who and When’

The Team’s Story

Page 60: The super teams pack

The purpose of our team – the

specific thing we really want to do - is:

* We want to ...

Introduction

Page 61: The super teams pack

The goal we want to achieve by ___ is:

* To

The specific things that we will have achieved by

then that will show we have reached the goal will be:

Profits

* To

* To

* To

The What - The Picture of Success

Page 62: The super teams pack

Products

* To

* To

* To

People

* To

* To

* To

Page 63: The super teams pack

The benefits of reaching the goals will be:

For the company

* To

* To

* To

The Why

Page 64: The super teams pack

For the customers

* To

* To

* To

For the colleagues

* To

* To

* To

Page 65: The super teams pack

The key strategies we can follow to give

ourselves the greatest chance of success are:

Profits

* To

* To

* To

The How

Page 66: The super teams pack

Products

* To

* To

* To

People

* To

* To

* To

Page 67: The super teams pack

The leadership team’s responsibilities

in working to achieve the goals are:

* To

* To

* To

The Who

Page 68: The super teams pack

The manager’s responsibilities in

working to achieve the goals are:

* To

* To

* To

The colleagues’ responsibilities in

working to achieve the goals are:

* To

* To

* To

Page 69: The super teams pack

The ‘one line’ specific goal our team wants

to achieve by the end of the year is:

* To

The When - The Road Map Towards Achieving The

Team’s Picture Of Success

Page 70: The super teams pack

Q4

Profits

*

*

*

Products

*

*

*

People

*

*

*

“______________”

“______________”

“______________”

“______________”

“______________”

“______________”

Milestones. The specific things that we will have achieved by then will be:

Quotes. The words we want to hear people

saying then are:

Page 71: The super teams pack

Q3 Profits

*

*

*

Products

*

*

*

People

*

*

*

“______________”

“______________”

“______________”

“______________”

“______________”

“______________”

Page 72: The super teams pack

Q2 Profits

*

*

*

Products

*

*

*

People

*

*

*

“______________”

“______________”

“______________”

“______________”

“______________”

“______________”

Page 73: The super teams pack

Q1 Profits

*

*

*

Products

*

*

*

People

*

*

*

“______________”

“______________”

“______________”

“______________”

“______________”

“______________”

Page 74: The super teams pack

Getting people’s

responses to the story

The Team’s Story

Page 75: The super teams pack

Imagine that you have presented the story, strategy and road map

to your people. If you wish, you can then take the following steps to

get responses from the team.

Invite people to form groups. Each group is to make flip charts that

gather their responses to the story and strategy under the following

headings.

Like

The specific things they like about the story and strategy.

Additions and Suggestions

The specific additions and suggestions they have regarding the

story and strategy.

Introduction

Page 76: The super teams pack

The things we like about it are:

The additionsand suggestions

we have are:

The concerns and questions we have are:

The success rating – and how we can improve the chances of success - is:

The Team’s Story and Strategy

Page 77: The super teams pack

Concerns and Questions

The specific concerns and questions they have about the story

and strategy.

Success Rating

The present rating they would give regarding the team’s chances

of achieving the goals. This to be done on a scale 0 – 10.

The specific things they believe people in the team can do to

maintain or improve the chances of success.

Give people at least 30 minutes to do the exercise. People’s ideas

are to be written on a flip chart as they go along.

If you are the leader – or if there is a leadership team that has

introduced the strategy – you can give people 20 minutes to get

started.

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You can then go around and look at the themes that are

emerging. This helps you to prepare to address the themes and

answer any questions. (You will have told people beforehand that

you will be going around to see the themes that are emerging.)

Invite each group to then give

the headlines of their responses

The next step is to invite people to report back. It can be useful

to cluster the themes and questions that emerge. You can then

respond and answer more effectively.

When answering questions, it can be useful

to explain the following guidelines to people

Explain that you will aim be honest and answer as fully as

possible. You will do this because you want people to understand

the strategy, the rationale behind it and the steps going

forwards.

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Explain that you may not be able to answer all the questions in

the session. In some cases you will get back with some answers.

There may also be questions that, because of certain issues, you

will choose not to answer.

Explain that you will also set aside time over the next week to

meet individuals and answer, as far as possible, their questions.

They can book a time to see you.

Explain that you will take away the ideas and see which of these

can be added to the strategy. Bearing these things in mind, you

can embark on addressing the themes and questions that have

emerged.

Good leaders often see these sessions as an opportunity to

educate people about the strategy. People go away with a wider

grasp of the issues. They are then more able to explain the

strategy to new people who join the team.

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The Responses

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Like About It

Page 82: The super teams pack

*

*

*

The specific things we like about it are:

Page 83: The super teams pack

Additions and Suggestions

Page 84: The super teams pack

*

*

*

The possible additions and suggestions we have are:

Page 85: The super teams pack

Concerns and Questions

Page 86: The super teams pack

*

*

*

The concerns and questions we have are:

Page 87: The super teams pack

Success Rating

The rating we would give at the moment

regarding our team’s chances of being

able to deliver the picture of success is:

______ / 10

Page 88: The super teams pack

*

*

*

The specific things we can do to maintain or improve the ratings are:

Page 89: The super teams pack

This section has focused on:

The team’s story, strategy and road to success.

The team member’s responses to the story.

It will then be time to give people the chance to reflect and decide if

they want to contribute towards achieving the goals.

This takes us to the next step.

Conclusion

Page 90: The super teams pack

Clarifying each person’s contribution

towards achieving the picture of success

Super Teams

- Part Three

Page 91: The super teams pack

This section provides a framework that you can use to enable

people to make their best contributions towards achieving the

team’s goals. There are many models for making this happen. This

approach encourages people to take the following steps.

To clarify their strengths.

To clarify how they can use their strengths to make their best

contributions towards achieving the team’s picture of success.

To meet with their manager and make clear contracts about their

agreed goals.

To then proactively keep people informed about their progress and

to deliver their agreed contribution.

Introduction

Page 92: The super teams pack

The following pages provide a set of exercises that can be sent to

the team member before they meet with their manager to agree on

their contribution.

The person can follow the instructions and then make clear working

contracts.

As mentioned earlier, this framework follows the strengths

approach. Later we will look at how the leader can co-ordinate

people’s strengths to make sure all the tasks are completed.

Here is the section that can be sent to the team member ahead of

the contracting meeting with their manager.

Page 93: The super teams pack

The Team Member’s Pack

This pack to be sent to the team member two weeks before

the planned meeting with their manager. They are then to

send the relevant parts to their manager at least two days

before the session.

My Contribution Towards

Achieving The

Team’s Picture Of Success

Page 94: The super teams pack

This pack invites you to do several things to prepare for the

meeting with your manager where you will agree on your

contribution towards achieving the team’s goals.

Some of these exercises you may only need to do occasionally,

such as clarifying your strengths. Others you may do on an

ongoing basis. The pack invites you to do the following things.

To clarify your strengths and your best contribution.

To agree on your contribution towards achieving the team’s

goals.

To clarify how you will keep your manager informed about your

progress towards achieving the agreed goals.

Here are the exercises.

Introduction

Page 95: The super teams pack

My

Strengths

Page 96: The super teams pack

Peak performers do what they do best and do it brilliantly. They

also find ways to manage the consequences of their weaknesses.

This exercise invites you to do the following things.

Describe the deeply satisfying activities in which you deliver As.

These may be particular kinds of projects, tasks or other activities.

Try to be as specific as possible and give concrete examples.

Describe the activities in which you deliver Bs and Cs.

The B activities are probably those that you can do reasonably well.

They are not your As, however, or maybe they were once but now

you get bored doing them. The C activities are those in which you

have little aptitude or desire to learn

(If you have previously done this exercise - and both you and

your manager are fully aware of your strengths - you may simply

move onto the second exercise.)

Introduction

Page 97: The super teams pack

The specific activities in which I deliver As, rather

than Bs or Cs, together with some examples are:

1)

For example:

*

*

*

My Strengths

Page 98: The super teams pack

2)

For example:

*

*

*

Page 99: The super teams pack

3)

For example:

*

*

*

Page 100: The super teams pack

Bs. The specific activities in which I deliver Bs are:

1)

For example:

*

2)

For example:

*

Page 101: The super teams pack

Cs. The specific activities in which I deliver Cs are:

1)

For example:

*

2)

For example:

*

Page 102: The super teams pack

My Best Contribution

Towards Achieving

The Picture Of Success

Page 103: The super teams pack

Bearing in mind the team’s picture of success and your strengths,

this exercise invites you to describe the following things.

The specific results you aim to deliver towards achieving the

team’s picture of success.

These aims should be written in outcome terms - such as the

specific results you will deliver - rather than as a list of activities.

The specific benefits - to the various stakeholders - of delivering

these results.

The specific things you will do to proactively update people about

your progress towards achieving the results.

Introduction

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The specific support you would like to help you to achieve the

results.

The specific early successes you will aim to deliver.

Complete these exercises up to and including the page Specific

Early Successes and send these to your manager. You can then

agree on your goals for the year.

After the meeting you can then complete the section in which you

write your agreed goals for the year.

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We aim to build a strengths based team and co-ordinate these

strengths to reach the goal.

We must, however, deliver the Scorecard. These are the mandatory

things the team must deliver. This will sometimes mean everybody

getting involved in doing great work and helping to do the other tasks.

We want to encourage you to build on your strengths, because you

are then more likely to do great work. At the same time, however, it is

your responsibility to manage the consequences of any weaknesses.

We want to manage by outcomes, rather than by tasks. Once the

outcomes are agreed, we ask you to be accountable for delivering the

goods. How you achieve this - providing your follow the organisation’s

agreed principles - is up to you and your team.

Some Background

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Bearing in mind the picture of success and

my strengths, the specific results I want to

deliver towards achieving the team’s goals are:

1) To

For example:

- To

- To

- To

My Specific Contribution

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2) To

For example:

- To

- To

- To

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3) To

For example:

- To

- To

- To

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The specific benefits of making this contribution - for the team,

customers, colleagues and other stakeholders - will be:

1) To

For example:

2) To

For example:

3) To

For example:

The Specific Benefits

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The specific things I will do to proactively keep people informed about the progress towards delivering the results will be:

1) To

For example:

2) To

For example:

3) To

For example:

The Specific Updates

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The specific support I would like to help me to achieve the goals, plus the support I will give to other people, is:

1) To

For example:

2) To

For example:

3) To

For example:

The Specific Support

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The specific early successes I will aim to deliver will be:

1) To

For example:

2) To

For example:

3) To

For example:

The Specific Early Successes

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My Agreed Goals

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After clarifying your strengths you will then meet with your

manager and agree on your goals.

When doing this, it is important to bear in mind the team’s picture

of success and your strengths. You will then agree with your

manager on your contribution towards achieving this picture of

success.

Try to write your goals in outcome terms. Describe the actual

things you will deliver, rather than a set of activities.

You can then keep referring back to these goals when having

ongoing meetings with your manager.

Introduction

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1) To

For example:

- To

- To

- To

After meeting with my manager, the agreed specific results that I will aim to deliver are:

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2) To

For example:

- To

- To

- To

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3) To

For example:

- To

- To

- To

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My Progress Reports

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This section provides a framework you can use for meeting

regularly with your manager.

Bearing in mind the results you aim to deliver, it invites you to do

the following things.

Describe the specific outcomes you have agreed to deliver.

Describe the specific things you have delivered in the past month

(or other time frame).

Describe the specific things you aim to deliver in the next month

(or other time frame).

Describe any other things you would like to discuss in the meeting

with your manager.

Introduction

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The specific outcomes - the

results - I aim to deliver by … are:

1) To

For example:

2) To

For example:

3) To

For example:

The Specific Goals

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The specific things that I have delivered in the past

month towards achieving these goals have been:

1) To

For example:

2) To

For example:

3) To

For example:

The Past Month

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The specific things that I aim to deliver in the

month towards achieving these goals are:

1) To

For example:

2) To

For example:

3) To

For example:

The Next Month

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The other things I would like to discuss - such as any

challenges I face, my plans for tackling these, any support

I need and any other topics I would like to explore - are :

1) To

2) To

3) To

The Summary

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Co-ordinating people’s strengths

to achieve the picture of success

The Super Team

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There are many approaches to co-ordinating people’s strengths and

achieving the goals. The keys are:

To ensure the team has a clear picture of success.

To encourage people to build on their strengths - whilst managing

the consequences of any weaknesses - and make their best

contributions to achieving the picture of success.

To ensure do superb work and deliver the picture of success.

Great co-ordinators often use the following questions to ensure that

people can use their strengths whilst also making sure that all the

tasks get done.

Introduction

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Co-ordinating People’s Strengths To Achieve The Goals

You can ask the following questions.

What are the team’s goals? What are the real results we want to

achieve? What is the picture of success?

What are people’s strengths? What are the specific activities in

which they deliver As rather than Bs or Cs?

How can co-ordinate people’s strengths to achieve the goals? How

can we make sure that any remaining practical tasks get done? How

can we make clear contracts about people’s contributions?

How can we make sure that people proactively keep others

informed about their progress? How can we do whatever is required

to achieve the picture of success?

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Keeping people informed about the team’s

progress towards achieving the picture of success

The Super Team

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Good leaders keep reminding people of the team’s story and goals.

One approach is to gather people together every month and update

them on the following things.

The team’s picture of success.

The specific things the team has delivered in the past month

towards achieving these goals.

The specific things the team aims to deliver in the next month

towards achieving these goals

The specific other things that it may be useful for people to know

about as the team works towards achieving the picture of success.

Here is a framework you can use for sharing these things. Plus

answering any questions people may have.

Introduction

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The specific outcomes - the

results - we aim to deliver by … are:

1) To

For example:

2) To

For example:

3) To

For example:

The Picture Of Success

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The specific things that we have delivered in the past

month towards achieving these goals have been:

1) To

For example:

2) To

For example:

3) To

For example:

The Past Month

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The specific things that we aim to deliver in the

month towards achieving these goals are:

1) To

For example:

2) To

For example:

3) To

For example:

The Next Month

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The other things that it may be useful for you to know about

as we work towards achieving the picture of success are:

1)

2)

3)

The Other Things

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We would now like to you reflect and then let us know any questions

you have. We will try to answer these here or, if more appropriate,

discuss these with you individually or in your small teams. So let us

know your questions.

1)

2)

3)

Questions and Answers

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Super Teams

Conclusion

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There are many ways to build superb teams. This pack has provided

some tools that you can use in your own way.

There are, of course, many dimensions to the themes that have

been covered in the pack. You can discover more about the

background and practical tools on the following website.

http://www.thepositiveencourager.global/

There is lots of material on the website. If you want to explore a

particular theme further, it may therefore be best to contact me

directly. You can reach me at the following address.

[email protected]

I will then do my best to answer any questions and help you to

continue to build a super team.

Conclusion