Top Banner
The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success Tom Evans CompellingPM @compellingpm Copyright 2015. The Lûcrum Group, Inc. 1
31

The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Aug 17, 2015

Download

Business

CompellingPM
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

The Strategic Role of Product Management & Product Marketing in

Driving Product Revenue & Success

Tom Evans

CompellingPM

@compellingpm

Copyright 2015. The Lûcrum Group, Inc. 1

Page 2: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

DFW Product Group

• DFW Product Group is the premier product management and marketing association in the Dallas/Fort Worth metroplex

• 300+ active members

• 2015 roadmap includes webinar series, networking mixers, and ProductCamp DFW

• Website: http://dfwproductgroup.org/

• LinkedIn: https://www.linkedin.com/groups?gid=2796125

• Twitter: @DFWProductGroup

• Email: [email protected]

• Actively seeking new members, volunteers, and sponsors

Copyright 2015. The Lûcrum Group, Inc. 2

Page 3: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Special offer from CompellingPM at the end of the webinar.

Copyright 2015. The Lûcrum Group, Inc. 3

Page 4: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

The Strategic Role of Product Management & Product Marketing in

Driving Product Revenue & Success

Tom Evans

CompellingPM

@compellingpm

Copyright 2015. The Lûcrum Group, Inc. 4

Page 5: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

The Big Question

• Should Product Management/Marketing Take Responsibility for Product Success or Failure?

– Yes: The Product Manager is CEO of the product and the buck stops there!

– No: We don’t have direct control of those (engineering, sales, marketing, etc.) who ultimately impact the success!

Copyright 2015. The Lûcrum Group, Inc. 5

Page 6: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

What Makes a Bad PM?

Copyright 2015. The Lûcrum Group, Inc. 6

Page 7: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Signs of a Tactical Product Manager

1. Main job is writing requirements

2. Spends lots of time helping engineering

3. Is the demo boy/girl

4. Main job is writing marketing collateral

5. Spends much of day answering questions & fighting fires - engineering/sales/marketing

6. Manages the schedule (development, marketing, etc) (Aka – Project Mgmt)

Copyright 2015. The Lûcrum Group, Inc. 7

Page 8: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Bad PM = Product Janitor

• Instead of working on the critical things that will make a big difference for your product and thinking strategically, the product manager [& product marketer] end up doing thankless low-level work that is not appreciated (and many times not necessary.)

Brian Lawley, 280 Group

Copyright 2015. The Lûcrum Group, Inc. 8

Page 9: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

“Being a good product manager is so hard that most product managers at most companies fail

to be good -- and instead are bad.”--Ben Horowitz and David Weiden

Copyright 2015. The Lûcrum Group, Inc. 9

Page 10: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

What Makes a Good PM?

Copyright 2015. The Lûcrum Group, Inc. 10

Page 11: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Good PM v. Bad PM

Good Bad

Based on knowledge & confidence They think that….

Owns success of productToo many factors outside their

control

CEO of ProductMarketing resource for

engineering

Drives the what & why Defines the how

Grows the business Builds bells & whistles

Tells the story Presents features

Defines their role Others define role

Copyright 2015. The Lûcrum Group, Inc. 11

Reference: Ben Horowitz, 1996

Page 12: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

How Do We Transform?

Copyright 2015. The Lûcrum Group, Inc. 12

Discover Value

Create Value

Communicate Value

Deliver Value

Capture Value

Page 13: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Identifying Levers of Control

Copyright 2015. The Lûcrum Group, Inc. 13

Financial MetricsStrategic Metrics

Product Success

Page 14: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Identifying Levers of Control

Copyright 2015. The Lûcrum Group, Inc. 14

Financial MetricsStrategic Metrics

Sell More

Higher Price

Lower Cost

Product Success

Page 15: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Identifying Levers of Control

Copyright 2015. The Lûcrum Group, Inc. 15

Financial MetricsStrategic Metrics

Sell More

Higher Price

Lower Cost

Product

Price

Place (Channel)

Promotion

Product SuccessKey Levers/Tools

Page 16: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Strategic Levers of Control

16

Product

Price

Place (Channel)

Promotion

Creating Leverage

Copyright 2015. The Lûcrum Group, Inc.

Page 17: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Strategic Levers of Control

Copyright 2015. The Lûcrum Group, Inc.

17

Product

Price

Place (Channel)

Promotion

Creating Leverage

Go-to-Market Strategy

Copyright 2015. The Lûcrum Group, Inc.

Defining Leverage

Page 18: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Strategic Levers of Control

Copyright 2015. The Lûcrum Group, Inc.

18

Product

Price

Place (Channel)

Promotion

Creating Leverage

Go-to-Market Strategy

Market Analysis (Context)

Discovering Leverage

Copyright 2015. The Lûcrum Group, Inc.

Defining Leverage

Page 19: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Executional Levers

Go-to-Market Strategy

Target Markets PositioningCompetitive

StrategiesMessaging Platform

Alignment to Business Drivers

Market Analysis

VOC Competitive Analysis Ecosystem Analysis

Copyright 2015. The Lûcrum Group, Inc. 19

Page 20: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Executional Levers

Product

• Define Whole Product

• Effective Requirements

Price

• Value Based Pricing

Place (Channel)

• Sales Tools

• Sales Enablement

• Channel Programs

Promotion

• Product Marketing Tools & Content

• Product Marketing Programs

Copyright 2015. The Lûcrum Group, Inc. 20

Page 21: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Leveraging the Levers - 1

• VOC– Better understand customer problems and value

– More compelling messaging & sales tools

– More effective marketing programs

• Competitive Analysis– Know competitions strengths & weaknesses

– Create best competitive position

• Ecosystem Analysis– Understand market dynamics, threats & opportunities

Copyright 2015. The Lûcrum Group, Inc. 21

Page 22: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Leveraging the Levers - 2• Target Markets

– Everyone knows who you’re selling too– More effective use of development and marketing investments

• Positioning– Stake your claim in the market– Resonate with your target markets

• Competitive Strategies– How to win against the competition

• Messaging Platform– Ensure consistent & effective messages to the market– Resonate with your target markets

• Alignment to Business Drivers– Create value for the company

Copyright 2015. The Lûcrum Group, Inc. 22

Page 23: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Leveraging the Levers - 3

• Whole Product– Deliver the complete value customers expect

– Sell more product & maximize value

• Effective Requirements– Engineering builds the product customers need

– Sell more product

– Maximize value created

• Value-Based Pricing– Maximize revenue on your product

Copyright 2015. The Lûcrum Group, Inc. 23

Page 24: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Leveraging the Levers - 4

• Sales Tools

– Help buyers make a buying decision in your favor

• Sales Enablement

– Improve close ratios, better pricing, increase revenue

• Channel Programs

– Keep sales team motivated

– Squeaky wheel gets the grease

Copyright 2015. The Lûcrum Group, Inc. 24

Page 25: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Leveraging the Levers - 5

• Product Marketing Tools & Content

– Clearly communicate value proposition

– Driver awareness and leads

– Improve conversion ratios throughout the funnel

• Product Marketing Programs

– Driver awareness and leads

– Improve conversion ratios throughout the funnel

Copyright 2015. The Lûcrum Group, Inc. 25

Page 26: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

What Are You Going to Be?What Will You Do Different?

Copyright 2015. The Lûcrum Group, Inc. 26

Page 27: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Go-to-Market Webinar Serieshttp://compellingpm.com/go-to-market-webinar-series-with-dfw-product-group/

Webinar Title Date

The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Apr 23

Developing a Deep Understanding of Your Target Markets – The Starting Point for Great Product Marketing

May 28

Define a Powerful Go-to-Market Strategy That Sets Your Product Apart June

Great Requirements Form the Foundation for Successful Products July

Profitable Products Sell Value: Why Value-Based Pricing Wins August

From Messaging Nightmare to Messaging Delight: How to Create a Powerful Messaging Platform

Sept

Create Effective Sales & Marketing Tools That Actually Get Used By Sales & Prospects Oct

Nothing Happens Until Someone Sells Something: Enabling Your Sales Channel to Success Nov

Driving the Marketing and Sales Funnel to Close Deals: What Product Marketers Must Know and Do

Dec

Copyright 2015. The Lûcrum Group, Inc. 27

Page 28: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Next Webinar

Developing a Deep Understanding of Your Target Markets: The Starting

Point for Great Product Management & Marketing

May 28, 2015

Copyright 2015. The Lûcrum Group, Inc. 28

Page 29: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Upcoming Training

• AIPMM Certifications– June 8 – 9 (CPM – Austin)

– June 10 – 11 (CPMM – Austin)

• Optimal Product Management & Product Marketing– Sept 21 – 23 (Austin)

– Dec 7 - 9 (Austin)

More dates/locations - www.280group.com

Copyright 2015. The Lûcrum Group, Inc. 29

Page 30: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Free 1 Hour PM/PMM Consult

• First five to submit information on form

• http://compellingpm.com/freeonehour/

• Please include background on topic or issue

• Must include company info (no Gmail)

Copyright 2015. The Lûcrum Group, Inc. 30

Page 31: The Strategic Role of Product Management & Product Marketing in Driving Product Revenue & Success

Thank You!

Tom Evans

CompellingPM

[email protected]

@compellingpm

www.compellingpm.com

Copyright 2015. The Lûcrum Group, Inc. 31