The Story of Essential Leadership Communication

I’m going to tell you a story

... THE story

Of why I do what I do

WEDNESDAY

5 O’CLOCK P.M.

8 JANUARY

I’m finishing up my

working day

I’m a Senior Lecturer

I’m a Senior Lecturer

English for Academic

and Professional Purposes

I’m a Senior Lecturer

English for Academic

and Professional Purposes

My phone rings

It’s my boss

He’s Got Some Bad news

Some very Bad news

Someone Had made a BIG mistake

My Professional communication seminar group

Executive Presentation Skills

For the next morning

Had been accidentally mixed

With native English speakers ...

And second-language English speakers!

It’s a

TOTAL Mess!

What would you

do if you were

me?

CANCEL IT, RIGHT?

Too late for that!

THURSDAY

9 O’CLOCK A.M.

9 JANUARY

It was a very grey London morning

As I walked

To

THAT

seminar

So we do the intros

And I ask the 1st question

What do you find difficult about presentations?

*

An Italian executive answers

first

I always go blank and forget what I’m going to say

*

Me too! That’s my problem as well.

*

Says an English

executive

And me!

*

Interjects a Brazilian executive

I said

It can’t

be the same. Second-

language English speakers have vocabulary and grammar

gaps, but native speakers don’t�

By the way, I’m a Linguist

Honours degree from University of LondonBy the way, I’m a Linguist

Honours degree from University of London

And I know what I’m talking about

By the way, I’m a Linguist

But they’re ALL

convinced it’s the same

problem

Sounds a lot like the

same problem!

* (They insisted!)

And when we started the role play practice tasks

And their performance stress kicked in

To MY astonishment

The native-English speakers

And the second-language English speakers

ALL had the

same problem!

Feel Stressed

Feel Stressed

BLANK MIND

RACING MIND

But why?

It took some serious study

to find this out

Clear your mind

Picture a

Did you see something like this...

We often look in the

wrong place

For the right answers

The French have an idiom for this

Esprit de l’escalier

It’s all about our biology

The heart produces 50 times more electromagnetic energy...

... than the brain

Your heart is your body’s power source

And what happens when you get stressed?

STR

ESS

TIME

STR

ESS

TIME

This overloads your brain

The problem is with accessing knowledge

The problem is with accessing knowledge when stress overloads your brain

My mind was blown

My career as a communication trainer was completely redirected

It was a EUREKA moment!

Think about most intelligent, educated second-language English speaking executives.

Years and

years of

English study

At school

Or college

Or university

How can their professional communication problems ...

Be about a knowledge gap in grammar or vocabulary?

After

ALL

THOSE

YEARS of English study!

Communication fails,

because of the communicator’s

anxiety

Great communication

is art

IT HAS

GOLDEN RULES

Important Objectives

It requires craftsmanship

Which everyone must study, learn and practice

To become a true master

Which is why we established

6 years ago

To offer you

ssential eadership ommunication

Andy Kovacs

Managing Director ELC Owner

An expert linguist from University of London with over 14-years experience in management communication in the banking and finance sectors.

Interested in intercultural communication competence, universal politeness theory and the impact of new technology on training and communication.

Responsible for creating and managing all of ELC’s training and consultancy projects.

e:

[email protected]

w: www.elc.com.tr

t:

0216 467 5460

Linkedin: www.linkedin.comAndy Kovacs

Twitter:www.twitter.com@AndyatELC

SlideShare:http://www.slideshare.netELC Consultants