Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013
The State of Workplace Productivity Report
Oct 21, 2014
Today’s workers are more connected than ever—using multiple devices and applications to access and manage the constant stream of information that comes from living in an always-on world. But is hyper-connectedness helping employees be more productive or simply leaving them overwhelmed?
Research from Cornerstone OnDemand, conducted in collaboration with leading global insights firm Kelton, breaks down employees’ attitudes regarding technology in the workplace and their perspectives on whether company-provided applications are supporting how employees want to get their jobs done. The survey captures generation and industry-specific expectations across the board, with added insights on employees’ thoughts regarding collaboration and their willingness to use wearable technology in the workplace.
The survey reveals that the always-moving, always-on workplace is overwhelming employees — especially Millennials, the youngest of our workforce. Today’s workers are desperate to simplify the chaos, and employers can use these insights to facilitate the new world of work and close the gap between the types of technology organizations provide and what employees truly want in order to stay productive and perform at their very best.
Research from Cornerstone OnDemand, conducted in collaboration with leading global insights firm Kelton, breaks down employees’ attitudes regarding technology in the workplace and their perspectives on whether company-provided applications are supporting how employees want to get their jobs done. The survey captures generation and industry-specific expectations across the board, with added insights on employees’ thoughts regarding collaboration and their willingness to use wearable technology in the workplace.
The survey reveals that the always-moving, always-on workplace is overwhelming employees — especially Millennials, the youngest of our workforce. Today’s workers are desperate to simplify the chaos, and employers can use these insights to facilitate the new world of work and close the gap between the types of technology organizations provide and what employees truly want in order to stay productive and perform at their very best.
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Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
CAUTION OVERLOAD!
U.S. employees say they experience...
WORK OVERLOAD INFORMATION OVERLOAD TECHNOLOGY OVERLOAD
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
25%50% 34%
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
38%Millennials
41%Millennials
Older Generations
20%
TECHNOLOGY OVERLOAD!
INFORMATION OVERLOAD!
31%Older Generations
More Millennials struggle with information & tech overload vs. older generations
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
FACE TIME(FOR REAL)
SAY THERE ISN'T ENOUGH COLLABORATION IN THEIR WORKPLACE
38%
72% of employees prefer to collaborate in person vs. online (23%) or via phone or video conference (5%)
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
WYOD: WEAR YOUR OWN DEVICE
55%66%Millennials Older Generations
58% of employees would use wearable tech if it enabled them to do their job better
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
12%WOULD FEEL LIKE THEY WERE AT A DISADVANTAGE
67%
If a co-worker had wearable tech for his or her job...
WOULD FEEL CURIOUS
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
MULTI-SCREENMULTITASKING
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
43% 76%15%36%
Desktops
Tablets
Laptops
Smartphones
Devices employees use for work*...
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
10% Older Generations
23%
52%Millennials
Older Generations
20% Millennials
BYOD: Bring Your Own Device
Using smartphones for work 56%
39%Millennials
Older Generations
Using tablets at work
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
TOOLS OFTHE TRADE
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
of employees who DON’T currently use apps for work
are likely to do this
of employees who currently use apps for work
are likely to do this
37% 20%
Employees who are likely to spend their own money to download apps for work
purposes in the next 12 months
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
Employees who use applications for work use an average of four per week
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
Employees who have downloaded at least one application to use for work in the last 12 months
65%
57%
47%
Millennials
Gen Xers
Baby Boomers
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
Work applications: what matters most to employees?
Ease of use
77%
73%
62%
40%
35%
Convenient access to information
Ability to be more productive
Ability to collaborate with others
Accessible on multiple devices
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
RULES OF ENGAGEMENT
Cornerstone OnDemand The State of Workplace Productivity Report
Conducted by Kelton, August 2013
When asked if their employer has policies for the following, workers said...
USING APPLICATIONS FOR WORK PURPOSES THAT AREN’T PROVIDED BY YOUR EMPLOYER
15%
21%
USING A PERSONAL DEVICE FOR WORK PURPOSES
43%
IDK(I don't know)
NO
IDK(I don't know)
NO
45%
ABOUT THE SURVEY
Cornerstone OnDemand’s The State of Workplace Productivity Report was conducted by Kelton, a leading global insights firm, between August 16 and August 23, 2013 among 1,029 employed Americans ages 18 and over, using an email invitation and an online survey.
For more information regarding the survey findings, visit: www.csod.com/resources/research/state-of-the-workplace-productivity-2013
Generational Breakouts· Older Generations = Gen X, Baby Boomers, Traditionalists· Millennials = ages 18-32 years· Gen X = ages 33-48 years· Baby Boomers = ages 49-67 years· Traditionalists = ages 68-plus years
* Among survey respondents who use a device for work purposes
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