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The social media The social media power shift power shift And how consumers and publishers And how consumers and publishers should learn to handle it should learn to handle it Clo Willaerts, Mechelen, 14 Oct 2009 Clo Willaerts, Mechelen, 14 Oct 2009
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The social media power shift and how consumers and publishers should learn how to handle it

May 18, 2015

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Technology

Clo Willaerts

Slides for a guest lecture at KHM, Mechelen on 14 October.
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Page 1: The social media power shift and how consumers and publishers should learn how to handle it

The social media power The social media power shiftshift

And how consumers and publishers And how consumers and publishers should learn to handle itshould learn to handle it

Clo Willaerts, Mechelen, 14 Oct 2009Clo Willaerts, Mechelen, 14 Oct 2009

Page 2: The social media power shift and how consumers and publishers should learn how to handle it

Clo Willaerts?Clo Willaerts?

Page 3: The social media power shift and how consumers and publishers should learn how to handle it

3

Sanoma MagazinesSanoma Magazines

Page 4: The social media power shift and how consumers and publishers should learn how to handle it

Short history of Short history of publishing & advertisingpublishing & advertising

wall and rock wall and rock paintingspaintings

papyruspapyrus

signs on the streetsigns on the street

town crierstown criers

15th-16th C: handbills15th-16th C: handbills

17th C: weekly 17th C: weekly newspapersnewspapers

Page 5: The social media power shift and how consumers and publishers should learn how to handle it

Paid advertising as a Paid advertising as a revenue modelrevenue model

June 1836: French newspaper June 1836: French newspaper La PresseLa Presse is the is the first to include paid advertising in its pagesfirst to include paid advertising in its pages

lower its pricelower its price

extend its readership extend its readership

increase its profitabilityincrease its profitability

The formula is soon copied by all titles. The formula is soon copied by all titles.

Page 6: The social media power shift and how consumers and publishers should learn how to handle it

P.T. BarnumP.T. Barnum

Life of P.T. Barnum Life of P.T. Barnum (1854)(1854)

The Humbugs of the The Humbugs of the World (1865)World (1865)

Struggles and Struggles and Triumphs (1869)Triumphs (1869)

The Art of Money-The Art of Money-Getting (1880)Getting (1880)

Page 7: The social media power shift and how consumers and publishers should learn how to handle it

Edward Bernays: the Edward Bernays: the engineering of consentengineering of consent

Crystallizing Public Crystallizing Public Opinion (1923) Opinion (1923)

Propaganda (1928)Propaganda (1928)

Engineering of Engineering of consent (1955, consent (1955, contributor)contributor)

Google Video: Google Video: “The “The Century of the Self” Century of the Self”

Page 8: The social media power shift and how consumers and publishers should learn how to handle it

1992: World Wide Web1992: World Wide Web

Page 9: The social media power shift and how consumers and publishers should learn how to handle it

QuickTime™ and aTIFF (Uncompressed) decompressor

are needed to see this picture.

1999: Cluetrain 1999: Cluetrain ManifestoManifesto• http://www.cluetrain.com/ • Markets are conversations and the Internet is a facilitator of one of the grandest, most global of those conversations.

• “Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Whether explaining or complaining, joking or serious, the human voice is unmistakably genuine. It can't be faked.”

Page 10: The social media power shift and how consumers and publishers should learn how to handle it
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2004 Soldier blogs2004 Soldier blogs

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20042004

QuickTime™ en eenTIFF (ongecomprimeerd)-decompressor

zijn vereist om deze afbeelding weer te geven.

Page 13: The social media power shift and how consumers and publishers should learn how to handle it

Decentralised publishing Decentralised publishing modelmodel

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2005 Dell Hell2005 Dell Hell

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2005 Kryptonite 2005 Kryptonite blogstormblogstorm

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2006 Transparency terror2006 Transparency terror

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2007: the egosphere2007: the egosphere

Page 18: The social media power shift and how consumers and publishers should learn how to handle it

Shift happensShift happens

power shiftpower shift: who’s : who’s in control of what in control of what gets published?gets published?

money shiftmoney shift: ad : ad spendingsspendings

dividedivide: advertisers : advertisers <-> target group <-> target group formerly known as formerly known as the audiencethe audience

Page 19: The social media power shift and how consumers and publishers should learn how to handle it

Blind and blockingBlind and blocking

Page 20: The social media power shift and how consumers and publishers should learn how to handle it

We live in publicWe live in public

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Self publishingSelf publishing

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Social media revolutionSocial media revolution

QuickTime™ en eenTIFF (ongecomprimeerd)-decompressor

zijn vereist om deze afbeelding weer te geven.

Page 23: The social media power shift and how consumers and publishers should learn how to handle it

Where's the money?Where's the money?

Economics = the science which studies human behaviour as a relationship between ends and scarce means which have alternative uses. British economist Lionel Robbins, 1932

Page 24: The social media power shift and how consumers and publishers should learn how to handle it

Abundant goodsAbundant goods

•new products and services•content•connectivity•machine intelligence•the total amount of connections

Source: Gerd Leonhard, http://www.mediafuturist.com/

Page 25: The social media power shift and how consumers and publishers should learn how to handle it

Scarce goodsScarce goods•trusted opinions•conTEXT & trusted filters•private spaces•human ingenuity & creativity•actual relations (not just connections)

Source: Gerd Leonhard, http://www.mediafuturist.com/

Page 26: The social media power shift and how consumers and publishers should learn how to handle it

Humo vs social mediaHumo vs social media

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2007 liveblogging2007 liveblogging

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2007 liveblogging2007 liveblogging

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2008 Facebook page2008 Facebook page

Humo page: Humo page: 29,354 fans29,354 fans

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Humo “freedom” groupHumo “freedom” group

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2009 Twitter2009 Twitter

Page 34: The social media power shift and how consumers and publishers should learn how to handle it

Thank youThank you

http://www.bnox.behttp://www.bnox.be

http://www.brusselsgirlgeekdinner.behttp://www.brusselsgirlgeekdinner.be

http://www.twitter.com/bnoxhttp://www.twitter.com/bnox

http://www.slideshare.net/bnox/http://www.slideshare.net/bnox/

http://www.linkedin.com/in/clowillaertshttp://www.linkedin.com/in/clowillaerts