The SME Enterprise File Share and Sync Solution for Service Providers

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WHAT IS THE SME EFSS FABRIC SOLUTION ?

The SME EFSS Fabric Solution is a software platform that enables c o m p a n i e s t o c r e a t e a compelling and differentiated storage or ‘Cloud’ proposition through the use of their existing Storage Platform or using any of the 50+ Clouds supported by a software appliance.

The software appliance is a multi-tenant solution that works with existing storage clouds, or can be used with newly added s t o r a g e c l o u d s s u c h a s OpenStack Swi f t , or EMC Atmos, for example. It can quickly be configured to support individual consumer, or business propositions, that a company can define and customize.

The Platform consists of a software Appliance, supplied in VMWARE or hypervisor agnostic format, which can be integrated with over 50 storage Clouds and which features meta-data t e c h n o l o g y t h a t s t o r e s information about files that are hosted on one or more of these storage platforms.

The solution quickly enables access and integration points that encompass all variety of operating systems, and all ma jo r mob i l e and t ab l e t vendors.

Storage Made Easy Open Cloud Appliance for Service Providers

Add storage cloud access to your product or offer Cloud Services direct

BUSINESS BENEFITS Increase Revenue Define differentiated propositions and offer desktop and mobile clients to increase revenue.Reduce Time to Market leverage the SME solution to quickly launch a branded solution on top of your own product with multiple tools and services.Reduce your Costs Reduce the costs of building your own clients and solutions and quickly ramp.

Use your Own Storage: Use your own existing Storage or choose open Storage solutions such as OpenStack Differentiate your offering As well as anytime anywhere access using the many desktop and mobile tools we support, easily add support for other storage services such as Google Docs, Amazon S3 etc. The Appliance supports over 30 storage services which can be added at a click of a button !

We make it simple to engage. If you are a service provider interested in a white label or an OEM into your existing technology, we can accommodate both.

Service Providers can choose to use the software Appliance with support for the web option only or can decide upon also to include desktop (Mac, Windows, Linux) and mobile clients (BlackBerry, Windows Phone, Android, iOS, Windows Desktop/Tablet).

Pricing options work as follows:

- A monthly or annual subscription fee dependent on package

- A per user charge per month variable based on tooling options.

- Packages for assistance with branding and/or integration into your environment.

The service is multi-tenant so Service Providers can choose to manage many customers from a single Appliance (HA Options available) or they can offer the Appliance in individual instances to specific customers or even resell hybrid instances of the Appliance for on-premises customer use.

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SME FEATURE OVERVIEW FOR SERVICE PROVIDERS

ARCHITECTURE OVERVIEWARCHITECTURE OVERVIEW



-Always ‘On’ Service: SME provide an “always on” web client and also other ways users can

interact with the service from any desktop or any mobile.

-Access and Manage files on any Cloud: Amazon S3, RackSpace, OpenStack Swift, OneDrive,

SharePoint / Office 365, CMIS, Google Apps, Google Drive, Box, DropBox, EMC Atmos, PogoPlug,

WebDav, FTP, SalesForce, Jive + more. Over 50 file clouds and SaaS services are supported. All are

available to be accessed and managed in a unique Cloud File System or the service can simply show

one cloud as desired. Using your existing storage on NAS/SAN is also an option.

-Public / Private information management: Can work in combinations of customer’s on-

premises and ISP’s public ‘cloud’ storage.

-Document Management & Collaboration: The Appliance provides collaboration and document

management features including file locking, permissions, and file versioning. It also integrates into

systems that support the Content Management Interoperability Standard (CMIS)

-Advanced “Cloud Safe” features: Users can choose to have data stored in a nominated Primary

Cloud and have it automatically backed up to a Backup Cloud to ensure data is always available it is

needed. If the Primary is down, data is retrieved from the backup.

-Secure File Sharing: Provides advanced file sharing features which includes secure sharing files

over email. Each file can also be shared using its own unique URL. that can be set to expire after a

number of days, and given a password, for further security

-Encrypted Files: All files can be made secure using encryption, even if the underlying storage

cloud does not support encryption. Only the user who assigned the key knows it. It is not stored on

the service. Any shared files that are encrypted will need to have a key entered for file access.

Desktop tools are also available to un-encrypt files outside of the service.

-Use more than one cloud: Unlike other solutions SME does not mandate a data store or restrict

users to just one cloud (although it can). All data is seen in a unique single view. This is a heavily

differentiated feature for ISP’s as they can enable their customers to continue to work with what the

have.


SOLUTION FEATURES SOLUTION FEATURES



-Best of Breed Online Integrations: As well as offering desktop integration with

Microsoft Office and Open Office. SME also integrates best of breed online services such as

Zoho Office, Google Docs, and Microsoft Office, as well as providing inline text editing of files. Other web integrations include MP3 and video streaming .

-Email Backup: / Archive: SME offer an email backup service that is easy to use and also

integrates with Microsoft Outlook and Microsoft Outlook Express. The emails are sorted by

date and month and stored as files that can be searched and accessed from a users File

Manager.

-Secure Email Cloud File Sharing features: Share files securely directly from a plugin within

Outlook as short links which can be password protected or time expired. All such links can be

fully audited. Mac Mail is also supported in a similar fashion for Apple users.

- Intuitive File Manager Interface: SME provide an interface users already used too, namely a

windows file manager style management directly from within the browser. It even has the

concept of Trash before a file is finally deleted ! The same concept is used in all mobile clients.

-Cloud Drives on every desktop: SME integrate directly in Mac, Windows, or Linux desktops

directly as a native ‘Cloud’ Drive plus additional cloud-synchronization-to-desktop tools.

-Supports all mobiles: SME supports BlackBerry, Android, iPhone/iPad, Windows Phone , and

the new Windows Surface RT Tablet. All brandable !

-BYOD Support: Support for Bring your Own Device (BYOD) management and governance.

-Fax Integration: SME integrates with the Interfax service which enables users to send

documents as faxes directly from the service. An Interfax account is needed.





-Collaboration WorkSpaces: With SME each user has the ability to create workspaces in

which people outside the company can be invited to share content. Each member can, if

required, be given permission to share content with the group and the group can be configured

for all members to see each other, or not.

When new files are uploaded to the group all members receive an automated email informing

them of new content. It is a great way to deal with partner networks, or geographically

distributed working groups.

-Cloud Governance / File Event Auditing: The service can be setup to audit log all file events,

including sharing, download or any type of access for historical, and legislative purposes. A

requirement for certain professions who wish to use the Cloud. Access can also be restricted

to specific IP addresses or IP address ranges.

-File Audit Watch - Set an Audit Watch on any file or folder and be notified of changes in real-

time.

-Email files directly to Folders: Files can be emailed directly to folder, and the service will

download them and store them at the emailed folder location in the underlying Cloud Store.

-SMS Notifications: SME can use Twitter as a messaging backbone for file event notifications

and can also offer integration with Clikatel or BulkSMS for event notifications

-Cross Cloud Search: Search for data across all information clouds that are mapped to the

Cloud File Server rather than trying to remember where a certain file or piece of information

is stored.

-Active Directory integration: The SME service can be integrated with Active Directory so

that users and Groups can be managed directly from Active Directory enabling single-sign-on

(SSO).





-Shared Folders: The Cloud File Server enables special folders to be set that all users in the

company can instantly access (dependent on permissions set). This is a great way to store

common organization data and ensure that all users have access to company content such as

Marketing, HR literature etc. These folders can be exposed from data that is stored on any

Cloud or information store that is mapped to the File Server.

- Secure Login: SME employs a secure token based login authentication, with expiry (if not

delegated to Active Directory).

-Visual Permissions: Cloud Administrators can set folder and file permissions across

information clouds, just like they used to on their departmental file server with a user driven

wizard.

-Unify Permissions: The Cloud File Server enables unified access permissions for access across

all Clouds that are mapped and exposed to the user base.

-GEO Location Recording: For some companies, ‘where they where’ when uploading data and

‘where their data is stored ‘is important for legislative purposes. To this end SME GEO records

any data that is uploaded using the SME Cloud File Server.

-Advanced protocol access: The Cloud File Server exposes all mapped Clouds over FTP, ,

SFTP, WebDav and Amazon S3 compatible API’s even thought the underlying Clouds may not

support these API’s natively. This enables eases of integration with other Apps and systems that

use these API’s.

-REST API: The service has a rich REST API with an interactive API test harness. More can be

found on this at: http://storagemadeeasy.com/?p=apidoc

- Flexible Deployment: The Appliance is provided as on OVF compliant VMWARE image

but can be easily converted to HYPER-V, XEN,, KVM or VDI. F u l l l i s t o f f e a t u r e s a v a i l a b l e a t : h t t p s : / / s t o r a g e m a d e e a s y. c o m / fi l e s /

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The SME Enterprise File Share and Sync Solution for Service Providers

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