The Smart Choice of Office Suppliers

We make it our business to serve your business!

Grand Office SupplyAlways Putting Our Customers First

Understanding Your Needs

We understand that many business leaders have to wear many hats in hectic work environments.We also understand that you need to improve productivity while reducing expenses.In order to achieve all this, you need a dependable source of information, as well as supplies, with no hassles, no excuses, inconvenience, or poor quality.

Understanding Your Needs

We design customized solutions built around your needs

• Help make your purchasing more efficient

• Offer delivery to where you want it

• Provide the reports you need

• Flexible in Accounting

• Cost Containment

• Eco-friendly product recommendations

• “One-Stop” Shopping

Company Overview

• Founded in March of 1992

• Female-owned

• 2010 Grandville-Jenison Chamber of Commerce’s Small Business of the Year

• Majority of staff has worked for Grand Office Supply for over 5 years, providing an expansive product knowledge base

Key Product Categories• Office Supplies

• Computer & Printer Supplies

• Office Furniture

• Coffee & Breakroom Supplies

• Cleaning Supplies

• Healthcare Supplies

• Office Equipment

• Eco-friendly Products

• School Supplies

• Custom Printing

• Custom Promotional Products

Trade Area

• Serving the entire United States from our nationwide network of distribution centers

Strategic Vendor Relationships• Our main wholesale distribution partner has 44

locations in the United States and Canada and is part of the $10+ billion Genuine Parts Company in Atlanta, GA.

• We also belong to Independent Stationers, a $20+ billion cooperative made up of independent office dealers.

• The buying power from utilizing these two vendors allows us to compete with the largest mass merchandisers. We pass on the savings to you in the form of deeply discounted, and sometimes, contractually fixed prices.

Community Involvement

• Member of Local First

• Member of Grandville-Jenison Chamber of Commerce

• Member of Wyoming-Kentwood Chamber of Commerce

• Member of West Michigan Hispanic Chamber of Commerce

• Annually recycle customers’ catalogs to provide insulation in Habitat for Humanity homes.

Benefits of Single Sourcing

Purchasing experts conservatively estimate that it costs businesses between $50 to $150 per order in soft costs to acquire a product…whether it’s a box of paper clips or an executive desk…

How can that be?

Procurement Cycle

• When you have a need, you research to what will fill that need

• Next locate a supplier and retrieve pricing

• Complete purchase order

• Order is delivered

• Order is distributed

• Invoice received and costs allocated

• Payment is processed

Time is Money

Our Offering

• We can provide services designed to improve the cost effectiveness and efficiency of your procurement process as well as save you money on product.

– We do the research

– Ordering made easy

– Delivery/Receiving

– Stocking/Inventory Control

– Order Distribution

– Accounting

– Management

Time is Money

Ordering

• Grand Office Supply Internet ordering solution

• Place orders by fax, phone, or email

• Customized fax order forms provided

• Full Line Catalogs provided for reference

• Grand Office Supply will customize our process around your procurement needs

Internet Ordering Solution

• Fast & easy order entry

• Manage your own account

• View usage history

• Available 24/7

Delivery/Receiving

• Orders individually packed and labeled per your specifications

• Delivered next business day, for free, between 8:30 am and 4:00pm

• Grand Office Supply maintains a 98.6% next day fill rate

• All orders are double checked to ensure accuracy.

Accounting

• Detailed invoice included with each order or..

• Have your invoice emailed to you

• Summary billing available – weekly or monthly options

• Corporate credit cards accepted

Management Reporting

• Free Cost Containment Analysis and recommendation

• Detailed usage reporting by department or cost center

• Business Reviews

Inventory Control

• Our Just in Time Delivery Can Render Your Stock Room Obsolete

• E-Mail Reminders for Your Key Items (Printer Supplies, Fax Supplies, Copier Supplies)

• 100% Product Satisfaction Guarantee

• Quick Turnaround on Pick-ups and Credits

Order Distribution

• Free Next Day Delivery

• Priority Shipments

• Nationwide Delivery Available

• Orders Delivered to Your Receiving Dock or…

• Desktop Delivery Available

Satisfaction Guaranteed• Professional, knowledgeable sales staff

• Orders filled completely and accurately

• On-time deliveries

• Quality products

• No-hassle return policy

Pricing Overview

• Grand Office Supply is competitively priced with all superstore, mail order, and Internet sources

• Let us provide you a detailed cost analysis based on your monthly purchases and show how we can begin to save your company money today!

Key Benefits Provided

1. Our detailed cost analysis will identify areas of savings for your company in both product and process

2. Our high service levels and quality assurance program deliver the utmost in order fill, accuracy, on-time delivery, and customer satisfaction

3. Our Business Reviews provide an opportunity to assess our performance, maintain optimal communication and uncover new ways to reduce costs and increase productivity.

Additional Considerations

• Only approximately 1% of an office budget is allocated to office supplies. Where do you want to spend your time price shopping?

• You are dealing with a local company that supports and has a stake in the community

• We’ve been in business for 20 years taking care of the business needs of companies just like yours

• No bureaucracy, red tape, or indecision – You are one phone call away from the owner

• We earn our customers’ business every day.

Next Step

Give Grand Office Supply an opportunity to earn your business.