© 2016 Spanning Inc. All Rights Reseved. 1016-4669 *Salesforce Knowledge Article 000003594 Source: 2016 Salesforce Success Community Admin Survey THE SALESFORCE ADMIN FORECAST: Picture Perfect 39% of respondents are in their thirties; 17% are 50+. 81% 38% What’s on the horizon for Salesforce admins? If the past year is any indication, the outlook is bright. Take a look at the data from our 3rd Annual “State of the Salesforce Admin” Survey of over 500 Salesforce admins and developers for signs of what’s to come. AGE Twenties Thirties Fourties Fifty+ EDUCATION DEPARTMENT Undergrad School - degree Graduate School - degree Undergraduate - no degree Graduate School - no degree Up to or including Secondary (High School, GED, or other) Doctorate, Terminal degree - completed Doctorate, Terminal degree - ABF (not completed) 56% 20% 13% 5% COMMUNITY SUCCESS CURRENT CONDITIONS MULTIPLE FACTORS DRIVING TOWARDS A FANTASTIC OUTLOOK! 16% 39% 28% 17% 63% are women GENDER Female Male 36% 63% 5% IT Sales or Marketing Operations Other No Dept Sales Engineering/Product Developement 38% 21% 15% 13% 8% 5% Looking at this year’s participants, it’s clear the climate’s right for professional growth, whether you’re a seasoned pro or career starter, from IT or Sales/Marketing, or any other background or demographic. LONG-RANGE FORECAST PICTURE PERFECT - ALMOST Well, into every life a little rain must fall. But when data loss threatens, Salesforce admins can be fully prepared – if they have the right data backup plan in place. OTHER FACTORS BAROMETERS OF SUCCESS Whether the pressure is rising or falling, our survey participants continue to adapt to changing conditions. LOOKING AHEAD SKY’S THE LIMIT Admins are taking every advantage of the opportunities that Salesforce and its ecosystem affords them, creating optimal conditions for a bright future. 75 % 71 % 51 % 70 % 93 % Provided an entirely new career path Increased my value in the workplace Introduced me to a community of commited, caring professionals Have attended at least one Dreamforce; 24% plan to go this year Have posted in the Community or are a member of user groups MAJORITY SAY BEING A SALESFORCE ADMIN HAS IMPROVED THEIR CAREER AND LIFE OUTLOOK 2-4 YEARS 5-9 YEARS YEARS OF SALESFORCE EXPERIENCE 10+ YEARS 0-1 YEARS 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 40% 39% 12% 9% If Weekly Export use is down 8% and use of other backup is up only 3%, that’s an alarming increase of 5% whose data remains unprotected. 75% of Admins use 3 or more App Exchange apps 51% use Salesforce Weekly Export (down 8% from 2015) 18% use use some other method to back up Salesforce data (up 3% from 2015) THE FUTURE LOOKS BRIGHT FOR SALESFORCE ADMINS 3RD ANNUAL STATE OF THE ADMIN SURVEY ...but as long as there’s any chance of data loss in the forecast, Salesforce strongly recommends using a third-party backup solution * . Get automated, daily backup from an AppExchange partner like Spanning Backup to protect your Salesforce data, and you’ll be ready for whatever comes your way. Learn more at www.spanning.com. have at least an undergrad degree work in IT work in Sales or Marketing 29% identify as LGBTQIA 79% of participants have 2-9 years of Salesforce experience. 88% 28% 64% are Salesforce admins; 24% are both admins and developers have a traditional IT background; 26% have a sales or marketing background have 1 or more certifications CERTIFIED Yes No 95% 5% 89% 54% have completed trails in Trailhead to learn more about Salesforce have adopted Lightning or are planning to in the next 12 months