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Medical Crises in Older People. Discussion paper series.
ISSN 2044-4230
Issue 9 February 2012
The role of the interface geriatrician across the
acute medical unit / community interface
Gladman JRF, Kearney F, Ali A, Blundell A, Wong R , Laithwaite E, Shah N &
Conroy S.
Address for correspondence: Professor John RF Gladman, Division of Rehabilitation and
Ageing, B Floor Medical School, Queens Medical Centre, Nottingham NG7 2UH, UK.
[email protected]
Medical Crises in Older People: a NIHR research programme 2008-2013
And
Better Mental Health: a SDO research study 2008-2011
Undertaken by the University of Nottingham and the Nottingham University Hospital NHS Trust, UK
Workstream 1: towards improving the care of people with mental health problems in general hospitals. Development and evaluation of a medical and mental health unit.
Workstream 2: Development and evaluation of interface geriatrics for older people attending an AMU
Workstream 3: Development and evaluation of improvements to health care in care homes
URL:www.nottingham.ac.uk/mcop
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Summary
Many older people discharged from Acute Medical Units have poor outcomes. We
proposed that their outcomes might be improved by “interface geriatricians” –
geriatricians working across the hospital – community interface. We tested this
hypothesis in the AMIGOS study, a RCT comparing the health outcomes and resource
use of frail older people discharged from Acute Medical Units who were seen by an
interface geriatrician to those who were not. This paper provides a clinical description
and summary of the interventions delivered by the interface geriatricians in the AMIGOS
study, and reflects upon the potential of these interventions to improve outcomes.
This paper was written by a team of interface geriatricians who met regularly throughout
the AMIGOS study to discuss cases as part of their clinical and professional development.
The paper is based upon themes drawn from review of the structured reflective case
reports the interface geriatricians used in their meetings.
The interventions undertaken were typical of geriatric medical practice in any other
setting. They comprised a comprehensive medical assessment which, alongside a
general medical review, included enquiry into mental health issues and cognition, into
geriatric syndromes, and into issues of polypharmacy – often employing the use of
collateral history taking. A particular feature was that the initial assessment on the Acute
Medical Unit was usually followed by assessment at the patient’s home, which often
revealed important diagnostic facts undetected on the Acute Medical Unit. These
assessments led to a range of actions such as changes to medication and also
communication of the geriatrician’s assessment findings to patients and primary care
staff. Whilst interface geriatricians often identified clear potential benefits arising from
their actions, they were aware that in some cases they were unable to prevent poor
outcomes, and in other patients they had little to offer.
Interface geriatrics as described here is a feasible option with the potential to benefit
patients. The results of the AMIGOS study (in progress at the time of writing this paper)
will examine the cost effectiveness of this approach.
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Introduction
Frail older people who attend acute medical units (AMU) but who do not require hospital
admission have high rates of re-attendance to acute hospital services and a high risk of
mortality over the following year (1). Many of these patients present with geriatric
syndromes, which usually have a background of multiple complex long-term conditions.
In addition to the standard medical assessment offered by AMUs, many older people will
require specialist assessment and support from other disciplines (geriatric medicine,
physiotherapy, occupational therapy, nursing, social care and others) in order to deliver
a comprehensive assessment and arrange on-going treatment, whether in hospital or in
the community. Delivering such an assessment in a pressured acute environment is not
easy and requires, staff, time, coordination and high quality communication. The conflict
between these needs and the pressure of patient flow is self-evident.
Instead, this group of patients may be better served by a process that delivers
“Comprehensive Geriatric Assessment” (CGA) across the primary-secondary care
interface. For example, a specialist geriatric opinion could be given in the AMU, with
follow-up and liaison with primary care resources as required until the medical crisis that
led to the AMU attendance is properly resolved. We have coined the term “interface
geriatrics” delivered by an “interface geriatrician” to describe this (2).
Whereas CGA in general is effective (3) , there is no clear benefit of CGA for frail older
adults specifically at the interface between the acute hospital and community care (4).
In view of this uncertainty and the considerable costs of providing a service in this
setting, we conducted a multi-centre randomised controlled trial to compare the
outcomes and resource use of high risk older patients attending but discharged from an
AMU managed in the usual way, with the outcomes of those whose management was
augmented by an interface geriatrician. Full details of the trial protocol for the acute
medical unit comprehensive geriatric assessment intervention study (acronym AMIGOS)
have been published elsewhere (5).
The purpose of this report is to describe in clinical detail the nature of the interventions
made by the interface geriatricians in AMIGOS. This will augment the description of the
intervention in other published reports of AMIGOS, assist the interpretation of the
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AMIGOS results, and facilitate implementation of the findings. This paper was written
while AMIGOS was in progress and before the results were analysed.
Method
Participants for AMIGOS were recruited from the acute medical units of two independent
teaching hospitals, Nottingham University Hospitals NHS Trust and University Hospitals
of Leicester NHS Trust.
In both AMUs, patients were seen by a consultant physician and medical team, with
additional input sought from members of a multidisciplinary team as deemed
appropriate. Patients were eligible for AMIGOS if the AMU team had declared them
suitable for discharge, they were aged over 70 years, and at risk of future health
problems as evidenced by a score of ≥2/6 on the Identification of Seniors at Risk (ISAR)
tool (6). Informed consent was required for those with capacity, and those lacking
capacity were included after discussion and with agreement by a carer or professional
consultee (under the provisions of Section 32 of the Mental Capacity Act 2005). Patients
were excluded if they lived outside hospital catchment area, if they lacked mental
capacity to provide informed consent and had no available consultee, if there were
exceptional reason for exclusion cited by AMU staff (e.g. dangerous), or if they were
already participating in another intervention research project. Participants in the control
group did not receive additional intervention over and above usual care after
randomisation.
The AMIGOS protocol expected all participants randomised to the intervention to be seen
by a geriatrician with community experience on the AMU before returning home. The
geriatrician then took whatever steps he or she thought were required on the basis of
this assessment. This could include changing management decisions on the AMU
(reversing, altering or adding to them), communication with the general practitioner or
other professionals, and arranging follow-up assessment or other actions. Follow-up
could be by telephone, to an out-patient clinic or a home assessment. The nature,
number and timing of any follow up was not pre-specified, but was to be as clinically
indicated. It was anticipated that most patients would require some sort of additional
input from the interface geriatrician on the acute medical unit leading to some further
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intervention, and that most would also require follow-up for more detailed assessment,
or monitoring the compliance with and response to the advice given.
The interface geriatricians contributing to AMIGOS from both centres met monthly to
discuss their experiences and cases. The purposes of these meetings were to ensure that
the interventions given by interface geriatricians remained compliant with the AMIGOS
protocol, to support clinical and professional development (CPD), and for clinical
governance. Interface geriatricians prepared and presented reflective case reports,
which required a brief summary of the clinical details of the patient, what was done, and
an estimate by the clinician of the likely impact, positive or negative or none, of the
intervention.
This paper draws upon the findings of the experience of discussing these case reports.
Common themes drawn the case discussions were identified by group discussions. Case
reports were selected that illustrated these themes.
Results
Five illustrated case reports are provided. The following discussion describes the actions
of the interface geriatricians, first describing the assessment and actions made on the
AMU and then those made at follow-up.
Actions in the Acute Medical Unit
In some cases, interface geriatricians reported that patients had gone home before they
had been able to assess them: in these cases the patients’ notes could be inspected. In
other cases the patient had been moved to a “discharge lounge” pending collection by a
family member of hospital transport: in these cases assessment was limited due to lack
of privacy or equipment. In all such cases, this was reportedly not because the interface
geriatrician was tardy in responding to the referral (reportedly responding in <30
minutes to the referral) , but because of the frantic pace of the AMUs which were often
in desperate need of beds due to large numbers of attendees. Thus, the delivery of
interface geriatrics would be expected to extend the length of stay on an AMU by a few
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minutes, but this might be operationally difficult in very busy units. Furthermore, the
effect of interface geriatrics could be limited by service pressures.
In some cases, even after assessment, interface geriatricians found little to add to
existing management. An example would be a patient with chest pain for whom the
correct management was given and planned. In such cases, the specificity of the ISAR
tool in identifying a complex patient in need of interface geriatrics is shown to be
questionable. Cost-effective targeting of interface geriatrician time may be difficult if a
standard tool such as the ISAR is used.
The assessment of the patient on the AMU by the interface geriatricians and the actions
that followed were mainly: reviewing the diagnosis and actions already made; further
attention to the mental health of the patient; taking a collateral history; assessment of
the social network; specialist assessment of geriatric conditions; undertaking a
medication review; and communication with the GP and other primary care
professionals.
Reviewing the diagnosis and actions already made.
An example of a review of the diagnosis was a patient with a transient visual disturbance
in whom a diagnosis of a possible TIA was made by the AMU team and who referred her
to a specialist out-patient clinic, arranged a host of investigations, and started a range of
secondary prevention medications. The interface geriatrician re-examined the history
and confidently diagnosed a migrainous aura, and later found records that a similar
diagnosis had been made some years previously. He stopped the referrals, investigations
and medication, presumably saving costs and possible side effects of medication. He
explained this to the patient, including suggestions in the event of further events, and
she was grateful for a consistent explanation. One advantage of an interface geriatrician
service is their breadth of medical expertise, thereby increasing access to specialist
general medical skills that can be lacking in existing AMU teams that rely on junior
medical staff.
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Attention to mental health, use of a collateral history, assessment of the social network
Further attention to the mental health of the patient had frequently been overlooked by
the AMU medical team. The most common aspect was assessing the cognitive function of
the patient. Frequently unexpected, unrecognised or unappreciated deficits were noted.
As a result, the history previously obtained was often questionable, and the contribution
of the mental health disorder to the presentation overlooked. For example, in one case
of a lady with no diagnosis who was due to be discharged from the AMU, a collateral
history obtained by the community geriatrician by telephone from a variety of informants
revealed that the real reason why a patient was on the AMU was a dire social failure in a
lady with dementia who lived alone and who was entirely without insight into her
inability to feed herself or maintain safety, associated with collapse of her informal,
reluctant, and inadequate social support. As a result, with no other immediate options,
she was admitted to hospital as a place of safety pending further assessment. In another
case, a pattern of repeat presentation at the AMU in a lady with dementia was explored
by the interface geriatrician, whose enquiry revealed a clear link between AMU
presentations and days when she had reduced social care. The solution, extra care on
the week day in question, was discussed with her son who said he was able to adjust her
care accordingly, and so she was discharged with a solution to a long running problem
for which no usual medical solution had been forthcoming.
Specialist assessment of geriatric syndromes
As expected, many patients seen by the interface geriatricians had presented with, or
had among their complaints, one or more non–specific presentations such as falls. The
usual AMU approach to falls was to look for single, serious medical illnesses as
underlying causes, or to look solely for serious complications. Patients were discharged
when none was found. Interface geriatricians used the geriatric approach of assessing a
range of falls risk factors and examining the scope to alter any of them, consideration of
evidence based interventions such as strength and balance training, and a fracture risk
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assessment. Interface geriatricians frequently referred to community based falls
services, and so patients should benefit from this.
Medication review
A near uniform part of the interface geriatrician assessment and a frequent area of
intervention related to medications. Patients were frequently unaware of drugs they were
taking and the hospital’s records were often incorrect. Major drug-related problems could
be present and not be recognised. The usual geriatric process of detailed medication
review had often not been undertaken. The geriatric process of medication review
included ensuring that:
there was a diagnosis for every medication (if not, drugs might be stopped)
there was evidence that every medication was achieving its desired effect (if not,
drugs might be stopped or changed)
each diagnosis had the right treatment (drugs might need starting, such as for
osteoporosis)
the possibility was explored that the presenting problem or its underpinnings
were due to adverse effects of drugs.
An example was a lady who was diagnosed with urinary retention by the AMU team and
which resolved for the temporary use of a urinary catheter, but it was the interface
geriatrician who noted that she had recently been prescribed an anti-muscarinic drug
and later revealed a history of difficulty passing urine since it had been started.
Many potential benefits might accrue from this process of in-depth medication review:
reduction of patient symptoms, prevention of further episodes of care, and a reduction in
drug costs, as in most occasions drugs were stopped rather than started.
The vital importance of medication review at follow-up is described in the next section.
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Communication with primary care
Most patients seen by the interface geriatricians had not been referred by their GPs but
had instead presented after making a 999 emergency call and passing through the
emergency department. This meant that the AMU team were usually unaware of the
patient’s history known to the GP. Furthermore, although a letter from the AMU team
about the AMU presentation was routinely sent the GP, if was often very brief and in
keeping with the brevity of the usual medical assessment. Interface geriatricians often
contacted the GP surgery, and provided more detailed letters, usually listing what further
actions might be helpful, who needed to do them, and when. Prior experience in
community geriatrics was drawn upon, making it easier to anticipate what GPs needed to
know, and who in the community also needed to be informed, such as community
matrons, or intermediate care staff.
Follow-up by interface geriatrician
Not all patients were followed up, as a proportion had no clinical need. However, most
were followed up and most were seen at home. Assessments at home was felt to be
hugely informative, it sometimes revealed new and critical diagnostic information, it
enabled reassurance for the patient and family, and it was a suitable setting to initiate
advance care planning. Some actions by interface geriatricians were simply to check that
messages had been understood, referrals received, and acted upon. Frequent, minor but
irritating and potentially inefficient communications were unearthed by interface
geriatricians and corrected, such as referrals that the AMU team intended to make but
overlooked.
Better assessment at home
Interface geriatricians were struck by the improvement in the assessment afforded by a
home visit. Missing collateral history often became available. In one case a man with
dementia and diabetes was discharged from the AMU having presented in the early
morning with acute confusion which had resolved without any cause being found. On
home assessment a collateral history revealed details that were not known on the AMU
including a history of increasing shortness of breath on exertion, a recent myocardial
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infarction, recent introduction of a beta-blocker, increased abdominal girth and, finally,
increasingly stout legs. As the collateral history unfolded during the home assessment
the diagnosis of congestive cardiac failure causing paroxysmal nocturnal dyspnoea
became obvious, and at that point it was possible to confirm this by the observation of a
raised jugular venous pressure and (previously overlooked) oedema to the level of the
sacrum. Management at that point was simple. In another case, a lady who had been a
repeat attender at the AMU was seen at home with her brother. Her first attendance had
been with shortness of breath, attributed to fast atrial fibrillation. On the various
subsequent visits she received digoxin, then a higher dose of digoxin, then a low dose
beta-blocker, then two higher doses. On home assessment she and her brother were
found to be eccentric, and she informed the interface geriatrician that after each
attendance she had taken all 14 doses of medication she had been prescribed. She had
never contacted her GP for more tablets, claiming that she felt that 14 days tablets were
“quite enough”. At the home visit she displayed a bag of drugs prescribed by her GP,
none of which tallied with any of those listed in the AMU assessment, and all of which
she felt were doing her harm and which justified her decision not to take any more
drugs. After some discussion, she decided to stop all her medication (going further than
the geriatrician’s advice) and did not present to the AMU again.
Explanation, reassurance
Some visits seemed to be well received even if nothing specifically medical was done.
Interface geriatricians were warmly thanked for simply reviewing the case, providing
explanation and reassurance that their GPs (in whom most patients had great trust)
were doing the right thing. There often seemed to be an opportunity for patients to ask
trivial questions, to think about the prognosis, or simply to talk. These benefits might be
hard to capture in the outcome measures in a trial and might be an expensive way of
providing higher quality care.
Advance care planning
In many patients who were residents of care homes, the interface geriatrician used the
AMU presentation to trigger a discussion about advance care planning. In many cases,
this was well received and timely, leading (after a few tears) to the formation of end of
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life plans and decisions to avoid hospitalisation for future, expected deteriorations and
the use of end of life care pathways in serious episodes. It was not uniformly effective.
In one case after a very long and detailed discussion and apparent agreement with one
patient’s sons that she was dying and wished to die at the home, the patient was
admitted the next week, only to die in hospital shortly afterwards. In other occasions,
the intervention by the interface geriatrician, coming on the heels of a presentation at
the AMU, provided a timely nudge towards end of life care planning which had hitherto
been put off for a later day.
Discussion
A simple (if tautological) summary of the nature of interface geriatrics is that it is
geriatric medicine across the hospital-community interface. The features of practice
displayed by the interface geriatricians will be familiar to geriatricians working in any
other setting or disease group. These features include a thorough medical assessment,
with particular emphasis upon a mental health assessment, the use of a collateral
history, identifying geriatric syndromes and issues of polypharmacy. They also included
close attention to communication across the secondary/primary care interface, both
acquiring and passing on vital diagnostic and management information. The relatively
unusual aspects of the interface geriatrician role was that it was provided on the AMU
rather than in an in-patient setting with a full MDT, and that it involved community
follow up – although community geriatricians are becoming more common.
The degree to which this way of working is cost-effective will be examined by AMIGOS.
Such evaluation is warranted because the interface geriatrician did not work in a typical
MDT setting. The experience listed here raises concerns about the degree to which
AMIGOS will be able to detect such benefits. First, the use of the ISAR tool to select
patients for intervention may not have sufficient specificity, resulting in individuals who
are not at risk of future adverse events being assessed. The observed effect of the
interface geriatrician intervention might be attenuated in AMIGOS because of the
“dilution” of any effect in some patients by the inclusion of patients who could not
benefit. Second, interface geriatricians felt that their interventions might be too little or
too late to make a significant difference. Third, the differences they might make were
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difficult to measure using standard outcome measures. For example, benefits of
interventions by interface geriatricians might include reduction of minor medication side-
effects, patient or carer reassurance, reduction of specific symptoms, reduction in
readmissions, or reduction in drug costs. The AMIGOS primary outcome measure, days
spent at home, is sensitive only to reductions in readmissions and deaths, and some
secondary measures such as institutionalisation, are also likely to be insensitive to such
benefits.
In both Leicester and Nottingham, the original notion of an interface geriatrician as
tested in AMIGOS appeared to be developing while AMIGOS was in recruitment. In
Leicester, a Frail Older People Advice and Liaison service (FOPAL) developed on its AMU.
Its roles extended beyond frail older people being discharged, as in AMIGOS, into the
management of ill frail patients on the AMU and directing skilled subsequent hospital
care. In Nottingham, an Acute Medical Unit geriatrician was commissioned whose role it
was to support the AMU teams in deciding who might be discharged home rather than
admitted, and to guide the in-patient care of frail older people being admitted. In both
these cases, the interface geriatrician role extended beyond the primary/secondary care
interface to the AMU/in-patient interface. This illustrates that AMIGOS only tested one
aspect of interface geriatrics and further studies are likely to be required irrespective of
the result of AMIGOS.
In summary, we have described the key features of the intervention delivered by
interface geriatricians, as shown to be feasible and tested in the AMIGOS study. The
potential benefits to patients included a range of improved health outcomes, stemming
from a comprehensive geriatric medical assessment enhanced by home assessment.
Limitations to the effectiveness of such ways of working included problems in the
identification of the patients most likely to benefit, and making such an assessment in a
busy Acute Medical Unit where time and space were short. The benefits of such an
intervention may be difficult to detect in a RCT because of dilution of any benefits by the
inclusion of patients who could not benefit from interface geriatrics, and because of the
difficulties of capturing the wide range of potential health benefits using conventional
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health outcome measures. The model of interface geriatrics tested in AMIGOS (assessing
and advising on patients discharged from an Acute Medical Unit) did not examine the
wider roles of geriatricians in Acute Medical Units.
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Abbreviations
AMIGOS: Acute Medical Unit Comprehensive Geriatric Assessment Intervention Study;
AMU: Acute Medical Unit; CGA: Comprehensive Geriatric Assessment; CPD: Continued
professional development; GP: General Practitioner; IG: Interface geriatrician; ISAR:
Identification of Seniors At Risk; MMSE: Mini Mental State Examination.
Funding acknowledgment and disclaimer
This paper presents independent research commissioned by the National Institute for
Health Research (NIHR) under its Programme Grants for Applied Research funding
scheme (RP-PG-0407-10147). The views expressed in this paper are those of the
authors and not necessarily those of the NHS, the NIHR or the Department of Health.
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Case 1
A 77 year old lady was referred the AMU by her GP when neighbours had raised concerns about her
increasing confusion and the possibility that she had taken a week supply of medication over a two day
period. Assessment by the attending medical team on the AMU found her medically stable with no
evidence of a critical drug overdose and planned to send her home. Despite presenting with reported
increased confusion, no formal assessment of cognition was made. When she was reviewed by the
interface geriatrician, she scored 8/30 on MMSE and while able to engage well in conversation, there
were inconsistencies in her history. There was no suggestion of depression or deliberate drug overdose. A
collateral history was sought from her next of kin, a family friend, who detailed deteriorating memory and
increasingly erratic behaviours. They expressed grave concerns for the patient’s safety in her current
environment. The patient lived alone in a first floor flat and had refused social supports in the past. Until
recently her neighbours had been supportive, assisting with shopping and providing informal social
support. In recent times the patient had started wandering out of her flat overnight, knocking on
neighbours doors and phoning them up to twenty times per day, often in the middle of the night. Her
medications were delivered on a weekly basis by the local pharmacy but the patient was either taking or
discarding all the medications within a day of delivery. Her behaviour was described as pestering the
neighbours and they had increasingly withdrawn their support. As the patient was keen to return home,
but serious concerns regarding safety and lack of social supports had been raised, the interface
geriatrician assessed mental capacity to make this decision. The geriatrician felt the patient lacked
capacity to make an informed decision about discharge and that an urgent assessment of care needs was
required. As there was no available intermediate care assessment bed, pending its availability, an acute
hospital admission was advised for further assessment.
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Case 2
A 90 year old lady presented to the AMU having been found wandering outside her home in a confused
state by neighbours. She was treated for a urinary tract infection despite negative urinalysis and
inflammatory markers. She was reviewed by the interface geriatrician who felt the presentation was
suggestive of a delirium but without clear precipitant. There was evidence that the patient was
cognitively impaired having scored 21/30 on Mini Mental State Examination (MMSE) that day, but the
degree to which this score was attributable to delirium or an underlying dementia process was initially
uncertain. The interface geriatrician also identified seven admissions in recent months with similar
presentations. A collateral history was obtained from the patient’s son who confirmed a diagnosis of
mixed aetiology dementia had been made six months previously. He also confirmed that the patient lived
in a warden-aided flat with carers calling twice daily to assist with activities of daily living. Her son felt
social contact was important to his mother as she tended to repeatedly phone family and friends when
she was alone. A friend also called daily except on Sundays and Wednesdays. On reviewing the admission
history the IG identified that all recent admissions had occurred on either Sundays or Wednesdays, the
days on which the additional social call did not occur. It suggested that these wandering events and
associated increased confusion were prevented by a consistent routine and adequate social support. A
plan was put in place for the patient’s son to contact social services to arrange additional social supports,
activities, or a day centre on the days in question so that the patient could be supported to remain in her
current environment for as long as possible.
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Case 3
A man was seen in the AMU having been sent as an emergency with a non-specific presentation of acute
illness or confusion that morning. He was known to have a dementia and type II diabetes mellitus. By the
time of initial assessment he not attended by a carer or family member, so there was little history of the
presenting event, and he appeared in normal health and well being. This diabetes was well controlled and
basic observations were normal. The interface geriatrician spoke by telephone to his son, with whom the
patient lived, and who was at work. Time was short for the son and the patient was keen to return home.
No diagnosis for the episode was made. The interface geriatrician saw the patient at home with his family
and wider social network 3 days later. At that point the presenting episode was more clearly an episode
of shortness of breath waking him in the early hours, leading to agitation. Without prompting, a number
of previously unexplained symptoms were catalogued: increasing shortness of breath on exertion such as
dressing, swollen feet requiring changes to his footwear, and increasing abdominal girth leading to a
reduced number of pairs of trousers that fitted him. These symptoms all developed a few weeks after a
presentation at another hospital where a diagnosis of an uncomplicated myocardial infarction had been
made and a beta-blocker had been started. By this point the diagnosis was pretty clear and the
geriatrician had already spotted the patient’s mild tachypoea and JVP visibly pulsating above the patient’s
collar while seated. Sacral oedema was then detected. The patient was obese and so ascites was
suspected but not detected clinically. The presenting condition was presumably paroxysmal nocturnal
dyspnoea due to CCF, and this simple diagnosis was obscured because of the patient’s dementia and
means though which his health care was provided.
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Case 4
An 84 year old lady attended the AMU with delirium secondary to infective diarrhoea, further complicated
by fast atrial fibrillation and acute kidney injury. She had a background history of dementia, scoring 16/30
on MMSE. Her medical issues were optimised and she was reviewed by an interface geriatrician who
arranged a follow-up domiciliary visit due the medical complexity of the case in the context of dementia.
At the time of the domiciliary visit, the patient’s nephew provided a collateral history which suggested the
patient was experiencing paranoid delusions about her neighbours and had become increasingly socially
isolated. She had also accused her niece of stealing her money when she had tried to assist with financial
affairs. When repeated at this time, the MMSE was again 16/30 and there was no evidence of an ongoing
delirium. The interface geriatrician contacted the community mental health team for an urgent
assessment and communicated the events and plan to the GP. The geriatrician was contacted by the
patient’s niece shortly after the home visit with concerns about the follow up plan and supports as the
patient had been removed from the GP’s list due to abusive behaviour towards the staff of the practice.
When the GP was unavailable to discuss the case further, the geriatrician again contacted the community
mental health team to expedite their assessment. Before the assessment could take place the patient
called an ambulance and attended the emergency department with symptoms and signs consistent with
dermatitis. The geriatrician reviewed the patient in the emergency department and, with prior knowledge
of the case, was quickly able to identify that although medically stable, there was an impending crisis from
a mental health point of view. Rather than discharge the patient back to the community, potentially
allowing the situation to escalate further, the geriatrician facilitated admission for urgent psychiatric
assessment which resulted in transfer to aged care psychiatry unit for ongoing management.
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Case 5
A 71 year old gentleman was referred to the emergency department (ED) following a fall with an associated
head injury. He had a reduced level of consciousness with a Glasgow Coma Scale score of 13/15 on arrival.
He was stabilised in the ED and underwent a CT head to out rule a traumatic cerebral bleed. There was no
acute brain injury on this occasion but the scan revealed extensive chronic ischaemic changes with three
mature infarcts and generalised cerebral and cerebellar atrophy. He had a raised alcohol level consistent
with alcohol intoxication. He was referred to the AMU for ongoing management, where he was deemed
stable and suitable for discharge. He was assessed by the interface geriatrician who noted that there had
been multiple similar admissions in the preceding years with alcohol intoxication. The geriatrician also
identified a number of ongoing issues. He had a right hemiparesis following a stroke which was associated
with impaired mobility and was significantly contributing to his fall risk. He continued to mobilise around his
flat using a walking frame. He lived alone in a flat, with no formal social supports in place. He had a pendant
alarm that he would use when he fell. In conversation he displayed evidence of mild cognitive impairment
and although he lacked insight into how his excessive alcohol intake was contributing to his ill health, he
had capacity to make a decision about returning home. He scored 19/30 on Mini Mental State Examination.
A collateral history was obtained from the patient’s daughter who clearly differentiated the patient’s
functional abilities when he wasn’t drinking alcohol compared to times when his consumption increased.
During periods of heavy alcohol intake, he was at risk of repeated falls and episodes of increased confusion.
His mobility deteriorated and he experienced episodes of urinary incontinence when he was drinking
excessively. During times when he was drinking less, his functional capacity increased. He had refused
social services input on a number of occasions in the past. The geriatrician reviewed medications,
recommended discontinuation of a diuretic as there was no evidence of hypertension or heart failure. The
patient was advised that he needed to dramatically cut down his alcohol intake and was encouraged to
accept social services input. He had been assessed by the hospital alcohol liaison team and referred to the
community alcohol services on many occasions, but he repeatedly declined their input. He was referred to
the community falls prevention team and the GP was asked to refer to social services again. A domiciliary
visit was arranged to assess the patient in his own environment, to reinforce the need for alcohol cessation,
and to encourage the need for social support.
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