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Social Networking: The Role of New Media in Member Education + Mobilization + Patient Prevention Leslie Bradshaw Director of Engagement | New Media Strategies Southeast Medical Society Meeting Atlanta, GA | December 3,2009
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The Role of New Media in Member Education + Mobilization and Patient Prevention

Oct 18, 2014

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Health & Medicine

This is a presentation that I prepared as a part of a larger panel on "The Role of New Media in Member Education + Mobilization + Patient Prevention." I shared the stage with Tad Fisher (EVP of the Florida Academy of Family Physicians) and June Deen (Director of Advocacy for the American Lung Association). While medicine and health is not my specialty, genuine engagement through social media is. So that's what I talked about.

I had the pleasure of meeting Tad earlier in the fall, where I delivered a talk to the folks at FAFP in Jacksonville, FL; presentation here http://bit.ly/FAFP-October09).
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Page 1: The Role of New Media in Member Education + Mobilization and Patient Prevention

Social Networking: The Role of New Media in

Member Education +Mobilization + Patient Prevention

Leslie BradshawDirector of Engagement | New Media Strategies

Southeast Medical Society MeetingAtlanta, GA | December 3,2009

Page 2: The Role of New Media in Member Education + Mobilization and Patient Prevention

I’m not a doctor.

And I don’t play one on TV.

But I am a social scientist.

And I am passionate about social media.

Full Disclosure:

Page 3: The Role of New Media in Member Education + Mobilization and Patient Prevention

Theory

Page 4: The Role of New Media in Member Education + Mobilization and Patient Prevention

YouTube expands rapidly, acquired by Google

Facebook overtakes MySpace in unique monthly

visitors

1996

184 million blogs counted worldwide

1999 2001 2004 2005 2006 2008 2009

Wikipedia is most popular reference site online

Twitter is #3 most-visited social

network

Blogging rises in popularity

Social Bookmarking

takes off

The first hosted blog tools launched

First online bookmark

launched: iList

2010

anonymity transparency authenticity intimacy ?

Page 5: The Role of New Media in Member Education + Mobilization and Patient Prevention

Think chat rooms, hater comments and CEO of Whole Foods

Anonymity

Page 6: The Role of New Media in Member Education + Mobilization and Patient Prevention

This has become du jour, but is it always realistic? Should it be?

Transparency

Page 7: The Role of New Media in Member Education + Mobilization and Patient Prevention

Authenticity

Triangulation through:• multi-platform participation• multi-email (e.g., work / university)• self-identification• friend / collegial / familial networks

Page 8: The Role of New Media in Member Education + Mobilization and Patient Prevention

Intimacy

In-to-me-see; evokes closeness, vulnerability, feeling, minutiae, being there

Watch this video: http://bit.ly/7nLcpg

Page 9: The Role of New Media in Member Education + Mobilization and Patient Prevention

Q: The Future? A: Translucency

2010 and beyond: Respect for privacy combined with honesty; response to feeling of “TMI”

Page 10: The Role of New Media in Member Education + Mobilization and Patient Prevention

3 Things People Often Forget in Social Media

Page 11: The Role of New Media in Member Education + Mobilization and Patient Prevention

Incentives – what’s in it for me?

1

Page 12: The Role of New Media in Member Education + Mobilization and Patient Prevention

Engagement – are you talking at me, or with me?

2

Page 13: The Role of New Media in Member Education + Mobilization and Patient Prevention

Nurture – social media is a pet, not furniture.

3

Page 14: The Role of New Media in Member Education + Mobilization and Patient Prevention

3 Things Social Media Can’t Do

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Succeed without buy-in from the entire organization

1

Content Credit: B.L. Ochman's blog: “10 Things Social Media Can't Do” and Jenni Brand, Bastille Marketing

Page 16: The Role of New Media in Member Education + Mobilization and Patient Prevention

Produce meaningful, measurable results quickly

2

Content Credit: B.L. Ochman's blog: “10 Things Social Media Can't Do” and Jenni Brand, Bastille Marketing

Page 17: The Role of New Media in Member Education + Mobilization and Patient Prevention

Be done by "kids" who "understand social innately"

3

Content Credit: B.L. Ochman's blog: “10 Things Social Media Can't Do” and Jenni Brand, Bastille Marketing

Page 18: The Role of New Media in Member Education + Mobilization and Patient Prevention

Building Your Strategy

Page 19: The Role of New Media in Member Education + Mobilization and Patient Prevention

Organization’s Website

How Search Engines Rank Content

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Search

Social Media Community

Content

SocialSearch

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How to Build an Integrated Strategy

Blogger Engagement= STORIES

Traditional Media PR= STORIES

“snackable” content trusted sources

vrooooom, goes fast

Page 22: The Role of New Media in Member Education + Mobilization and Patient Prevention

Contact

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http://SlideShare.net/LeslieBradshaw

This presentation can be found here:

Page 24: The Role of New Media in Member Education + Mobilization and Patient Prevention

Leslie A. Bradshaw

Email: [email protected]

Longer form writings, thoughts: http://lesliebradshaw.com

In the moment: http://twitter.com/LeslieBradshaw

Friends, family, colleagues: http://Facebook.com/LeslieBradshaw

Digital CV: http://LinkedIn.com/in/LeslieBradshaw

Industry PowerPoints: http://slideshare.net/LeslieAnn44 & http://slideshare.net/LeslieBradshaw

Let’s stay in touch…