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© Glassdoor, Inc. 2017 The ROI of Employer Branding Glassdoor is a registered trademark of Glassdoor Inc.
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The ROI of Employer Branding

Apr 21, 2017

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Page 1: The ROI of Employer Branding

© Glassdoor, Inc. 2017

The ROI of Employer Branding

Glassdoor is a registered trademark of Glassdoor Inc.

Page 2: The ROI of Employer Branding

© Glassdoor, Inc. 2017

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Page 3: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Page 4: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Featured Speakers

Kirsten Davidson Senior Partner, Employer Branding

at Employera @kmzdavidson

Lisa Holden Employer Communications Manager

at Glassdoor @LisaAHolden

Megan Likely Recruiting Programs Specialist

at Zynga @zynga

Page 5: The ROI of Employer Branding

© Glassdoor, Inc. 2017

agenda

what is an employer brand

why employer branding matters

calculating employer brand ROI

Zynga case study

key takeaways

Q&A

Page 6: The ROI of Employer Branding

© Glassdoor, Inc. 2017

What Is an Employer Brand?

Page 7: The ROI of Employer Branding

© Glassdoor, Inc. 2017

What Is an Employer Brand: Your Reputation

– Jeff Bezos, Founder and CEO, Amazon.com

“ Your brand is what other"

people say about you when"you’re not in the room.

Page 8: The ROI of Employer Branding

© Glassdoor, Inc. 2017

What Is an Employer Brand: Culture

CEOs and HR leaders now recognize that culture drives people’s behavior, innovation, and customer service, and

82% of leaders believe company culture"gives them a competitive advantage.

 

(source: Deloitte 2015 Human Capital Trends)

Page 9: The ROI of Employer Branding

© Glassdoor, Inc. 2017

What Is an Employer Brand: Mission & Values

Becoming Irresistible, Deloitte, February 2015

Page 10: The ROI of Employer Branding

© Glassdoor, Inc. 2017

What Is an Employer Brand: Your People

Edelman Trust Barometer, 2014

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© Glassdoor, Inc. 2017

Why Employer Branding Matters

Page 12: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Value of Your Employer Brand

Organizations that prioritize Employer Brand are:

Source: Brandon Hall Group, Understanding the Impact of Employer Brand, Research Brief, November 2014

250% more likely to rate their overall talent "acquisition efforts as highly effective

185% more likely to have at least a high-level "talent acquisition strategy in place

130% more likely to see increases in "employee engagement

Page 13: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Strong Employer Brands Lead to More Candidates

Source: Melián-González & Bulchand-Gidumal, 2016

Impact of Positive, Neutral and Negative Employer Reviews on Image and Recruiting Ability

Page 14: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Strong Employer Brands Speak for Themselves

Source: Melián-González & Bulchand-Gidumal, 2016

Impact of Positive, Neutral and Negative Employer Reviews on Salary Demands by Prospective Employees

Page 15: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Calculating Employer Brand ROI

Page 16: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Key Elements to Track and Manage

Employer Brand Reputation

Cost-Per-Hire

Source-Per-Hire

Candidate Quality

Talent Pool Development

Open Positions

Time-to-Fill Positions

Employee Engagement

Page 17: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Employer Brand Reputation

Page 18: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Cost-Per-Hire

Page 19: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Source-Per-Hire

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© Glassdoor, Inc. 2017

Candidate Quality

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© Glassdoor, Inc. 2017

Talent Pool Development

Awareness Consideration Interview Offer Hire

Glassdoor app on the go

Post company reviews on Glassdoor

Glassdoor has all the jobs

Glassdoor interview prep

Glassdoor Know Your Worth

Glassdoor trustworthy insight

•  Employee Reviews •  Company & CEO Ratings •  Salaries •  Benefit Reviews •  Company Updates

Page 22: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Open Positions

Page 23: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Time-to-Fill Positions

Page 24: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Employee Engagement

Employee and Candidate Rating Trends

Rating Trends Over Time Pros & Cons

Page 25: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Company " Spotlight

Page 26: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Where We Were

Page 27: The ROI of Employer Branding

© Glassdoor, Inc. 2017

What Was Our Goal?

Page 28: The ROI of Employer Branding

© Glassdoor, Inc. 2017

How We Got There

Page 29: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Results

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© Glassdoor, Inc. 2017

University Recruiting

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© Glassdoor, Inc. 2017

Key Takeaways

Page 32: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Key Takeaways

Consider ecosystem when calculating ROI

Showcase what it’s like on the inside

Lead with authenticity

Build a Glassdoor strategy

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Page 33: The ROI of Employer Branding

© Glassdoor, Inc. 2017

Kirsten Davidson Senior Partner, Employer Branding

at Employera

Lisa Holden Employer Communications Manager

at Glassdoor

Megan Likely Recruiting Programs Specialist

at Zynga

Page 34: The ROI of Employer Branding

© Glassdoor, Inc. 2017