The Retail Clinic Phenomenon (Ted Matson)

Page 1 <img data-url='document/the-retail-clinic-phenomenon-ted-matson.html?page=1' data-page='1' class='cut-thumb lazyload' alt='Page 1: The Retail Clinic Phenomenon (Ted Matson)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022042611/587dbf161a28ab1b498b58db/html5/thumbnails/1.jpg' width='140' height='200' /> Ted Matson VP, System Strategy

The Retail Clinic Phenomenon

Page 2 <img data-url='document/the-retail-clinic-phenomenon-ted-matson.html?page=2' data-page='2' class='cut-thumb lazyload' alt='Page 2: The Retail Clinic Phenomenon (Ted Matson)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022042611/587dbf161a28ab1b498b58db/html5/thumbnails/2.jpg' width='140' height='200' /> Sutter Health System Snapshot (2015)

Page 3 <img data-url='document/the-retail-clinic-phenomenon-ted-matson.html?page=3' data-page='3' class='cut-thumb lazyload' alt='Page 3: The Retail Clinic Phenomenon (Ted Matson)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022042611/587dbf161a28ab1b498b58db/html5/thumbnails/3.jpg' width='140' height='200' /> The Consumer Will See You Now

Page 4 <img data-url='document/the-retail-clinic-phenomenon-ted-matson.html?page=4' data-page='4' class='cut-thumb lazyload' alt='Page 4: The Retail Clinic Phenomenon (Ted Matson)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022042611/587dbf161a28ab1b498b58db/html5/thumbnails/4.jpg' width='140' height='200' /> Sutter Walk-In Care

Page 5 <img data-url='document/the-retail-clinic-phenomenon-ted-matson.html?page=5' data-page='5' class='cut-thumb lazyload' alt='Page 5: The Retail Clinic Phenomenon (Ted Matson)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022042611/587dbf161a28ab1b498b58db/html5/thumbnails/5.jpg' width='140' height='200' /> Sutter Walk-In Care

Page 6 <img data-url='document/the-retail-clinic-phenomenon-ted-matson.html?page=6' data-page='6' class='cut-thumb lazyload' alt='Page 6: The Retail Clinic Phenomenon (Ted Matson)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022042611/587dbf161a28ab1b498b58db/html5/thumbnails/6.jpg' width='140' height='200' /> Connecting With Consumers

Ø The “Wow” Effect

Ø Consumer Satisfaction

Ø Utilization / Performance

Page 7 <img data-url='document/the-retail-clinic-phenomenon-ted-matson.html?page=7' data-page='7' class='cut-thumb lazyload' alt='Page 7: The Retail Clinic Phenomenon (Ted Matson)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022042611/587dbf161a28ab1b498b58db/html5/thumbnails/7.jpg' width='140' height='200' /> Thank You!

The Retail Clinic Phenomenon (Ted Matson)

Healthcare