BUSINESS PROFILE OUR MISSION Our mission is to utilize our expertise in composite products to provide the absolute best value as measured by quality, cost, delivery, and innovation. We are firmly and sincerely committed to providing value-packed online services of uncompromising quality to businesses and individuals. NDC - BPO The Reliable Ones!
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BUSINESS PROFILE
OUR MISSION
Our mission is to utilize our expertise in composite products to provide the absolute best value as measured by
quality, cost, delivery, and innovation. We are firmly and sincerely committed to providing value -packed online
services of uncompromising quality to businesses and individuals.
NDC-BPOThe Reliable Ones!
NDC-BPO was formed in 2005 as a Software Solutions Company with a vision to provide Innovative, Quality, High
performance and Reliable IT Solutions.
NDC-BPO has been mainly involved in developing Websites, e-commerce portals and applications. We have the privilege of
developing the first e-Hospital management system in Pakistan which is now successfully being used in all hospitals &
medical squadrons of Pakistan Air Force.
NDC-BPO now provides a broad spectrum of I.T Enabled Services which also includes a 900 seat Call Centre/BPO in 3
shifts. We are one of the biggest Call Centre/BPO in the country with the state of the art equipment and technology
boasting Direct Fiber Optic link up for Primary as well as Backup Bandwidth.
Apart from other projects, we have provided Customer Support Services to Western Union, Nestle & Shaadi.Com and
Inbound Customer Support is our forte.
Through a combination of experienced staff, quality processes and proven technology we help you achieve faster,
sustainable and cost effective results.
WELCOME TO NDC-BPO
Table of Contents
WELCOME TO NDC-BPO OUTSOURCING TO NDC-BPO CORE VALUES SERVICES OFFERED CO-WORKING SPACE PLANS CLIENTELE & REMARKABLE ACHIEVEMENTS LEADERSHIP MESSAGE FROM CEO
TOUR DE NDC-BPO CONTACT US
Outsourcing to NDC-BPONDC-BPO has a capacity of 300 seats which can host a maximum of 900 operational seats in a day and is
available with modern infrastructure capable of operating continuously meeting 24x7 operations
requirements.
NDC-BPO offers a wide spectrum of high quality, time bound & cost effective IT enabled services to
organizations globally through the offshore facilities available in USA. Outsourcing to NDC-BPO
completely eliminates the costs of recruiting, hiring, training and payroll taxes. You don't have to deal with
the stress of finding and hiring new people or reducing your work force when they aren't needed.
Additionally, our decade old strong foothold in IT Solutions and Training enables us to offer end-to-end
solutions to our clients across the globe.
As an ITES customized solution provider, NDC-BPO brings a wealth of experience to both local as well as
global clients. We offer a variety of voice and nonvoice IT enabled services that are specifically tailored to
meet the needs of the outsourcing industry. After establishing NDC-BPO as one of the forerunners in the
outsourcing industry in Pakistan, we are positioning ourselves to be the ITES service provider of choice in
the region.
CORE VALUESNDC-BPO has a capacity of 300 seats which can host a maximum of 900 operational seats in a day
and is available with modern infrastructure capable of operating continuously meeting 24x7
operations requirements.
NDC-BPO has built its value proposition as a client partner rather than a service provider with the
ability to provide customized delivery solutions based on the client's requirements and enabling
process improvements using industry benchmarks and standard quality processes. Listed below
are few differentiators.
Integrated IT & BPO delivery model
The management team at NDC-BPO has a vast extensive experience of transitioning global
business processes to Pakistan and running effective service operations for global
organizations.
First pure play BPO/ITES company in Pakistan to grow organically and reach the present
size.
Services Offered Call / Customer Center (in-bound/out-bound)
Co/shared Working Space
Software Development
Branding
Design and Multimedia
Web Development/Web Maintenance
Mobile App Development
Videos & Animations
Digital Marketing
Server Hosting
Hospital Management Services
Services Offered
IMPROVE ORGANIZATION PROFITABILITY BY IMPLEMENTING AN ASSET MANAGEMENT SYSTEM
ENTERPRISE ASSET MANAGEMENT
Asset Tracking
Work Management
Reactive Maintenance
Preventive Maintenance
Condition Monitoring
ENTERPRISE ASSET MANAGEMENT
Asset Tracking
Work Management
Reactive Maintenance
Preventive Maintenance
Condition Monitoring
Industry solutions
Facilities Management
EAM for Healthcare
EAM for Pharmaceuticals
EAM for Telecommunications
EAM for Oil & Gas
EAM for Power & Utilities
Industry solutions
Data Capture and Retrieval
Version Control
Business intelligence
Predictions
Services OfferedNDC-BPO provides Inbound and Outbound Voice based services, Software Development, Web based and E-mail based services, Back-Office
services and services related to Data Processing and Data Analytics.