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RESEARCH METHODOLOGY
The Professionalism and Environmental Factors in the Workplace
Questionnaire��: development and psychometric evaluation
Andrea Baumann & Camille Kolotylo
Accepted for publication 5 June 2009
Correspondence to A. Baumann:
e-mail: [email protected]
Andrea Baumann PhD RN
Director
Nursing Health Services Research Unit,
McMaster University Site, Hamilton,
Ontario, Canada
Camille Kolotylo PhD RN
Co-Investigator, Senior Research Associate
Nursing Health Services Research Unit,
McMaster University Site, Hamilton,
Ontario, Canada
BAUMANN A. & KOLOTYLO C. (2009)BAUMANN A. & KOLOTYLO C. (2009) The Professionalism and Environmental
Factors in the Workplace Questionnaire�: development and psychometric evalua-
tion. Journal of Advanced Nursing 65(10), 2216–2228.
doi: 10.1111/j.1365-2648.2009.05104.x
AbstractTitle. The Professionalism and Environmental Factors in the Workplace Ques-
tionnaire��: development and psychometric evaluation.
Aim. The aim of this paper is to describe the development and testing of a question-
naire intended to determine key professionalism attributes and key environmental
attributes that influence the professionalism of nurses in their practice environments.
Background. Rapid changes in the healthcare sector and human resource shortages
have had an impact on the stability of global work environments, making maintaining
professionalism a challenge. The literature consists of descriptive research, opinion
and theoretical papers.
Method. The Professionalism and Environmental Factors in the Workplace Ques-
tionnaire� was developed and tested from 2005 to 2007 in three phases: item gener-
ation, pretesting and pilot testing. Convenience sampling was used to obtain
representative samples of the target population in the pretest and pilot test. Mailed
survey methodology was used in the pretest and pilot test. Sample sizes for the pretest
and pilot test were 46 and 848 respectively.
Results. Psychometric testing indicated preliminary instrument validity and reliabil-
ity. Factor analysis resulted in stable factors that mirrored the conceptual basis of the
questionnaire. The results summarize nurses’ ratings of professionalism and envi-
ronmental attributes that play a role in their work lives.
Conclusion. The questionnaire helps nurses reflect on their practice and provides a
starting point for discussion, planning and implementation of methods to support
professionalism in practice and healthy work environments. It is internationally rel-
evant because professionalism is a construct that transcends culture. Confirmatory
factor analysis is needed to validate the results of this study. Testing with populations
in different settings and additional validity and reliability testing will strengthen the
questionnaire.
Keywords: healthcare, instrument development, nursing, Professionalism and
Environmental Factors in the Workplace Questionnaire�, psychometric evaluation,
survey
2216 � 2009 The Authors. Journal compilation � 2009 Blackwell Publishing Ltd
J A N JOURNAL OF ADVANCED NURSING
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Introduction
Rapid changes in the healthcare sector and human resource
shortages have had an impact on the stability of global work
environments, making maintaining professionalism a chal-
lenge. Professionalism is a construct that transcends culture.
The constructs of professionalism and environment are
intricately connected. As early as 1915, Flexner (1915)
identified several characteristics of professionalism which
remain relevant today: knowledge, specialization, intellectual
and individual responsibility, and well-developed group
consciousness. Authors provide various perspectives on the
meaning of professionalism, including accountability (Batey
& Lewis 1982), autonomy (Ballou 1998), inquiry and
collaboration [Registered Nurses Association of Ontario
(RNAO) 2007] and ethics and values (Leddy & Pepper
1985). At the same time, positive work environments are
characterized by strong leadership, work demands matching
the skills of the person, balance between effort and reward,
and safety (Karasek 1979, Baumann et al. 2001).
The Professionalism and Environmental Factors in the
Workplace Questionnaire� (PEFWQ�) was developed to
integrate and measure key environmental and professional-
ism attributes influencing nurses’ professionalism within a
conceptual framework developed from the literature (see
Figure 1). It was designed to provide baseline data for
individual reflection and collective dialogue within practice
settings, as well as a baseline for individual and collective
action planning. It can highlight concerns and stimulate
awareness and discussion of professionalism and its relation-
ship to the practice environment.
Background
Relevant published and grey literature, jurisdictional practice
standards, codes of ethics and other pertinent documents
were reviewed. Related databases, keywords and phrases
such as nurses, professionalism, and practice environment,
and other terms derived from the literature were used to
complete a supplemental review in 2008. The literature
consists of descriptive research, opinion and theoretical
papers focussing on aspects of professionalism such as
autonomy (Ballou 1998) and advocacy (Altun & Ersoy
2003). A seminal best practice guideline on professionalism
further informs the reader about key elements (RNAO 2007).
Existing instruments that encompass aspects of profession-
alism and the environment include the application of pro-
fessional nursing practice models (Aiken et al. 1997, Mark
et al. 2003) and the practice environment (Grindel et al.
1996, Aiken & Patrician 2000); the effect of healthcare
Environmental attributes
Environmental cultureand climate
r = 0·77
Professionalism
Professionalism attributes (nurse)
Autonomy r = 0·65
0·52
0·83 0·90
Knowledge r = 0·62
Competence r = 0·65
Professionhood r = 0·66
Accountability r = 0·54
Collaborative practice r = 0·54
Advocacy r = 0·57
Commitment r = 0·61
Control of nursing practicer = 0·65
Quality of nursing worklifer = 0·66
Professional supportr = 0·71
Shared governancer = 0·74
Figure 1 Conceptual framework and Pearson’s Product–Moment correlations between the sum of the environmental factors, the sum of the
professionalism factors, each factor, and the Professionalism and Environmental Factors in the Workplace Questionnaire� (PEFWQ�). Note: all
correlations are statistically significant at P < 0Æ01 (2-tailed).
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� 2009 The Authors. Journal compilation � 2009 Blackwell Publishing Ltd 2217
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reorganization on nurse (Davidson et al. 1997) and patient
outcomes (Anthony et al. 2004); autonomy (Dwyer et al.
1992, Kramer & Schmalenberg 2003) and teamwork
(Rafferty et al. 2001); magnet hospitals, professional practice
environments and nurse burnout (Aiken & Patrician 2000);
and collaborative practice (Weiss 1983, Weiss & Davis
1985). The environment has an impact on professionalism in
many ways. For example, when nurses feel they have access
to sufficient support, resources and information to complete
their work, they are likely to feel more accountable and
effective (Laschinger & Wong 1999, Baumann et al. 2001).
Nurses are involved in deriving and monitoring solutions for
environmental barriers to responsible care (Cohen et al.
1994). Better patient and staff outcomes result from shared
decision-making, improved working conditions, autonomy
over practice, organizational governance and effective inter-
disciplinary communication (Trofino 1996, Havens & Aiken
1999, Mark et al. 2003).
The PEFWQ� was designed to aid the individual practi-
tioner’s reflection on the concept of professionalism and the
impact of environment. Completion and analysis of the
questionnaire provides a starting point for collective discus-
sion, planning and implementation of methods to support
professionalism in practice and healthy work environments.
Lack of an instrument that relates professionalism to envi-
ronment establishes the need for this study.
The study
Aim
The aim of the study was to develop and test the psycho-
metric properties of the PEFWQ�, which is intended to
determine key professionalism attributes and key environ-
mental attributes that influence the professionalism of nurses
in their practice environments.
Methodology
This self-report instrument was developed and tested between
March 2005 and March 2007 in three phases: item generation,
pretesting and pilot testing. Convenience sampling and the
modified tailored design method� (Dillman 2007) was used for
pretesting and pilot testing. This method is a ‘set of procedures
for conducting successful self-administered surveys that pro-
duce both high quality information and high response rates’
(Dillman 2007, p. 29). Based on social exchange theory, it is a
scientific approach to conducting surveys that focuses on: (a)
the reduction of survey error; (b) methods of contacting and
communicating with participants; and (c) the customization of
survey procedures that build positive social exchange, which
encourages respondents to participate by establishing trust
while increasing the benefits and decreasing the risks of
participation (Dillman et al. 2009). The stages of instrument
development were directed by guidelines for scaling self-report
paper-and-pencil measures of latent social-psychological con-
structs (Netemeyer et al. 2003).
Phase 1: item generation
Instrument development began with a critique of the litera-
ture to: (a) define the construct and content domains; (b)
identify the theoretical basis for questionnaire items; (c)
identify the instrument’s purpose and objectives; (d) locate
items in existing instruments; and (e) formulate objectives
from which items were devised (Netemeyer et al. 2003). The
literature led to the development of a conceptual represen-
tation of professionalism with two main organizing aspects:
professionalism and environment. Each organizing aspect
consists of attributes: eight professionalism attributes, such as
knowledge and competence, and five environmental attri-
butes, such as control of nursing practice and shared
governance (see Table 1). Each attribute has several descrip-
tors from which item objectives and questionnaire items were
developed. For example, internal work motivation and
internal locus of control are among the descriptors for
commitment. The meaning and boundaries of the content
domain and related constructs were established and used to
shape the theoretical framework, constructs and attribute
definitions (Netemeyer et al. 2003).
A domain sampling model, in which the measure is a
sample of items from a larger hypothetical content domain
that it purports to measure, was used to generate items to tap
into the domains of the constructs (Netemeyer et al. 2003,
Waltz et al. 2005). The goal is to systematically sample all
content areas while ensuring items are relevant to and
representative of the targeted constructs. Content experts
and members of the target population helped establish the
content domain and definitions (Netemeyer et al. 2003).
Sources of item generation were the researchers, literature
and content experts from the target population.
Phase 2: pretest
Pretesting, December 2005 to July 2006, included item
analysis and validity and reliability testing.
Validity
Face validity is an informal review by non-experts to deter-
mine if the instrument looks as if it measures what it is
A. Baumann and C. Kolotylo
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purported to measure (Litwin 1995). Two volunteers from
our workplace reviewed the instrument, commenting on
language and reading levels, title and instructions.
‘A measure has content validity when its items accurately
represent the thing…being measured’ (Vogt 2005, p. 59). It
includes an organized review of the questionnaire’s content to
ensure that it includes everything it should and does not
include anything it should not (Litwin 1995). In the first three
reviews, 13 experts linked each item with an objective that
guided instrument construction, assessed the relevance of
each item to the content of the objective, and determined if
the intended content domain was adequately and clearly
represented by the items (Netemeyer et al. 2003, Waltz et al.
2005). Six experts also participated in a focus group (Stewart
& Shamdasani 1990). An additional three experts reviewed
the final questionnaire.
To quantify the extent of agreement among the experts’
ratings of items (Lynn 1986, Waltz et al. 2005), a 4-Point
Ordinal Rating Scale (i.e. 1, totally irrelevant; 2, somewhat
relevant; 3, quite relevant; 4, extremely relevant) was used to
assess item relevance, expressed as an alpha coefficient
(Cronbach’s alpha). The Content Validity Index (CVI) is
the proportion of experts who rated each item as content
valid (i.e. a rating of 3 or 4; Lynn 1986) and ranges from 0Æ00
to 1Æ00; a 0Æ00 coefficient signifies lack of expert agreement
and 1Æ00 indicates total expert agreement. Item retention,
based on the CVI, is dependent on the number of experts and
amount of agreement (Lynn 1986). For example, if there
were six content experts, four of whom endorsed an item as
content valid, the CVI would be 0Æ67 and the item would be
retained (a > 0Æ50). To encompass the dimensions of these
broad constructs, five to nine items were retained per
subscale, based on item-relevance agreement (Pett et al.
2003).
Fifteen Registered Nurses (RN) and one licensed practical
nurse (LPN) or registered practical nurse (RPN) participated
in instrument evaluation. An RPN is the equivalent of an
LPN in the province of Ontario, Canada. Participants were
from various healthcare sectors (e.g. primary care, ambula-
tory care and public health) and nursing positions (e.g.
clinical nurse specialist, manager, staff nurse and consultant).
They held diplomas (n = 3), baccalaureate degrees (n = 6)
and graduate degrees (master’s, n = 5; doctorate, n = 1).
Their mean age was 49 years, with a range of 24–59 years.
All but three experts had been practising nursing for more
than 10 years.
Reliability
The introductory letter, questionnaire, participant informa-
tion/consent form and postcard reminders were distributed
according to the modified tailored design method� (Dillman
2007). A small incentive (i.e. a coffee voucher) and a request
for participation in reliability retesting were included with the
initial questionnaire. Willing participants returned signed
consent forms and contact information, and were mailed a
second questionnaire to complete in 2–14 days (Streiner &
Table 1 Pilot test: number of items, test and retest subscale item means and mean inter-item correlations, and test subscale inter-item
correlation range (r, Pearson’s correlations)
Subscales
No.
items
Item
mean�
Inter-item
r range*
Mean
inter-item r
Retest
item mean�
Retest mean
inter-item r
Environmental subscales
1. Control of nursing practice 5 3Æ80 0Æ33–0Æ57 0Æ43 3Æ91 0Æ42
2. Quality of nursing worklife 6 3Æ30 0Æ22–0Æ49 0Æ34 3Æ07 0Æ28
3. Professional support 7 3Æ42 0Æ37–0Æ58 0Æ48 3Æ40 0Æ53
4. Shared governance 7 3Æ21 0Æ45–0Æ70 0Æ55 3Æ30 0Æ53
5. Environment culture and climate 5 4Æ03 0Æ45–0Æ51 0Æ44 4Æ12 0Æ40
Professionalism subscales
1. Autonomy 5 4Æ23 0Æ30–0Æ53 0Æ41 4Æ23 0Æ35
2. Knowledge 5 4Æ23 0Æ42–0Æ65 0Æ57 4Æ23 0Æ52
3. Competence 9 4Æ01 0Æ25–0Æ67 0Æ40 4Æ10 0Æ41
4. Professionhood (Styles 1982) 6 3Æ90 0Æ31–0Æ62 0Æ40 3Æ90 0Æ40
5. Accountability 7 4Æ50 0Æ30–0Æ69 0Æ49 4Æ50 0Æ43
6. Advocacy 6 4Æ31 0Æ37–0Æ81 0Æ57 4Æ40 0Æ54
7. Collaborative practice 6 4Æ03 0Æ34–0Æ71 0Æ55 4Æ00 0Æ48
8. Commitment 8 3Æ70 0Æ46–0Æ82 0Æ57 3Æ80 0Æ53
Total 82 3Æ90 0Æ40–0Æ83 0Æ24 3Æ91 0Æ20
*Statistically significant P > 0Æ01 level (2-tailed).�Range 1–5, higher scores; more agreement.
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� 2009 The Authors. Journal compilation � 2009 Blackwell Publishing Ltd 2219
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Norman 2003). Test–retest reliability is an estimate of the
stability of the instrument over time (Litwin 1995). Prior to
reliability and item analysis, reverse order items were re-
scored.
Phase 3: pilot test
Pilot testing consisted of face and construct validity testing
and reliability and item analysis. Item reduction through
factor analysis was the focus of the pilot study. Survey
material, as per the pretest, was mailed to participants
according to the modified tailored design method� (Dillman
2007). Participants returning their consents and contact
information were sent a second questionnaire to complete in
2–14 days (Streiner & Norman 2003). Identification of the
underlying factor structure and comparison with the concep-
tual basis derived from the literature initiated the theory
development process (Tabachnick & Fidell 2007). Respective
authors gave permission to use copyrighted items.
Participants
Convenience sampling was used to obtain samples represen-
tative of the target population: practising RNs and LPN/
RPN, of either gender, fluent in English, in any practice set-
ting (Hulley et al. 2001), excluding non-practising nurses and
those not fluent in English. Two volunteers from our work-
place participated in face validity testing.
Sixteen RN and LPN/RPN participated in content validity
testing from December 2005 to July 2006. The literature
lacks consensus on the required number of experts for
instrument validation (Slocumb & Cole 1991), although five
or more judges are recommended for the detection of
marginal items (Netemeyer et al. 2003). As a result of the
complexity of the constructs, 13 experts (recruited by
ourselves through personal requests and email invitations)
judged questionnaire item-objective agreement.
The aim of the pretest, conducted from April to May 2006,
was the return of a minimum 30 usable questionnaires for
parametric statistics use (Peterson 2008). It consisted of
reliability testing (n = 46, return rate = 76%) and item
analysis. Nurse executives, known to us, agreed to contact
nurse managers in healthcare facilities and request that study
information be posted.
Approximately 3000 potential participants in Ontario and
Nova Scotia were available for participation in the pilot
study, conducted from October 2006 to February 2007,
through contact with the provincial nursing registration
bodies. The recommended number of participants per item
for factor analysis ranges from 5 (Viswanathan 2005) to 10
(Nunnally & Bernstein 1994). Given these recommendations
and the pretest return rate (76%), a sample size of 1302 was
calculated. The final sample size (n = 848, return rate of
35Æ4%) yielded eight participants for each of the 105 items in
the pilot study questionnaire, which is within the recom-
mended range of participants per item for factor analysis.
Final reliability testing, carried out from December 2006 to
February 2007, yielded a sample size of 111 and a return rate
of 68Æ7%. Initially, a questionnaire and information/consent
form was sent requesting participation; a second question-
naire was sent to those returning consent forms and complete
addresses. A large sample size (n > 100) mitigates substan-
tial deviations from normality, allowing for the use of
inferential statistics (Pett 1997, Peterson 2008).
Instrument
An initial pool of 394 items was generated by the
researchers, experts and thematic analysis of the literature.
Item reduction in the pretest (n = 187) and pilot test
(n = 105) left the final instrument with 82 items. The
generation of a large, over-inclusive item pool, as much as
three or four times the final scale, is recommended (DeVellis
2003, Netemeyer et al. 2003). Generated items were
consistent with the theoretical domains of the constructs.
Nine items were adapted, with permission for use, from
existing instruments (Blau 1985, Spreitzer 1995, College of
Nurses of Ontario 2006).
The result was the PEFWQ�, a self-administered 82-item
instrument with three sections: demographic data, key
environmental attributes (five subscales) and key profession-
alism attributes (eight subscales) in the workplace. Theoret-
ical definitions were developed for the attributes. Each item
uses a 5-point Likert Scale (from 1 = strongly agree to
5 = strongly disagree) response format, with a not applicable
option. Following data re-coding, higher scores indicated
greater agreement with the item statements. Scores were
transformed to standardized z and t scores (mean = 50,
SDSD = 10) to ensure positive scores and subscale score compa-
rability (Streiner & Norman 2003, see Table 2). The scores
are used to stimulate discussion about environmental and
professionalism factors that affect nurses’ professionalism in
practice.
This instrument is not intended as a personal profession-
alism measure or a diagnostic benchmarking tool. It is
designed to identify areas of concern to nurses and provide a
starting point for discussion. In instruments with many
dimensions, it is not appropriate to combine all of the items
to form a total instrument score; rather, the dimensions serve
as the basis for subscale construction and scores (Loiselle
et al. 2004, see Table 2).
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Ethical considerations
Ethics review board approval was obtained prior to testing.
Following informed consent, respondents agreed to participate
in validity and reliability testing and one focus group. An
information/consent form, explaining the study’s purpose, risks
and benefits, participant responsibilities, withdrawal from the
study and anonymity accompanied the questionnaire for all
study phases. The voluntary nature of the study was emphasized
and confidentiality was assured. Participants had the opportu-
nity to contact the researchers by mail, telephone or email.
Results
Pretest and pilot test data were analysed using SPSSSPSS for Windows
Version 15.0� (SPSS Inc 2006). The data sets were examined
using descriptives, correlations, internal consistency and item
analysis. Pretest data were analysed with nonparametric
statistics (e.g. Spearman’s rank-order correlation) and pilot
test data were analysed with parametric statistics (e.g. Pear-
son’s product-moment correlation), including exploratory
factor analysis. Casewise deletion was applied in cases with
missing data; participants with any missing data were removed
from the analysis (Tabachnick & Fidell 2007, Cole 2008).
Face validity
Pretest and pilot test face validity comments led to instrument
reformatting, instruction clarification and the addition of
subscale headings. The instrument was thought to measure
what it was intended to measure.
Pretest
Content validity
Content validity testing resulted in item reduction, increased
item clarity and decreased redundancy. Problematic items were
deleted and replaced with items from the item pool, rewritten
and/or relocated to other subscales for better conceptual and
statistical fit. Item CVI, item analysis and reliability provided
support for item relocation. Following initial item reduction,
the number of items remained constant throughout validity
testing. The second review resulted in re-writing and re-testing
of five items. The third review resulted in deletion and
replacement of 13 items with tested items from the item pool
(Lynn 1986). Applied feedback included addition of an
example of response format use, a not applicable option, and
number and word anchors to the scale steps. The final evalu-
ation resulted in wording modification of three items.
Reliability
Pretest data exploration revealed non-normality; thus,
Spearman’s Rho stability coefficients were calculated. The
literature lacks agreed on prescriptions for correlations, rec-
ommending judging statistical significance, sample size and
magnitude (Viswanathan 2005). This study’s correlation
criteria are (a) very weak, 0Æ00–0Æ25; (b) weak, 0Æ26–0Æ49; (c)
moderate, 0Æ50–0Æ69; (d) strong, 0Æ70–0Æ89; and (e) very
Table 2 Pilot test: standardized t scores by subscale: means, standard deviations, ranges, and test and retest alpha coefficients and Pearson’s
correlations
Subscales t Scores mean� t Scores SDSD Actual ranges� Test Cronbach’s alpha Retest alpha Test–retest r*
Environmental subscales
1. Control of nursing practice 246Æ86 39Æ23 83–319 0Æ78 0Æ78 0Æ61
2. Quality of nursing worklife 293Æ76 37Æ30 68–381 0Æ75 0Æ73 0Æ70
3. Professional support 345Æ36 55Æ44 86–458 0Æ87 0Æ89 0Æ64
4. Shared governance 344Æ11 59Æ00 56–474 0Æ89 0Æ89 0Æ60
5. Environment culture and climate 247Æ03 39Æ00 84–312 0Æ79 0Æ73 0Æ50
Professionalism subscales
1. Autonomy 248Æ33 38Æ00 27–309 0Æ76 0Æ70 0Æ50
2. Knowledge 248Æ86 42Æ00 103–314 0Æ86 0Æ84 0Æ44
3. Competence 439Æ66 67Æ10 159–568 0Æ85 0Æ84 0Æ63
4. Professionhood 293Æ16 48Æ00 32–383 0Æ79 0Æ77 0Æ50
5. Accountability 348Æ04 55Æ00 81–414 0Æ86 0Æ82 0Æ51
6. Advocacy 296Æ01 53Æ30 49–365 0Æ88 0Æ88 0Æ50
7. Collaborative practice 297Æ72 52Æ30 34–378 0Æ88 0Æ84 0Æ60
8. Commitment 396Æ07 65Æ20 187–495 0Æ92 0Æ90 0Æ63
Total – – – 0Æ96 0Æ94 0Æ70
*P > 0Æ01 level (2-tailed).�Higher scores indicate more agreement with item statements.�t Scores = 10(z) + 50.
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strong, 0Æ90–1Æ00 (Munro 2005, p. 249). The pretest stability
coefficients were statistically significant (except the commit-
ment subscale), strong (rs = 0Æ84, P < 0Æ01, 2-tailed) and the
subscale coefficients range from very weak to very strong
(rs = 0Æ22–0Æ90, P < 0Æ01, 2-tailed). Seven subscale coeffi-
cients are <0Æ69, possibly because of the number of items
(Streiner & Norman 2003).
Although no consensus exists regarding a minimum alpha,
0Æ70 is acceptable (Netemeyer et al. 2003, Field 2005). The
instrument’s internal consistency was a = 0Æ96, ranging from
0Æ75 to 0Æ92 for the subscales (see Table 2). Item analysis
resulted in subscale structure modification. Retained items
were clinically relevant and contributed to internal consis-
tency strength.
Pilot test
Sample demographics
The pilot test sample (n = 848) consisted of mostly female
(n = 782, 94Æ9%) RN (n = 675, 80Æ6%), with diplomas
(n = 573, 68Æ9%), between the ages of 40 and 59 years
(n = 484, 60Æ5%), with an average age of 44Æ6 years
(SDSD = 10Æ65, median = 51). Participants reported being in
the nursing profession for more than 21 years (n = 368,
44Æ3%) but at their current positions for <10 years
(n = 569, 68Æ1%). About half were employed in full-time
positions (n = 474, 57Æ4%) and about one-quarter in part-
time positions (n = 239, 28Æ9%). LPN/RPN (n = 154,
18Æ2%) comprised a small percentage of the sample (see
Table 3).
Table 3 Pretest and pilot test: participant
characteristics*Characteristic
Pretest
(n = 46)
Pilot
(n = 848)
Pilot retest
(n = 111)
Age
Range (years) 27–67 21–72 23–71
Mean, median (SDSD) 44Æ9, 43Æ5 (9Æ3) 44Æ6, 44 (10Æ7) 44Æ6, 44Æ5 (11Æ4)
Gender
Male 2 (4Æ3) 42 (5Æ0) 1 (0Æ9)
Female 44 (93Æ5) 782 (92Æ2) 108 (97Æ3)
Missing 1 (2Æ2) 24 (2Æ8) 2 (1Æ8)
Nursing designation
Registered nurse 36 (78Æ3) 675 (79Æ6) 94 (84Æ7)
Licensed practical nurse/registered
practical nurse
7 (15Æ2) 154 (18Æ2) 16 (14Æ4)
Master’s degree in nursing 3 (6Æ5) – –
Registered nurse (extended class) – 8 (0Æ9) 1 (0Æ9)
Missing – 11 (1Æ3) 9 (8Æ1)
Years in nursing
<10 7 (15Æ0) 239 (28Æ7) 33 (30Æ0)
11–20 18 (38Æ3) 225 (27Æ0) 22 (20Æ0)
>21 22 (46Æ8) 368 (44Æ3) 55 (50Æ0)
Employer
Acute care 34 (73Æ9) 565 (66Æ6) 65 (58Æ6)
Community care 3 (6Æ6) 34 (3Æ9) 6 (5Æ4)
Long-term care 6 (13Æ0) 47 (5Æ5) 7 (6Æ3)
Mental health care 1 (2Æ2) 5 (0Æ6) 1 (0Æ9)
Nursing agency – 144 (17Æ0) 25 (22Æ5)
Other – 36 (4Æ3) 7 (6Æ3)
Missing 2 (4Æ4) 17 (2Æ1) –
Positions in nursing
Staff nurse 30 (65Æ2) 563 (68Æ0) 61 (56Æ5)
Visiting nurse – 167 (20Æ2) 29 (26Æ9)
Manager 3 (6Æ5) 29 (3Æ4) 4 (3Æ7)
Clinical educator 4 (8Æ7) 17 (2Æ0) –
Acute care nurse practitioner 1 (2Æ2) 7 (0Æ8) –
Other 7 (15Æ3) 27 (3Æ2) 7 (10Æ2)
Missing 1 (2Æ2) 20 (2Æ3) 3 (2Æ7)
*Values are presented as n (%).
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Reliability
Instrument test–retest reliability (n = 111) coefficients (i.e.
Pearson’s product-moment correlation) were statistically
significant and strong (r = 0Æ70, P < 0Æ01, 2-tailed), ranging
from weak to strong for the subscales (r = 0Æ44–0Æ70,
P < 0Æ01, 2-tailed), generally indicating scale stability (see
Table 2). A low stability coefficient (knowledge subscale;
r = 0Æ44) may have been caused by variation in participant
attention or motivation when retesting, which may have led
to variations in scores. Test–retest reliability estimates also
‘captures measurement error due to sampling time or occa-
sions’ (Salkind 2007, p. 994).
Internal consistency was estimated with Cronbach’s alpha,
average inter-item and corrected item-total correlations, and
wording redundancy (Netemeyer et al. 2003). The instru-
ment’s internal consistency reached the level for applied
research (a = 0Æ96; Nunnally & Bernstein 1994). The sub-
scales ranged from 0Æ75 to 0Æ92, indicating that 75–92% of
the scores could be attributed to reliable variance (see
Table 2).
Although consensus does not exist, corrected-item-total
correlations >0Æ30 are acceptable (Viswanathan 2005).
Measures of broad constructs such as professionalism may
have lower corrected item-total correlations, because ‘each
item is tapping into some aspect of a diverse domain’
(Viswanathan 2005, p. 172). The acceptable correlation for
each subscale in multidimensional scales varies; items with
low correlations are candidates for deletion (Netemeyer et al.
2003). Items with high corrected item-total correlations have
more variance relating to what the items have in common and
add more to the test’s reliability than items with low values.
Corrected item-total correlations were acceptable, ranging
from r = 0Æ30 to 0Æ60 for the instrument and 0Æ42–0Æ81 for
the subscales (Nunnally & Bernstein 1994). Items were
not eliminated because of lack of homogeneity with the
construct.
Cronbach’s alpha-if-item-deleted was 0Æ96 and ranged
from 0Æ70 to 0Æ91 for the subscales, indicating that all items
were contributing to the high reliability (Pett et al. 2003).
Cronbach’s alpha-if-item-deleted gives information about
item retention on a factor by indicating change to the alpha
coefficient if the item were deleted (Pett et al. 2003). Two
items were deleted because their removal increased Cron-
bach’s alpha substantially. The assessment of item fit (i.e.
trivial redundancy and conceptual fit) supported item dele-
tion. In trivial redundancy, two items are highly correlated
(i.e. >0Æ90), with minor wording or grammatical differences
(Viswanathan 2005). The conceptual fit is assessed by
evaluating the item with reference to the conceptual model
and item objectives (see Table 4). Pearson’s product–moment
correlations between each subscale and the total scale were
statistically significant and moderate to strong (r = 0Æ54–
0Æ77, P < 0Æ01, 2-tailed; see Figure 1). The sums of the
environmental subscales (0Æ83) and the professionalism
subscales (0Æ90) correlated strongly (P < 0Æ01, 2-tailed) with
the total scale (see Figure 1).
The literature lacks prescriptions for minimum inter-item
correlations. The mean inter-item correlation for a broad
construct may be as low as 0Æ15–0Æ25 (Netemeyer et al. 2003)
and may be a more useful internal consistency index than
coefficient alpha because of the attenuation paradox, espe-
cially in scales with many items (Loevinger 1954, Clark &
Watson 1995). Mean subscale inter-item correlations ranged
from 0Æ34 to 0Æ57, indicating that a single construct underlies
each subscale (Netemeyer et al. 2003, see Table 1).
Individual inter-item correlations should be moderate
(r = 0Æ15–0Æ50; Briggs & Cheek 1988, Netemeyer et al.
2003) and cluster narrowly around the mean inter-item
correlation to ensure dimensionality. A focus on subscale
unidimensionality and internal consistency ensures a more
homogeneous scale (Clark & Watson 1995). Subscale indi-
vidual inter-item correlations were statistically significant
(P < 0Æ01, 2-tailed), ranging from 0Æ22 to 0Æ82, and cluster-
ing around their respective mean inter-item correlations. This
indicates that the subscale items are correlated strongly
enough to be measuring the same concept, but not so strongly
that each item is measuring the same aspect of the concept
(see Table 1).
Construct validity
To reduce items and estimate the scale’s dimensionality, the
data were exploratory factor analysed so that ‘the remaining
items maximize the variance in the scale and maximize…the
scale’s reliability’ (Netemeyer et al. 2003, p. 121). Kaiser–
Meyer–Okin (0Æ93, P < 0Æ001) and individual measures of
sampling adequacy (>0Æ60) indicated that these data could
be factor analysed. Principal axis factoring (PAF) was chosen
for the factor solution because measurement errors are ex-
cluded, the solution had the best scientific utility, consistency,
and meaning (Tabachnick & Fidell 2007), and it made the
most intuitive and conceptual sense (Pett et al. 2003). PAF
with equamax rotation resulted in item factor loadings from
0Æ32 to 0Æ82 (see Table 4).
In the PAF solution, 15 factors were extracted, with
eigenvalues >1Æ0 (1Æ02–24Æ75), accounting for over half
(52Æ27%) of the cumulative variance (Kaiser’s criterion;
Pallant 2007). Adequacy of extraction and factor retention
criteria included the size of the eigenvalues (>1Æ0) and
residuals, scree plot and factor interpretability and usefulness
(Pett et al. 2003, Tabachnick & Fidell 2007). The scree plot
JAN: RESEARCH METHODOLOGY Professionalism and Environmental Factors in the Workplace Questionnaire�
� 2009 The Authors. Journal compilation � 2009 Blackwell Publishing Ltd 2223
Page 9
indicated a 13-factor solution. Because these methods tend to
overstate the number of factors to retain, a third technique,
parallel analysis, was completed to further inform this
decision (Pallant 2007). A software program (MONTEONTE CARLOARLO
PCA for Parallel Analysis; Pallant 2007) was run as per the
instructions, requiring the input of three data elements to
calculate random sets of data: the number of variables,
subjects and replications. Results from the parallel analysis
were systematically compared with the pilot test data
eigenvalues. For example, if the pilot test eigenvalue was
greater than the criterion value from the parallel analysis, the
factor was retained; if it was lower, the factor was rejected
(Pallant 2007). The results from the parallel analysis
supported the previous determination to retain 13 factors.
Rotation, following extraction, is used to improve the
interpretability and scientific utility of the factor solution
(Tabachnick & Fidell 2007). A simple structure with at least
two correlated variables loading on each factor indicates
adequacy of rotation (Tabachnick & Fidell 2007). The goal is
to ‘retain enough factors for an adequate fit, but not so many
that parsimony is lost’ (Tabachnick & Fidell 2007, p. 644).
Factor correlations <0Æ32 indicate <10% overlap in
variance, not enough to warrant an oblique solution (Pett
et al. 2003, Tabachnick & Fidell 2007). Orthogonal equa-
max rotation resulted in 12 meaningful and three useful but
small 3-item factors (Nunnally & Bernstein 1994).
An established criterion does not exist for size of factor
loading, but loadings of 0Æ40 in the extraction phase are
sufficiently strong (Pett et al. 2003). After factor rotation,
loadings of ‡0Æ32 indicate a meaningful correlation (Nun-
nally & Bernstein 1994, Tabachnick & Fidell 2007). Lower
factor loadings (0Æ32–0Æ40) for factor interpretation were
warranted because subscale homogeneity was suspected
(Tabachnick & Fidell 2007).
Generally, items with factor loadings from 0Æ40 to 0Æ90
(Netemeyer et al. 2003) were retained, although not all items
with acceptable loadings were kept. Items were eliminated
based on item analysis and lack of conceptual congruity with
the factor. Even though 3–4 items are sufficient to create a
factor (Comrey 1988, Netemeyer et al. 2003), three 3-item
factors were consolidated to form the competence factor
(a = 0Æ85). This was based on conceptual agreement, item
and parallel analysis and because often the ‘last few factors
represent the most interesting and unexpected findings’
Table 4 Rotated factor loadings for the 82-item Professionalism and Environmental Factors in the Workplace Questionnaire�: principal axis
factoring with equamax rotation*
Factor 1
Commitment
Factor 2
Collaborative
practice
Factor 3
Advocacy
Factor 4
Accountability
Factor 5
Knowledge
Factor 6
Competence�
Factor 7
Professional
support
(99) 0Æ81 (93) 0Æ82 (84) 0Æ77 (74) 0Æ73 (55) 0Æ68 (68) 0Æ78 (22) 0Æ64
(101) �0Æ75 (92) 0Æ80 (86) 0Æ73 (81) 0Æ67 (53) 0Æ62 (66) 0Æ66 (23) 0Æ59
(101) �0Æ75 (91) 0Æ79 (83) 0Æ70 (75) 0Æ66 (57) 0Æ62 (72) 0Æ61 (21) 0Æ59
(98) 0Æ74 (90) 0Æ69 (85) 0Æ51 (73) 0Æ64 (56) 0Æ58 (64) 0Æ67 (19) 0Æ50
(103) �0Æ73 (95) 0Æ64 (87) 0Æ49 (88) 0Æ52 (52) 0Æ50 (63) 0Æ51 (27) 0Æ50
(100) 0Æ70 (94) 0Æ45 (82) 0Æ40 (89) 0Æ42 (65) 0Æ45 (24) 0Æ41
(104) 0Æ61 (77) 0Æ39 (60) 0Æ72 (25) 0Æ41
(105) 0Æ57 (58) 0Æ68
(62) 0Æ37
Factor
8 Shared
governance
Factor 9
Control of
nursing practice
Factor 10
Autonomy
Factor 11
Professionhood
Factor 12
Environment
culture and climate
Factor 13
Quality of
nursing worklife
(34) 0Æ56 (3) 0Æ71 (47) 0Æ58 (71) 0Æ60 (36) 0Æ54 (10) �0Æ73�
(33) 0Æ48 (30) 0Æ57 (45) 0Æ57 (78) 0Æ56 (37) 0Æ49 (13) �0Æ67
(17) 0Æ45 (2) 0Æ55 (49) 0Æ55 (79) 0Æ50 (35) 0Æ48 (1) 0Æ33
(32) 0Æ62 (20) 0Æ49 (46) 0Æ54 (67) 0Æ37 (28) 0Æ46 (16) 0Æ38
(29) 0Æ53 (7) �0Æ39 (48) 0Æ42 (51) 0Æ32 (40) 0Æ37 (11) 0Æ48
(18) 0Æ52 (54) 0Æ32 (4) 0Æ48�
(31) 0Æ38 (12) 0Æ37
(38) 0Æ46
*(item number) factor loading.�Factor comprised of three factors.�Item deleted because of trivial redundancy and Cronbach’s alpha-if-item-deleted.
A. Baumann and C. Kolotylo
2224 � 2009 The Authors. Journal compilation � 2009 Blackwell Publishing Ltd
Page 10
(Tabachnick & Fidell 2007, p. 646) and ‘should be retained’
(Netemeyer et al. 2003, p. 127). Item loadings ranged from
acceptable (n = 12; 0Æ30–0Æ39), fair (n = 16; 0Æ40–0Æ49), good
(n = 22; 0Æ50–0Æ59), very good (n = 17; 0Æ60–0Æ69) to excel-
lent (n = 14; 0Æ70–0Æ79; Nunnally & Bernstein 1994, Pett
et al. 2003). Three items loaded at >0Æ80 (see Table 4).
Factors correlated with the total scale (0Æ54–0Æ77; see
Figure 1) and with each other (0Æ10–0Æ72), indicating consis-
tency within the scale (see Table 5).
Five items were rescaled and reverse scored in the final
instrument. Item analysis, trivial redundancy and appraisal of
conceptual fit resulted in the deletion of two items, leaving an
82-item instrument. Redundancy is an integral aspect of scale
internal consistency; however, if item wording and sentence
structure are too similar between two items, one of the items
must be deleted (DeVellis 2003). When items load strongly
(i.e. >0Æ40) on multiple factors, the items are placed in the
factor with the highest loading that it is ‘most closely related
to conceptually’ (Pett et al. 2003, p. 173). No specific criteria
were used to appraise conceptual fit. However, calculating
Cronbach’s alpha for each factor to determine the factor’s
internal consistency with and without the multiple-loading
items helps determine where best to place an item. It is also
useful to assess the factors’ inter-item reliability with and
without the item and the item’s role in adding to the
interpretability of the factor (Pett et al. 2003). ‘The goal is to
group items together so that the factor on which they are
placed represents a consistent content area’ (Pett et al. 2003,
p. 196).
Scale length was considered; however, a construct with mul-
tiple dimensions typically requires more items to ‘adequately
tap the domain/dimensions of the construct’ (Netemeyer et al.
2003, pp. 145–146). Squared multiple correlations (SMC) of
factor scores, predicted from scores on observed variables,
are an estimate of the factor solution’s internal consistency
(Tabachnick & Fidell 2007). ‘In a good solution…[SMCs]
range between 0 and 1; the larger the…[SMCs], the more
stable the factors’ (Tabachnick & Fidell 2007, p. 649). SMC
for the first 12 factors ranged from 0Æ71 to 0Æ91, suggesting
consistency among the items in the factors (Pett et al. 2003).
Small residuals (<1% >0Æ05) signified that all factors were
extracted from the data.
Items were factored into factors that were consistent with
the original conceptualization; therefore, factor names were
adopted from the conceptual framework attributes. Data
analysis supported the scale’s multidimensionality and the
subscales’ unidimensionality. Preliminary theory develop-
ment was assisted by the exploratory factor analysis
(Tabachnick & Fidell 2007).
Discussion
Study limitations
When interpreting results, the study’s limitations should be
considered. Convenience sampling affects the generalizability
of the results (Hulley et al. 2001, Loiselle et al. 2004). In
addition, measurement error from various sources, such as
response set bias (Pett et al. 2003) and agreement bias
(Viswanathan 2005), must be considered. Temporary per-
sonal factors of the participants (Loiselle et al. 2004), the
process of measurement inducing changes in the concept, or
Table 5 Factor correlations for the Professionalism and Environmental Factors in the Workplace Questionnaire�*
Factors 1 2 3 4 5 6 7 8 9 10 11 12 13
Environmental factors
1. Control of nursing practice –
2. Quality of nursing worklife 0Æ51 –
3. Professional support 0Æ57 0Æ62 –
4. Shared governance 0Æ56 0Æ72 0Æ68 –
5. Environment culture and climate 0Æ63 0Æ57 0Æ66 0Æ64 –
Professionalism factors
1. Autonomy 0Æ42 0Æ23 0Æ31 0Æ30 0Æ48 –
2. Knowledge 0Æ30 0Æ20 0Æ32 0Æ25 0Æ43 0Æ57 –
3. Competence 0Æ25 0Æ20 0Æ30 0Æ24 0Æ36 0Æ54 0Æ59 –
4. Professionhood 0Æ27 0Æ26 0Æ32 0Æ32 0Æ37 0Æ45 0Æ64 0Æ63 –
5. Accountability 0Æ20 0Æ10 0Æ20 0Æ12 0Æ35 0Æ52 0Æ55 0Æ53 0Æ44 –
6. Advocacy 0Æ20 0Æ10 0Æ20 0Æ20 0Æ32 0Æ51 0Æ52 0Æ60 0Æ52 0Æ69 –
7. Collaborative practice 0Æ24 0Æ30 0Æ26 0Æ35 0Æ36 0Æ38 0Æ30 0Æ34 0Æ28 0Æ34 0Æ38 –
8. Commitment 0Æ36 0Æ39 0Æ32 0Æ41 0Æ38 0Æ31 0Æ22 0Æ30 0Æ32 0Æ20 0Æ20 0Æ21 –
Total 0Æ65 0Æ66 0Æ71 0Æ74 0Æ77 0Æ65 0Æ62 0Æ65 0Æ66 0Æ54 0Æ57 0Æ54 0Æ61
*All correlations statistically significant at P < 0Æ01 (2-tailed).
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� 2009 The Authors. Journal compilation � 2009 Blackwell Publishing Ltd 2225
Page 11
changes in the underlying theoretical concept itself (Carmines
& Zeller 1979), as evidenced by low internal consistency, can
occur. Defining sample selection criteria controlled for
selection bias, although the voluntary nature of participation
can threaten the study’s internal validity (LoBiondo-Wood
et al. 2005). Respondent burden was not identified as an issue
by participants.
The PEFWQ�
The empirical study of professionalism, still in its early stages,
lacks a tested theoretical model; thus, an exploratory survey
was used to construct a ‘picture of a phenomenon’ (LoBi-
ondo-Wood et al. 2005, p. 266). The hypothesis that
attributes from the literature, which became the subscales,
would explain the construct was supported. Exploratory
factor analysis, conducted for instrument and theory devel-
opment (LoBiondo-Wood et al. 2005), grouped individual
items into meaningful subscales reflecting the attributes of the
literature review.
The preliminary results of psychometric testing support
the validity and reliability of the PEFWQ�. The 13-factor
solution resulted in stable factors while retaining parsi-
mony, fit the sample data adequately, and mirrored the
instrument’s conceptual basis. Construct validity is an
ongoing process. The application and testing of the instru-
ment with different populations and settings (Netemeyer
et al. 2003) using confirmatory factor analysis, is planned
for the future.
The PEFWQ� was designed to determine nurses’ key
environmental and professionalism influences affecting their
professionalism in practice. It is meant to help practitioners
reflect on their own practice situation and will be useful to
link the practice environment with professionalism in
practice for managers and educators. Using the instrument
as a guide, discussion of issues affecting work environments
and professionalism will lead to dialogue, planning and
implementation of methods to support professionalism in
practice and healthy work environments. The use of mea-
surement is a unique approach to set the stage for discussions
about professionalism in the work environment. The ques-
tionnaire is also of interest to organizations that have
regulatory and/or professionalism mandates for their guiding
principles.
Conclusion
Exploratory factor analysis supported the conceptual frame-
work upon which this complex multidimensional scale was
based. The conceptual framework proved to be a useful guide
for item generation and subscale development. The PEFWQ�
stimulates awareness and discussion of professionalism and
its relationship to the practice environment. It assists the
individual practitioner to reflect on their practice situation.
Better understanding of how environmental and profession-
alism factors affect practice will help nurses maintain
professionalism in tumultuous healthcare environments.
The results of the questionnaire summarize nurses’ ratings
of professionalism and environmental attributes that play a
role in their daily work lives and facilitate mutual problem-
solving. The instrument offers a mechanism for individual
reflection, collective dialogue and action planning that
What is already known about this topic
• The literature consists of mainly descriptive research,
opinion and theoretical papers regarding aspects of
professionalism.
• No consensus exists in the literature on the meaning of
professionalism.
• Existing instruments encompass aspects of profession-
alism and the environment but do not measure aspects
of individual professionalism attributes, thus establish-
ing the need for this study.
What this paper adds
• The questionnaire facilitates reflection on practice, col-
lective dialogue and action planning that contributes to
quality improvement initiatives to enhance profession-
alism in practice and client care.
• Completion of the questionnaire provides a starting
point for discussion, planning and implementation of
methods to support healthy work environments.
• Better understanding of how environmental and pro-
fessionalism factors affect practice will help nurses
maintain professionalism in tumultuous healthcare
environments.
Implications for practice and/or policy
• The questionnaire assists the individual practitioner to
reflect on their own practice situation.
• The questionnaire will be useful to link the practice
environment with professionalism in practice for
administrators and educators.
• Organizations with regulatory and/or professional
practice mandates will find the questionnaire useful for
guiding principles.
A. Baumann and C. Kolotylo
2226 � 2009 The Authors. Journal compilation � 2009 Blackwell Publishing Ltd
Page 12
contributes to quality improvement initiatives aimed at
enhancing client care and the practice environment.
Acknowledgements
The authors would like to thank the College of Nurses of
Ontario, specifically Heather Campbell, Director of Practice
and Policy. The authors would also like to thank Janet
Anderson, Manager of Practice; Shandelle Johnson, Practice
Consultant; and Carolina Law, Data Administrator for their
ongoing input and support.
Funding
This research received no specific grant from any funding
agency in the public, commercial, or not-for-profit sectors.
Conflict of interest
No conflict of interest has been declared by the authors.
Author contributions
AB was responsible for the study conception and design. CK
performed the data collection and provided statistical exper-
tise. AB and CK performed the data analysis and responsible
for the drafting of the manuscript. AB made critical revisions
to the paper for important intellectual content; provided
administrative, technical or material support; and supervised
the study.
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