The power of speech recognition in physician documentation

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The Power of Dragon Medical 360 | Network Edition in Physician Documentation

Reid F. Conant, MD, FACEPSenior Physician Advocate, Office of the CMIO

[email protected]

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• Nuance Sr. Physician Advocate, Office of CMIOMIO

• Board Certified Emergency Physician

• CMIO, Tri-City Emergency Med. Group

• Dragon Medical 360 Advisory Board Member

• Stanford EM Residency, Jefferson Med.

Professional Background:Reid F. Conant, MD, FACEP

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Client Map

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•Physician Documentation Basics•Dragon Medical 360 | Network Edition

• Demo• Lessons Learned

•Implementation Methodology•Questions and Discussion

Agenda

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– PNED Benefits:– Decreased transcription cost– Discrete data capture– Optimized coding– Real-time charting

– PNED Challenges:– MDM and narrative tougher

to capture than with dictationText View

Structured Documentation: Pros & Cons

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– Macros– Pre-completed Notes (PCN)– Auto-text– Smart Templates– Auto-population

High-value EMR Tools: Optimal Utilization with

Dragon Medical 360 | Network Edition

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Dragon Medical 360 | Network Edition and Electronic Physician Documentation

DEMONSTRATION

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A successful implementation requires a methodical approach, carefully planning each part of the deployment and coordinating with a cross-functional set of resources

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Our Methodology

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Training

– You have one chance to make a first impression.

– Follow-up sessions prevent frustrated users and reinforce use.

– Commitment to onsite knowledge is essential.

“I would never go back to life using an EHR pre-Dragon Medical.” – Dr Bruce Berger, Abington Medical Specialists, Abington, PA

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Driving Adoption

– There is an ongoing need for:– Provider Efficiency Training– Calibration and optimization within your EHR– Chart reviews

– Dragon Customer Advocate will engage, monitor, and track adoption

Once the Professional Services are complete, the Dragon Medical 360 | Network

Edition project continues.

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Technical Services

Single Sign-On Integration to

Launch and Close Dragon Medical

Publishing Dragon Medical with Citrix

Virtual Desktop Integration

Load balanced Nuance

Management Servers

Home users with WebDAV

Certain architectures require additional installation considerations.

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• Macros strategy and content• Clinical Documentation transition considerations• Application optimization and fine-tuning• How to achieve benefits of structured

documentation while maintaining efficiency

Your EMR

• Identify key departments• High-value commands; distribution• Specialty-specific customization• Leverage lessons learned • Don’t reinvent the wheel

Dragon Medical 360 | Network

Edition

Workflow Enhancement

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Thank you