O/o the PGDA Bangalore EDP CENTRE, LOWERAGRAM ROAD BANGALORE - 560 OO7. PHONE No:(080) 25545101, B-mail - [email protected]To DATE: 20/07/2015 SUB: Invitation of bids for AMC in respect of Computer Hardware. Dear Sir/Madam, L. BidsinsealedcoverareinvitedinTwoBidSystem forAnnual MaintenanceofComputerHardware in Part-ll (Scheduleofrequirements (SOR)ofthisRFP.PleasesuperscribetheabovementionedTitle and RFP number on the sealed cover to avoid the Bid being declared invalid. 2. The address and contact numbers for sending Bids or seeking clarification regarding this RFP are given below. a) Bids/queries to be addressed to b) Postal address for sending the bids. - EDP MANAGER - Office of the PCDA, No. 107, Lower Agram Road Agram Post, Bangalore - 560 007. c) Name & designation of the contact person d) Telephone numbers of the contact person e) e-mail id f) Fax No. Sh. K B BHATTACHARJEE, IDAS, ACDA 080 - 25545101 cda-blor @nic.in 080-25543810 3. The RFP is divided into three parts. Part - lcontains general information and instructions for the bidders about the RFP such as the time, place of submission and opening of tenders, etc Part - ll contains essential details of the items required such as the Schedule of requirements (soR). Part - lll contains standard conditions of RFP, which will form part of the contract with the successful bidder. 4. The RFP is being issued with no financial commitment and the buyer reserves the right to change or vary and part thereof at any stage. Buyer also reserves the right to withdraw the RFP should it become necessary at any stage. fuA,*W-ur;- lK B BHATTACHARJEIEI Asst. Controller( EDP/Admin) Enclosures : as above. la) b) c)
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the PGDA Bangalore · in the form of Demand Draft drawn in favour of PGDA' Bangalore payable at Bangalore from any of the pub'c sector Banks. The EMD is to remain va'd for a period
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O/o the PGDA BangaloreEDP CENTRE, LOWERAGRAM ROAD BANGALORE - 560 OO7.
SUB: Invitation of bids for AMC in respect of Computer Hardware.
Dear Sir/Madam,
L. BidsinsealedcoverareinvitedinTwoBidSystem forAnnual MaintenanceofComputerHardware in
Part-ll (Scheduleofrequirements (SOR)ofthisRFP.PleasesuperscribetheabovementionedTitleand RFP number on the sealed cover to avoid the Bid being declared invalid.
2. The address and contact numbers for sending Bids or seeking clarification regarding this RFP
are given below.
a) Bids/queries to be addressed to
b) Postal address for sending the bids.
- EDP MANAGER
- Office of the PCDA,
No. 107, Lower Agram Road
Agram Post,
Bangalore - 560 007.
c) Name & designation of the contact person
d) Telephone numbers of the contact person
e) e-mail id
f) Fax No.
Sh. K B BHATTACHARJEE, IDAS, ACDA
080 - 25545101
cda-blor @nic.in
080-25543810
3. The RFP is divided into three parts.
Part - lcontains general information and instructions for the bidders about the RFP such as the
time, place of submission and opening of tenders, etc
Part - ll contains essential details of the items required such as the Schedule of requirements(soR).Part - lll contains standard conditions of RFP, which will form part of the contract with the
successful bidder.
4. The RFP is being issued with no financial commitment and the buyer reserves the right to
change or vary and part thereof at any stage. Buyer also reserves the right to withdraw the RFP
should it become necessary at any stage.
fuA,*W-ur;-lK B BHATTACHARJEIEI
Asst. Controller( EDP/Admin)
Enclosures : as above.
la)
b)
c)
3.
PART - I
Last date and time for depositing the bids : 05.00 P.M on 1,1,/08/201.5
The sealed bids should be deposited/reach bythe due date and time. The responsibilityto ensurethis lies with the bidder.
2. Time and date of opening of bids : 11.30 A.M on 12/08/201.s
(if due date to any exigency for opening of the bids is declared a closed holiday, the bids will beopened on the next working day at the same time or any other time, as intimaied by the buyer.
Location ofthe Tender Box :
Place of opening of the bids:
EDP Centre, O/o pCDA
Lower Agram Road
Agram Post, Bangalore - 560 OO7
Conference Hallof Main OfficeEDP Centre, O/o pCDA
Lower Agram RoadAgram Post, Bangalore - 560 OO7
clarification regarding contents of the bids: The bids has to submitted in Two Bid system(Technical Bid & commercial Bid. During evaluation and comparison of bids, the buyer may, at itsdiscretion, ask the bidder for clarification of his bid. The request for clarification wiil be given inwriting and no change in prices or substance of the bid will be sought, offered or permitted. Nopost bid clarification on the initiative of the bidder will be entertained.
Validity of the bids: The bids should remain valid for minimum 45 days from the last date ofsubmission.
5.
6.
*:
PART - IIAnnexure A
Scope of Services under AMC at Bangalore, Belgaum. Karwar. Goa & Bidar
This is to certify that we agree to provide the above scope of Service.
Authorised Signatory
Date : ISIGNATURE WITH SEAL]
AssetManagement
a Maintenance of list and records related with the computinginfrastructure
(es/No
HardwareManagement
System installationHardware break fixUpkeep and cleaningPreventive and corrective maintenancePower conditioning auditEquipment warranties and ManagementBackups
(es,\Io
NetworkManagement
. Maintenance of equipment (PCs, Servers, Notebooks, Printers,Lan Switches, etc) both active and passive components.
. Network design and layout
. Network traffic and performance testins
(es,No
SoftwareManagement
License ManagementInstallation of:-Operating systemSystem softwareApplication softwareDevice driversVirus protection and controlPerformance tuningInstallation of upto-date software patches and upgrades
(es/No
UserManagement
Help deskTraining
a
a
les/No
SecurityManagement
Server and desktop securityCreation of users and users profilesDefining security policies and profiles
a
a
a
Ies/No
VendorManagement
Co-ordination with other venders related withWarranties and maintenance
a
a
(es/No
PreventiveMaintenance
. The Contractor will maintain the equipments (PCs, Servers,Notebooks, Printers, LAN Switches, etc) in good working orderby providing a Resident Engineer and perform PreventiveMaintenance once in three months
les/No
PART - II
CHECKLIST FOR TECHNICAL BID
Annexure B
Authorised SignatorY
Please indicate whether the following information are attached
fecfrnicat Profile of the ComPanY
ffiertaken by you of a similar
magnitude
ffiu are undertaking similar
large magnitude maintenance work indicating name of
the contact person and contact phone number enclosed
with the quotation.
ffiPublic sector undertaking
customers where you are undertaking maintenance
work indicating name of the contact person and contact
ohone'number enclosed with the quotation'
@ike FEDoRA, sco uNlx'
JAVA, LINUX, MS WINDOWS etc.
Expelf'tse in supporting Networking environment on
different platforms JAVA, UNIX, LINUX, WINDOWS etc'
ffience of Resident Engineer
proposed to be Placed at the site'
Date:
PART. II
Annexure C
DETAILS OF COMMERCTAL BID
Date: Authorised Signatory
sl.
No.
Description
f KST No.
CST No.
TIN No.
VAT No.
az ITEM WISE RATES AS PER ANNEXURE A
QUOTED IS ENCLOSED (YES/NO)
3 WHETHER WILLING FOR AMC IN ALL THE
STATIONS MENTIONED, IF NOT PLEASE
SPECIFY (YES/NO)
*-, ,/#,) "
I.
PART - III
The AMC would be for a period of one year from the date of conclusion of the contract'
The Vendor should be agreeable to the scope of services mentioned in Part - ll of the
Tender EnquirY'
payment will be made through EFT on Quarterly basis on receipt of Satisfactory