The Path to Business Transformation Though Business Process Management Suites (BPMS) The Path to Business Transformation Though Business Process Management Suites (BPMS) Dr. Setrag Khoshafian Vice President of Product Marketing and BPM Technology Pegasystems Inc.
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The Path to Business Transformation Though Business Process Management Suites (BPMS)The Path to Business Transformation Though Business Process Management Suites (BPMS)
Dr. Setrag KhoshafianVice President of Product Marketing and BPM TechnologyPegasystems Inc.
2 Pegasystems 2010
Survey Question
Which best describes your current thoughts/feelings?
A) I am eager to learn. Teach me Jedi Master!
B) I am concerned you are going to try and sell
me Pega Software
C) I can’t wait for Casino Night
D) My boss forced me to come here
3 Pegasystems 2010
BPM Suites: What Are They?
BPM Suites: Who Benefits & Why
Modernization & Transformation
The Problem: Execution Gaps
4 Pegasystems 2010
The Problem: Execution Gaps
5 Pegasystems 2010
Today’s Rules: Be Agile or Lose
DRIVERS • Increased Pressures • Demands for Transparency• Legislation
EFFECTSEFFECTS
Increased CostsIncreased Costs Poor ServicePoor Service Operational InefficienciesOperational Inefficiencies
Costs
Business Rule ChangesBusiness Rule Changes
FREQUENCYMA
GN
ITU
DE
6 Pegasystems 2010
Management Goals
Systems
Office Service Operations Product Administration
Business Change Drives Execution GapsBusiness Change Drives Execution Gaps
The Challenge…
Office Service Operations Product Administration
…Execution Gaps!
7 Pegasystems 2010
BPM Suites: What Are They?
8 Pegasystems 2010
Eliminate execution
gaps: efficiently build
enterprise solutions
Automate work &
manage cases
Monitor, improve &
optimize business
performance
Change, reuse & Specialize
BPM Suites capture, automate, and optimize policies & procedures.
9 Pegasystems 2010
Survey Question
Which of the three is most important to your organization?
A) Efficiently Build to Close Execution Gaps• Quick time-to-value
• Reduce IT costs
• Reduce time to build
• Reduce time to maintain
B) Automating Work• Reduce operation costs
• Reduce manual errors
• Reduce work duplication
• Reduce resource costs
C) Monitoring & Optimizing Business• Reduce manual reporting