UNIVERSITY OF HUDDERSFIELD School of Art, Design and Architecture Department of Art THD1055 The Open Web: A view on its current stage and why its evolution is important. A Dissertation submitted in partial fulfilment of the requirements for BA (Hons) Multimedia Design By Javier Guerrero t0562241 The candidate confirms that the work submitted is their own and that appropriate credit has been given where reference has been made to the work of others. 3 December 2008
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UNIVERSITY OF HUDDERSFIELD
School of Art, Design and Architecture Department of Art
THD1055
The Open Web: A view on its current stage and why its evolution is important.
A Dissertation submitted in partial fulfilment of the requirements for BA (Hons) Multimedia Design By Javier Guerrero t0562241
The candidate confirms that the work submitted is their own and that appropriate credit has been given where reference has been made to the
work of others.
3 December 2008
2
Abstract
View on the current World Wide Web and how it will evolve into an Open Web
in the near future. Such studies found how the World Wide Web initial idea
was one of openness and people connecting freely. Since the bursting of the
Dot-com bubble in 2001 Internet users have increased in an incredible rate.
These users are responsible for the rebirth and current success of Social
Websites, more commonly referred as Web 2.0 sites. Currently Web 2.0
active users contribute and share content to infinite amounts of sites but not
get anything in return. More recently movements like the Dataportability
Project and “The New Open Stack” are trying to give more control over data to
the users. Projects like these try to emphasis to companies how they have
forgotten how important users are for their business models. The
characteristics of these movements and findings on an Open Web are
discussed.
3
Acknowledgments
I want to thank everybody who has engaged in incredible discussions over the
ideas described in this paper, which includes tutors at the University of
Huddersfield, friends from El Salvador, readers of my blog and everyone else
I discussed my topic with. I also want to thank David Recordon for his useful
input down at the Future of Web Apps 2008. I specially want to thank Matt
Biddulph for his valuable and extensive interview.
4
Table of Contents:
Illustrations 5
Introduction 6
Chapter one: Early days and building blocks of the Social Web 8
Chapter two: Opening up the Web 14
Chapter three: My “real” Cyberself 22
Conclusion 29
Reference 31
Bibliography 33
Appendix 34
5
Illustrations
Figure 1: Tag Cloud
Flickr tag Cloud (2008) [online image available at:
<http://www.flickr.com/photos/tags/ > [Accessed 2nd December 2008]
Figure 2: Web 2.0 World
Web 2.0 Directory, (2008) [online screen grab] Available at:
http://www.go2web20.net/ [Accessed 2nd December 2008]
Figure 3: Online Social Platforms
Guerrero,J. (2008) Personal Description on social platforms.
Figure 4: Current_ sign up
Current.com Sign up (2008) [online screen grab] Available at:
Wikipedia (2008) [online screen grab] available at: <
http://en.wikipedia.org/wiki/Wikipedia > [accessed 2nd December 2008]
Figure 6: Digg
Digg.com (2008) [online screen grab] available at: <http://www.digg.com >
[accessed 2nd December 2008
6
Introduction
For the last four to five years I have spent the majority of my days online.
Always interested on new web technologies and the general future of the
medium. This year I had the opportunity to attend “The Future of Web Apps
London 2008”. Like the name states, it was an exposition on the real future of
the World Wide Web. The topic that grabbed my attention the most was one
that I had been researching a few months before. “The Open Web” is a red
hot topic between developers, and with good reason. I believe The Open Web
is an important movement that will change the Web as we know it, therefore
this paper is a view in the current Open Web progress and why they are
important for the general future of the web.
Since the bursting of the Dot-com bubble in 2001 the World Wide Web has
gone trough a wide variety of changes and technologies. In the last 20 years
Websites have come and gone. Some had incredible successes like Yahoo!
and Amazon that are still going strong. Others like Go.com, etoys.com and
webvan.com are long gone and forgotten. Today, the living successes are
social or Web 2.0 sites like Digg.com, Youtube, Facebook, Flickr and
thousands of others. Most, if not all, of these successes are powered by
ordinary people like you and me. Completely basing their service on user
generated content. From uploading pictures and videos, to commenting and
reviewing products online, Social websites just provide the medium and the
channel for users to distribute their data. Somewhere along the way,
companies have lost the focus that users are the most important aspect of
their business models. Currently the users are unprotected and do not have
control over everything they share online. Users have to agree to absolutely
rubbish terms and conditions to use services that would never exist if it was
not for them. Visionary developers and companies, who have finally realize
that users need to be protected, have started reviewing the early works of Sir
Tim Bernes-Lee and his term of Web of Data. They have started working in
collaborative projects like the Dataportability Project and Google’s OpenSocial
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with a common goal of creating an Open Web were users have control over
their information and companies provide a better service for everyone. Their
aim, is to build a World Wide Web just like Sir Tim Bernes-Lee once dreamt,
that somehow it has been forgotten by venture capitalist.
8
Chapter one: Early days and building blocks of the
Social Web.
Many thought that the web was dead after the Dot-com burst in 2001.
Companies that were valued in millions of dollars in a matter of weeks worth
less than few hundred dollars. However that bursting was just a necessary
step on the evolution of a technology. Now, the Web is more active than ever
with millions of active users.
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For the last few of years the term Web 2.0 has been used in a lot of websites,
talks, television, radio shows, geek talks, and just about anywhere. The term
“Web 2.0” and Social Media has been used as a sort of “new” tendency of the
World Wide Web. However this term has been misleading since users have
used social media since the origins of the web; using chat rooms, and any
type of peer to peer communication. Tim O’Reilly stated on “What is Web 2.0”
that;
“The bursting of the dot-com bubble in the fall of 2001 marked a turning point for the web. Many people concluded that the web was overhyped, when in fact bubbles and consequent shakeouts appear to be a common feature of all technological revolutions. Shake outs typically mark the point at which an ascendant technology is ready to take its place at centre stage.” (O’Reilly, T. 2005)
Web 2.0 doesn’t have a true definition but it does have a set of principles and
practices. According to the explanation of Tim O’Reilly, web 2.0 offers
services, not packaged software, with cost-effective scalability. What this
means is that websites will contribute something to the online experience
rather than just being a commercial sites. Another key factor is the control
over unique, hard-to-recreate data sources that get richer as more people use
them. The web will not be moderated by a single person, the masses will
collectively control online information. Users will be trusted as co-developers
of content on sites. The web will harness collective intelligence. O’Reilly also
mentions that web 2.0 will leverage the long tail trough customer self-service.
Companies will have to see software above the level of a single device Just
like Google has kept developing for the global user base. Lastly, O’Reilly
mentions the lightweight user interfaces, developing models, and business
models that web 2.0 adopt that is completely different to the traditional
models. A richer user experience will be the outcome of all these features.
The new ideology behind the world wide web has resulted on the formation of
Cloud Computing which is, accessing technology services from the internet
rather than a personal computer or local server. It allows users to tap into the
power of large networked servers and to access data and applications from
anywhere. Email clients like Gmail are the perfect example of the cloud
computing working.
10
The clouds content is organized by “Taxonomy” which provides a rigid
framework of organization (O’Reilly,Toc 2008) and “Folksonomy” which is an
informal organizational mechanism that categorizes content into user-created
“Tags” (O’Reilly,Toc (B) 2008). Organization It can be seen in the next page in
figure 1.
Figure1 Tag Cloud
Folksonomies are not managed or edited by a centralized team. They are
created via user collaboration. The Folksonomy of the web is primary
generated by the Millennials (Generation-Y) which is all of those people who
were born between 1982–2001. The Generation-Y are mostly responsible for
the mass involment that social platforms inspire. According to USATODAY
“Millennials have grown up with technology and use it constantly, not just for
work, like many of their elders, but to maintain relationships. This is the group
whose multitasking lifestyles rely on iPods, instant messaging, cell phones
and social networking sites such as MySpace and Facebook.” (Jayson, S.
2006) Millenials and elders represent an estimate of 475 million online active
users (Universal McCann 2008).
11
Everyday, whenever those 475 million active users wake up, they start a
routine that most can identify with. Logging in to their email account, answer
and write emails. Then, logging in to their social networks (Facebook,
MySpace, etc.) updating their status and profile, and possibly write on a few
friend’s walls. Log-out and log in to their favourite news site (Reddit, Digg,
Stumbleupon, etc.) read a couple of popular news and comment on them.
Finally, maybe micro-blog something in twitter about their upcoming day and
upload last night’s pictures to Flickr. All of that before their working day
begins, not even taking into consideration the infinite times they will log back
in to any of these sites during the day.
Figure 2 Web 2.0 World
Some of the thousands of Web 2.0 sites that exist today can be seen above in
figure 2. An investigation by Universal McCann, that it is committed to
measure consumer usage, attitudes and interests in adoption social media
platforms on active internet users, concluded that Social Media is a global
phenomenon happening in all markets regardless of wider economic, social
and cultural development. If you are online you are using social media.
McCann Universal also highlighted that 57% of active internet users have
joined a social network, 55% have uploaded photos and 73% have read a
blog. Most active users use ten key social media platforms. (Universal Mccan
2008)
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Key Social Platforms Importance Example
Photosharing Has made everyone into amateur photographers Flickr, Picassa
Blogging Has given a voice to everyone Blogger, Wordpress
Micro-Blogging Allows people to report in short and precise matter Twitter, Facebook Status
RSS Allows users to get updates live Blogs, Twitter, 2.0 service
Widgets Allows users to take services from one place to another Blog Plugins
Social Networks Allows users to connect with other users and share data Facebook, Myspace
Chat Rooms Allow users to communicate, pre-web.20 yahoo chats
Message Boards Allow user to communicate on specific subjects Forums
Podcasts Anyone can have their own tv, radio show Diggnation
Video Sharing Allows user to share moments in videos, and comment on them. Youtube
Figure 3 Social Platforms
Users use social media platforms to get around the web and share. On most
of the platforms they build a “Social Graph”, a term used by Facebook that
Brad Fitzpatrick described as “the global mapping of everybody and how
they're related” (Fitzpatrick,B., Recordon,D. 2007) When users join a new
social web site they have to sign up, fill in all of their information, create their
profiles, and then make new connections in the new web site. Most social web
sites require that users have an extensive social graph so that they can get a
full service experience. Can you imagine Facebook without having your
friends in your social graph? Facebook would be a very boring place to visit.
Same as Twitter, what if you could not follow anyone on twitter? Twitter would
become some sort of 140 character diary entries that quickly becomes dull. In
several conversations I have had in the last couple of months with friends and
colleagues the main reason people are put off of using a new social media
platforms is the fact that they have to go all over the process of signing up
(figure 4) and making new connections, even with people that they are
already connected in other services.
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Figure 4 Current Sign in
Web communities and user sharing data is a reality. The web 2.0 concept is
not a myth or a tendency, it is finally a reality. With millions of active users, the
web is gathering a collective intelligence that will become the greatest man
made product. The Web 2.0 represents a new stage in the history of Men kind
and technology. This new stage is driven by the newest workforce generation
the Millenials, who demand a collaborative world full of openness and
networking tools. An Immediate future for an open web can be perceived on
the horizon.
14
Chapter two: Opening up the Web.
Web 2.0 companies depend almost entirely on user-generated content.
Somehow along the way companies have lost the concept that users are the
most important aspect of their business models. Millions of active users keep
sharing and contributing data within social websites and certain groups want
to give the contributors more control over their data.
15
Millions of dollars have been spent creating and developing sites like
Youtube, Facebook, Digg, Twiter and all of those social websites that have
millions of active users. The internet ‘s “Cloud Architecture” has allowed many
to have access to virtually any type of information from anywhere in the world.
Gadgets like the Iphone, RIM’s Blackberry, personal laptops, desktops, and
WIFI have allowed almost anyone to be online whenever they wish to.
Weather you are looking for an address in your phone or flying across the
Atlantic Ocean and pin pointing your exact location using Google Maps.
(Recordon,D 2008) Companies and developers are using the cloud’s data to
create better and more efficient services. Remember the time when students
had to grab an encyclopedia and read through dozens of pages for a school’s
homework. Now all they have to do is get online and search for whatever
they are looking for. In a matter of seconds students have all of the possible
information on a particular topic. Wikipedia has become the primary source of
information for students.
Figure 5 Wikipedia
Using the cloud as an important building block, Wikipedia allows users to
update a topics entry with the most up to date information (figure 5). Many
social web sites, like Wikipedia, depend on the content users generate. Now a
day, most of the online content is filter free. In other words, no more editors,
single, selecting the information that they want to publish. Now, the Internet as
whole serves as an editor. Digg.com, which launched in 2005 (figure 6),
revolutionized the way people got their news. Digg developed a ranking
system of online news were users could vote up (digg) or down (bury) a
selective news. Popular news would show up in the front page and buried
16
news would disappear. In a matter of a few months Digg got a huge user
base. Now many internet users chose to get their news on Digg rather than
the BBC or mainstream filtered mediums.
Figure 6 Digg
Sites like Digg , Facebook, and Flickr have millions of active users creating
and sharing content. However most of this content is kept within the sites.
Users share on independent sites. Sometimes, users log in and out of
different social websites, without having the opportunity to take their
contribution from site to site. Companies like Facebook are very protective of
their users and their content. However, Sir Tim Bernes-Lee initial view of the
web was not one of companies having control over users or information. Sir
Bernes-Lee view was one of openness were information could travel freely
through the web.
17
Sir Time Bernes-Lee mentions that “Semantic Web is an extension of the
current web in which information is given well-defined meaning, better
enabling computers and people to work in cooperation” (Bernes-Lee, T 1999).
What this means is that the “Cloud Computing” is allowing sites and users
interpret information in a simple way. The only problem is that social websites
are keeping most of their information within the virtual walls of their site. They
do it to protect their users, information, economics, and to maintain control on
their niche market. Because of venture interests users are the ones that suffer
the consequences and have to deal with many users accounts, profiles, social
graphs, filling forms, and spending numerous amount of hours trying to sync
their accounts together. In a conversation with Matt Biddulph, CTO of Doppr,
he spoke about Facebook. “Facebook rather than being a World God it is a
guardian of most venture assholes” (Biddulph,M, Personal Communication,
2008). Some users and developers started talking in 2007 about how users
should have some sort of portability within sites. The Dataportability Project;
which is a group created to promote the idea that individuals should have
control over their data by determining how they can use it and who can use it
(Dataportability Project 2008), has been of the most influential critics on how
the user generated content is being handle by companies in the web. In 2007
The Dataportability Project was launched with members from various web
organizations like Google, Microsoft, Facebook, and many others The
Dataportability Project promotes the idea that you should be able to carry your
information from site to site and share it with whoever you wish to. In other
words the Dataportability Project is pushing the industry so that users could
take control over their data rather than having companies take complete
control of user’s information. Imagine being able to log in to your photo
sharing account uploading last night pictures of you and your friends.
Automatically your social network updates your albums and tags all of your
friends. All you had to do was upload the pictures and social websites would
sync your data for you. It does not sound to difficult does it? A couple of
websites talking to each other, sharing the information you chose to allow
them to use. However, in reality it is a whole different game. One of the main
problems of the Dataportability Project is the fact that some companies are
reluctant to understand the benefits of opening up their services. Companies
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like Facebook decide to keep developing their platform on top of their existing
platform rather than opening their platforms with other services. Tim O’Reilly
pointed out on his paper of What is Web 2.0 how Mapquest a company that
pioneered on web mapping failed to understand the importance of sharing
their information. When Google launched their map system they allowed
users to control and remix the mapping data. Google took a big share of the
web market just by providing the users control over their service (O’Reilly, T.
2005). Another perfect example of companies not understanding the concept
of openness is the browser war that took place a few years ago. Internet
Explorer controlled 100% of the web browser market. Microsoft pre-installed
their browser in all their operative system and like most of the things Microsoft
does, they developed their browser in the companies best interest. In 2003
Firefox emerged and gave the power to the users. Firefox was a open
standards web browser. Users could freely develop on top of the browser. In a
matters of years, Firefox has capture 20% of the whole web market. Microsoft
was forced to take a new direction on the development of Internet Explorer.
Mapquest and Microsoft learnt from their own experience that closing
themselves in a bubble was a bad choice. David Recordon, one of the most
active open web evangelists, spoke about the benefits of open web at
OSCON 2008. “The web has to be accessible by everyone, I mean, we have
seen the value of network effects, we have seen the value of collective
intelligence. The web can not be something which is silo off into just one
area”(Recordon, D. 2008). Now, companies and developers have started to
get into the whole concept of the “Open Web”. Companies like Twitter,
Dopplr, and flickr have started developing and using 3rd party API’s
(Application Programming Interface), which according to PC Magazine is a
language and message format used by an application program to
communicate with the operating system or some other control program such
as a database management system (DBMS) or communications protocol (Pc
Magazine 2007). The fact that these companies and many others are
developing and using API’s have allowed information for the very first time to
flow freely from site to site. Data from different sites can be pulled together in
order to provide new values with the different combination of the data. This
allows for a whole range of handcrafted merges of data sources, from
19
dynamic embedding of advertisements in AdSense to dynamic visualisations
of housing information on Google Maps (Ankolekar, A., Krötzsch, M., Tran,
Vrandecic, D. 2007). Opening up services gives business strategists the
opportunity to be more competitive against competitors or possible ones.
Dopplr a social network site that allows users to create itineraries of their
travel plans and spot correlations with their contacts’ travel plans in order to
arrange meetings at any point on their journey has used 3rd party API’s to
expand their users experience. “Everything is about us (Dopplr) and
answering the question what is is Dopplr’s core business? Our business is not
helping you upload pictures to the web. Flickr is already best and already
better than what we can ever be at uploading photos. So there is a pragmatic
business decision , Can we use Flickr to save us some work? Or can we
further down the road more quickly by building on something users already
use or use features the internet already has” (Biddulph,M, Personal
Communication, 2008). At the end, users are not the only ones benefited by
opening up services, companies like Dopplr and many others have been able
to progress using 3rd party API’s. Matt Biddulph talked about Flickr and
referred to it as “ one of those companies that has open their platforms with
API’s getting a lot people to do a lot free work for them. It is not free work as
in that Flickr is getting more money for it, it is free work in the sense the Flickr
is consolidating its position in the internet” (Biddulph,M, Personal
Communication, 2008). Users can now enjoy hundreds of information
mashups thanks to the opening of a few companies. “I love that with the
Dopplr API people are creating things without us asking” (Biddulph,M,
Personal Communication, 2008). Widgets have been created for personal
blogs or websites. Users are enjoying being able to carry their picture
information from Flickr and sharing it with their blog readers. Sites like Flickr,
Dopplr, and Twitter are just a few on the social websites that have started
using API’s, however there is still a big number of sites that refuse or are not
as eager to open up their systems.
In September 2007 Joseph Smarr, Marc Conter , Robert Scobble and Michael
Arrigton published The Bill of Rights for The Users of The Social Web. In this
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symbolic bill they pointed fundamental rights that users should have. First,
they pointed the ownership of personal information. This includes profile
information, people who the user connects to, and all of the content they
generate. Second is the control users have over their information and third is
the freedom for users to allow sites to access their information (Smarr, J.,
Canter, M., Scoble, R., Arrington, M. 2007). The Bill of Rights for The Users of
the Social Web was one of the starting points for making social websites and
users aware of the importance of opening services. Wesabe a community of
people trying to deal with money issues created the Data Bill of Rights. They
pioneered in a concept of user rights that hopefully many sites decide to adopt
in a near future. The bill states that users can export and/or delete their dat
from wesabe whenever they want to. Wesabe acknolodeges that the data
belongs to the user, not to wasabe. They will keep all of the users data online
and accessible for as long as the user has an account. Anything users would
like to have private, Wasabe guarantees that it will be kept private (Wesabe,
2006). Users might not use all of these things Wasabe is promising, but just
the fact that a company understands this is priceless for the user. Social
Websites forget that whatever users contribute to a site is their information.
Yes, the social sites are the medium for which users decide to share or
contribute but it is still the users content, not the social website’s content. Matt
Biddulph compares user contributions and social web sites with money and
banks. “The bank can do more with your money that you could do individually
but to pay you for the privilege of getting to use your money over a broader
range of activities, it should pay you back in interests. it is very important to
me that the bank never forgets that it is your money, or that the website never
forgets it is your data” ” (Biddulph,M, Personal Communication, 2008). In
November 2007 Google, Myspace and other social websites released a set of
common API’s for web-based social network applications called OpenSocial.
These set of API’s would allow any social network that adopts the API’s to
inter-operate between each other. Some of the sites that currently support
them are Hi5, Frindster, Myspace, Orkut , Yahoo! among others. However the
social network giant, Facebook, decided not to join Google’s initiative at this
time. They decided to implement their own set of API’s that will work on top of
the Facebook platform. They called it “Facebook Connect” it was announced
21
almost a year later than the OpenSocial project was launched. Since the
OpenSocial launch many developers like David Recordon, Chris Messina,
Joseph Smarr, John McCrea and many others have started developing tools
that would allow a more “Open Web” to exist. Tools like Oauth, Portable
Contacts, OpenID, XRDS-Simple and Googles OpenSocial make “The New
Open Stack”. The “New Open Stack” has tools that will benefit users and
developers. One of the most popular tools is called OpenID that is a single
user online ID that will eliminate the fact of having to have many user names
and passwords. Portable Contacts are trying to make for all of your
connections you make online (friends, co-workers, family, chat buddies, etc)
you can take with you from site to site and not be forced to make new
connections every time you join a new service. Oauth allows sites to talk to
each other so users can import data from site to site without having to divulge
their real ID or passwords. The tools are build developed it just a matter that
companies decided to utilize them.“I think something really happened last
year around this (open web). I mean we are getting to a point were we have
an understanding what it means to have services in the cloud. The web as a
platform is a something that is coming around as a term more and more and
something that it is becoming understood. I think we understand the value of
openness, lets not repeat what happened on the desktops, with the web when
we have the opportunity to change that” (Recordon,D. 2008). The words of
David Recordon at OSCON 2008 referring on how the web industry is
becoming aware of the opportunities of an open web. All of the advancements
taken place on the open web have taken place in the last year, It is exciting to
think how things are going to progress in a few years time. Users might not be
aware of the movement that is taking place but once the technologies develop
users might become more responsive. It is a matter of getting a balance
between technology, business, and grand gestures before we have a true
web, a web Sir Tim Bernes-Lee once dreamt.
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Chapter three: My “real” Cyberself
In society it is normal for people to have different masks and faces according
to situations. The World Wide Web for many years in the past served as
another place to experiment with identities. Now, with current technologies
and advancements in Web 2.0 it is more difficult to unattached offline ids with
online ones. Online companies need to take care online identities just like
costumer services take care of real persons.
23
“The irony is that in all its various guises – commerce, research, and surfing –
the Web is already so much a part of our lives that familiarity has clouded our
perception on the Web itself” (Bernes-Lee, T. 2000). The words of Sir Tim
Bernes-lee reflect our reality. The World Wide Web has become something
so familiar that we take for granted what it actually is. It is more than place to
exchange emails, it is more than place to upload pictures, it is a lot more than
just a place in a computer were people lose track of time. The World Wide
Web is the greatest and biggest creation of Men. Not even Nostradamus
predicted it, Julius Cesar could not even dreamt it and not even John Paul II
could have imagine that magnitude of the World Wide Web. Even on third
world countries like El Salvador the Web is an important aspect on
Salvadorans daily life. From keeping up with friends and family all around the
world, to getting news as they happen, Users all over the world are emerge in
a Web culture. Everyone is an editor, everyone is a producer, and everyone
run its own show.
At the beginning , when the web was gaining its momentum, things were very
different. In a 1995 publication on interaction using computers, it mentioned
“Because computer-mediated interact ants are unable to see, hear, and feel
one another they cannot use the usual contextualization cues conveyed by
appearance, nonverbal signals, and features of the physical context” (Jones,
S.G. 1995). At first, the fact of communicating within the medium of a
computer it was thought that all interactions had a degree of anonymity. It was
thought that because interactive parts did not immediately revealed crucial
information about their identity like gender, race, rank, physical appearances
and any sort of identifiers from public profiles, users had complete anonymity.
Because of the anonymity there was an equilibrium between ideas, and
messages being sent through the Web. Peoples opinions were not being
judge by their ethnic backgrounds or their academic ranking. Everything being
said on the Web had and equal status, something that in the face-to-face,
physical world rarely happened. Most of the interactions going on in the 90’s
were deeply affected by the systems infrastructure, or in other words the
computers and networks. Most of the people that were really active online
were normally very computer savvy persons. Nonetheless a very diverse
24
community started to built up, doctors, house wife’s, engineers, students, and
all sort of profiles came together in IRC (Internet Relay Chat) channels, and
message boards. Users tended to take alter identities that most of the time
affected the way communication took place in the Web. Having a second or
third identity online was part of the experience. Remember joining chats and
the first question a person would ask would be “ A/S.L?” Age, Sex and
Location. They could be 54 and actually be 18 years old. You could play
someone’s wife that lived in Hawaii if you wish to. The Web was this dark, fun,
anything-goes place were people could become whomever they wanted to.
As the Web matured users also matured. Anonymity became an option, users
started to developed connections with others users, resulting on a faded
anonymity. As stated before on this paper, the Web started to change. Users
started to get more control over web sites information. Users had more
options than chats and message boards. The same user that had adopted the
nickname “Haxor Lord” and had a dominant male role in message boards
suddenly started uploading pictures of himself, that revealed that he looked
like a cast member of the film “The Revenge of the Nerds”. Connections
started to have avatars, avatars had profiles, profiles had emails, emails had
contact cards, and contact cards had real names. A real anonymous id was
something of the past, the Web would never be that place were anything-went
and no strings were attached. Users had to act more consciously than in the
past. The evolution of technology made it easier for people to engage with the
Web. Most people in first world countries had some sort of access to a
computer with internet. This accessibility allowed a rapid growth of social
networks, and therefore users developed online connections at a staggering
rate. On a study done by the Sociology department of the University of
Temple on Facebook’s user profiles, they found out that users have as an
average 241.9 friends. That means that most people who have a Facebook
account share all of their information with over 200 people they know. Most
users share 88.4 pictures of themselves (Zhao, S., Grasmuck, S., Martin, J.
2008). Can you imagine how many people have seen your drunken nights out
with the lads? People are losing that feeling of a “ virtual world” and they are
connecting their offline identity with an online one. Social network sites are
just permitting this merging of identities to occur. People still have multi
25
personalities and identities online as they would offline. Most people have a
different face with their families than what they really are with their co-
workers. It is normal to have masks in society. The only main difference now
is the fact that online identities are synchronizing with offline ones. Some
social network sites allows users to have limited profiles were the user can
chose what sort of information they want to divulge to a certain friend.
Facebook can sort user contacts within groups such as family members,
University friends, and network friends, and share different profile information
with each group. Users might want to share their photos with their university
friends but they might not feel comfortable sharing those pictures with their
family members. Facebook without a doubt has been the leader on the
pursuit of linking offline identities with online identities. Joe Stump one of the
lead developers of the social news site Digg.com talked about Facebook at
The Future of Web Apps 2008. “Every meeting I have had with Facebook and
every time you talk to them, they are very focus on, online identities being
directly tied to offline identities, and they are super hardcore about policing it.
They have hundreds of support people that their entire job is to delete fake
accounts”( Stump,J, Rose,K, Recordon,D., Messina, C., Carson, R. 2008).
There might be a point were your Facebook account becomes your real
identity everywhere. Rather than showing your driving license as a proof of
age, you might have to show your Facebook profile to prove your age.
However many like Joe Stump, David Recordon, Chris Messina, the people at
Google, Yahoo! And many others criticize the approach Facebook is taking
regarding information gathering. On their terms and condition Facebook
states the following:
By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing
26
Meaning that Facebook can do whatever they want with your information. If
you wish to delete it and take the information off the site, You can, But
everything is archive and they can do whatever they want with it. One of the
main objectives for an open web to exist is the fact that terms like this would
cease to exist. Social sites like Dopplr and Wesabe on the other hand
understand that all of the data users share is the users data from the start, if
they wish to remove their data from their service Dopplr and Wesabe are
more than happy to send them their information back. “we don’t shout about it,
because we don’t want you to close your account”(Biddulph, M. personal
communication 2008) Matt Biddulph expressed when asked about Dopplr’s
account closing procedure. “ Every now and again I scan tracking feeds, and
might see a post about Dopplr saying ‘Ok Dopplr is not for me, I closed my
account and they emailed me all my trips I had shared’. For some reason we
have gone into a habit of not saying a nice goodbye to people when they
leave. That is part of the ethics of data online” (Biddulph, M. personal
communication 2008). Can you imagine if Facebook was this good? You
closed your account and they would gladly send all of your pictures, all of your
wall posts, comments, links you’ve shared, notes you wrote, messages you
sent, and everything else you did. Once a site has 100 million active users
you cannot expect such kindness. Facebook sometimes is compared to
Microsoft , and its software bundle Microsoft Office. Facebook has a lot of
services embedded into one single user interface. Matt Biddulph also mention
this on my conversation with him, “Facebook has aspects of Flickr, Twitter,
Upcoming and all these open things and yet it is the only way to get all of this
in one page but the possibility of having it all together in one page is now
being enabled by the open web” (Biddulph, M. personal communication
2008). Many people feel that it is necessary for the whole Web to be open,
Facebook cannot become the Monopoly Microsoft once was.
The Open Web technologies are being built as you read this paper. The
Single user Identification, named OpenID, has taken a big role on the Open
Web movement. Google, Yahoo!, Microsoft, Myspace, and thousands of other
sites are supporting the unique ID, so users can experience connecting with a
single ID. Matt Biddulph ponders on the availability of a current Open Web “I
27
think the open web is an practical actual thing right now, I mean, I have
various things that are open. Through my news feeds, through OpenID,
through various things I have in my blog that I aggregate things to. My ID is
sort of portable between different sites that I get information from different
places and it is possible for me to do less work when I join a new site”
(Biddulph, M. personal communication 2008). Like anything new, things have
to start from nothing and slowly build up. The Open Web is in an early stage
where not everything is nice and glamorous. However it has the potential for it
to become a reality. Companies like Facebook who are that are trying to
protect by all means the control they have over information will eventually
have to accept that it is impossible to withhold that sort of information on the
Web. David Recordon mentioned it on a conversation over at Future of Web
Apps 2008 “you get another year or two down the road, and they (Facebook)
are still doing it in a way that is specific to Facebook, I think the web is going
to go around them. The web does not allow only one company to control
something as core as identity” (Stump,J, Rose,K, Recordon,D., Messina, C.,
Carson, R. 2008). Average users might not be aware of the control companies
like Facebook have over their information, but at the rate social networks are
increasing and technology is developing it is just a matter of time before
average users like my mom and sister realize the importance of an Open
Web. At the end, normal users will not understand that they are using open
technologies or how they work. For them, things will just work. It is just like
going to the library. For most students books are just there available for them
check out whenever they need to. When they are done they just return it and
that is it. However, a library catalogue exists that is core for the library’s
service to be successful, Librarians are crucial for sorting out new books and
getting them back in their shelves and hundreds of other procedures take
place in a library that most students do not even see, they just need the final
service. The Web is just like a library, When it becomes an Open Web, users
will not know about the technologies and the people behind it, however they
will enjoy the benefits of it. Towards the end, that is the idea of an Open Web,
to make it easier for the user, so that users will not have to make new friends
every time they sign up to a service, for users to have control over the data
they contribute to the web. Like Matt Biddulph said “A lot of the open web stuff
28
the Web API’s, and the OpenIDs are just the product of some of the people
who look at Sir Tim Bernes-lee’s earliest work and try to continue to its natural
evolution called the web of data or the web of link data” (Biddulph, M.
personal communication 2008).
29
Conclusion
The future is unpredictable, trying to anticipate what is going to happen In
future days is impossible, but in the World Wide Web’s case the future is
already here. In the words of the science fiction writer William Gibson “The
future is already here it is just unevenly distributed”. Technologies are better
than ever. Users can access the World Wide Web from anywhere in the
world, whenever they want to and however they want. Gadgets like the
Iphone and low budget computers have allowed over 400 million active users
to populate the Internets Computer Cloud with all sorts of information and
data. Information that is vital for any Web 2.0 social website. If it was not for
the millions of people like you that reviews products online, that Bloggs about
recent films and events, that uploads videos on Youtube, you that creates
events in sites like Upcoming and RSVP’s all invitations online. You that fixes
any inaccurate Wikipedia entries. You who spends a good portion of your day
updating profiles and contributing for the common good, If it were not for
people like you, sites like Facebook, Twitter, Flickr, Dopplr, and thousands of
others would not exist. If sites like these did not exists people like Mark
Zuckerberg, who have become millionaires thanks to user generated content,
would not be as wealthy it were not for you. It is time that companies realize
the importance of users and its generated content. Users need to be
protected by commitments and bills that companies should agreed on.
Commitments that would give users more rights over their generated content,
that it would allow users not companies to control their information. Visionary
companies like Yahoo!, Myspace, Microsoft, and Google have realize the
importance of the users, of their content. These companies have started
implementing technologies like the Open Stack that will eventually be the
fundamental pillar of a true Open Web. Companies that refuse to understand
the Open Web concept will eventually pay the price of doing so.
The Open Web is a reality it is happening as you read this paper. It is there
when you use your Google account, and it is there when you install widgets in
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your Blog. The Open Web is out there, but it is still on an early stage. Like a
small tree that has recently been planted, you need to give it the enough
amount of sunshine, the exact quantity of water, and you need to protect it
against plagues and bugs. If you take care of it, that tree will grow to be tall
and strong. It is time for developers and business thinking minds to come
together and think on the collective wellbeing of all of the World Wide Web’s
users. To work united and as team protect and take care of the Web, then like
our tree, We will have a strong Open Web were everybody wins.
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