The only annual event for transport ticketing stakeholders ... · PDF fileProponents of the following models for transport payments will be invited to make brief presentations and

The only annual event for transport ticketing stakeholders in South Asia

(Content designed by transport ticketing consultants from littlepay under direction of APSCA India)

Building the transport payments business through strong thought leadership

*Workshop presented and led by Michael Walters and Dave Lunt of littlepay

Working Group Meeting - Day 1 Second - develop an implementation roadmap

Proponents of the following models for transport payments will be invited to make brief presentations and then lead working group discussions with

stakeholders that are transport authorities, financial institutions and industry experts.

§ Open-loop ticketing based on accepting bank-issued EMV

contactless cards

§ Closed-loop ticketing that also supports the development of smart

city payments

§ Account-based ticketing that allows use of different customer

payment tokens

§ Card-based ticketing that enables open payments without vendor

lock-in

§ Other models such as mobile-based ticketing that enable open

payments

The objective will be to achieve consensus on implementation models that will help stakeholders to develop next-generation transport payments in India.

The implementation models will need to achieve the long-term objectives of national common mobility, practical interoperability and most important -

open payment systems that can drive transport cash transactions to digital payments.

Introduction & Management Basics

Definitions – card vs account based; closed vs

open-loop; driver assisted/known fares

(purchase before) vs flat/ variable fares

(purchase later) vs pre-purchased fares

(purchase before)

Models – card based closed & open-loop;

account based closed & open-loop; hybrid

models; UKCA initiative (purchase

now/later/before); Visa/Mastercard models

List Management – using lists to decrease risk;

white to allow, black and red to decline, orange

to inform, green to approve, purple to protect

Risk Management – managing risk through the

use of lists, authorisation tactics, and ‘first ride

risk’ agreements

Decline Management - how initial declines can

be recovered through various reclaim processes

Open Loop & Alternative Models

Ticketing Evolution - coins, tokens, tickets,

cards and mobiles - the unification of

ticketing and payments

Purchase Methods - off-vehicle / platform,

driver assisted, conductor, tap on, tap on /

tap off, mobile, revenue protection

Models – relative merits of open-loop vs

closed-loop vs hybrid models, and whether

these can co-exist

Co-Existence & Migration - how new models

can be implemented in parallel with existing

models

Relative Costs - the reduction of capex and

integration costs in favour of opex and

service costs

Customer Benefits

Best Fares - ensuring the customer pays the

best possible fare on the day

Capping - replacing daily, weekly and

monthly tickets with simply caps

Aggregation - rules: how aggregation benefits

customers and operators

Knowing Customers - how customer specific

data can benefit operators

Interoperability - the ability of offer multi-

operator / multi-model products - and share

revenues fairly

Wrap-up & Summary (call to action)

Q&A and discussion will run throughout the

workshop as well as the final session.

Workshop Content - Day 1 First - understand the business issues

Industry Conference - Day 2

Third - thought leadership and solutions to accelerate implementation

Bus Transit Systems and Revenue Collection

The challenges of revenue collection in bus public transport systems particularly granting access and managing risk in off-line scenarios, and the need for

cost-effective solutions that are within the financial means and technical capabilities of state-owned bus operators.

Electronic Toll Collection (ETC) Systems

Road tolling systems including manual payment using contactless transport cards and devices as well as fully automated electronic toll collection systems.

ETC solutions or India will need to demonstrate clear business advantages over the existing efficient manual systems.

Acceptance Devices for Transport Payments

The range of acceptance devices for payments in transport is evolving to manage a wide variety of scenarios including in-vehicle, off-vehicle, in stations, at

tollbooths, mobile hand-held, conductor/driver-assisted, as well as non-farebox payments in retail point-of-sale scenarios.

Developments in Mobile Transport Ticketing

The state of play for mobile proximity transport ticketing including NFC mobile ticketing driven by transport ticketing schemes and banks using host card

emulation (HCE), OEM-Pay products, QR code-based or barcode-based mobile transport ticketing.

Managing Single Journey Tickets

Fare media and ticketing solutions that can address the single journey ticket problem created by itinerant customers that include customers unable or

unwilling to pay for stored value, business travellers, tourists and other occasional riders.

Expanding the Payments Business

Strategies and solutions to expand the payments opportunity and the profitability of public transport either by operators developing non-farebox revenue

using their own cards and/or by using public transport to drive usage of bank-issued EMV contactless cards.

Mobility-as-a-Service (MaaS)

The outlook for Mobility-as-a-Service in India. Payment solutions for transport-on-demand services that can connect customers with public transport, such

as public bicycle sharing schemes and ride-hailing services for low-cost motorcycle taxis and private cars.

Year Host, Supporters and/or Site Visit Organisers Location

2006 Land Transport Authority of Singapore Singapore

2007 Institution of Transportation of the Ministry of Transportation and Communications Taipei

2008 Office of Transport Traffic Policy and Planning (OTP) of the Ministry of Transport Bangkok

2010 Seoul Metropolitan Government and Korea Smart Card Co. Ltd (KSCC) Seoul

2011 Touch ‘n Go Sdn Bhd Kuala Lumpur

2012 Octopus Holdings Limited (OHL) Hong Kong

2013 East Japan Railway Company Ltd (JREast) Japan

2014 Transport for New South Wales Sydney

2015 Delhi Metro Rail Corporation (DMRC) & Delhi Integrated Multi-Modal Transit System (DIMTS) New Delhi

Track Record Since 2006, APSCA’s transport ticketing forums have become the largest meeting of senior executives from transport revenue collection schemes and transport operators managing smart integrated ticketing and automated fare collection schemes in Asia. Each forum has successfully attracted senior decision-makers from transport fare collection and transport ticketing end-users from over 10 Asian countries and territories. These senior executives attend the forum to meet their peers, learn about updates to other Asian transport card schemes and hear case studies and best practices. They view the forum as a unique opportunity to discuss business, technology and operational issues with other senior managers from transport operators and ticketing schemes. The previous 9 forums were held in Singapore, Taipei, Bangkok, Seoul, Kuala Lumpur, Hong Kong, Tokyo, Sydney and India, with local government transport authorities, transport ticketing companies and transport operators either hosting or supporting the forum, or organising site visits.

Who Attended in 2017 The first Transport South Asia conference held on 23-24 February in New Delhi attracted over 200 delegates of which nearly 50% were decision-

makers responsible for fare collection, card and ticketing issuing, transaction clearing and issues related to revenue collection in transport (including

collection of revenue from non-transport applications). These decision-makers were from 8 countries including Australia, Hong Kong, India, Japan,

Korea, Malaysia, Philippines and Singapore. Representatives from government, banks and payment schemes also attended.

Technology Exposition A Technology Expo of latest solutions for revenue collection in transport will be held concurrently with Transport Payments South Asia. The exposition will provide an opportunity for transport card schemes, transport operators, transport agencies and payment service providers to learn about latest development trends in automated fare collection.

What people said about the 2017 Forum

"The Forum was really professionally arranged.

All the topics were on-point and up to the

mark"

TusharKshirsagar,ITHead,Corporate,PrasannaPurpleMobilitySolutions

"With Indian Transit Operators being well-

represented in this conference we had a good

opportunity to better understand their current

challenges and requirements which allows systems

integrators such as ourselves to work on providing

the right solutions according to their needs"

YvonnickAuger,ProgramDirector, Thales

"Thank you APSCA and APSCA India for

organizing this event. It was a well-planned,

well attended and attractive event to highlight

and discuss the current trends in Transport

Payment South Asia. I hope in future there will

be some update about which direction the

industries are heading and their actions"

MarthinusHadipranoto,RegionalAccountManager,ULVerificationServices

"Quite informative as to the needs of rapidly

developing markets such as India, which in many

respects were not as different from developed

markets as I had expected. In particular, I couldn't

help but think there may well be several areas

where solutions in India leapfrog those in developed

markets"

MichaelWalters,Founder&CEO littlepay

Past Sponsors & Exhibitors Include Industry participation at our previous Transport Events

For interested parties located in India, please contact:

ABHIJIT SENGUPTA DIRECTOR APSCA INDIA Email: [email protected] Mobile: +91 98310 01116

+91 98731 3015

For interested parties located elsewhere, please contact:

ELAINE LI BUSINESS DEVELOPMENT MANAGER APSCA Email: [email protected] Mobile:+86 1367 177 3143

CONTACT US FOR MORE DETAILS