The NSW Senior Officer and Executive Level Leadership Forum 2016

Pre-Summit Workshop14 June 2016Summit 15 & 16 June 2016Post-Summit Workshop 17 June 2016Primus Hotel Sydney

EXPLOREProven strategies for leadership effectiveness in a constantly evolving environment

EARLY BIRD DISCOUNTS Book & Pay by 15 March 2016 to receive an additional Value Plus Discount!

Phone: +61 2 8239 9711Fax: +61 2 8239 9777 www.liquidlearninggroup.comBooking Code - W

Driving change and strategic reform in complex organisations

Practical strategies for aligning teams and departments around a common vision

Inspirational leadership stories, techniques and challenges from senior executive level leaders in the Public Sector

The NSW Public Sector Senior Officer and Executive Level Leadership Forum 2016

FEATURED SPEAKERS

Liquid Learning is delighted to present The NSW Public Sector Senior Officer and Executive Level Leadership Forum, the premier Public Sector development and networking opportunity to discover new strategies to reach and excel in senior level leadership.

Peter Severin Commissioner, Corrective ServicesDepartment of Justice NSW

Jim Longley Deputy Secretary, Ageing, Disability and Home CareDepartment of Family and Community Services NSW

Rachel Connell Deputy Director General, DPI Strategy and PolicyDepartment of Primary Industries NSW

Susan Calvert Executive Director, Internal EngagementDepartment of Premier and Cabinet NSW

Michelle Weiss Executive Director Place Management, Sydney Harbour Foreshore AuthorityDepartment of Finance, Services and Innovation NSW

Rick Sondalini Executive Director, Education, Family and CommunitiesNSW Treasury

Tracey Arthur Executive Director, Customer Relations and Government ServicesTransport for NSW

Daniel Hunter Chief Executive OfficerHealthShare NSW

Karen Webb CommanderNSW Police Force

Angela Donohoe Chief Information OfficerOffice of State Revenue NSW

Timothy Dyce Deputy Commissioner, Indirect TaxAustralian Taxation Office

Lieutenant Commander Prudence Hawkins-Griffiths Senior Instructor, Junior Officer Staff SkillsAustralian Defence Force Academy

Imelda Dodds Chief Executive OfficerNSW Trustee and Guardian

Mark Morrow Acting Deputy CommissionerNSW State Emergency Service

Donna Rygate Chief Executive OfficerLocal Government NSW

Laurinda Gardner Former Deputy Secretary, Organisational ReformDepartment of Treasury and Finance VIC

Therese Toohey DirectorTTCo

Nicola Reade Organisational Development ConsultantEnergise Change

Leading Through Times of ChangeProven Strategies for Enhancing Leadership Effectiveness and Facilitating the Career Advancement of Managers, Officers and Aspiring Leaders within the Public Service

Pre-Summit Workshop14 June 2016

WORKSHOP SCHEDULE• 8.30 - 9.00 Registration

• 9.00 - 10.40 Session One

• 10.40 - 11.00 Morning Tea

• 11.00 - 12.30 Session Two

• 12.30 - 1.30 Lunch

• 1.30 - 3.00 Session Three

• 3.00 - 3.20 Afternoon Tea

• 3.20 - 4.30 Session Four

• 4.30 Close of Workshop

Pre-Summit Workshop14 June 2016

Summit 15 & 16 June 2016

Post-Summit Workshop17 June 2016

ALSO AVAILABLEThe Victorian Public Sector Senior Officer and Executive Level Leadership Forum

Rendezvous Grand Hotel, Melbourne

9.00 - 4.30

Maximising Leadership Effectiveness in Turbulent TimesLeading people in this increasingly complex and interconnected Public Sector is challenging: contexts change, the future is more uncertain and unpredictable than ever, technological devices keep leaders attached 24/7 to unrelenting, anxiety producing information with little or no built-in recovery time. The Gallup research continues to confirm the vast majority of employees worldwide are ‘not engaged’.

To survive and even thrive in the Public Sector, leaders must re-think their approach and draw on new and different models. Leaders must have a deep understanding of their leadership style and consciously manage their mental, physical and emotional strength. Organisations are looking for leaders who are authentic and resilient, who can be trusted to pay attention to the things that matter in a sustainable way.

In this interactive workshop you will explore what it takes to maximise your effectiveness and lead in turbulent times. Therese will be using scientifically proven techniques that can be applied immediately. She will draw on the power of Positive Psychology to engage and build personal and organisational strengths. We will demystify the number one predictor of leadership success, Emotional Intelligence, and break this down into practical realities for the workplace and provide you with strategies to sharpen focus, attention and insight through cultivating mindfulness.

Positive leadership in the Public Sector • Tapping into the neuroscience of leadership • Utilising strengths for high-performance • Maximising efficacy and value

The emotional intelligence advantage • Differentiating smart leaders • Understanding the Emotional Competency Framework • Leading with resonance – The Leadership Challenge

Mindfulness at work • Focusing with awareness and attention • Overcoming the Imposter Syndrome • Harvesting your efforts to reach that next level

Accelerating engagement • Selecting the right people to take positive action • Developing and utilising organisational strengths • Enhancing well-being for yourself and others

Expert Facilitator: Therese Toohey DirectorTTCo Therese is the founder and Director of TTCo. She is a well-regarded facilitator and executive coach specialising in high-level leadership and executive coaching services. She has a thorough understanding of the complexities of people and work, providing solution-focused and pragmatic approaches to strategic challenges.

Therese challenges current ways of thinking and looks for new ways to improve the wellbeing of individuals and organisations and, through her specialist knowledge of Emotional Intelligence and Positive Psychology, brings a wealth of knowledge and wisdom to every program.

Therese has over 25 years’ experience teaching, facilitating & coaching in schools, universities, Commonwealth and State/Territory governments, not-for-profit organisations and commercial/private sectors and has been instrumental in motivating people towards a shared sense of meaning and purpose. Some of Therese’s clients include Defence Intelligence, Australian Public Service Commission, Department of Foreign Affairs and Trade, Australian Taxation Office, Northern Territory Public Service, Clayton Utz and Queensland Health.

SPONSOR TODAY!Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

TEAM BOOKINGSReceive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Day One 15 June 2016

Driving and Surviving Organisational Change

PLUS TWO WORKSHOPS!Plus Two Separately Bookable Full-Day Workshops on 14 & 17 June 2016

8.30 - 8.55 Registration and Morning Coffee

8.55 - 9.00 Official Welcome and Opening Remarks from the Chair

9.00 - 9.40 OPENING KEYNOTE CASE STUDYLeading reform across a complex organisationChange can naturally be quite confronting, so leading it can be a demanding task. When leading in complex organisations, it is vital to harness the leadership skills, resources, and cultural understandings needed to guide successful organisational reform. In this enthralling opening keynote, Jim will delve into: • Practical skills to lead in a very large organisation • Delegating tasks and leading across multiple bodies • Reiterating the benefits of leading reform

Jim Longley Deputy Secretary, Ageing, Disability and Home Care Department of Family and Community Services NSW

9.40 - 9.50 Questions and Discussion

9.50 - 10.30 CASE STUDY Change management within your organisationThe ability to step up and initiate change is the trait of a true leader. Leadership can be very challenging but at the same time very rewarding when you encourage and initiate successful change in the organisation. In this case study, Donna will explore how to put yourself in the driver’s seat and take charge by encouraging change in your organisation. She will explore: • Seizing opportunities to initiate change • Balancing risk with reward • Stepping out of your comfort zone and taking the lead

Donna Rygate Chief Executive Officer Local Government NSW


10.40 - 10.55 Morning Tea

10.55 - 11.35 CASE STUDYAchieving results through transformational leadershipA transformational leader has the ability to put passion and energy into everything they do. They are able to develop a vision that will excite and drive others to reach that vision. Transformational leaders are driven by the idea of change and are not satisfied by the status-quo. In this session, Angela will cover what it takes to become a transformational leader and drive the organisation forward: • Leading with a vision and personality • Inspiring others to work towards a common goals • Learn how transformational leadership empowers others to change expectations, perceptions, and motivations

Angela Donohoe Chief Information Officer Office of State Revenue NSW


11.45 - 12.25 CASE STUDY“You manage things, you lead people” – Management vs LeadershipA manager and a leader have their own defining characteristics. To be successful, one must be both a strong leader and a manager in order to lead a team towards the vision of success. The key to a successful career is realising when to adopt the correct style when either leading or managing. Recently appointed CEO of Healthshare, Daniel has learned throughout his career when to successfully lead and/or manage. He will explore: • Distinguishing yourself as a manager and a leader • Adopting the correct style when leading and managing • Insight on how to successfully lead and manage teams in a complex organisation

Daniel Hunter Chief Executive Officer HealthShare NSW


12.35 - 1.35 Networking Lunch

1.35 - 2.20 CASE STUDYLeading, sustaining, and refining high performance in a constantly changing environmentChange in an organisation is inescapable and is actually vital towards an organisation’s success. Change is the key mechanism in ensuring that organisations remain competitive and thrive in response. It is important for a leader to pro-actively manage and drive change while leading, sustaining, and refining high performance. In this session, Rachel will dive into: • Challenges faced in leadership and solutions for overcoming them during times of change • Practical strategies and tools for sustaining and refining high performance in a constantly changing environment • Tips for thriving in the Public Sector

Rachel Connell Deputy Director General , DPI Strategy and Policy Department of Primary Industries NSW


2.30 - 3.15 CASE STUDYLeadership effectiveness and influencing cultureDictating culture is a feat deemed almost impossible, and for good reason. Even the best of leaders cannot force everyone to follow a preconceived set of attitudes, values and goals. However, a certain set of behaviours can be influenced by a strong leadership team. Mark will explore: • Conveying the vision of an ideal culture • Showcasing how leadership behaviours can be attributed towards a positive culture • Practical strategies for improving your leadership effectiveness

Mark Morrow Acting Deputy Commissioner NSW State Emergency Service


3.25 - 3.40 Afternoon Tea

3.40 - 4.20 EXPERT COMMENTARYPositive leadership strategies for extraordinary performancePositive leaders generate high-performance, superior

VALUE PLUS DISCOUNTReceive up to $400 off registration if you register and pay by 15 March 2016

2016 Theme: Leading Through Times of ChangeThis Forum will explore the challenges of leading organisational change and driving strategic reform in times of uncertainty. Case studies will explore aligning the organisation and the team with strategic direction in a constantly evolving sector. It will also investigate the future of executive level leadership and examine the tools and strategies required to engage with and influence teams, fellow executives and senior leadership.

The Past, Present and Future of Executive LeadershipDriving and Surviving Organisational Change

EARLY BIRD DISCOUNTReceive up to $150 off registration if you register and pay by 17 May 2016

SUPER SAVER DISCOUNTReceive up to $300 off registration if you register and pay by 12 April 2016

results and create remarkable vitality in their workplaces. Individuals and organisations flourish in the presence of positive leadership. In this session, Therese will explore specific practices and processes to guide leaders in implementing positive sustainable leadership in their teams and organisations. Leaders will discover how to: • Create abundance cultures • Develop positive energy networks • Implement the four key strategies: Positive climate, positive relationships, positive communication and positive meaning

Therese Toohey Director TTCo


4.30 Concluding Remarks from the Chair

Day Two 16 June 2016

8.30 - 8.55 Morning Coffee

8.55 - 9.00 Opening Remarks from the Chair

9.00 - 9.45 OPENING CASE STUDYDriving improved performance in leadershipMaintaining and improving performance standards among your workforce is essential for an organisation to reach it’s goals and objectives. In order to improve performance, leaders must be very clear on their vision and be able to create the highest impact on turning the vision and goals into a reality. In this session, Susan will cover: • Developing and implementing a well-executed plan • Clarifying your leadership vision • Strategies for strong performance management

Susan Calvert Executive Director, Internal Engagement Department of Premier and Cabinet NSW


10.00 - 10.45 CASE STUDYEncouraging positive team morale and boosting productivityThere are many different factors that affect the morale of employees, especially during times of change. If employees have low morale, chances are, your organisation will suffer.You can boost positivity in the workplace in several ways and reap the benefits that high employee morale can offer. In this session, Karen will explore: • Developing and maintaining positive morale during times of change • Challenging your employees with new opportunities to use and develop their skills • Recognising the individual strengths of team members

Karen Webb Commander NSW Police Force


11.00 - 11.15 Morning Tea

11.15 - 12.00 CASE STUDYDriving strategic reform in the Public Sector through strategic commissioningFor maximising efficiency and effectiveness, the Australian Public Sector is turning to strategic commissioning. Strategic commissioning helps realise increased competition and innovation in public service, which can deliver significant benefits to an organisation. This creates new challenges for Public Sector leaders and will require new skills to achieve the best possible outcomes within the resources available. In this discussion, Rick will explore: • Examples of strategic commissioning and provide framework for analysis • Capabilities required at SES level and across agencies drawing on NSW case studies • Strategies to build skills for strategic commissioning

Rick Sondalini Executive Director, Education, Family and Communities NSW Treasury


12.15 - 1.15 Networking Lunch

1.15 - 2.05 I NTERACTIVE PANEL DISCUSSION

NETWORKING RECEPTION4.30 - 5.30

Make the most of your Liquid Learning experience, join us to network over complimentary canapés and drinks

Tweet about this event using the hashtag #NSEL16 and @LiquidLearning for daily industry updates!

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ABOUT THE EVENTDuring times of change and transformation, leaders are confronted with complex challenges and need to be equipped with the appropriate tools and strategies to overcome them. This Forum will explore the changing nature of leadership in the NSW Public Sector and most importantly, the skills and competencies demanded by leaders and senior management to perform and deliver results. Leaders must learn to be resilient and adaptive to satisfy the changing demands of their inter-governmental stakeholders and the Australian public.

Aimed at senior officers in junior management to upper management layers who want to further develop their ability to reflect and act on a strategic level, the forum will explore a range of topics within leadership: driving and organisational change, change management vs change leadership, thriving in times of uncertainty, optimising workforce engagement and collaborative leadership strategies.

The NSW Senior Officer and Executive Level Leadership Forum 2016 will offer participants the opportunity to refine strategies and tools to lead high performing teams and operate consistently through times of change. It will explore the core attributes of leading change in uncertain times and delve into the practical strategies and tools for helping leaders learn to lead in the face of organisational transition, transformation and challenging times.

The Past, Present and Future of Executive Leadership

Phone: +61 2 8239 9711Fax: +61 2 8239 9777www.liquidlearninggroup.com

Australian Defence Force Academy


3.45 - 4.30 INTERACTIVE CLOSING ROUNDTABLEThe future of executive leadership and organisational transformation in the Public SectorAs Nicola brings the Summit to a close, she will reflect on the valuable lessons and advice received throughout the conference. Participants will be asked to brainstorm solutions to common challenges faced and prioritise the factors that they believe will have the biggest impact on their personal performance as a leader. This discussion will explore: • The valuable roles that executive leaders play • Key take-aways from the Summit • The current and future challenges for executive level leadership

Nicola Reade Organisational Development Consultant Energise Change

4.30 Concluding Remarks from the Chair and Summit Close

Qualities, opportunities and expectations – Reflecting on what it means to be a senior level leader in the Public Sector todaySuccessful leaders in the NSW Public Sector must be able to manage a multitude of responsibilities while maintaining tight deadlines and reaching targets. For ultimate career progression, leaders must learn to manage stress, juggle priorities and navigate the work/life conflicts that leadership brings. This interactive panel discussion will share experiences, challenges and insights for leaders aiming to progress their career further. Discuss: • Strategies to improve effective time management • Managing stakeholders and competing priorities / expectations • Practical skills for personal and professional success • Seizing the right opportunities strategically

Imelda Dodds Chief Executive Officer NSW Trustee and GuardianTimothy Dyce Deputy Commissioner, Indirect Tax Australian Taxation OfficeTracey Arthur Executive Director, Customer Relations and Government Services Transport for NSWMichelle Weiss Executive Director Place Management, Sydney Harbour Foreshore Authority Department of Finance, Services and Innovation NSW

2.05 - 2.35 CASE STUDYManaging leadership transitions – Taking that step towards senior executive level leadershipLearning and acquiring a new leadership skill can be difficult, even as a senior executive level leader. For some, it can be challenging to take that step outside of a comfort zone to achieve maximum leadership potential. As the Commissioner of Corrective Services NSW, Peter has risen to the top of the ladder and will share challenges, tools and techniques for leadership success. Explore: • Developing leadership skills in the Public Sector • A successful leadership journey to the top of an organisation • Tips and tricks for Public Sector success

Peter Severin Commissioner, Corrective Services NSW Department of Justice NSW


2.45 - 3.00 Afternoon Tea

3.00 - 3.35 CASE STUDYThriving in high pressure working environmentsSenior level leaders are often called upon to operate in unique situations of high pressure and stress. An effective leader has the correct approach to these pressures and understands how to remain resilient and thrive in times of uncertainty. As an experienced leader at the Royal Australian Navy and the first female in her engineering field in Australia, Lieutenant Commander Hawkins-Griffiths knows what it takes to thrive in high pressure situations. She will discuss: • Her experience in working in Defence and advice for new players • How to perform well under pressure • Working with diverse personalities and still achieving the outcome

Prudence Hawkins-Griffiths Senior Instructor, Junior Officer Staff Skills

WHO WILL ATTENDCurrent, emerging and aspiring leaders from junior management to senior management in the Public Sector including:

• Director

• Assistant Director

• Deputy Director

• Senior Manager

• Manager/Assistant Manager

• Team Leader

• Executive Officer

• Project Manager

• Adviser/Officer

• Grade 5-12 & S01-S02

• EL1-EL2 & APS5-6

Post-Summit Workshop17 June 2016

WORKSHOP SCHEDULE• 8.30 - 9.00 Registration

• 9.00 - 10.40 Session One

• 10.40 - 11.00 Morning Tea

• 11.00 - 12.30 Session Two

• 12.30 - 1.30 Lunch

• 1.30 - 3.00 Session Three

• 3.00 - 3.20 Afternoon Tea

• 3.20 - 4.30 Session Four

• 4.30 Close of Workshop

TEAM BOOKINGS AVAILABLE

TEAM OFTEAM OF TEAM OF

653 874 +15%DISCOUNT10%DISCOUNT 20%DISCOUNT

9.00 - 4.30

Inspiration and Innovation: Styles and Strategies to Lead a Successful Team in the Public SectorThe Public Sector is a complex and constantly evolving environment, which needs leaders committed to delivering results. In the current climate, departmental reform and organisational change are highly prevalent across Australia and leaders must learn to reflect and act on a strategic level in order to succeed.

Every leader should have the ability to inspire positive workplace culture, communicate organisational priorities and improve team performance in times of change. However, the aptitude for achieving this strategically and efficiently is difficult to master. In this workshop, participants will develop a fuller understanding of strategic leadership and how to highlight these skills. As a result, leaders will improve their capacity for executive leadership in the Public Sector and learn how to demonstrate this to their superiors.

In order to transition into the next executive band, leaders must hold and demonstrate certain skills. This workshop will not only provide aspiring leaders with those imperative skills, but also inspire ways to incorporate them into the workplace and show their readiness to step up to the next leadership level.

Managing and developing people • Driving development of organisational capability and managing staff performance • Motivating executive leadership capability development • Developing talent across the organisation and implementing effective approaches to identify it

Inspiring direction and organisational achievement • Supporting and communicating organisational vision and strategy • Communicating the expectations of certain organisational plans • Increasing team moral by celebrating organisational success and high performance

Optimising business outcomes • Aligning the organisation’s goals to industry changes • Strategically using resources to ensure positive results • Aligning workforce resources and talent with organisational priorities

Managing both change and reform • Preparing for long-term organisational change and building staff support • Actively seeking opportunities to improve workplace culture • Recognising and addressing cultural barriers to change at the organisational level

Expert Facilitator: Laurinda Gardner Former Deputy Secretary, Organisational ReformDepartment of Treasury and Finance VIC A highly capable and effective board director with over 15 years’ experience on boards in the not for profit, state and local government sectors, and as chair of two boards. Deep understanding about good governance and the role of boards versus the role of management.

A consultant and adviser in leadership, organisational culture and change, recruitment and strategic planning. A leadership and career coach.

A former Victorian state and local government senior executive with over 20 years’ experience leading large policy and operational teams. Content areas have included town planning, strategic planning, HR, finance, legal, audit and risk. An experienced leader of teams and member of senior teams reporting to CEOs, and a driver of change and reform

SPONSOR TODAY!Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

TEAM BOOKINGSReceive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

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* Receive up to $150 off registration if you register and pay by 17 May 2016

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Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Value Plus, Super Saver and Early Bird Discounts are not applicable to the individual Workshop. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only.

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Booking FormPrimus Hotel Sydney 339 Pitt Street, Sydney NSW 2000 Ph: +61 2 8027 8000

NSEL0616A - W

The NSW Public Sector Senior Officer and Executive Level Leadership Forum 201614, 15, 16 & 17 June 2016

Registration Policy: If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details.

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** Receive up to $300 off registration if you register and pay by 12 April 2016

*** Receive up to $400 off registration if you register and pay by 15 March 2016

The NSW Senior Officer and Executive Level Leadership Forum 2016

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