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The New ISO 9001:2015 Are you ready for changes? Reza Seifollahy
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The new ISO 9001:2015

Jan 19, 2015

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Reza Seifollahy

The new ISO 9001:2015 committee draft is published and distributed. There are changes which affect organizations who applied this standard. As it is among most famous ISO standards, follow up the changes would be critical and it is time to consider changes which might affect organizations' management systems.
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Page 1: The new ISO 9001:2015

The New

ISO 9001:2015

Are you ready for changes?

Reza Seifollahy

Page 2: The new ISO 9001:2015

Are you ready for changes?

Prepared by: Reza Seifollahy

Background

First published in 1987, ISO 9000 has consistently been ISO’s most popular series of standards.

building on 25 years of success, ISO technical committee ISO/TC 176,Quality management and quality assurance, subcommittee SC 2, Quality systems, is busy laying the groundwork for the next generation of quality management standards.

Page 3: The new ISO 9001:2015

Are you ready for Changes?

Prepared By: Reza Seifollahy

ISO 9001 revisions since beginning

1987

19942000

2008

2015

Revisions

Page 4: The new ISO 9001:2015

ISO 9000 Series

 They have: Consistently been ISO’s best-selling

standards ; Firmly established a common platform and

language for organizations to discuss quality ; By defining requirements in ISO 9001, Quality

management systems, that give a base-level confidence in an organization’s ability to provide conforming products, they have facilitated world trade.

Are you ready for changes?

Prepared by: Reza Seifollahy

Page 5: The new ISO 9001:2015

Are you ready for changes?

Prepared by: Reza Seifollahy

Latest ISO 9000 series

ISO9001:2008 is Quality management systems – Requirements

PreviousAdd latest Versions

ISO9004:2009 is Managing for the sustained success of an organization – A quality management approach

Page 6: The new ISO 9001:2015

Looking to the FutureAre you ready for the Changes?

Prepared by: Reza Seifollahy

The vision of standard preparation committee is looking a head to the needs of future.

Page 7: The new ISO 9001:2015

REVISION OF QUALITY PRINCIPLES

Basic Principles are revisited from eight to seven

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Prepared by: Reza Seifollahy

Page 8: The new ISO 9001:2015

5. Improvement

2. Leadership

7. RelationshipManagement

4. Process Approach

1.Customer Focus

6. Evidenced-Based decisionmaking

3. EngagementOf People

Quality Principles

The Revised Quality PrinciplesAre you ready for the changes?

Page 9: The new ISO 9001:2015

ISO 9001:2015 Time lineAre you ready for changes?

Prepared by: Reza Seifollahy

Page 10: The new ISO 9001:2015

6. Planning

7. Support

9. Performance Evaluation

10. Improvement

1. Scope

2. Normative references

4. Context of organization

5. Leadership

Ten Clauses

3. Terms and definition 8. Operations

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Page 11: The new ISO 9001:2015

Proposed Clauses:

1. Scope2. Normative references3. Terms and Definitions

3.01. Organization

3.02. Interested Party (preferred term)

3.03. Requirement

3.04. Management System

3.05. Top management

3.06. Effectiveness

3.07. Policy

Are you ready for the changes?

Prepared by: Reza Seifollahy

Page 12: The new ISO 9001:2015

Proposed Clauses:

3.08. Objective

3.09. Risk

3.10. Competence

3.11. Documented information

3.12. Process

3.13. Performance

3.14. Outsource (verb)

3.15. Monitoring

3.16. Measurement process

3.17. Audit

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Prepared by: Reza Seifollahy

Page 13: The new ISO 9001:2015

Proposed Clauses:

3.18. Conformity

3.19. Non-conformity

3.20. Correction

3.21. Corrective Action

3.22. Continual improvement

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Prepared by: Reza Seifollahy

Page 14: The new ISO 9001:2015

WELCOME TO REQUIREMENTS

Clause 4

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Page 15: The new ISO 9001:2015

Clause 4. Context of The Organization

4.1 Understanding the Organization and its context

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the scope of the quality management system

4.4. Quality Management System

4.4.1. General

4.4.2. Process Approach

Prepared by: Reza Seifollahy

Are you ready for the changes?

Page 16: The new ISO 9001:2015

Are you Ready for the changes?

Prepared by: Reza Seifollahy

Clause 5. Leadership

5.1 Leadership & Commitment

5.2 Quality Policy

5.3 Organizational Roles, Responsibilities & Authorities

5. Leadership

Page 17: The new ISO 9001:2015

Are you Ready for the changes?

Prepared by: Reza Seifollahy

Clause 6. Planning

6.1 Actions to address risks &opportunities

6.2 Quality objectives & planning To achieve them

6.3 Planning of changes

6. Planning

Page 18: The new ISO 9001:2015

Are you ready for the changes?

Prepared by: Reza Seifollahy

Clause 7. Support

7. Support

7.2

7.5

7.3

7.4

7.1Resources

Competence

Awareness

Documented Information

Communication

Page 19: The new ISO 9001:2015

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Prepared by: Reza Seifollahy

7.5 Documented Information

7.5

General

Creating & Updating

Control of DocumentedInformation

Page 20: The new ISO 9001:2015

Clause 8. Operation

8.1 Operational Planning & Control

8.2 Determination of Market needs & interactions with customers

8.3 Operational Planning process

8.4 Control of external Provision of Goods & Services

8.5 Development of Goods & Services

8.6 Production of goods and provision of services

8.7 Release of goods and services

8.8 Nonconforming goods & services

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Prepared by: Reza Seifollahy

Page 21: The new ISO 9001:2015

Note for consideration

The new clause 8 is covered the requirements of clause 7 in last version.

Clause 7.3 design & development in previous versions is simplified to clause 8.5 development of goods and services. The new standard resolved many problems related to design and development.

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Prepared by: Reza Seifollahy

Page 22: The new ISO 9001:2015

Clause 9. Performance evaluation

9.1.

9.2.

9.3.

Monitoring, measurement , analysis and evaluation 9.1.1.General, 9.1.2.customer satisfaction, 9.1.3. Analysis & evaluation of data

Internal Audit

Management Review

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Prepared by: Reza Seifollahy

Page 23: The new ISO 9001:2015

10.1 Nonconformity and Corrective Action

10.1 Nonconformity and Corrective Action

10.2 Improvement10.2 Improvement

Clause 10. Continual ImprovementAre you ready for the changes?

Page 24: The new ISO 9001:2015

CONTACT US [email protected]

Do you want to be among the First to learn about ISO 9001:2015?

(1 day course or 2 days workshop)

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Prepared by Reza Seifollahy

Page 25: The new ISO 9001:2015

FOLLOW ME ON SLIDESHARE TO RECEIVE UPDATES

http://www.slideshare.net/IranTraining

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