The New Australian Consumer Citizen Employee

7/30/2019 The New Australian Consumer Citizen Employee

1/12

Zhb Obp AryztafnaoImoyrcbt& Inznwbo

aoj Bc|fm~bb

Zhb Erzrtb me Aryztafnao Drynobyy Ztbojy

7/30/2019 The New Australian Consumer Citizen Employee

2/12

1Zhb Obp Aryztafnao Imoyrcbt& Inznwbo aoj Bc|fm~bb

A yba ihao`b hay dbbodtbpno` emt a jbiajbmt cmtb ay bc|fm~bby&inznwboy aoj imoyrcbtydbimcb noitbayno`f~cmdnfb& a`nfb aoj jn`nzaf/Aryztafna ny a oaznmo mejn`nzaff~#boadfbj ztndby;n\aj rybty& Zpbbzbty&ycatz|hmob yauaozy&pmtkno` cmzhbty&Eaibdmmk groknby aojFnokbjNo ybbkbty/

Mt`aonyaznmoy no bubt~ ybizmt aoj me affyha|by aoj yiafby atb ta||fno` pnzh zhb obpfaojyia|b/ Zhb~ atb yzatzno` zm tbafnyb zhazztajnznmoaf dfroz catkbz yb`cbozaznmo daybjmo jbcm`ta|hniy yrih ay a`b mt `bojbt atbom fmo`bt uafnj; zmja~y bountmocboz tbqrntbyyrdzfbt yzrj~/

Cmdnfnz~& a`nfnz~ aoj zhb jn`nzaf pmtfj rojbt|nobubt~ aiznunz~& aoj haub ihao`bj zhb dafaoibme |mpbt dbzpbbo nojnunjrafy aoj mt`aonyaznmoy

d~ affmpno` kompfbj`b& bo`a`bcboz aojnoefrboib zm efmp pnzhmrz zhb |atznin|aznmo mezhb ztajnznmoaf iryzmjnaoy me yrih nozbtaiznmoy# bozbt|tnyb& drynobyyby aoj `mubtocboz #ymcb jb`tbb me imoztmf hay dbbo ibjbj zmzhb bc|fm~bb& zhb imoyrcbt aoj zhb inznwbo/

Nzy a CAJ pmtfj7 hmp Cmdnfb& A`nfb& Jn`nzaf bc|fm~bby&inznwboy aoj imoyrcbty atb tbemtcno` Aryztafna

7/30/2019 The New Australian Consumer Citizen Employee

3/12

Zhb Obp Aryztafnao Imoyrcbt& Inznwbo aoj Bc|fm~bb 4

Zhmyb mt`aonyaznmoy zhaz pnff yrtunub aoj|tmy|bt atb zhmyb zhaz fbato zm dbimcbarzhbozni cbcdbty me mofnob imccronznby;zm dbobenz etmc zhb noyn`hzy zhaz |atznin|aznmo

iao jbfnubt/ Zhmyb zhaz eanf pnff bnzhbt n`omtbzhb bcbt`boib me zhb obp mtjbt& mt i~oniaff~azzbc|z zm bx|fmnz imoobizbj imccronznby&dmzh me phnih atb tbin|by emt bxznoiznmo/

7/30/2019 The New Australian Consumer Citizen Employee

4/12

9 Zhb Obp Aryztafnao Imoyrcbt& Inznwbo aoj Bc|fm~bb

Aryztafna yha|b#yhnezy

No zhb y|aib me a jbiajb& zhb yha|b meAryztafnay |m|rfaznmo hay yhnezbj |tmemrojf~7zhbtb atb cmtb me ry& pb atb noitbayno f~jnubtyb& aoj ay a oaznmo pb atb mfjbt/

Ne irttboz ztbojy |btynyz zhb oaznmoy |m|rfaznmopnff tbaih 9< cnffnmo d~ 4& pnff db mubt :< d~

4/ D~ zhbo zhbtb pnff db eat cmtb |bm|fbmubt 52 zhao rojbt 12/

Zhb nc|aiz me zhny |m|rfaznmo yha|b#yhnezno`mo zhb imoyrcbt& inznwbo aoj bc|fm~bb |tmenfbyme zhb oaznmo yhmrfj omz db rojbtbyzncazbj/\rz ync|f~& mt`aonyaznmoy phnih eanf zm |tb|atbtnyk bxznoiznmo ay oncdfbt tnuafy |maih zhb dbyz|bm|fb aoj frtb obp imoyrcbty/

Ym phm ny zhb obp bc|fm~bb= Emt cmtb zhaoa jbiajb& pmtkemtib |atznin|aznmo acmo`cbo hay hbfj yzbaj~ az atmroj 04/2 |bt iboz&

phnfb ebcafb |atznin|aznmo tazby no zhbpmtkemtib haub tnybo d~ afcmyz 1< |bt iboz&etmc 29/8 |bt iboz no 1>>> zm 2> |bt no 4>>& :0/1 |bt ibozme pmcbo pnzh ihnfjtbo a`bj emrt aoj rojbthaj gmdy/ Zmja~ zhaz orcdbt hay noitbaybj d~

obatf~ 12 |bt iboz zm a 2: |bt iboz pmtkemtib|atznin|aznmo tazb& fat`bf~ ay a tbyrfz me zhbcmtb efbxndfb a||tmaih aoj zbihomfm`~boadfbcboz me bc|fm~bty imr|fbj pnzh a yhnezno |rdfni |btib|znmo admrz pmtkno` cmzhbtyaoj erojno` emt batf~ ihnfjiatb |tm`taccby/

Gryz ay pmtk|faib aoj imccronz~ azznzrjbyhaub yhnezbj pnzh tb`atj zm pmtkno` cmzhbty&zhb azznzrjb zm mfjbt bc|fm~bty ny afymajgryzno`/ No 1>>>& 5

7/30/2019 The New Australian Consumer Citizen Employee

5/12

Cafb Cafb 22 #5: Ebcafb pnzh ihnfjtbo

7/30/2019 The New Australian Consumer Citizen Employee

6/12

2 Zhb Obp Aryztafnao Imoyrcbt& Inznwbo aoj Bc|fm~bb

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7/30/2019 The New Australian Consumer Citizen Employee

7/12

Zhb Obp Aryztafnao Imoyrcbt& Inznwbo aoj Bc|fm~bb 5

Ym zhb oaznmo imc|tnyby a |m|rfaznmo menoitbayno f~ jnubtyb& pbff noemtcbj aoj jn`nzaff~boadfbj bc|fm~bby& inznwboy aoj imoyrcbty/Zhb~ atb afym noitbayno`f~ cmdnfb aoj zhny hayyn`oneniaoz tacneniaznmoy emt mt`aonyaznmoy meaff ynwby/ Zhb |aib az phnih zhny cmdnfnz~ aoja`nfnz~ hay dbbo aihnbubj ny no nzybfe bunjboibme zhb ubfminz~ zhaz imoyrcbty& inznwboy aojbc|fm~bby bx|biz aoj bcdtaib zbihomfm`~/Zhb entyz n\hmob pay faroihbj no 4

7/30/2019 The New Australian Consumer Citizen Employee

8/12

me Aryztafnaodrynobyyby affmpbc|fm~bby zmdtno` zhbnt mpojbunib zm ryb nozhb pmtk|faib/

4:"

me 12#52 ~bat mfjAryztafnaoy mpo aycatz|hmob/

58"

0Zhb Obp Aryztafnao Imoyrcbt& Inznwbo aoj Bc|fm~bb

Zhb tnyb me zhb imoobizbjaoj imoenjboz bc|fm~bbZhb cmjbtazb zafboz `a| phnih bxnyzy zmja~no Aryztafna ny bx|bizbj zm |btynyz zhtmr`h zhbimcno` jbiajb/ Hmpbubt emt mzhbt oaznmoyyrih ay Yno`a|mtb& zhb RK& RY aoj Iaoaja&bubo cmtb bxztbcb zafboz yhmtza`by atbaoznin|azbj phnih pmrfj emtib fmiaf bc|fm~btyzm imc|bzb emt zafboz omz gryz no Aryztafna&

drz nozbtoaznmoaff~/

ADY jaza mo fadmrt cmdnfnz~ aftbaj~ |mnozyzm a pmtkemtib no phnih 4< |bt iboz me |bm|fbhaub dbbo no zhbnt irttboz gmd emt fbyy zhao14 cmozhy/ @fmdaf cmdnfnz~& zhb m||mtzronz~zm |atznin|azb no itmpj#ymrtino` imccronznbyaoj zhb frtb aoj efbxndnfnz~ me imoztaiz tmfby&imrfj cakb nz bubo hatjbt emt bc|fm~bty zmenoj aoj tbzano yknffy/

No ajjnznmo& zhb phnzb imffat pmtkemtib

pnff dbobenz etmc zhb bx|aojno` tao`bme bjriaznmoaf m||mtzronznby7 zhb tnyb noAryztafnay yihmmf fbauno` a`b& imr|fbjpnzh zhb admfnznmo me rojbt`tajrazb ia|yno ronubtynznby ny aftbaj~ ortzrtno` a cmtbbjriazbj fmiaf zafboz |mmf fnkbf~ zm boimrta`bfmo`bt#zbtc pmtkemtib |atznin|aznmo (zhbtb nya jntbiz imttbfaznmo dbzpbbo bjriaznmo aojmfjbt pmtkbt pmtkemtib |atznin|aznmo./

Zhny zafboz |mmf pnff hmpbubt |tmubnoitbayno`f~ efrnj; zhb ajuboz me CMMIy(Cayynub M|bo Mofnob Imrtyby. etmc Aryztafnaoaoj nozbtoaznmoaf ronubtynznby pnff |tmunjbetbb aiibyy zm bjriaznmo m|bono` `fmdafm||mtzronznby phnih pbtb |tbunmryf~ hatj zmaiibyy/ Bc|fm~bty pnff obbj zm rojbtyzaoj aonoitbayno` orcdbt me |mzboznaf qrafneniaznmoyaoj aiitbjnzaznmoy& ay CMMI |tmunjbty yrihay Rjainz~ bxzboj zhbnt tbaih d~ pmtkno` zmybirtb bc|fm~cboz emt nzy yzrjbozy/

Ztajnznmoaf bc|fm~cboz pnff afym haub zmimc|bzb pnzh zhb tnyb me `fmdaf itmpjymrtibtytao`no` etmc `bobtafnyz yknffy ynzby yrih ayppp/etbbfaoibt/imc zm hn`hf~ y|binafnybjobzpmtky yrih ay ppp/ka``fb/imc/

Ymcb mt`aonyaznmoy atb zrtono` zm zbihomfm`~nzybfe emt ymfrznmoy/ Emt bxac|fb& no ao beemtzzm ybirtb hn`h qrafnz~ @bo ^ gmd iaojnjazby&Cattnmzz Hmzbfy % Tbymtzy itbazbjC~ Cattnmzz Hmzbf& a Eaibdmmk daybj

tbitrnzno` zmmf/ \mzboznaf hntby caoa`b auntzraf hmzbf tbyzartaoz mofnob zbyzno` zhbntyknffy zm bato |mnozy emt caoa`no` drj`bzy&hntno` aoj ztanono` bc|fm~bby aoj |tmunjno``mmj ybtunib/ Zhb iaojnjazb bo`a`by jntbizf~pnzh zhb |mzboznaf bc|fm~bt; zhb bc|fm~bt iaomdybtub iaojnjazb yknffy mofnob/

Phnfb bc|fm~bty iao enoj nz ztnik~ zm oaun`azbzhb obp bountmocboz& bc|fm~bby atb eaino`zhbnt mpo obp ihaffbo`by& |atzf~ d~ jnoz menoitbaybj bjriaznmo aoj tbyrfzno` |tmebyynmoafm||mtzronznby& fbajno` cao~ Aryztafnaoy zmjbfa~ |atbozhmmj/ No 4

7/30/2019 The New Australian Consumer Citizen Employee

9/12

Ymrtib7 ADY 248>

1>>>1

1>>4

1>>9

1>>:

1>>2

1>>5

1>>0

1>>8

1>>>

4

7/30/2019 The New Australian Consumer Citizen Employee

10/12

> Zhb Obp Aryztafnao Imoyrcbt& Inznwbo aoj Bc|fm~bb

Aryztafna

Iaoaja

RK

RYA

Ntbfaoj

Y|ano

Etaoib

Ga|ao

Zmfj |bm|fb atmroj zhbc admrz zhbntdaj iryzmcbt ybtunib bx|btnboib

\myzbj ob`aznub imccbozy admrz zhbntdaj iryzmcbt ybtunib bx|btnboib mofnob

>4"

49"

4>"

94"

42"

15"

45"

44"

14"

8:"

89"

8