The Mekong Club Financial Services Working Group December 2016 MODERN SLAVERY: A RESOURCE GUIDE FOR THE BANKING INDUSTRY
The Mekong Club Financial Services Working Group
December 2016
MODERN SLAVERY A RESOURCE GUIDE FORTHE BANKING INDUSTRY
INDEX
3 Foreword
4 MODERN SLAVERY UNDERSTANDING THE PROBLEM5 Background6 HearingVictimsrsquoVoicesTheCases8 ModernSlaveryAnOverviewoftheData11 WhatElementsCompriseSlaveryToday13 TermsDefinitionsandEmergingTrends16 GlobalImpactofAnti-ModernSlaveryEfforts17 BusinessRisk
18 MODERNSLAVERYANDTHEFINANCIALSERVICESSECTOR19 HowDidModernSlaveryBecomeanIssueforthePrivateSector19 TrendsRelatedtoModernSlaveryandthePrivateSector23 Modern Slavery and Manufacturing 23 ModernSlaveryandtheFinancialServicesSector37 DueDiligenceRelatedtoComplianceEnvironments40 RelationshipManagementamongBankingDepartments43 FacilitatingInternalCommunicationtoaddressMoneyLaunderingRelatedtoModernSlavery
44 Conclusions45 TheMekongClub46 References
A RESOURCE GUIDE FOR THE BANKING INDUSTRY
2The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
FOREWORDAsthemaingatewaythroughwhich70percentofmodernslaveryandtraffickingflowstheprivatesectorisinauniquepositiontoturnthetideinthefightagainstthisinsidiouscrimeAttheheartofmodern-dayslaveryisthearterialebbandflowofmoneymovinginwavesaroundtheworldAnnualprofitsfrommodern-dayslaveryareestimatedatUS$150billionandtheseproceedsareundoubtedlyfindingtheirwayintotheglobalfinancialsystem
BeingonthefrontlinesofthesystemthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityWiththerighttrainingthissectorcanbeequippedtoidentifynewmoneylaunderingtrendsthatmaybelinkedtoslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromillegalandfraudulentbusinesses
RecognitionofmodernslaveryandhumantraffickingissuesinHongKongislowamongfinancialinstitutionsThestepsthatmostaretakingtoeradicateslaveryinvolvereferringtotheirexistinganti-moneylaundering(AML)protocolsButthereisconsensusthatbroaderunderstandingofwhattodotoaddresstheissueislacking
WeattheMekongClubhavebeenveryencouragedbythecommitmentandleadershipdemonstratedbythemembersofourFinancialServicesWorkingGroupaninterbankforumofkeycompanieswhomeetregularlytolearnsharebestpracticesandcollaboratetofindsolutionsthataimtoprovidetangibleresultsinthefightagainstmodernslaveryThesecompanieshaveidentifiedtheneedforthisguidewhichprovidesfurthertrainingonhowbanksinHongKongcanbetteraddressthemonetaryelementsofmodernslaveryandtrafficking
ThroughthispublicationwehopetoprovidefurtherinformationonthisissueWewillalsoprovideamoreformalizedapproachforfinancialinstitutionstoimplementmovingslaveryandtraffickinghigheruptheAMLagendaaswellasprovidingguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffcanbeaskingtoensureimpactfulswiftaction
WeencourageallfinancialinstitutionstousethisguideDoingsowillhelpimplementrealtangiblechangethatwillimpactmillionsoflivesforthebetter
~ The Mekong Club
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 3
MODULE ONE
MODERN SLAVERY UNDERSTANDING
THE PROBLEM
BACKGROUNDEveryfoursecondssomeoneissoldintomodernslaverysomewhereintheworldEvery60secondsthecriminalindustrythatsupportsmodernslaverymakesmorethanUS$285000ThesestatisticscalculatedfromestimatesbytheInternationalLaborOrganization(ILO)1revealthesizeandinternationalscopeofmodernslaveryandtraffickingasystemthattreatshumanbeingsasacommodityThesecrimeshappeninurbanmetropolisesandinremoteruralareasindevelopinganddevelopednationsModernslaverytouchesnearlyeverysupplychainandnoindustryisexempt
ThesumsofmoneyinvolvedaresohighthislucrativeandgloballypervasiveindustryisoneofthefastestgrowingcriminalenterprisesandsitsbehindthedrugtradeasthemostprofitableorganisedcrimePertheUnitedNationsprofitsfrommodernslaveryandhumantraffickingareestimatedtobeashighasUS$150billionayearThissumisgeneratedthroughtheslaveryabuseandexploitationofanestimated458millionpeople2
AcrimethatreliesheavilyonaccesstofinancialinstitutionsawiderangeoforganisationsarenotonlydestinationsforslaveryandtraffickingproceedsbutalsoconduitstofinancingeverystepoftheslaveryandtraffickingjourneyRecognizingtheircentralimportancetoslaveryandtraffickingoperationsfinancialinstitutionsareseekingwaystostrikebackStoppingthearterialflowofmoneywillcausethebeastofmodern-dayslaverytoatrophyandshrinkalthoughnooneisundertheillusionthatitcaneverdisappearcompletelyThatrealitymustnotandshouldnotlessenoureffortstostaunchthesustenance(money)thatfeedsthebeast
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 5
HEARING VICTIMSrsquo VOICES THE CASES
Thebasiccharacteristicsofmodernslaveryinclude
Use of fraud or deception to trick a person into anexploitativelaboursituation
Useofdebtviolenceorthreatstoholdthepersoninplaceand
Lackofanypaymentinexchangeforservicesprovided
Inessence theperson loses control ofhisher lifeandisenslavedHumantraffickinggoesfarbeyondwomenandgirlswhoareforcedintoprostitutionMenwomenandchildrenarestolendeceivedorseducedintoopportunitiesthatdonotexistinsteadtheybecomeslavesOneofthebestways to quickly understand the complexityand sheer horror of modern slavery is tolistentotheirstories
FORCED LABOUR - FISHING BOAT CASE
ldquoI was only 16 years old when I was forced onto that fishing boat I was told that the job was easy and that Irsquod be paid a good wage But instead I
ended up working 18 hours a day every day For food we ate nothing but fish and rice twice a day If I got sick or injured I worked I had seen others who
had fallen ill and the captain simply threw them over the side of the boat I still remember their pleas for help as the ocean carried them away to their deaths I
was beaten if I didnrsquot work hard enough or even if I did Days often went by with only a few hours of sleep I was so tired sometimes I felt Irsquod go crazy To keep me
working they would force me to take powerful drugs that destroyed my body When I finally returned to port after four years at sea I was not given any pay The captain
told me that I was an illegal migrant so he didnrsquot have to give me anything Having no way to communicate with my family while I was away my mother and father assumed I
was dead Since they moved away I donrsquot know where to find themrdquo
Male Cambodian victim exploited in Thailand
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 6
FORCED LABOUR ndash SWEAT SHOP
ldquoWhen I was 16 years old I heard that many spinning mills in a big city in my region offered work My family was very poor and I wanted to help so I went there I didnrsquot know which one had work so I just chose one The man who managed the mill said I could have a job We negotiated a salary of US$50 a month He said that I had to live in the factory site There was no contract for me to sign but for me this was a huge amount of money so I accepted and started working immediately After working 18 hours a day for the first month I went to the employer and asked for my pay He smiled and laughed before saying ldquoI am sorry I forgot to mention to you that it costs me US$54 a month to keep you here and I am only paying you US$50 So you owe me money Until you pay it back you cannot leave this placerdquo With armed security guards barbed wire and high walls I couldnrsquot escape For three years I was not able to leave I could not contact my family The more I worked the more debt I owed With so much work with nothing in return my heart was filled with hopelessness and despair If that fire hadnrsquot brought the authorities I would never have been able to leave I lost three years of my life Gone stolen from me Something I can never get back againrdquo
Female Indian victim exploited in India
FORCED LABOUR ndash CONSTRUCTION
ldquoWhen I arrived at the construction site I was so excited The foreman told me that I could get a good job While he said he couldnrsquot pay me for the first three months I didnrsquot mind He seemed like a respectable person Every day I worked from 700 am to 700 pm The work was hard and dangerous but that was okay After three months I went to get my pay But the foreman told me that Irsquod have to wait another two months While I wasnrsquot happy what else could I do I borrowed more money from my friends and continued to work But each time I asked for my wages I was told the same answermdashnext month After 12 months passed I was desperate I was heavily in debt without any money When I had heard that there were others like me we all got together and as a group we approached the foreman This angered him greatly The next day a van pulled up and the police took us all away The foreman stood there and smiled It was he who called them there At that moment I could tell that he had never intended to pay any of us Two weeks later I was deported For an entire year I worked for nothing For an entire year I was a slaverdquo
Male Laotian victim exploited in Vietnam
7The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
INDEX
3 Foreword
4 MODERN SLAVERY UNDERSTANDING THE PROBLEM5 Background6 HearingVictimsrsquoVoicesTheCases8 ModernSlaveryAnOverviewoftheData11 WhatElementsCompriseSlaveryToday13 TermsDefinitionsandEmergingTrends16 GlobalImpactofAnti-ModernSlaveryEfforts17 BusinessRisk
18 MODERNSLAVERYANDTHEFINANCIALSERVICESSECTOR19 HowDidModernSlaveryBecomeanIssueforthePrivateSector19 TrendsRelatedtoModernSlaveryandthePrivateSector23 Modern Slavery and Manufacturing 23 ModernSlaveryandtheFinancialServicesSector37 DueDiligenceRelatedtoComplianceEnvironments40 RelationshipManagementamongBankingDepartments43 FacilitatingInternalCommunicationtoaddressMoneyLaunderingRelatedtoModernSlavery
44 Conclusions45 TheMekongClub46 References
A RESOURCE GUIDE FOR THE BANKING INDUSTRY
2The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
FOREWORDAsthemaingatewaythroughwhich70percentofmodernslaveryandtraffickingflowstheprivatesectorisinauniquepositiontoturnthetideinthefightagainstthisinsidiouscrimeAttheheartofmodern-dayslaveryisthearterialebbandflowofmoneymovinginwavesaroundtheworldAnnualprofitsfrommodern-dayslaveryareestimatedatUS$150billionandtheseproceedsareundoubtedlyfindingtheirwayintotheglobalfinancialsystem
BeingonthefrontlinesofthesystemthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityWiththerighttrainingthissectorcanbeequippedtoidentifynewmoneylaunderingtrendsthatmaybelinkedtoslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromillegalandfraudulentbusinesses
RecognitionofmodernslaveryandhumantraffickingissuesinHongKongislowamongfinancialinstitutionsThestepsthatmostaretakingtoeradicateslaveryinvolvereferringtotheirexistinganti-moneylaundering(AML)protocolsButthereisconsensusthatbroaderunderstandingofwhattodotoaddresstheissueislacking
WeattheMekongClubhavebeenveryencouragedbythecommitmentandleadershipdemonstratedbythemembersofourFinancialServicesWorkingGroupaninterbankforumofkeycompanieswhomeetregularlytolearnsharebestpracticesandcollaboratetofindsolutionsthataimtoprovidetangibleresultsinthefightagainstmodernslaveryThesecompanieshaveidentifiedtheneedforthisguidewhichprovidesfurthertrainingonhowbanksinHongKongcanbetteraddressthemonetaryelementsofmodernslaveryandtrafficking
ThroughthispublicationwehopetoprovidefurtherinformationonthisissueWewillalsoprovideamoreformalizedapproachforfinancialinstitutionstoimplementmovingslaveryandtraffickinghigheruptheAMLagendaaswellasprovidingguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffcanbeaskingtoensureimpactfulswiftaction
WeencourageallfinancialinstitutionstousethisguideDoingsowillhelpimplementrealtangiblechangethatwillimpactmillionsoflivesforthebetter
~ The Mekong Club
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 3
MODULE ONE
MODERN SLAVERY UNDERSTANDING
THE PROBLEM
BACKGROUNDEveryfoursecondssomeoneissoldintomodernslaverysomewhereintheworldEvery60secondsthecriminalindustrythatsupportsmodernslaverymakesmorethanUS$285000ThesestatisticscalculatedfromestimatesbytheInternationalLaborOrganization(ILO)1revealthesizeandinternationalscopeofmodernslaveryandtraffickingasystemthattreatshumanbeingsasacommodityThesecrimeshappeninurbanmetropolisesandinremoteruralareasindevelopinganddevelopednationsModernslaverytouchesnearlyeverysupplychainandnoindustryisexempt
ThesumsofmoneyinvolvedaresohighthislucrativeandgloballypervasiveindustryisoneofthefastestgrowingcriminalenterprisesandsitsbehindthedrugtradeasthemostprofitableorganisedcrimePertheUnitedNationsprofitsfrommodernslaveryandhumantraffickingareestimatedtobeashighasUS$150billionayearThissumisgeneratedthroughtheslaveryabuseandexploitationofanestimated458millionpeople2
AcrimethatreliesheavilyonaccesstofinancialinstitutionsawiderangeoforganisationsarenotonlydestinationsforslaveryandtraffickingproceedsbutalsoconduitstofinancingeverystepoftheslaveryandtraffickingjourneyRecognizingtheircentralimportancetoslaveryandtraffickingoperationsfinancialinstitutionsareseekingwaystostrikebackStoppingthearterialflowofmoneywillcausethebeastofmodern-dayslaverytoatrophyandshrinkalthoughnooneisundertheillusionthatitcaneverdisappearcompletelyThatrealitymustnotandshouldnotlessenoureffortstostaunchthesustenance(money)thatfeedsthebeast
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 5
HEARING VICTIMSrsquo VOICES THE CASES
Thebasiccharacteristicsofmodernslaveryinclude
Use of fraud or deception to trick a person into anexploitativelaboursituation
Useofdebtviolenceorthreatstoholdthepersoninplaceand
Lackofanypaymentinexchangeforservicesprovided
Inessence theperson loses control ofhisher lifeandisenslavedHumantraffickinggoesfarbeyondwomenandgirlswhoareforcedintoprostitutionMenwomenandchildrenarestolendeceivedorseducedintoopportunitiesthatdonotexistinsteadtheybecomeslavesOneofthebestways to quickly understand the complexityand sheer horror of modern slavery is tolistentotheirstories
FORCED LABOUR - FISHING BOAT CASE
ldquoI was only 16 years old when I was forced onto that fishing boat I was told that the job was easy and that Irsquod be paid a good wage But instead I
ended up working 18 hours a day every day For food we ate nothing but fish and rice twice a day If I got sick or injured I worked I had seen others who
had fallen ill and the captain simply threw them over the side of the boat I still remember their pleas for help as the ocean carried them away to their deaths I
was beaten if I didnrsquot work hard enough or even if I did Days often went by with only a few hours of sleep I was so tired sometimes I felt Irsquod go crazy To keep me
working they would force me to take powerful drugs that destroyed my body When I finally returned to port after four years at sea I was not given any pay The captain
told me that I was an illegal migrant so he didnrsquot have to give me anything Having no way to communicate with my family while I was away my mother and father assumed I
was dead Since they moved away I donrsquot know where to find themrdquo
Male Cambodian victim exploited in Thailand
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 6
FORCED LABOUR ndash SWEAT SHOP
ldquoWhen I was 16 years old I heard that many spinning mills in a big city in my region offered work My family was very poor and I wanted to help so I went there I didnrsquot know which one had work so I just chose one The man who managed the mill said I could have a job We negotiated a salary of US$50 a month He said that I had to live in the factory site There was no contract for me to sign but for me this was a huge amount of money so I accepted and started working immediately After working 18 hours a day for the first month I went to the employer and asked for my pay He smiled and laughed before saying ldquoI am sorry I forgot to mention to you that it costs me US$54 a month to keep you here and I am only paying you US$50 So you owe me money Until you pay it back you cannot leave this placerdquo With armed security guards barbed wire and high walls I couldnrsquot escape For three years I was not able to leave I could not contact my family The more I worked the more debt I owed With so much work with nothing in return my heart was filled with hopelessness and despair If that fire hadnrsquot brought the authorities I would never have been able to leave I lost three years of my life Gone stolen from me Something I can never get back againrdquo
Female Indian victim exploited in India
FORCED LABOUR ndash CONSTRUCTION
ldquoWhen I arrived at the construction site I was so excited The foreman told me that I could get a good job While he said he couldnrsquot pay me for the first three months I didnrsquot mind He seemed like a respectable person Every day I worked from 700 am to 700 pm The work was hard and dangerous but that was okay After three months I went to get my pay But the foreman told me that Irsquod have to wait another two months While I wasnrsquot happy what else could I do I borrowed more money from my friends and continued to work But each time I asked for my wages I was told the same answermdashnext month After 12 months passed I was desperate I was heavily in debt without any money When I had heard that there were others like me we all got together and as a group we approached the foreman This angered him greatly The next day a van pulled up and the police took us all away The foreman stood there and smiled It was he who called them there At that moment I could tell that he had never intended to pay any of us Two weeks later I was deported For an entire year I worked for nothing For an entire year I was a slaverdquo
Male Laotian victim exploited in Vietnam
7The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
FOREWORDAsthemaingatewaythroughwhich70percentofmodernslaveryandtraffickingflowstheprivatesectorisinauniquepositiontoturnthetideinthefightagainstthisinsidiouscrimeAttheheartofmodern-dayslaveryisthearterialebbandflowofmoneymovinginwavesaroundtheworldAnnualprofitsfrommodern-dayslaveryareestimatedatUS$150billionandtheseproceedsareundoubtedlyfindingtheirwayintotheglobalfinancialsystem
BeingonthefrontlinesofthesystemthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityWiththerighttrainingthissectorcanbeequippedtoidentifynewmoneylaunderingtrendsthatmaybelinkedtoslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromillegalandfraudulentbusinesses
RecognitionofmodernslaveryandhumantraffickingissuesinHongKongislowamongfinancialinstitutionsThestepsthatmostaretakingtoeradicateslaveryinvolvereferringtotheirexistinganti-moneylaundering(AML)protocolsButthereisconsensusthatbroaderunderstandingofwhattodotoaddresstheissueislacking
WeattheMekongClubhavebeenveryencouragedbythecommitmentandleadershipdemonstratedbythemembersofourFinancialServicesWorkingGroupaninterbankforumofkeycompanieswhomeetregularlytolearnsharebestpracticesandcollaboratetofindsolutionsthataimtoprovidetangibleresultsinthefightagainstmodernslaveryThesecompanieshaveidentifiedtheneedforthisguidewhichprovidesfurthertrainingonhowbanksinHongKongcanbetteraddressthemonetaryelementsofmodernslaveryandtrafficking
ThroughthispublicationwehopetoprovidefurtherinformationonthisissueWewillalsoprovideamoreformalizedapproachforfinancialinstitutionstoimplementmovingslaveryandtraffickinghigheruptheAMLagendaaswellasprovidingguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffcanbeaskingtoensureimpactfulswiftaction
WeencourageallfinancialinstitutionstousethisguideDoingsowillhelpimplementrealtangiblechangethatwillimpactmillionsoflivesforthebetter
~ The Mekong Club
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 3
MODULE ONE
MODERN SLAVERY UNDERSTANDING
THE PROBLEM
BACKGROUNDEveryfoursecondssomeoneissoldintomodernslaverysomewhereintheworldEvery60secondsthecriminalindustrythatsupportsmodernslaverymakesmorethanUS$285000ThesestatisticscalculatedfromestimatesbytheInternationalLaborOrganization(ILO)1revealthesizeandinternationalscopeofmodernslaveryandtraffickingasystemthattreatshumanbeingsasacommodityThesecrimeshappeninurbanmetropolisesandinremoteruralareasindevelopinganddevelopednationsModernslaverytouchesnearlyeverysupplychainandnoindustryisexempt
ThesumsofmoneyinvolvedaresohighthislucrativeandgloballypervasiveindustryisoneofthefastestgrowingcriminalenterprisesandsitsbehindthedrugtradeasthemostprofitableorganisedcrimePertheUnitedNationsprofitsfrommodernslaveryandhumantraffickingareestimatedtobeashighasUS$150billionayearThissumisgeneratedthroughtheslaveryabuseandexploitationofanestimated458millionpeople2
AcrimethatreliesheavilyonaccesstofinancialinstitutionsawiderangeoforganisationsarenotonlydestinationsforslaveryandtraffickingproceedsbutalsoconduitstofinancingeverystepoftheslaveryandtraffickingjourneyRecognizingtheircentralimportancetoslaveryandtraffickingoperationsfinancialinstitutionsareseekingwaystostrikebackStoppingthearterialflowofmoneywillcausethebeastofmodern-dayslaverytoatrophyandshrinkalthoughnooneisundertheillusionthatitcaneverdisappearcompletelyThatrealitymustnotandshouldnotlessenoureffortstostaunchthesustenance(money)thatfeedsthebeast
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 5
HEARING VICTIMSrsquo VOICES THE CASES
Thebasiccharacteristicsofmodernslaveryinclude
Use of fraud or deception to trick a person into anexploitativelaboursituation
Useofdebtviolenceorthreatstoholdthepersoninplaceand
Lackofanypaymentinexchangeforservicesprovided
Inessence theperson loses control ofhisher lifeandisenslavedHumantraffickinggoesfarbeyondwomenandgirlswhoareforcedintoprostitutionMenwomenandchildrenarestolendeceivedorseducedintoopportunitiesthatdonotexistinsteadtheybecomeslavesOneofthebestways to quickly understand the complexityand sheer horror of modern slavery is tolistentotheirstories
FORCED LABOUR - FISHING BOAT CASE
ldquoI was only 16 years old when I was forced onto that fishing boat I was told that the job was easy and that Irsquod be paid a good wage But instead I
ended up working 18 hours a day every day For food we ate nothing but fish and rice twice a day If I got sick or injured I worked I had seen others who
had fallen ill and the captain simply threw them over the side of the boat I still remember their pleas for help as the ocean carried them away to their deaths I
was beaten if I didnrsquot work hard enough or even if I did Days often went by with only a few hours of sleep I was so tired sometimes I felt Irsquod go crazy To keep me
working they would force me to take powerful drugs that destroyed my body When I finally returned to port after four years at sea I was not given any pay The captain
told me that I was an illegal migrant so he didnrsquot have to give me anything Having no way to communicate with my family while I was away my mother and father assumed I
was dead Since they moved away I donrsquot know where to find themrdquo
Male Cambodian victim exploited in Thailand
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 6
FORCED LABOUR ndash SWEAT SHOP
ldquoWhen I was 16 years old I heard that many spinning mills in a big city in my region offered work My family was very poor and I wanted to help so I went there I didnrsquot know which one had work so I just chose one The man who managed the mill said I could have a job We negotiated a salary of US$50 a month He said that I had to live in the factory site There was no contract for me to sign but for me this was a huge amount of money so I accepted and started working immediately After working 18 hours a day for the first month I went to the employer and asked for my pay He smiled and laughed before saying ldquoI am sorry I forgot to mention to you that it costs me US$54 a month to keep you here and I am only paying you US$50 So you owe me money Until you pay it back you cannot leave this placerdquo With armed security guards barbed wire and high walls I couldnrsquot escape For three years I was not able to leave I could not contact my family The more I worked the more debt I owed With so much work with nothing in return my heart was filled with hopelessness and despair If that fire hadnrsquot brought the authorities I would never have been able to leave I lost three years of my life Gone stolen from me Something I can never get back againrdquo
Female Indian victim exploited in India
FORCED LABOUR ndash CONSTRUCTION
ldquoWhen I arrived at the construction site I was so excited The foreman told me that I could get a good job While he said he couldnrsquot pay me for the first three months I didnrsquot mind He seemed like a respectable person Every day I worked from 700 am to 700 pm The work was hard and dangerous but that was okay After three months I went to get my pay But the foreman told me that Irsquod have to wait another two months While I wasnrsquot happy what else could I do I borrowed more money from my friends and continued to work But each time I asked for my wages I was told the same answermdashnext month After 12 months passed I was desperate I was heavily in debt without any money When I had heard that there were others like me we all got together and as a group we approached the foreman This angered him greatly The next day a van pulled up and the police took us all away The foreman stood there and smiled It was he who called them there At that moment I could tell that he had never intended to pay any of us Two weeks later I was deported For an entire year I worked for nothing For an entire year I was a slaverdquo
Male Laotian victim exploited in Vietnam
7The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE ONE
MODERN SLAVERY UNDERSTANDING
THE PROBLEM
BACKGROUNDEveryfoursecondssomeoneissoldintomodernslaverysomewhereintheworldEvery60secondsthecriminalindustrythatsupportsmodernslaverymakesmorethanUS$285000ThesestatisticscalculatedfromestimatesbytheInternationalLaborOrganization(ILO)1revealthesizeandinternationalscopeofmodernslaveryandtraffickingasystemthattreatshumanbeingsasacommodityThesecrimeshappeninurbanmetropolisesandinremoteruralareasindevelopinganddevelopednationsModernslaverytouchesnearlyeverysupplychainandnoindustryisexempt
ThesumsofmoneyinvolvedaresohighthislucrativeandgloballypervasiveindustryisoneofthefastestgrowingcriminalenterprisesandsitsbehindthedrugtradeasthemostprofitableorganisedcrimePertheUnitedNationsprofitsfrommodernslaveryandhumantraffickingareestimatedtobeashighasUS$150billionayearThissumisgeneratedthroughtheslaveryabuseandexploitationofanestimated458millionpeople2
AcrimethatreliesheavilyonaccesstofinancialinstitutionsawiderangeoforganisationsarenotonlydestinationsforslaveryandtraffickingproceedsbutalsoconduitstofinancingeverystepoftheslaveryandtraffickingjourneyRecognizingtheircentralimportancetoslaveryandtraffickingoperationsfinancialinstitutionsareseekingwaystostrikebackStoppingthearterialflowofmoneywillcausethebeastofmodern-dayslaverytoatrophyandshrinkalthoughnooneisundertheillusionthatitcaneverdisappearcompletelyThatrealitymustnotandshouldnotlessenoureffortstostaunchthesustenance(money)thatfeedsthebeast
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 5
HEARING VICTIMSrsquo VOICES THE CASES
Thebasiccharacteristicsofmodernslaveryinclude
Use of fraud or deception to trick a person into anexploitativelaboursituation
Useofdebtviolenceorthreatstoholdthepersoninplaceand
Lackofanypaymentinexchangeforservicesprovided
Inessence theperson loses control ofhisher lifeandisenslavedHumantraffickinggoesfarbeyondwomenandgirlswhoareforcedintoprostitutionMenwomenandchildrenarestolendeceivedorseducedintoopportunitiesthatdonotexistinsteadtheybecomeslavesOneofthebestways to quickly understand the complexityand sheer horror of modern slavery is tolistentotheirstories
FORCED LABOUR - FISHING BOAT CASE
ldquoI was only 16 years old when I was forced onto that fishing boat I was told that the job was easy and that Irsquod be paid a good wage But instead I
ended up working 18 hours a day every day For food we ate nothing but fish and rice twice a day If I got sick or injured I worked I had seen others who
had fallen ill and the captain simply threw them over the side of the boat I still remember their pleas for help as the ocean carried them away to their deaths I
was beaten if I didnrsquot work hard enough or even if I did Days often went by with only a few hours of sleep I was so tired sometimes I felt Irsquod go crazy To keep me
working they would force me to take powerful drugs that destroyed my body When I finally returned to port after four years at sea I was not given any pay The captain
told me that I was an illegal migrant so he didnrsquot have to give me anything Having no way to communicate with my family while I was away my mother and father assumed I
was dead Since they moved away I donrsquot know where to find themrdquo
Male Cambodian victim exploited in Thailand
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 6
FORCED LABOUR ndash SWEAT SHOP
ldquoWhen I was 16 years old I heard that many spinning mills in a big city in my region offered work My family was very poor and I wanted to help so I went there I didnrsquot know which one had work so I just chose one The man who managed the mill said I could have a job We negotiated a salary of US$50 a month He said that I had to live in the factory site There was no contract for me to sign but for me this was a huge amount of money so I accepted and started working immediately After working 18 hours a day for the first month I went to the employer and asked for my pay He smiled and laughed before saying ldquoI am sorry I forgot to mention to you that it costs me US$54 a month to keep you here and I am only paying you US$50 So you owe me money Until you pay it back you cannot leave this placerdquo With armed security guards barbed wire and high walls I couldnrsquot escape For three years I was not able to leave I could not contact my family The more I worked the more debt I owed With so much work with nothing in return my heart was filled with hopelessness and despair If that fire hadnrsquot brought the authorities I would never have been able to leave I lost three years of my life Gone stolen from me Something I can never get back againrdquo
Female Indian victim exploited in India
FORCED LABOUR ndash CONSTRUCTION
ldquoWhen I arrived at the construction site I was so excited The foreman told me that I could get a good job While he said he couldnrsquot pay me for the first three months I didnrsquot mind He seemed like a respectable person Every day I worked from 700 am to 700 pm The work was hard and dangerous but that was okay After three months I went to get my pay But the foreman told me that Irsquod have to wait another two months While I wasnrsquot happy what else could I do I borrowed more money from my friends and continued to work But each time I asked for my wages I was told the same answermdashnext month After 12 months passed I was desperate I was heavily in debt without any money When I had heard that there were others like me we all got together and as a group we approached the foreman This angered him greatly The next day a van pulled up and the police took us all away The foreman stood there and smiled It was he who called them there At that moment I could tell that he had never intended to pay any of us Two weeks later I was deported For an entire year I worked for nothing For an entire year I was a slaverdquo
Male Laotian victim exploited in Vietnam
7The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
BACKGROUNDEveryfoursecondssomeoneissoldintomodernslaverysomewhereintheworldEvery60secondsthecriminalindustrythatsupportsmodernslaverymakesmorethanUS$285000ThesestatisticscalculatedfromestimatesbytheInternationalLaborOrganization(ILO)1revealthesizeandinternationalscopeofmodernslaveryandtraffickingasystemthattreatshumanbeingsasacommodityThesecrimeshappeninurbanmetropolisesandinremoteruralareasindevelopinganddevelopednationsModernslaverytouchesnearlyeverysupplychainandnoindustryisexempt
ThesumsofmoneyinvolvedaresohighthislucrativeandgloballypervasiveindustryisoneofthefastestgrowingcriminalenterprisesandsitsbehindthedrugtradeasthemostprofitableorganisedcrimePertheUnitedNationsprofitsfrommodernslaveryandhumantraffickingareestimatedtobeashighasUS$150billionayearThissumisgeneratedthroughtheslaveryabuseandexploitationofanestimated458millionpeople2
AcrimethatreliesheavilyonaccesstofinancialinstitutionsawiderangeoforganisationsarenotonlydestinationsforslaveryandtraffickingproceedsbutalsoconduitstofinancingeverystepoftheslaveryandtraffickingjourneyRecognizingtheircentralimportancetoslaveryandtraffickingoperationsfinancialinstitutionsareseekingwaystostrikebackStoppingthearterialflowofmoneywillcausethebeastofmodern-dayslaverytoatrophyandshrinkalthoughnooneisundertheillusionthatitcaneverdisappearcompletelyThatrealitymustnotandshouldnotlessenoureffortstostaunchthesustenance(money)thatfeedsthebeast
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 5
HEARING VICTIMSrsquo VOICES THE CASES
Thebasiccharacteristicsofmodernslaveryinclude
Use of fraud or deception to trick a person into anexploitativelaboursituation
Useofdebtviolenceorthreatstoholdthepersoninplaceand
Lackofanypaymentinexchangeforservicesprovided
Inessence theperson loses control ofhisher lifeandisenslavedHumantraffickinggoesfarbeyondwomenandgirlswhoareforcedintoprostitutionMenwomenandchildrenarestolendeceivedorseducedintoopportunitiesthatdonotexistinsteadtheybecomeslavesOneofthebestways to quickly understand the complexityand sheer horror of modern slavery is tolistentotheirstories
FORCED LABOUR - FISHING BOAT CASE
ldquoI was only 16 years old when I was forced onto that fishing boat I was told that the job was easy and that Irsquod be paid a good wage But instead I
ended up working 18 hours a day every day For food we ate nothing but fish and rice twice a day If I got sick or injured I worked I had seen others who
had fallen ill and the captain simply threw them over the side of the boat I still remember their pleas for help as the ocean carried them away to their deaths I
was beaten if I didnrsquot work hard enough or even if I did Days often went by with only a few hours of sleep I was so tired sometimes I felt Irsquod go crazy To keep me
working they would force me to take powerful drugs that destroyed my body When I finally returned to port after four years at sea I was not given any pay The captain
told me that I was an illegal migrant so he didnrsquot have to give me anything Having no way to communicate with my family while I was away my mother and father assumed I
was dead Since they moved away I donrsquot know where to find themrdquo
Male Cambodian victim exploited in Thailand
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 6
FORCED LABOUR ndash SWEAT SHOP
ldquoWhen I was 16 years old I heard that many spinning mills in a big city in my region offered work My family was very poor and I wanted to help so I went there I didnrsquot know which one had work so I just chose one The man who managed the mill said I could have a job We negotiated a salary of US$50 a month He said that I had to live in the factory site There was no contract for me to sign but for me this was a huge amount of money so I accepted and started working immediately After working 18 hours a day for the first month I went to the employer and asked for my pay He smiled and laughed before saying ldquoI am sorry I forgot to mention to you that it costs me US$54 a month to keep you here and I am only paying you US$50 So you owe me money Until you pay it back you cannot leave this placerdquo With armed security guards barbed wire and high walls I couldnrsquot escape For three years I was not able to leave I could not contact my family The more I worked the more debt I owed With so much work with nothing in return my heart was filled with hopelessness and despair If that fire hadnrsquot brought the authorities I would never have been able to leave I lost three years of my life Gone stolen from me Something I can never get back againrdquo
Female Indian victim exploited in India
FORCED LABOUR ndash CONSTRUCTION
ldquoWhen I arrived at the construction site I was so excited The foreman told me that I could get a good job While he said he couldnrsquot pay me for the first three months I didnrsquot mind He seemed like a respectable person Every day I worked from 700 am to 700 pm The work was hard and dangerous but that was okay After three months I went to get my pay But the foreman told me that Irsquod have to wait another two months While I wasnrsquot happy what else could I do I borrowed more money from my friends and continued to work But each time I asked for my wages I was told the same answermdashnext month After 12 months passed I was desperate I was heavily in debt without any money When I had heard that there were others like me we all got together and as a group we approached the foreman This angered him greatly The next day a van pulled up and the police took us all away The foreman stood there and smiled It was he who called them there At that moment I could tell that he had never intended to pay any of us Two weeks later I was deported For an entire year I worked for nothing For an entire year I was a slaverdquo
Male Laotian victim exploited in Vietnam
7The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
HEARING VICTIMSrsquo VOICES THE CASES
Thebasiccharacteristicsofmodernslaveryinclude
Use of fraud or deception to trick a person into anexploitativelaboursituation
Useofdebtviolenceorthreatstoholdthepersoninplaceand
Lackofanypaymentinexchangeforservicesprovided
Inessence theperson loses control ofhisher lifeandisenslavedHumantraffickinggoesfarbeyondwomenandgirlswhoareforcedintoprostitutionMenwomenandchildrenarestolendeceivedorseducedintoopportunitiesthatdonotexistinsteadtheybecomeslavesOneofthebestways to quickly understand the complexityand sheer horror of modern slavery is tolistentotheirstories
FORCED LABOUR - FISHING BOAT CASE
ldquoI was only 16 years old when I was forced onto that fishing boat I was told that the job was easy and that Irsquod be paid a good wage But instead I
ended up working 18 hours a day every day For food we ate nothing but fish and rice twice a day If I got sick or injured I worked I had seen others who
had fallen ill and the captain simply threw them over the side of the boat I still remember their pleas for help as the ocean carried them away to their deaths I
was beaten if I didnrsquot work hard enough or even if I did Days often went by with only a few hours of sleep I was so tired sometimes I felt Irsquod go crazy To keep me
working they would force me to take powerful drugs that destroyed my body When I finally returned to port after four years at sea I was not given any pay The captain
told me that I was an illegal migrant so he didnrsquot have to give me anything Having no way to communicate with my family while I was away my mother and father assumed I
was dead Since they moved away I donrsquot know where to find themrdquo
Male Cambodian victim exploited in Thailand
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 6
FORCED LABOUR ndash SWEAT SHOP
ldquoWhen I was 16 years old I heard that many spinning mills in a big city in my region offered work My family was very poor and I wanted to help so I went there I didnrsquot know which one had work so I just chose one The man who managed the mill said I could have a job We negotiated a salary of US$50 a month He said that I had to live in the factory site There was no contract for me to sign but for me this was a huge amount of money so I accepted and started working immediately After working 18 hours a day for the first month I went to the employer and asked for my pay He smiled and laughed before saying ldquoI am sorry I forgot to mention to you that it costs me US$54 a month to keep you here and I am only paying you US$50 So you owe me money Until you pay it back you cannot leave this placerdquo With armed security guards barbed wire and high walls I couldnrsquot escape For three years I was not able to leave I could not contact my family The more I worked the more debt I owed With so much work with nothing in return my heart was filled with hopelessness and despair If that fire hadnrsquot brought the authorities I would never have been able to leave I lost three years of my life Gone stolen from me Something I can never get back againrdquo
Female Indian victim exploited in India
FORCED LABOUR ndash CONSTRUCTION
ldquoWhen I arrived at the construction site I was so excited The foreman told me that I could get a good job While he said he couldnrsquot pay me for the first three months I didnrsquot mind He seemed like a respectable person Every day I worked from 700 am to 700 pm The work was hard and dangerous but that was okay After three months I went to get my pay But the foreman told me that Irsquod have to wait another two months While I wasnrsquot happy what else could I do I borrowed more money from my friends and continued to work But each time I asked for my wages I was told the same answermdashnext month After 12 months passed I was desperate I was heavily in debt without any money When I had heard that there were others like me we all got together and as a group we approached the foreman This angered him greatly The next day a van pulled up and the police took us all away The foreman stood there and smiled It was he who called them there At that moment I could tell that he had never intended to pay any of us Two weeks later I was deported For an entire year I worked for nothing For an entire year I was a slaverdquo
Male Laotian victim exploited in Vietnam
7The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
FORCED LABOUR ndash SWEAT SHOP
ldquoWhen I was 16 years old I heard that many spinning mills in a big city in my region offered work My family was very poor and I wanted to help so I went there I didnrsquot know which one had work so I just chose one The man who managed the mill said I could have a job We negotiated a salary of US$50 a month He said that I had to live in the factory site There was no contract for me to sign but for me this was a huge amount of money so I accepted and started working immediately After working 18 hours a day for the first month I went to the employer and asked for my pay He smiled and laughed before saying ldquoI am sorry I forgot to mention to you that it costs me US$54 a month to keep you here and I am only paying you US$50 So you owe me money Until you pay it back you cannot leave this placerdquo With armed security guards barbed wire and high walls I couldnrsquot escape For three years I was not able to leave I could not contact my family The more I worked the more debt I owed With so much work with nothing in return my heart was filled with hopelessness and despair If that fire hadnrsquot brought the authorities I would never have been able to leave I lost three years of my life Gone stolen from me Something I can never get back againrdquo
Female Indian victim exploited in India
FORCED LABOUR ndash CONSTRUCTION
ldquoWhen I arrived at the construction site I was so excited The foreman told me that I could get a good job While he said he couldnrsquot pay me for the first three months I didnrsquot mind He seemed like a respectable person Every day I worked from 700 am to 700 pm The work was hard and dangerous but that was okay After three months I went to get my pay But the foreman told me that Irsquod have to wait another two months While I wasnrsquot happy what else could I do I borrowed more money from my friends and continued to work But each time I asked for my wages I was told the same answermdashnext month After 12 months passed I was desperate I was heavily in debt without any money When I had heard that there were others like me we all got together and as a group we approached the foreman This angered him greatly The next day a van pulled up and the police took us all away The foreman stood there and smiled It was he who called them there At that moment I could tell that he had never intended to pay any of us Two weeks later I was deported For an entire year I worked for nothing For an entire year I was a slaverdquo
Male Laotian victim exploited in Vietnam
7The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
GLOBAL OVERVIEW
AsyoucanseefromthestoriesabovethesituationsandlocalesmaychangebuttheissueremainsthesameapersonisturnedintoaslavethroughnofaultoftheirownItisalsonotjustaso-calledThirdWorldcrimeTheissueofmodernslaveryaffectsalmostallpartsoftheworldWhilemostpeoplethinkthatslaverywasabolishedhundredsofyearsagogloballythereareanestimated458million
MODERN SLAVERY AN OVERVIEW OF THE DATAmenwomenandchildrentrappedinthesesituations3ThismeanstherearemoreslavestodaythanthereareCanadiansInfacttherearemoreslavestodaythananyothertimeinhistoryThesevictimswhocanbefoundinfactoriesconstructionsiteswithinfisheriesandsexvenuesareforcedtoworkforlittleornopaydeprivedoftheirfreedomandoftensubjectedtounimaginablesufferingHiddenfromviewthiscrimerepresentsoneofthebiggesthumanrightsviolationsofourtimesbutfewpeopleknowaboutit
Figure 1 The Global Slavery Index 2016 Region AnalysisSource WalkFreeFoundation
THE AMERICAS
2168600
SUB-SAHARAN AFRICA
6245800
THE MIDDLE EAST AND NORTH AFRICA
2936800
RUSSIA AND EURASIA
2809700
ASIA PACIFIC
30435300
EUROPE
1243400
LOW HIGH
TOTAL NUMBER OF PEOPLE ENSLAVED PER REGION
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 8
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
SLAVERY BY COUNTRY
ModernslaveryisahiddencrimethataffectseverycountryintheworldWhilstithappensmorefrequentlyinpoorunregulatedcountriesnationswithahighGDPandrobustruleoflawarebynomeansimmunetothisplagueForexamplemanycasesofexploitationandlimitationoffreedomhavebeenreportedintheUSseafoodindustryandSouthernItalyrsquostomatopickingactivitiesandinvestigationshaveconcludedthatthenumberofslaveryvictimsisrisingintheUKeventhoughitisconsideredaleadingcountryintermsofanti-slaveryregulations
ThenumberofmodernslavesfoundfromcountrytocountryvariesgreatlywithsomecountrieshavinghighconcentrationswhileothershavefewForexample58percentofthoselivinginslaverycanbefoundinfivecountriesIndiaChinaPakistanBangladeshandUzbekistanLikewisesevenoutofthetencountrieswiththehighestnumberofvictimsareinAsiaresultinginover30millionslavesor66percent(IndiaChinaNorthKoreaBangladeshIndonesiaandPakistan)4WhyaretheresomanyvictimsacrossAsiaWith60percentoftheworldrsquospopulationmanycountriesinAsiahavehugepopulationsLikewisethroughoutAsiatherecontinuestoberemnantsofexploitativefeudalsystemsinplacethathaveneverbeendismantledndasheveninthismodernageInsomenationstheproportionofpeopleinslaveryisextremelyhighForexampleinNorthKoreaandUzbekistan4outofevery100peopleliveasslaves
Figure 2 The Global Slavery Index Country AnalysisSource WalkFreeFoundation
DR CONGO873100
PAKISTAN2134900
BANGLADESH1531300
CHINA3388400
INDONESIA736100
NIGERIA875500
RUSSIA1048500
INDIA18354700
NORTH KOREA1100000
UZBEKISTAN1236600
485 MILLIONPEOPLE TRAPPED INEXPLOITATIVE WORKINGAND LIVING CONDITIONS
Highest ratesPercent of population
NorthKorea 437
Uzbekistan 397Cambodia 165India 140Qatar 136
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 9
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
RATE OF SLAVERY
Eachyear92millionnewpeopleenterslaveryThismeansthatupto25500newvictimsperdaynearlya1050perhouroronenewslaveeveryfoursecondsOneminuteitmightbeafifteen-year-oldgirlforcedintoprostitutionayoungboyforcedontoafishingboattowork18hoursadayforyearswithoutcomingtoportorasweatshopworkerwhotoils17hoursadaywithoutadayofforanypay
BREAKDOWN BY AGE AND SECTOR
WhilemostpeoplethinkthatmodernslaveryfocusesprimarilyonwomenandgirlsbeingforcedintoprostitutionthisrepresentsonlyaboutaquarterofthetotalcasesTheremaining75percentfallundertheheadingofforcedlabour5Out of this figure about 60 percent of the victims are associated with manufacturing supply chains which begin with a grower or producer and end as a finished product purchased by consumers in the retail market ThusasconsumersweallsupportmodernslaverybecausetheproductswebuyareoftentaintedbythisexploitationTheagedistributionisapproximately24percentchildrenunder18yearsofageand76percentadults6
Oneofthekeyreasonsforthehighfiguresisthatglobalsupplychainsrelyonoutsourcingtheirproductionstagetocountriesthatofferlow-skilledlaborThislabourisusuallyman-intensiveandprovidedbymigrantworkersTheharshlivingconditionsinthepoorestareasoftheregionpushpeopletomigratetoseekbetterjobopportunitiesinricherneighboringcountriesThesemigrantworkersareoftentrickedbyexploiterswhotakeadvantageoftheirvulnerabilityTheyendupinbondedorforcedlaboursituationsinindustriessuchasfoodproductiongarmentsandtechnologyAbroaderanalysisofthisprocessisgiveninthefollowingsection
92 MILLION NEW SLAVES PER YEAR25500 NEW SLAVES PER DAY1050 NEW SLAVES PER HOURA NEW SLAVE EVERY 4 SECONDS
Figure 3 Forced Labour vs Forced Prostitution cases
Figure 4 Age Distribution of Slavery Victims
Forced Labour
Forced prostitution
75
76
25
24Adults
Children
10The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
NumerousfactorsandcharacteristicsmakeupmodernslaveryUnlikeyearsagowhenmenwomenandchildrenwereroundedupinAfricaandforcedontoboatswithchainsandshacklestodayrsquosslaveryhasacompletelydifferentdynamicBelowisasummaryofsomeoftherelevantfactors
FRAUD AND DECEPTION
ThemostcommonapproachtraffickersusetorecruitandsecurevictimsisfraudanddeceptionAbout90percentofthecasesfallintothiscategoryTraffickersgainapersonrsquostrustandlieaboutapossibleemploymentorlifeopportunityTheymightofferayoungvulnerablepersonwhofaceshardshipandpovertytheonethingthatseemscompletelyoutofreachabetterlifeaneasierlifeoralifethatwillnotonlybenefitthembuttheirentirefamilyTheyofferadreamwithlittleornothingaskedforinreturn
Whethersuchpromisesrelatetoagood-payingjoboragoodmarriagethemessagesarenearlyalwaysthesameldquoIfyoudowhatIsayifyoutrustmethenyourlifewillbeinfinitelybetterrdquoNotsometimeinthedistantfuturebutldquoTodayRightnowrdquoForthosewhoseldomhaveaccesstoanyoptionsatallsuchoffersare
tootemptingtopassupTheydonrsquotrealizethesefraudulentopportunitiescomewithaterriblepriceThusoneofthebiggestchallengestheanti-slaverysectorfacesishoweasilypeopleacceptsuchpromisesMosttraffickedpersonsaresimplynaiumlveTheywantsomuchtobelievethepromisedopportunityisrealthattheyputcommonsenseandlogicaside
DEBTCREDIT BONDAGE
InthissituationtraffickersenslaveandholdavictiminplacethroughoneoftwokeymechanismsinvolvingmoneydebtbondageorcreditbondageDebtbondageisasituationwhereadvancesincasharepaidfromthetraffickertothevictimherfamilyortootherswhichthevictimmustldquoworkoffrdquoWhetherthroughforcephysicalormentalabuseorsomeotherformofcoercionthevictimismaintainedattheexploitationsiteuntilthedebtissatisfactorilypaidManytimesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestsometimesmorethan500percent7Thebondedlaborerwhomaynotspeakthelanguageormaybeuneducateddoesnotknowwhenthelenderwillconsiderthedebtpaidsothelengthofserviceisundefinedand
arbitrarySuchdebtsprovidetheexploiterwithjustificationformaintaininghisorhervictiminbondageCreditbondageisasituationwhereovertimethetraffickerdoesnotpaythevictimtheirwageThevictimremainsattheexploitationsiteinthehopeofrecoupingtheirearningsandminimizingtheirlossesThisprocessofwaitingcantakemonthsoryearsSadlymanyoftheseemployershavenointentionofeverpayingtheemployee
GettingapersonintoslaverythroughdebtisoftenveryeasyThescenariooftenlookssomethinglikethisTakeafamilythatearnsnomorethanUS$2perdayTheylivefromhandtomouthusingthislimitedmoneytocovertheirfoodandhousingOnedayafamilymemberbecomesveryillTosavehislifethefamilyneedsUS$20tobuymedicineSincetheyhavenomoneytooffertheyborrowthisamountfromahumantraffickerButsincetheywillneverearnmorethanUS$2perdaytheywillneverbeabletopaybackboththeloanandtheinterestTorecoverhisinvestmentthetraffickerwillinsistthatafamilymemberworkforadurationoftimetopaythisdebtWithexcessiveinterestthiscouldtakeayearormoreThisisacommonformofmodernslavery
WHAT ELEMENTS COMPRISE SLAVERY TODAY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 11
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
DIRECT SELLING OF A PERSON
InsomecasesatraffickerdeliversapersontoanexploitationsiteandthenreceivesacashpaymentInessencevictimsaresoldtothebusinessForvictimstoregaintheirfreedomtheyareexpectedtoworkofftheamountofmoneythebusinessownerpaidfortheirpurchasealongwithadditionalfeesaddedtotheoriginalamountThisimpossibledebtholdsthepersoninplaceComparedtomanyyearsagoslavepriceshavegonedowninmoderntimesTheaveragepriceforaslaveinthemid-1800swasapproximatelyUS$40000(adjustedtocurrentvalues)TodaydependinguponthelocationaslavecanbeacquiredforaslittleasUS$1008
KIDNAPPING
WhilesomeslaveryvictimsareabductedthistacticisusedlessthanmostotherapproachesItismucheasiertotransportapersonwhoiswillingratherthantouseforcewiththosewhoarenotWhenpeoplecanbedeceivedintobelievingthattheywillbenefitfromgoingsomewheretransportingthemisamucheasiertaskForexamplecompliantvictimswillhelptraffickersevadeborderpoliceandcustomsofficialsThevictimswillbeunlikelytoattemptanescapeuntilitistoolateIncontrastkidnappingvictimstendtofightkickandscreamThispresentsobviousrisksfortraffickers
THREATS AND VIOLENCE
TraffickersviolatemanylawsandhumanrightsduringtheprocessofrecruitingtransportingharboringsellingandmaintainingthepersonThiscanincludetorturerapebeatingsthreatsofviolencethreatsofreprisalsagainstfamilymembersdeprivationoffoodandphysicalconfinementEachoftheseelementscontributestoplacingandmaintainingthepersoninaslave-likesituation
AVERAGE PRICE OF A SLAVE
In 1809(adjustedtotodayrsquosvalue) In2016
$40000 $100
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 12
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
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NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
Whilethemanufacturingworldhasspentmanyyearsaddressingtheissueofforced labour withintheirsupplychainsformanybanksthisisanewconceptBelowisadescriptionofthemostrelevanttermsdefinitionsandemergingtrendsusedbytheprivatesectortodescribethisissue
ThedefinitionusedbymostcompaniesincludesldquoAllworkorservicesextractedfromanypersonunderthemenaceofanypenaltyandforwhichthepersonhasnotofferedthemselvesvoluntarilyrdquo9Thisdefinitionplacestheemphasisonthenegativeconsequencesofleavingajobandthefactthatthepersonisforcedtoacceptworkagainsthisorherwill
Withinthepastfiveyearsthetopicofhuman traffickinghasbeencombinedwiththistraditionalconceptofforcedlabourtoexpandtherangeofdifferentpotentialscenariosHumantraffickingasaconceptincludesforcedlabourasanoutcomebutgoesfurtherbyplacingmuchoftheemphasisonhowapersongetsintotheforcedlaboursituationForexamplethetraffickingdefinitionfocusesonldquotheactofrecruitmenttransportationtransferharboringorreceiptbymeansofthreatuseofforceorcoercionabductionfrauddeceptionabuseofpowerandabuseofvulnerabilityrdquo10Thuswhathappensbeforetheexploitationbeginsisamajoremphasis
Since1926thedefinitionoftraditional slaveryhasremainedrelativelyunchangedSlaveryisdefinedasldquothestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo11Inthiscasetheemphasisisplacedontheownershipandlossofcontrolofpersonrsquoslife
InadditiontothesedistinctionstherearemorerefineddefinitionsthatfocusonvariationsofforcedlaborForexamplecontract slavery refers totheuseoffalse or decepte contractsthatguaranteesemploymentInthiscaseapersonsignsacontractinalanguagetheycannotreadorthatisnotexplainedtothemDespitetheillegalityofthisprocesstheworkeristhreatenediftheytrytoleaveorbreakthisfraudulentcontractWithbonded labourapersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetwork
Beginningin2014ldquomodern slaveryrdquohasemergedasanumbrellatermtoincludenearlyallthedefinitionslistedabovewithinonecombinedheadingTheadjectivemodernisofferedtoidentifyslaveryasa
crimewhoseimplicationshavenotchangedbutsomeofitsfeatureshaveadaptedtomoderntimesAlsothisterminologychoicefollowsthestepsofoneoftheleadingpiecesoflegislationinthefieldtheUKModernSlaveryAct12ThetermldquomodernslaveryrdquomaysoundharshtothosenewtothistopicbutmanynowfeelthatthisistherightcombinationofwordstodescribetheobnoxioussituationsvictimsareforcedtoendureModernslaveryisemergingasthenewparadigmofourtime
Inthesectionbelowmoredetailswillbeprovidedtoclarifyandexpandthemeaningofthevarioustermscommonlyandbroadlyusedintheanti-slaveryfieldThenecessityforusalltounderstandeachdefinitionisasfollows
Clarifyingwhichsituationsatermreferstohelpsusbetterunderstandaphenomenonthatisquitecomplexandisthefirstnecessarysteptowardaction
Narrowingdownaproblembydefiningithelpsintargetingactionand
Cleardefinitionsarenecessaryforquantifyingaproblemtoallowforchangetobemeasured
TERMS DEFINITIONS AND EMERGING TRENDS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 13
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
To better understand the differences between the various terms here is a more detailed summary
DEFINITION DESCRIPTION
TRADITIONAL SLAVERY
Theinternationallyaccepteddefinitionofslaverywasoutlinedinthe1926SlaveryConventionwhichstatesthatldquoSlaveryisthestatusorconditionofapersonoverwhomanyorallofthepowersattachingtotherightofownershipareexercisedrdquo13NotethatthisdefinitionequatesldquoslaveryrdquowiththeldquoowningrdquoofapersonAccordingtotheBellagio-HarvardGuidelinesontheLegalParametersofSlaveryldquoTheexerciseoflsquothepowersattachingtotherightofownershiprsquoshouldbeunderstoodasconstitutingcontroloverapersoninsuchawayastosignificantlydeprivethatpersonofhisorherindividuallibertywiththeintentofexploitationthroughtheusemanagementprofittransferordisposalofthatpersonrdquo14
CONTRACT SLAVERY
TheworkerpaysahighfeeoftentoarecruitmentagencytofindworkforthemAdeceptivecontractisofferedthatguaranteesemploymentperhapsinafactoryorservicesettingThevictimsignsacontractinalanguagetheycannotreadorasanilliteratepersontheyareforcedtosignacontractthatisnotexplainedtothemIfthejobisinanothercountryaprospectiveworkeroftenpaysafullrangeofexpensesrelatedtotheacquisitionofapassportandothertraveldocumentstransportationandtrainingcostsThepromiseofferedinthiscaseisthatheorshewillearnenoughmoneytopaythesefeesbackoverarelativelyshorttimeWhathappensinsteadisthatthepersonarrivesatthenewworkplaceonlytofaceenslavementandconditionswhicharemuchlessthanexpectedTravelandidentificationdocumentsaretakenawayandthepersonisforcedtopayexorbitantamountsforsubstandardhousingandfoodAconstantthreatofviolencepreventsthepersonfromleavingorlookingforsupport
BONDED LABOUR
ApersonbecomesthepropertyofanotherpersontoworkforthemascollateralagainstaloanthatwasmadeThesedebtsareoftenenforcedbythethreatoruseofphysicalviolenceagainstthevictimandorhisfamilynetworkInmanycasesthelenderusesfalseaccountingmethodsorchargesexcessiveinterestovertimeThusthebondedlabourerdoesnotknowwhenthedebtwill(ifever)bepaidoffmakingthelengthofserviceundefinedInsomecasesthisloanispasseddownfromonegenerationtoanother
CLASSICAL SLAVERY (CHATTEL)
ApersonisbornorsoldintoalifeofpermanentservitudeThisformofslaverywhichhasbeenoutlawedinmuchoftheworldcontinuestodayinpartsofSub-SaharanAfricaincludingMauritaniaNigerandSudan
HUMAN TRAFFICKING
TheinternationalaccepteddefinitionofhumantraffickingisprovidedintheUnitedNationsrsquoPalermoProtocolwhichstateslsquoTraffickinginpersonsshallmeantherecruitmenttransportationtransferharboringorreceiptofpersonsbymeansofthethreatofuseofforceorotherformsofcoercionofabductionoffraudofdeceptionoftheabuseofpowerorofapositionofvulnerabilityorofgivingorreceivingofpaymentsorbenefitstoachievetheconsentofapersonhavingcontroloveranotherpersonforthepurposeofexploitationExploitationshallincludeataminimumtheexploitationoftheprostitutionofothersorotherformsofsexualexploitationforcedlabourorservicesslaveryorpracticessimilartoslaveryservitudeortheremovalfororgansrsquo15
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 14
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
TherearealsootherdefinitionsbelongingtothebroaderconceptofldquomodernslaveryrdquosuchasforcedprostitutiondomesticservitudeforcedmarriageetcSomeofthesecasesarerelatedtothetermsclarifiedaboveForexampledomesticservitudeisanexampleofforcedlabourandforcedprostitutioncanbearesultofhumantrafficking
OfallthedefinitionstheonethathasreceivedthemostattentioninrecentyearsisldquohumantraffickingrdquoHumantraffickingasaconcepthasbeenandcontinuestobeverypoliticallychargedOverthepast20yearsithasbecomeatopicthathasreceivedagreatdealofattentioninthemediaamongthegeneralpublicandacrossgovernmentsWhilemuchofthisattentioncanbeattributedtoforcedprostitutionwhichisconsideredbymosttobeamajorethicalandmoralissueovertimetherelevancetoforcedlaboursituationshasalsocontinuedtogrowOneofthereasonswhyhumantraffickingasadefiningconceptisbeingreplacedwithldquomodernslaveryrdquoisthatthisdefinitionplacesmuchoftheemphasisonhowapersonmovesfromtheircommunityintotheslave-likeoutcomewithoutfocusingontheend-pointitselfThisemphasisontheldquomovementrdquoofapersonisconsideredlessrelevantManywouldarguethattheldquooutcomerdquoofthisprocessismoreimportantHencemodernslaveryisconsideredthemoreappropriatetermToillustratethispointnotethattwoofthethreecomponentsofthehumantraffickingdefinitiondealwiththeprocessbywhichapersonbecomestraffickedndashtheactandthemeansbywhichthishappens
ItisimportanttonotethatnotallexploitationisconsideredhumantraffickingorslaveryWhileaworkermaybeinasituationwhereheisbeingcheatedoutofovertimepaypaidlessthanisowedhimormadetoworkexcessivehoursthiswouldnotconstituteahumantraffickingslaverycaseaslongasheisfreetoleavethissituationTofurtherclarifythispointtherearetwobasiccharacteristicsofmodernslaverythatmustbeinplace
1 Deceptioninpaymentagreementssuchaswithholdingofwages(orcompletelackofpayment)anduseofdebtorotherformsofbondageareinplaceand
2 Restrictionofmovementbyretentionofdocumentsviolenceandorthreatsholdsapersoninplace
Figure 5 The Defining Elements of Human Trafficking According to the Palermo Protocol
Figure 6 Modern Slavery Markers
SLAVERYMARKERS
WithholdingWages
DebtandotherformsofBondage
RetentionofIdentity
Documents
RestrictedMovement
PhysicalandSexual
Violence
ThreatstoSelforFamily
i THE ACT OF
Recruitment Transportation Transfer Harboring Receipt
ii BY MEANS OF
Threat Useofforce Coercion Abduction Deception Debt bondage
iii FOR THE PURPOSE OF
EXPLOITATION
Exploitation is brought about by the involvement of a third party
For children under age 18 it is not necessary to demonstrate threat use of force coercion or other means to identify a trafficking case it is sufficient to demonstrate
(1) the act of moving a child (2) for the purpose of exploitation The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 15
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
VICTIMS RESCUED AND HELPED
Afternearly20yearsofdonor-fundingavailableformajoranti-slaverytraffickingeffortsaroundtheworldtwoindicatorsarenowbeingtrackedonanannualbasisTheinformationinFigure7providesasummaryofthenumberofslaveryvictimsidentifiedandsupportedin201516ThethinredlinerepresentsthenumberofpeoplehelpedWithalloftheNGOsUnitedNationsandgovernmenteffortscombinedtheworldonlyhelped02percentofpeopleinslavery
PROSECUTIONS AND CONVICTIONS
TheinformationinFigure8providesasummaryofthenumberofglobalprosecutionsandconvictionsbyyear17Notethatrelativetothenumberofhumanslavesthroughouttheworld(estimatedtobe45800000)thenumbersofprosecutionsandconvictionsareextremelylow
Whenlookingatthefiguresforprosecutionandvictimassistanceonemightquestiontheefficacyofthecurrentanti-slaveryresponseWhyarethenumberssolowrelativetothenumberofslavesAretherespondersnotdoingtheirjobsAretheinterventionsnotfocusedenoughTherearefourmajorreasonscitedforthelowresults
Excessive Profits AccordingtotheInternationalLaborOrganization(ILO)theprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannually18 ButdespitethesizeoftheproblemannualglobaldonorcontributionsadduptoonlyaroundUS$350million19whichrepresentslessthanonepercentoftotalprofitsgeneratedbythecriminals(023percent)ItisnotsurprisingthatthenumberoftraffickedpersonscontinuestoincreaseRealizingthatwearenotmakingasignificantdifferenceinthisfightitisclearsomethingneedstochange
Limited Number of RespondersItisestimatedthatthereareapproximately15000peoplewithinNGOUNandgovernmentofficesaddressingthisissueThenumberofcriminalsisestimatedtobeover50000020 Thenumberldquogreed-incentivizedrdquocriminalsisover30timesmorethanthenumberofpeoplefightingtheproblem
Hidden Nature of the IssueBecauseoftheclandestinenatureofmodernslaveryitisnotalwayseasytofindthevictimsUnlesstherespondersaretrainedtolocatethemtheywillnotbefound
Supply Chain Transparency LawUpuntilrecentlyfewcorporationshavelookedbelowthefirsttierwithintheirsupplychains
GLOBAL IMPACT OF ANTI-MODERN SLAVERY EFFORTSInthepasttherewasnoincentivetodosoWithnewlegislationinplacethatexpectscompaniestohaveaclearindepthunderstandingoftheiroverallsupplychainmanycompaniesaredoingwhattheycantobeincomplianceThisisnotpossibleformostorganisationsatthistimeThereforemodernslaverymightexistbutitisnrsquotbeingdetected
Figure 8 Prosecutions and Convictions
Figure 7 Victims rescued annually
Globalslavefigure
Victimsrescued(02)
Prosecutions Convictions
998ONLY 78000 PEOPLE HELPED OUT OF 458 MILLION
2008 2009 2010 2011 2012 2013 2014 2015
20000
10000
ONLY 4000 OUT OF 500000 CRIMINALS CONVICTED (08 percent)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 16
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
BUSINESS RISKGlobalnormsonwhoisresponsibleformodernslaveryviolationsareshiftingThenotionthatacompanysharesresponsibilityforthetransgressionsofitssuppliershasbeenacceptedfordecadesButasexpressedintheoverarching2011GuidingPrinciplesonBusinessandHumanRights21momentumisnowbuildingbehindtheideathatallformsofbusinessrelationshipsgeneratehumanrightsresponsibilityAddressinghumanrightsresponsibilityisstillmorevoluntarythanmandatorybutnotformuchlongerwherenormsleadlawsandregulationseventuallyfollowBanksshouldprepareforafutureofobligatoryhumanrightsduediligence
IntheUKthepassingoftheModernSlaveryActpromptedtheinclusionofslaveryandtraffickinginthefirstlsquonationalriskassessmentrsquoandlsquoactionplanrsquoforanti-moneylaunderingandcombatingthefinancingofterrorism(AMLCFT)21Industry-specificregulationswillbethenextstep
17The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODULE TWO
MODERN SLAVERY AND
THE FINANCIAL SERVICES SECTOR
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
Thetopicofmoderndayslaverywasconsideredapublic-sectorissueuntil2012GovernmentsNGOsandtheUnitedNationsaddressedtheproblemwithlimitedinvolvementoftheprivatesectorOvertimehoweveramajorshifthastakenplacethathasbroughttheprivatesectorintotheresponseTherearethreesignificantfactorsthathavecontributedtothisemergingtrend
Firstwith75percentoftheslavesinforcedlabourconditionsand60percentofthemassociatedwithmanufacturingsupplychainsitbecameevidentthattheprivatesectorhadaroletoplayWithmanufacturingbeingbasedonsupplychainsthiswasalogicalconclusionSecondovermorethanadecadetheinternationalhumantraffickingcommunityhadnotcomeclosetomeetingitsfullpotentialAccordingtothe2016TraffickinginPersonsReportonly78000oftheglobalslaveswererescuedin2015Thismeansthatlessthan02percentofthevictimswerebeingidentifiedandassistedeachyearUnderstandingthelimitationsofthepublicsectoritwasfeltthattheprivatesectorcouldhelpopenanewfrontinthefightFinallyaccordingtotheUNtheprofitsgeneratedfromthisillicittradeareestimatedtoexceedUS$150billionannuallyIfanyofthisillegalmoneymakesitswayintoalegitimatebankitisconsideredmoneylaunderingThismadetheissuerelevanttobankswhohadtoprotecttheirbusiness
Basedonthefactorslistedabovefourtrendshaveemergedsince2012Belowisasummaryofeachofthesetrends
1 INCREASED MODERN SLAVERY LEGISLATION
LegislationrelatedtomodernslaveryhasincreasedTheCaliforniaTransparencyinSupplyChainsAct(2012)23 and theUKModernSlaveryAct(2015)24weretwoofseveralimportantActsputinplacethatrequirecompaniestoreportwhattheyaredoingtoaddresstheissueofmodernslaveryThepurposeofthislegislationistopreventmodernslaveryinorganisationsandtheirsupplychainsbyincreasingtransparencyInthenearfuturelegislationthatofferspenaltiesandfinesmaysoonfollowOnthenextpageisasummaryofthesetwomajorlegislativeActs
HOW DID MODERN SLAVERY BECOME AN ISSUE FOR THE PRIVATE SECTOR
TRENDS RELATED TO MODERN SLAVERY AND THE PRIVATE SECTOR
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 19
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT UK MODERN SLAVERY ACT SECTION 54 lsquoTRANSPARENCY IN SUPPLY CHAINSrsquo
INITIATED January 2012 October 2015
WHO IS AFFECTED
Retailersandmanufacturerswithannualworldwidegrossreceiptsthatexceed$100millionwhodobusinessinthestateofCalifornia
AnycommercialorganisationinanysectorwhichsuppliesgoodsorservicesandcarriesonabusinessorpartofabusinessintheUKandisabove36millionGBPannualturnover
ACTION Companiesmustdisclosetheireffortstoeradicateslaveryandhumantraffickingfromdirectsupplychains
CompaniesmustproduceaslaveryandhumantraffickingstatementforeachfinancialyearoftheorganisationsignedbyaDirectororhigherexecutivestatingthestepstheorganizationhastakentoensurethatslaveryandhumantraffickingisnottakingplaceinanyofitssupplychainsandinanypartofitsownbusiness
PURPOSE Topushcompaniestoenhancedtransparency Toeducateconsumersonhowtopurchasegoodsproducedbycompaniesthatresponsiblymanagetheirsupplychains
Todevelopanappropriateandeffectiveresponsetomodernslaverybyencouragingbusinessestobetransparentaboutwhattheyaredoingthusincreasingcompetitiontodriveupstandards
Toenhancepublicscrutinyofcompaniesrsquopoliciesonmodernslavery
PENALTY TheCaliforniaAttorneyGeneralhasexclusiveauthoritytoenforcetheActbyfilingacivilsuittoforceacompanytofixitsdisclosures
IfabusinessfailstocomplywiththeprovisionrsquosrequirementsthesecretaryofstatemayseekaninjunctionthroughtheHighCourtrequiringtheorganisationtocomplyIftheorganisationfailstocomplywiththeinjunctiontheywillbeincontemptofacourtorderwhichispunishablebyanunlimitedfine
KEY POINTS Businessessharesomeresponsibilityforthewholeoftheirsupplychainsnotjustthepartsthattheycanreadilysee
Theincreasedinterestinsupplychainsisnotrestrictedtothelaboursector
TheorganisationdoesnothavetoguaranteethattheentiresupplychainisslaveryfreeInsteadanorganisationmustsetoutthestepsithastakeninrelationtoanypartofthesupplychain
CONSEQUENCES ArecentseriesofclassactionsfiledinCaliforniafederalcourtsaccusedmajorretailersofviolationsoftheActbecause-contrarytothedisclosurestatementsontheirwebsitesndashactorsintheirsupplychainsuseslavelabourorotherwiseviolatecompanystandardsforitssuppliers
Throughlabour-relatedinitiativestheUKgovernmenthasgivenlawenforcementmorepowerwhendealingwithemployerswhosubjugatetheirworkerstoslavery
Statementsissuedbycompaniesarebeingpubliclyscrutinised
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 20
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
2 CLASS ACTION LAWSUITS
Thereareanumberofclass-actionlawsuitsbeingfiledagainstmajorcompaniesThesebusinessesarebeingaccusedofsupportingslaveryconditionsinthefisheriesandcocoaindustriesTheobjectivesofthelawsuitsaretoforcethesecompaniestousetheirleveragetoeliminatetheproblem
LAW SUITS THAI SEAFOOD SUPPLIERS
SeveralclassactionlawsuitsinvolvingseafoodwerefiledagainstfoodgiantslastyearTonameafew
NestleSAwassuedoverclaimsthatitsFancyFeastcatfoodcontainsfishfromaThaisupplierthatusedslavelabourThesuitallegesthatNestleissourcingcannedpetfoodfromThaiUnionsubsidiariesndashwhichinturnreceivedfishlikelycaughtusingforcedlaborAccordingtothecomplaintNestlersquosThaisuppliergetsitsfishfromtrawlerswhosecrewsareoftenmenandboyswhohavebeentraffickedfromMyanmarandCambodiaTheyaresoldasslavesbybrokersandsmugglerstofishingcaptainsinThaiportsandfrequentlyresoldoutatseaSimilarlyMarsIncwassuedoverclaimsthatitfailedtodisclosethattheoverseasproductionofIamscatfoodinvolvedslavelabourpracticesandthatitsourcedfishforitspetfoodfromthesamesupplierasNestlersquos
TheUSretailchainCostcoanditsThaiseafoodsupplierweresuedoverclaimsallegingthatCostcoknowinglysoldprawnsthatwerefedwithfishmealsourcedfromslaveboatsTheinvestigationestablishedthatlargenumbersofmenwhowereboughtandsoldandheldagainsttheirwillonfishingboatsoffThailandwereintegraltotheproductionoffarmedprawns(commonlycalledshrimpintheUS)soldinleadingsupermarketsaroundtheworldincludingthetopfourglobalretailersWalmartCarrefourCostcoandTesco
TheconsumerswhofiledthecasessoughttorepresentallbuyerswhowouldnrsquothaveboughttheproducthadtheyknownthatitwaspartofasupplychaintaintedwithslavelaborThecaseswerebroughttocourtinCaliforniawhereslaveryisacrimebylawandenhanceddisclosurehasbeenpushedforwardbythe2012CaliforniaActonTransparencyinSupplyChains
21The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 INCREASED MEDIA COVERAGE OF THE TOPIC
MediainterestrelatedtothistopichassignificantlyincreasedoverthepastthreeyearswithmajorTVprintstoriesandarticlesnearlydoublingannuallyInfactenvironmentalcoverageappearstobegoingdownwhiletheslaverycoverageisincreasing
4 INCREASED ldquoNAMING AND SHAMINGrdquo
WithsupplychainlabourconditionsemergingasanimportantissuefacingglobalcompaniesthenumberofmasssocialawarenesscampaignsandinvestigativejournalistreportshavesignificantlyincreasedThetargetsoftheseinitiativesincludearangeofdifferentmanufacturersandgrowersincludingapparelfootwearelectronicsfisheriesfoodpackagingandagricultureThepurposeoftheseeffortsistoldquonameandshamerdquoacompanyintotakingactiontocorrectaperceivedinjusticeorinadequacyagainstworkersThepotentialoutcomeofthisprocessmayincludebadpresspublicprotests(usingonlinepetitionservicesFacebookTwitteretc)lossofconsumertrustreductioninsaleslossoftradepartnersboycottspotentiallawsuitsandclassactionsuitsanddropinsharevalue
WhileldquonamingandshamingrdquocanbeapowerfultooltoswayconsumeropiniontheinformationusedisnotalwaysbasedonaccurateorreliabledataForinstancethereareexamplesofcompanieswhowereattackedwithnofoundationtosupportthereportedaccusationsLikewisesomecampaignsonlytargetthelargestcompaniestogaingreaterpublicityfortheircauseInotherwordstheselectionprocessisnotrandomornecessarilybasedonwheretherealproblemislocated
TherationaleforldquonamingandshamingrdquoissimpleTheuseofexploitativeandforcedlabourisonlyprofitabletotheextentthattheproductsproducedbythislabourcanbesoldRemovethemarketforgoodsproducedbyforcedlabourandthereisnoincentiveforitsuseInrecognitionofthistheUSandUKgovernmentshavetakenaleadintargetingexploitativepracticesinthesupplychainsofmajorcompaniesthroughnewlegislationWhilethereisverylittleargumentastothevalueoftargetingsupplychainsthereisroomfordiscussionastohowthisisbestdoneldquoNamingandshamingrdquoisoneapproachndashtherearemanyothers
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 22
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
MODERN SLAVERY AND MANUFACTURING AllofthegoodsweuseconsumeorweareverydayhavebeenthroughaproductionpackaginganddistributionprocessthatbeginswithagrowerorproducerandendsasafinishedproductpurchasedbyconsumersintheretailmarketThisprocessisknownasaldquosupplychainrdquo
Ascompaniesattempttocutpricestobettercompeteforever-shrinkingmarketstheyareunderpressuretokeeptheirproductioncostslowBecauselabourcostsareoftenasignificantportionoftheproductcostreducingthesecostsmaybeachievedbysub-contractingwithmanufacturingcompaniesandorindependentoperationsinlocationswherelabourpricesarelowItrsquosatthispointwhereslaverycanenterthesupplychaintoreapthehighestprofitsunscrupulousemployerstakeadvantageofthesesub-contractorsandexploitworkersinlocationswherelabourstandardsarelowornon-existent
AsaresultofthesepracticesitispossibleforslaverytoinfiltratethesupplychainsofmanyofoureverydayproductsButbecausesupplychainsaresocomplicatedandinvolvemanylevelsandstagesitcanbeverydifficulttotracetheexactpointsinthesupplychainwhereslaveryexistsCompaniescomplainthattheirfactoriesareregularlyinspectedbutinspectorsrarelycheckworksub-contractedtoout-workersinsmallerbusinessesToputtheissueintoperspectivecasesofslavelabourhavebeenextensivelydocumentedintheproductionofcottonsugarcocoabeeftimbertomatoesshrimpfishproductssteelgolddiamondsshoesclothingfireworkscarpetsbricksandelectronicsamongothers
MODERN SLAVERY AND THE FINANCIAL SERVICES SECTOR TheextentoftheexposuretorisksassociatedwithmodernslaveryvariesacrossbusinessesCertainbusinessesareatahigherriskofbeingusedwithorwithouttheirknowledgeformodernslaverypurposesForexamplebusinessescanbeatriskbasedonthefollowingfactorsthenatureofthebusinessthedepthandextentofsupplychainswithinlocationsthatalreadyhaveahistoryofforcedlaborandthedegreeofinvolvementwithorganisedcrime
AccordingtotheILOslaveryearnsprofitsofroughlyUS$150billionayear25 for traffickersThefollowingisabreakdownofprofitsbysector
Becauseofthemagnitudeofthisamountofmoneybeingacquiredfromthiscriminalactivitythefinancialservicesindustrymustconsiderthisapotentialrisktotheirbusinesses
Figure 9 Profits of Modern Slavery (US$)
Forcedprostitution
Constructionampmanufacturing
Agriculture(9bln)
Domesticservitude(8bln)99 bln
34 bln
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 23
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
1 Logistics businesses which can be exploited by human traffickers as intermediaries for trafficking purposes
Travelagencies Coachstationsand Transportationandhaulage
2 Labour intensive businesses users of cheap unqualified andor seasonal labour
Labourcontractorssuchasforcaretakerservices Farmsandagriculture Fishingandshellfishatanypointoftheprocessof
gathering Foodindustriesfoodprocessingandpackaging Textilemanufacturers Mining Buildingandconstruction ldquoInvisiblesectorsrdquosuchasdomesticwork
3 Hospitality entertainment services and retail trade
Hotelsrestaurantsandcafes Beautyandmassagesalons Consumerservices Cleaningandotherdomesticworknursingandcareworkand Retailanddistribution
Whilstthesebusinessescanharbouranddeploymodernslaveryunwittinglyorotherwisesomecanalsobeusedasmoneylaunderingfrontsfororganisedcrimeactivities
Someoftheabove-mentionedbusinessesarecharacterizedbyintensivelabouruseandhaveahighstaffturnoverTofillgapsbusinessesmayresorttousingtemporarypersonnelwithoutproperlycheckingidentitydocumentswiththelabourintermediaryInsuchcasesthebusinessownerormanagerwouldtypicallypayanintermediaryratherthanpayingthepersonneldirectlyBusinessessuchasconstructioncompanieshotelsandsupermarketshavelengthysupplyandsub-contractingchainsThesecaninvolverecruitmentagentswhoseactivitiesmaybepoorlymonitoredThustheriskofmodernslaverybeingusedwithinthechainincreases
FinanceAgainstTraffickingrsquosldquoSuspiciousFinancialActivityandHumanTraffickingrdquomanual26identifiedanumberofsectorsparticularlyatriskwhenitcomestoslaveryandtraffickingThefollowingtwosectionshavebeentakenfromthisreportandaddressthesesectors
CertaintypesofbusinessarevulnerableandatriskofhavingmodernslaverywithintheirsupplychainThisalsoexposesthemtomoneylaunderingrisksForexampleanotherwiselegitimaterestaurantbusinessthatusesorprofitsfromslavelabouriscommittingacrimeTheprincipalsofthebusinessanditsaccountantscanpotentiallybechargedwithmoneylaunderingforinterminglinglegitimateproceedswiththeproceedsfromcrimeBusinesseswithahighriskofexposurecanbedividedintoseveralcategoriesincluding
VULNERABLE SECTORS
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 24
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
dealingwithcashareexposedtohigherlevelsofriskfromhumantraffickingincludingmoneyserviceandremittancebusinessesretailbranchbankingcreditcardcompaniescashcouriersdealersinhighvaluegoodsandcasinos
MoneyServiceBusinessesandinstitutionsofferingretailbankingoftenmustdealwithlargenumbersofsmallmoneytransfersthemajorityofwhicharelegitimateTodetectthiscrimetheyneedtoapplyappropriateriskprofilingalongwiththemostreadilyusedredflagindicatorsbalancedagainstavailableresourcesandsystemconstraintsThistopicwillbediscussedinmoredetailbelow
Institutions that provide services to businesses that use trafficked labour or have trafficked labour within their supply chains
FinancialservicesinstitutionsneedtobeparticularlyvigilantforsignsofmodernslaverywhendealingwithanyofthepreviouslylistedbusinesssectorsForinstanceaninvestmentbankthatconsidersprovidingfinancingtoanagriculturalcompanywouldneedtoensurethatwhenitcarriesoutduediligenceprocessesonthetargetcompanyitincludesinvestigatingthecompanyrsquosemploymentpracticesandwhetheritisknowntohaveanyissuesrelated
LEVELS OF VULNERABILITY
AccordingtoFinanceAgainstTraffickingrsquosSuspiciousFinancialActivityandHumanTraffickingReportthefinancialservicesindustryisexposedtotheriskofbeingusedasaconduitforcrimeproceedsattwolevels1)bythoseinvolvedinmodernslaveryforlaunderingtheproceedsofthiscrimeand2)byprovidingservicestobusinessesthatusemodernslaverywithintheirsupplychains(possiblyunwittingly)
Direct use by those involved in trafficking
WhenmodernslaverytakesplaceacrossborderstraffickersusefinancialsystemstosendcriminalproceedsbacktotheircountriesoforiginHumantraffickingisprimarilyacash-basedillegalactivityWhilemuchoftheirprofitisdistributedwithintheirorganisedcrimegroupinsmallamountsfordailyexpensessuchasfoodandentertainmentwhichdoesnotrequiretheuseofmoneylaunderingtechniquessomewillusethefinancialsystemtosendmoneytotheircountryoforigin
CertaintypesofbusinesseswithinthefinancialservicesindustryareatgreaterriskofbeingdirectlyusedbytraffickersasaconduitfortheircrimeproceedsParticularlyfinancialservicebusinesses
EMERGING RESPONSE USED BY THE FINANCIAL SERVICES SECTOR
Thefinancialservicessectorusessevenapproachestoprotecttheirbusinessesfromthethreatofmoneylaunderingpresentwithinmodernslaveryincluding
1 UsingTypologiestoUnderstandtheCrime
2 UsingForensicAccountingtoIdentifytheCrimes
3 WorkingwithNGOstoCollectData4 ForgingPartnershipswithLaw
Enforcement5 CreatingandUsingBigDataFilters6 UsingCriminalDatabasestoScreen
Clientsand7 IdentifyingandUsingldquoRedFlagsrdquo
Onthefollowingpagesisasummaryofeachapproachinmoredetail
tothistopicWhilethiskindofscreeningisroutinefordetectingotherformsofmoneylaunderingforcedlabourandmodernslaveryisacompletelynewcategoryWiththisinmindnewprocessesandproceduresarebeingdevelopedwithinthefinancialservicesindustrytoasktherightquestionstodetectmodernslaverycasesamongpotentialclients
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 25
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
1 Using Typologies to Understand the Crime
ThepurposeofusingtypologiesisthatitallowscriminalbehaviortobesortedaccordingtodistinguishingtraitsorformsofbehaviourthatarepresumedtocharacterizethemasacommonsocialprocessThisapproachhelpsidentifytrendsandpatternsthatcanhighlightpotentialcriminalbehaviourndashinthiscasemoneylaunderingrelatedtomodernslaveryAspartofthisprocessinvestigatorsseektotakeexistingcrimesandbreakthemdownintocomponentpartstoidentifyldquoredflagsrdquothatcanbeusedasbenchmarksorindicatorsAlthoughdifferenttypesofcriminalactivitymaysharesomecausalfactorstheweightingoftheseandotherinfluencesdiffersfromoneoffendertypetoanotherClassificationsystems(taxonomies)identifythesetofcategoriesintowhichinstancesofagivenphenomenoncanbeplacedThustypologiesidentifygroupingsassumedtoexistintherealworldThisallowsthemtobeusedasaccuratepredictors
26The Mekong Club | Relationship Managers Training
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
ManybanksareseekingtousetheircomplianceteamstostudyunpackandthencreatetypologiestopredictcriminalbehaviourassociatedwithmoneylaunderingconsistentwithmodernslaverySincemoneylaunderingforavarietyofdifferentcriminalactivitiesmightlookthesamethisprocessisnoteasy
Thisdiagram27illustratesthecomplexityofrelationshipsbetweenandamongindividualsandinstitutionsAsmoretypologiesareidentifiedformodernslaverysituationssimilardiagramscanbedevelopedtotraincomplianceofficersonwhattolookfor
Figure 10 Money Laundering Typology Example Suspected Laundering of Mass Marketing Fraud Proceeds
Suspected fraudster 1
(alias)
Suspected fraudster 1
MM
F ta
rget
sfr
aud
victi
ms
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
Ordered EFTs EFTs sent
MSB agentUS location 1
MSB agentUS location 2
MSB agentCDN location 1
Suspected fraud conspirators
Beneficiaries of EFTs from fraud victims
Suspected fraudster 2
Shared address
MSB agentUS location 3
MSB agentCDN location 2
MSB-issued cheques
CDN bank
Multiple fraudulent cheques mailed to US residents
Cash and MSB cheque depositsEFTs fromindividual in Europe
MSB agentUS location 4
MSB agentCDN location 3
MSB agentUS location 5
MMF MassMarketingFraud | EFTElectronicFundsTransfer | CNDCanada | MBSMoneyServicesBusiness
OneexampleofabankusingthisprocessincludeStandardCharteredBank(SCB)ForseveralyearsSCBhasbeenanalyzingtheirbusinessrelationshipsinIndiatoensurethatthereisnoriskofforcedlabouramongtheirmajorcustomersWithIndiabeingthecountrywiththehighestnumberofmodernslaverycasesthisprocessisimportanttoensurethatthebankisnotvulnerabletochargesofmoneylaundering
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 27
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
2 Using Forensic Accounting to Identify the Crimes
ForensicaccountingistheartandscienceofinvestigatingpeopleandmoneyThepracticeincorporatestraditionalaccountingprocedureswithinvestigativetechniquestoidentifythepotentialforcriminalbehaviourineachreal-worldsituationForensicaccountantscriticallyexamineanindividualrsquosoracompanyrsquoscompletefinancialoperationspouringthroughfinancialdocumentsandotherdatafromwhichtheyrootoutirregularspendingpatternsandorsuspicioustransactionsSimplyputtheyfollowthemoneytoseeifanyillegalactivitiesmightexistInvestigatingandanalyzingdocumentsandcircumstantialevidenceenablesthemtoformopinionstosupportorrefuteclaimsThesedaysmorefinancialservicesorganisationshavedepartmentsthatuseforensicaccountingtechniquesBelowareexamplesofforensicaccountcasescarriedoutbyafinancialintelligenceunitTheuseofforensicaccountingtoidentifymodernslaverywillcontinuetogrowinthecomingyearsasamajortooltoidentifytypologiespatternsandtrends
CASE STUDY
JPMorganrsquosFinancialIntelligenceUnitfirstapproachedhumantraffickingthroughadata-drivenlensWithpublicdomaininformationandlawenforcementpartnershipstheyrealizedthattheycoulddesignfinancialmodelsthatwouldproducecorrelationsinthedatathatwereredflagsfortrafficking
TheteampartneredwiththeUnitedStatesDepartmentofHomelandSecuritytocreatetypologiestoidentifyfinancialtransactionsandaccountattributesthatwereworthinvestigatingCertaingeographiclocationsandtypesofbusinessesndashnailsalonsnon-unionizedstoresrestaurantsndashwereviewedasahigherriskfortraffickingactivitybasedonpubliclysourcedinformationCoupledwiththetypesoftransactionsndashcreditcardchargesatcertainhoursofthenightforexamplendashJPMorganrsquosFinancialIntelligenceUnitbegantoseedistinctpatternsemergingForinstancetheyfound$100manicuresbetween2300and0400inManhattanldquoNobodyisgettingamanicurethatlateandwhoeverisgettingamanicureisnotpayingthatamountofmoneyforitrdquoViewedseparatelynoneofthevariablesseemedremarkableYetviewedinaggregatetheycreatedananomalyorpatternworthinvestigating
ThedistinctnatureofthepatternsisimportanttonoteDrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccountButoftentraffickingdoesnotgeneratemoneyinquantitieslargeenoughtosendawarningtoFinCENfinancialcrimeenforcementunitoftheUSTreasury
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 28
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
3 Working with NGOs to Collect Data
Banksmustapproachmodernslaverythroughadata-drivenlensInthewordsofManhattanDistrictAttorneyCyrusVanceldquoAllsortsofelectronicanddigitalfingerprintsareleftwhenacrimeiscommittedorabusinessenterpriseisbeingrunFinancialinstitutionsareinauniquepositiontospotredflagsinbankingactivityandreportthemtolawenforcementrdquo28
ThesedigitalfingerprintsarerepresentedindatasetsUsingpublicdomaininformationprivateintelligencedatabasesandlawenforcementpartnershipsitispossibleforbankstoanalysedataidentifyingthosethathaveredflagsandproducecorrelationstouncovercriminalpatternsWhileextensivematerialonpossiblescenariosandindicatorsforterroristanddrugtraffickingactivitiesalreadyexistinthecaseofmodernslaverythereisnotyetacomprehensiveresourceFrustrationexistsforbankerswhomustcross-checksystemsthatarenotintegratedinordertofindtherightdataandthereisstillconfusionwithregardstowhichpiecesofinformationtolookforexactlyThisisduelargelytothefactthatmodernslaveryisarelativelynewtopicforbankstocover
ItisalsorelatedtothefactthatndashinthecaseofmodernslaveryndashdataismorecomplicatedtogatherandlinktosuspiciousactivitiesForexamplewhiledrugtraffickingandorganisedcrimecanraisesuspicionbecauselargeamountsofmoneyflowthroughasingleaccounthumantraffickingcasesdonotgeneratemoneyinsimilarquantitiesDifferentindicatorshavetobefoundandusuallyafewareneededtooccursimultaneouslyinordertocallatransactionsuspicious
Tosourcetherightpiecesofinformationspecificmodernslavery-relatedldquokeywordsrdquomustbeusedForemployeestoapplythesetermsitisessentialthatanybankemployees(egriskmanagersrelationshipmanagersseniorleadershipetc)whoarerequestedtolookattheissueofmodernslaveryreceiveappropriatetrainingTheinstructionofferedshouldincludeadescriptionofeachkeywordalongwithasummaryofwhenandwherethiscrimemostoftenoccursinwhichsectorsandunderwhatconditionsOnceproperlyinformeditiseasierforabankrsquos
stafftofindtherightdatafromtherightsourcesandcorrelatecertainredflagsthatotherwisemightbeoverlooked
OneNGOthatiscollaboratingwiththefinancialworldisLibertyAsia29 TheirldquoInformationStrategiesProgramrdquoworkswithNGOpartnersandinformationserviceproviderstoresearchandmakeavailableinformationonthoseidentifiedasbenefittingfinanciallyfrommodernslaveryThisinformationissharedwiththefinancialservicesectortohelpthemmakebetterbusinessdecisionsunderAnti-MoneyLaundering(ldquoAMLrdquo)andAnti-BriberyampCorruption(ldquoABCrdquo)regulatoryrequirementsLibertyAsiafacilitatestheflowofthistoduediligencespecialistprovidersnotablyThomsonReutersWorldCheck30TheReutersdatabaseisusedbymanyoftheworldrsquoslargestfinancialinstitutionsintheirclientduediligence(ldquoCDDrdquo)andknowyourcustomer(ldquoKYCrdquo)proceduresFormoreinformationondatasourcespleaserefertotheMekongClubrsquosone-pagerondatabelow
Figure 11 Data sources for Financial Services Providers
WHY DO WE LACK GOOD DATA
Donorsdonrsquotvaluedatacollectionandanalysis Datasharingislimited Govermentsdonotwanttobecriticised
DATA SOURCES FOR MODERN SLAVERY
ThomsonReutersWorld-Check TheLexisNexisWorldComplianceOnlineSearchTool USDepartmentofLabourrsquosListofGoodsProducedbyChildLabourorForcedLabour ResponsibleSourcingTool GlobalSlaveryIndex LibertyAsia Issaraproject ChabDai
WErsquoRE HELPING ONLY 008 OF SLAVERY VICTIMS ONE OF THE REASONS IS A LACK OF DATA
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 29
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
4 Forging Partnerships with Law Enforcement
OneimportantwaytounderstandtherelationshipbetweenmodernslaveryandmoneylaunderingistoforgepartnershipswithlawenforcementagenciestoworktogethertoanalyzedataandidentifytypologiesTheadvantageofthisapproachisthatitallowsforrealcasestobeusedaspartofthisprocessBelowaretwoexamplesofthisapproachinaction
New York City Working Group31In2013theManhattanDistrictAttorneysOfficesetupaworkinggroupwithnumerouscompaniestoswapmonitoringrulesandbestpracticesincludingAmericanExpressJPMorganChaseCitigroupBankofAmericaWellsFargoTDBankBarclaysandWesternUnion
Microsoft Digital Crimes Unit (DCU)32Thisforumusesattorneysinvestigatorsforensicanalystsandbusinessprofessionalsin30countriestoassistlawenforcement
OtherorganisationsthatdemonstratethecollaborationbetweentheprivatesectorandlawenforcementagenciesarelistedbelowWhilemostofthemfocusonissuesotherthanmodernslaveryandmoneylaunderingtheydoprovideamodelforhowcollaborationcanbebestaddressed
Financial Services Information Sharing and Analysis Center (FS-ISAC)33Anorganisationdedicatedtogatheringanddisseminating
reliableandtimelyinformationfromfinancialservicesproviderssecurityfirmslocalstateandfederallawenforcementagenciesandothertrustedresourcesrelatedtophysicalandcyber-basedthreatsagainstthefinancialservicescommunity
National Cyber-Forensics amp Training Alliance (NCFTA)34Anonprofitcorporationwithformalpartnershipsagreementswithmorethan40USprivate-sectororganisationsandmorethan15USandinternationallawenforcementorregulatoryagenciesTheNCFTAenlistssubjectmatterexpertsfromstakeholderorganisationstosharereal-timeintelligenceregardingcyber-basedthreatsandsupportsthedevelopmentofjointproactivestrategiestobetteridentifymitigateandultimatelyneutralizethreats
Electronic Crimes Task Forces35LedbytheUnitedStatesSecretServicethesegroupsbringtogetherfederalstateandlocallawenforcementwithprosecutorsprivateindustryandacademiaforthepurposeofpreventingdetectinginvestigatingandmitigatingattacksonthenationrsquosfinancialinfrastructuresGroupsarestructuredthroughlocalfieldofficesandorganisedinmostmajormetropolitanareas
InfraGard36LedbytheFederalBureauofInvestigationthisassociationwithrepresentativesfromtheprivatesectoracademiaandstatelocalandfederallawenforcementagenciesisdedicatedtosharing
informationandintelligencetopreventhostileactsagainsttheUnitedStatesLiketheElectronicCrimesTaskForceInfraGardiscomprisedofgroupsorganisedbyFBIfieldofficesinmajormetropolitanareas
Anti-Phishing Working Group (APWG)37 An organisationthatseekstounifytheglobalresponsetocybercrimeacrossindustrygovernmentandlawenforcementthroughdatasharingeducationandstandardsdevelopment
EachofthesegroupsisdifferentbutthecommonthreadisinformationsharingbetweentheprivatesectorandlawenforcementThiscollaborationincreasesknowledgeandawarenessofthreatsandisoftenrequiredtoeffectivelycaptureandprosecutethemastermindsbehindattacksonfinancialinstitutionsandtheircustomersThechartbelowdemonstratestherelationshipthatshouldbeconsideredwhenenteringintothiskindofpartnership
Law Enforcement
Illegal Industries
Bank
X
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 30
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
5 Creating and Using Big Data Filters
BigDatafilteringinthefinancialservicesworldreferstoarangeofstrategiesorsolutionsforrefiningmassivedatasetsAspartofthefilteringprocessdatasetsarebrokendownintoinformationthataspecificuserneedswithoutincludingotherdatathatcanberepetitiveirrelevantorevensensitiveDifferenttypesofdatafilterscanbeusedtoamendreportsqueryresultsorotherkindsofinformationresults
ToidentifypossiblemodernslaverycasesbanksaredevelopingbigdatafiltersthattracktransactionpatternsthatmightbeconsideredrelevantThisincludesrecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholdermultipledepositsthatarejustbelowthereportingthresholdrequirementaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
Belowarethreeexamplesofbigdatafiltersthatbuildrulesandtypologiesfortransactionmonitoringsystemsthatcapturespecificpatternsandbehaviorindicativeofhumantrafficking(redflags)
Verafin38VerafinanalyzestheflowoffundsofalltransactiontypesinandoutofbigdataaccountsincludingACHwirecashATMcheckandmonetaryinstrumentsAspartofthisprocesstheyhavesetupthefollowingfilteringparameters1)arisk-ratedmoneylaunderingalertthatisgeneratedbasedoncustomeractivitythatappearstogooutsidetheirnormalbehaviorrangeallowingbankstoprioritizetheirreviewworkload2)analertsummarythatincludesrelatedevidencestatisticsandtransactionstooptimizeabankrsquosabilitytofocusonaninvestigationand3)apre-populatedSuspiciousActivityReport(SAR)formatthatallowsthesystemtoquicklycreateandelectronicallysubmitthisdocumentwithoneclickVerafinalsodevelopedtheFRAMLxchangetofacilitatesecureinformationsharingamong314(b)institutionstohelpthemworktogethertofightcrimeThisexchangerepresentsthebankingindustryrsquoslargest314(b)networkwithmorethan1000collaboratinginstitutions
SAS Fiserv and Oracle Thisgrouphascometogethertouserulesandwatch-listfiltersaspartoftheirmonitoringsystems
MetaBank and NICE Actimize39ThesetwogroupsareworkingtogethertoaddressprepaidcardsTheyalsotrackwebsiteswheremodernslaverycanoccur
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 31
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
7 Identifying and Using ldquoRed Flagsrdquo Indicators
WhiletheUSDepartmentofTreasuryrsquosFinancialCrimesEnforcementNetwork(FinCEN)42maintainsthatcertainredflagscansignalpossiblemodernslaveryactivitymultiplevariablesneedtobeexaminedtoestablishastrongindicationofthecrimeAsalreadynotedabovetheseincluderecurrentbusinesstransactionsoutsideofficialhoursofoperationcross-bordertransferoffundsinconsistentwiththestatedbusinesspurposeoftheaccountholderaswellasahighnumberofindividualaccountsopenedandclosedsimultaneously
TheFinancialActionTaskForce(FATF)notesthatsomeofthemaintrendsdetectedforfinancialmanagementandlaunderingtheproceedsofmodernslaveryaresimilartothoseofotherorganizedcrimeactivitiesOverthepastthreeyearsseverallistsofpossiblemoneylaunderingactivitiesrelatedtomodernslaveryhaveemergedForexampleinJanuary2014acollectionoftopUSfinancialinstitutionsissuedawhitepaperentitledldquoWhitePapertoCombatHumanTraffickingUsingFinancialDatardquo43Thisdocumentofferedcutting-edgeguidancetofinancialinstitutionsandlawenforcementagenciestohelpidentifyndashthroughredflagsndashfinancialtransactionslinkedtomodernslaveryAccordingtotheauthorsldquoThislistisnotintendedtobeanexclusivelistofhighriskindicatorsandnoonefactorisdispositiveinassessingtherisksforSexandLabourTraffickingItisimportanttonotethateachofthefollowingindicatorsisunremarkablewhenviewedindividuallyItisonlywhenoneormoreoftheindicatorsareevaluatedalongsideotherriskfactorsorinformationaboutthetransactionsthataninvestigatormayreasonablyconcludethattheymaypresentahigherriskfortraffickingandshouldthereforebeinvestigatedfurtherrdquo
Red Flags within Banking TransactionsBelowaresomeofthemostcommonsuspicioustriggersthatshouldraisealarmandencouragesubsequentinvestigationsorthereportingofsuchillegalactivitiestotherelevantauthorities
6 Using Criminal Databases to Screen Clients
TherearetwodatabasesavailablethatcanbeusedtocollectcriticalinformationtoidentifypeoplewhoareinvolvedinmodernslaveryaroundtheworldThisallowsthefinancialworldtoscreenexistingandprospectivecustomersBelowisasummaryofbothtools
World-Check40AspartoftheThomsonReutersRiskManagementSolutionssuitetheldquoWorld-CheckrdquodatabaseofPoliticallyExposedPersons(PEPs)andheightened-riskindividualsandorganisationsisused
aroundtheworldtohelptoidentifyandmanagefinancialregulatoryandreputationalriskThecreationofthedatabasewasinresponsetolegislationaimedatreducingtheincidenceoffinancialcrimesWorld-CheckrsquosintelligencewasinitiallyusedbybanksandfinancialinstitutionsasacomprehensivesolutionforassessingmanagingandremediatingriskHoweveraslegislationhasbecomeincreasinglycomplexanditsreachincreasinglyglobalthedemandforsuchintelligencehasgrownbeyondthefinancialsectortoincludeorganisationsfromallsectors
World Compliance41LexisNexisRiskSolutionsmanagesldquoWorldCompliancerdquotofurtheritscommitmenttohelpingorganisationspreventfinancialcrimestoavoidpotentiallymillionsofdollarsinpenaltiesandfinesworldwideWorld
ComplianceisaleadingproviderofcustomerandvendorscreeningcontentusedforAnti-MoneyLaundering(AML)andGovernanceRiskandCompliance(GRC)solutionsWorldCompliancersquosPoliticallyExposedPersons(PEP)listsandEnhancedDueDiligencereportscomplementLexisNexisrsquoAMLsolution
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 32
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CATEGORY POTENTIAL RED FLAGS
PAYROLL ACTIVITY IN BUSINESS ACCOUNTS
Non-paymentoftaxesworkmanrsquoscompensationandotherfeestoataxauthorityorothergoverningbodytypicallyassociatedwithlegitimatefull-timeemployment
Transfersoffundsbacktoemployerrsquosaccountorthesamethirdpartyafterpaymentofwages(apossibleindicatorthataworkerispayingoffadebttoanemployerorlabourbroker)
MethodsofpaymentstoemployeesthatmaybeindicativeofLabourTraffickingExamplesincludebull Rateofpayforeachpayperiodisidentical(nochangesforovertimevacationsickleavebonuspaymentsetc)in
jobswherethatwouldnotbeexpectedbull Everyemployeersquospaymentisidenticalbull Recurring(egbi-monthly)paymentsforwagesatunreasonablylowamounts(suchas$119fortheentirepay
periodafterdeductionsaretakenoutmaybeindicativeofdebtbondage)bull Chequesfromanemployerrsquosaccountallendorsedonthesamedayoftenatasingleestablishmentbull Labourcontractingorrecruitmentbusinesseswithoutdeductionsforthepaymentofwages
BUSINESS EXPENDITURES Relativelyhighexpendituresforitemsinconsistentwithstatedbusinesspurposesuchasrentalofmultiplehotelormotelroomsorapartments(toprovidehousingforworkers)largescalepurchasesofphonecardsandregularvehiclerentalswhensuchrentalsdonotappeartohavealogicalconnectiontotheunderlyingbusinessactivitiesofthecustomer
Ahighvolumeofcreditcardauthorizationsforaccommodationsorvehicleswithnosubsequentcharge(suggestinganintentiontoavoidleavinganelectronicrecordbypayingincash)
BusinessaccountsforcompaniesnotinthehospitalityindustryshowingpurchasesoflargeamountsoffoodandothernecessitiesmayindicatethatthebusinessisacquiringtheseitemstoselltoemployeesinaldquocompanystorerdquoarrangementthatisdesignedtokeepemployeesindebttotheemployerSuchpurchasesmayalsobeindicativeofthebusinesskeepingtheemployeesunderoneroof
BusinesscustomerswhosetransactionsoccuroutsidethetimeofknownbusinessoperationsExamplesincludebull 2amcreditcardtransactionsatanailsalonbull Significantandfrequentgasolinestationcreditcardchargesbetween11pmand6am(mayindicatethemovement
ofcarnivalworkersfarm-workersordoor-to-doorsalescrews(egmagazinesales) FinespaidtotheDepartmentofLabourorotherworkplaceregulatingentity Businesseswithanexcessivenumberofaccountsinconsistentwiththestatedbusinesspurposeofthecustomer
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 33
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CATEGORY POTENTIAL RED FLAGS
INDIVIDUAL ACCOUNTS APPEARING TO HAVE SAME EMPLOYER
Non-familialcustodialbankaccountswherethereisthesamecustodianonmultipleaccountsThisactivitymaybesuggestiveofanemployerlabourbrokercontrollingworkersrsquoaccountsandpreventingtheiraccesstotheirownfunds
RepeatedlyendorsingchequestothesamethirdpartyThisactivitymaybeindicativeofafinancialldquolooprdquoorldquoround-triprdquowhereemployeesappeartobereceivingwagesbutthefundsareultimatelyreroutedbacktothetraffickerthroughanintermediary
Issuanceofafinalchequetocloseoutanaccountthatismadepayabletotheemployerwhohadbeendepositingfundsintotheaccount
Bankaccountsopenedforvisaholdersthatreceivelittleornodepositsatallandorhavetheemployerasacustodianoftheaccount
Highnumberofindividualaccountsforthesamecustomerthatareallopenedorclosedonthesamedate
PERSONAL EXPENDITURES AND DEPOSITS
Individualswithanexcessivenumberofpersonalaccounts Repeatedlow-valuepaymentstoonlineorprintadvertisersknowntocatertothesexindustry Paymentstomultiplecellphoneutilitiescompaniesormultiplepaymentstothesamecompany High-volumeoftravelrelatedtransactions(egairlinesmotelsrentalcarsbusortaxichargesinmultiplecitiesorstates)includingthepaymentforthirdpartytraveloftennamingfemaleorminortravelerswhensuchtransactionsarenotlogicallyconnectedtothecustomerrsquostradeorbusiness
FrequentcashdepositsmadeviaATMratherthanatthetelleroratmultipleATMsonthesamedaysometimesfollowedbyATMwithdrawalsinadifferentlocation
Individualswithnominaloccupationinformationordiscrepanciesbetweenaccountfundingandtheknowncustomerprofile
Red Flags found with ManufacturingInadditiontothebankingscenarioslistedabovethetableonthenextpageaddressesthepotentialredflagsinherentwithinamigrantrecruitmentsituationThissecondexampledemonstratesthatthecontextforaparticularsetofindicatorsandredflagscanhappenbeyondthereachorexposureofagivenbankForexamplethefirsttablefocusesontheredflagsthatcanbedirectlyobservedthroughdailybankingtransactionsInotherwordsthebankersthemselvestracktheindicatorsaspartoftheirregularworkOntheotherhandtheindicatorsinthenexttablewouldneedtobetrackedby
thecompaniesthathireandusethelabourThisinformationcouldbecollectedbyauditsorthroughanonymousworkerhotlinesMostbankswouldnothavedirectcontactwithbusinessesatthislevelThereforeredflagsfallitintotwocategoriesthosethatbankscantrackdirectlyandthosethatneedtobetrackedbyothersIfredflagsindicateacriminalactivityinthesecondexampleandthebankisworkingwiththisorganisationthiscouldresultinapotentialmoneylaunderingoutcomeWiththisinmindbanksmustnotonlydotheirowninternalldquoduediligencerdquobutalsoensurethatthebusinessestheyfunddothesame
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 34
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
DECEPTIVE RECRUITMENT
Persondeceivedaboutconditionsofwork Persondeceivedaboutthenatureofthejoblocationemployeroremployment
Persondeceivedaboutwagesearnings Persondeceivedaboutcontentorlegalityoftheworkcontract
Persondeceivedabouttheproposedbenefits Persondeceivedabouttherecruitmentconditions(recruitmentfeesandfraudulentdebt)
Persondeceivedaboutlegaldocumentationrequired Persondeceivedabouttheirmigrationstatus Persondeceivedabouthousingandworkingconditions Persondeceivedabouttravelconditions(sometimescrossingboardersillegallythroughsmuggling)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Amajorinconsistencyisfoundbetweenanemployeersquosproposedagreementandtheconditionsandcircumstancesofhisherwork
Thereisaclearindicationofdeceptionrelatedtomanyormostaspectsofanemployeersquosconditionsandcircumstancesofhisherwork
ThereareelementsoftherecruitmentprocessthatareillegalRecruiter
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveprospectiveemployees
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseillegalpracticestorecruitworkers
COERCIVE RECRUITMENT
Existenceofabductionforcedmarriageandorsellingofvictims
Existenceofviolenceagainstvictims Existenceofdebtbondage Withholdingofmoney Existenceofisolationconfinementorsurveillance Existenceofthreatsofviolenceagainstthevictimorfamily Existenceofconfiscationofdocuments Existenceofthreatofdenunciationtoauthorizes Existenceofthreatstoinformfamilycommunityorpublic Existenceofviolenceagainstfamily(threatsoreffective)
AspartofacaserevieworinterviewthefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Thereisaclearindicationofforcethreatsofforce(againstselfandfamily)violencefoundbetweenanemployeeandhisherrecruiter
Thereisaclearindicationofdebtbondageorwithholdingofmoneyordocumentationfoundbetweenanemployeeandhisherrecruiter
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseviolencethreatsandintimidationtoforceapersontoacceptaworksituation
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallywithholdmoneyandpersonaldocumentationtoforceapersontoacceptaworksituation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 35
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CATEGORY INDICATORS PRIVATE SECTOR ldquoRED FLAGSrdquo
RECRUITMENT THROUGH ABUSE OF A PERSONrsquoS VULNERABILITY
Abuseofadifficultfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)
Abuseofeconomicissuesandconstraints(povertyanddebt) Abuseofculturalreligiousbeliefs(ethnicminoritiesminorityreligionsetc)
Abuseofapersonrsquosillegalundocumentedstatus Abuseoflackofeducationinfluence(language) Abuseoflackofappropriateinformation Falseinformationaboutthelegalsystemandtheattitudeoftheauthorities
Falseinformationaboutthemeritsofsuccessfulmigration Psychologicalandemotionaldependencyonpowerbrokers(agentsbrokers)
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosadverselivingconditionsandcircumstancesareusedtotakeadvantageofhimherincludingfamilysituation(divorcesexualphysicalabusesubstanceabuseetc)povertyandsocialexclusion
Apersonrsquoslackofunderstandingofthelegalsystemandconditionsofemploymentareusedtotakeadvantageofhimher
Recruiter Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallyuseapersonrsquosadverselivingconditionsandcircumstancestodeceiveorforceapersontoacceptaposition
Theinvolvedrecruitmentagencyagentbrokerisfoundtorepeatedlyandsystematicallydeceiveorforceapersontoacceptapositionbasedonalackoflegalunderstandingoranunderstandingoftheconditionsofthework
INDICATORS OF FORCED LABOR
Personisforcedtoworkagainsthisherwill Highlyoppressiveworkingconditions Withholdingofwagesndashlowornosalary Wagemanipulation(feesandfraudulentdebt) Debtbondage Violenceagainstperson Threatsofviolenceagainstthepersonorfamilymembers Confiscationofdocuments Excessiveworkingdaysorhours Unhealthyhazardousandorterribleworkinglivingconditions
Norespectoflabourlawsorsignedcontracttermsandconditions
Isolationconfinementorsurveillance Forcedintoillicitcriminalactivities Forcedtolietoauthoritiesfamilymembersauditorsetc Threatofdenunciationtoauthorities
ThefollowingfactorsareidentifiedasldquoredflagsrdquoVictim
Apersonrsquosworksituationisnotvoluntarybasedononeormoreofthefollowingfactorsviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocuments
Apersonrsquosworksituationoffersnopayorextremelylowpay Apersonrsquosworksituationincludesanoppressivejobthatisunhealthyhazardousandillegal
ApersonworksituationresultsinisolationconfinementorsurveillanceRecruiter
Theinvolvedemployerisfoundtorepeatedlyandsystematicallyuseviolencethreatsofviolencefraudulentillegaldebtorconfiscationofdocumentstoholdanemployeeinplace
Theinvolvedemployerisfoundtorepeatedlyandsystematicallywithholdpayorofferextremelylowpay
Theinvolvedemployeroffersunhealthyhazardousandorillegalwork Theinvolvedemployerhasnorespectforlabourlawsorsignedcontracttermsorconditions
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 36
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
RedFlagscanalsobeidentifiedbasedonarangeofdifferentenvironmentswithinagivenbusinessThefivemostsignificantcompliancecategoriesincludesocialenvironmentworkingenvironmentproductionenvironmentfinancialorganizationalenvironmentandmigrantworkerrecruitmentenvironmentThesectionbelowdetailsa
DUE DILIGENCE RELATED TO COMPLIANCE ENVIRONMENTSsetofkeyauditingcriteriaagainsteachofthesefivecategoriesThelistisnotexhaustivebutindicatesthetypesofquestionsthatshouldbeconsideredwithinarangeofbankingsituationsThislistcanbeusedbybankingcompliancepersonneltodetermineifagivenbusinessistrackingtheseitemsintheirregularmonitoringworkorwithinthirdpartyaudits
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
SOCIAL ENVIRONMENT
AreallworkersofficiallyregisteredlistedandcountedwithIDcardsinspectedandverified Isallcompensationpaidinlinewithlegalandindustrialstandards Arealllegalandindustriallimitsonworkinghoursshiftsweekendworkrestperiodsandbreakregulationsstrictlyobserved Arewagespaidontimewithoutunjustifieddeductionsofanykind Arealldeductionsincludedinthecontractandwithinlegalorindustrialregulations Iswithholdingofwagesinanywaynottolerated Wherethereispaymentofwagesmadetoanagencyareallentitlementspaidinfullandautomaticallyincludedinthescopeoftheaudit
Areadequatehousingandlivingstandards(whereprovided)inasecureenvironmentnoover-chargingoranyothermethodthatleadstoworkerdependenceanddenialofchoice
Doworkershaveclearchannelstofilecomplaintsandreceivepromptandaccurateresponsesbycompanies Areallsocialcontributionsandobligationsfulfilledincompliancewithlaws Aretherenorestrictionsonfreedomofmovement
WORKING ENVIRONMENT
Areworkersadequatelysupervisedandproperlytrainedtoperformtheirtasks Wherethejobfunctionposesadditionalhealthriskswithintolerableparametersareworkersthoroughlyinformedofsaidhealthrisksandprovidedwithachoice
Doesthecompanyprovideadditionalhealthchecksforjobfunctionswithhigherrisks Doesthecompanyprovideworkerswithadequateprotectivegearandworkingtoolsasperlegalorindustrialstandards Doesthecompanyensureaworkingenvironmentthatisfreefrompsychologicalpressuretoperformtasksthatmightputworkersrsquohealthindanger
Doworkershaveaccesstoadequatetraininganddevelopment Doallfactorieshaveclearlydefinedwrittengrievancemechanismsandcomplaintproceduresinplace
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 37
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
PRODUCTION ENVIRONMENT
Doesthecompanyallowsaccesstoproductionmasterdatasuchascapacityallocationsoutputfiguresqualityperformanceetc Doesthecompanyprovideaccurateinformationinrelationtocapabilitiesandexpertise DoesthecompanyinformifanorderisoutsourcedpartiallyorinfullInthiscaseeachoutsourcedpartnerautomaticallyisincludedinthescopeoftheaudit
Doesthecompanyguaranteeregularsafetyauditsevacuationexercisesfiredrillshealthchecksandanyotherprecautiontoincreasesafetyofworkerswithinalllegalandindustrialrequirements
FINANCIAL ENVIRONMENT
Isthecompanylegallyregisteredwithauthoritiesinpossessionofallrequiredpermitsandinfullcomplianceoftaxanddutyrelatedissues
Doesthecompanyconfirmthattheyarefinanciallysoundandabletomeetallobligationsinordertofulfillrequirementsandorders Doesthecompanyconfirmthatallinvestedcapitalintheoperationisfrompropersourcesanddoesnotposeanyrisktothecontinuanceofthebusinessandthereforeofthesafetytoemploymentofworkers
Doesthecompanyprovideadequateresourcestoconsistentlymanagetheworkerpoolwithinallorganisationalrequirementsasperlegalorindustrialstandards
Doesthecompanyprovideworkerrelatedstatisticsanddataifrequiredegnumberofsickdaysrotationdatalabourdisputesanddisputemediation
MIGRANT WORKER RECRUITMENT ENVIRONMENT
Doallworkershavewrittenemploymentcontractsinalanguagetheyunderstand Canthecompanyprovecontractshavenotbeensubstitutedateithersourceordestination Areallcontractscompliantwithlocallabourlaws Arethetasksbeingundertakenbyworkersconsistentwiththosespecifiedintheircontracts Arealldeductionsfromworkersrsquopay(egfoodaccommodations)clearlyspecified ArerecruitmentandbrokeragefeespaidbyworkerswithinlegallimitsestablishedbygovernmentofworkersrsquooriginIftherearenolegallimitsthefeesshouldnotexceedonemonthrsquossalaryperyearofcontractexcludingcontractextensions
Dothemigrantworkersretaincopiesoftheiridentificationdocuments Dothemigrantworkershaveaccesstosafewaystoremittheirsavingstotheirhomes
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 38
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CATEGORY QUESTIONS TO ADDRESS RED FLAGS BY ENVIRONMENT
OTHER INDICATORS Customerdoesnotwantcorrespondencesenttoresidentialaddressusesapostofficeboxorhasadisconnectedornon-functioninghomeorbusinesstelephonenumber
Moneyispresentedinunusualconditionforexampledampodorousorcoatedwithsubstance Customerhasmultipleaccountswithdifferentfinancialinstitutionsfornoapparentreasonorrepeatedlyusesanaddressbutfrequentlychangesthenamesinvolved
Thecustomerhasfrequenttransactionsincontrasttoknownbusinessactivityoremploymentstatusandoffersambiguousorinconsistentexplanationsastothesourceoffunds
Customermakesstatementsaboutinvolvementincriminalactivitiesoristhesubjectofacriminalinvestigationorinsomecasescustomerisaccompaniedandwatched
Customerexhibitsnervousoruncooperativebehaviordemandsveryquickserviceorshowsuncommoncuriosityaboutinternalsystemscontrolsandpolicies
Customerpresentsconfusingdetailsaboutthetransactionorknowsfewdetailsaboutitspurposeorappearstoinformallyrecordlarge-volumetransactionsusingunconventionalbookkeepingmethodsorldquooff-the-recordrdquobooks
Customerover-justifiesorexplainsthetransactionissecretiveandreluctanttomeetinpersonandinsomecasesappearstobeactingonbehalfofathirdparty
Customerappearstohaverecentlyestablishedaseriesofnewrelationshipswithdifferentfinancialentities Customerspellshisorhernamedifferentlyfromonetransactiontoanother Customerattemptstodevelopcloserapportwiththestafforoffers
bull Moneygratuitiesorunusualfavorstostafffortheprovisionofservicesbull Thatmayappearunusualorsuspicious
Transactioninvolvesasuspectedshellcompany(thatisacorporationthathasnoassetsoperationsorotherreasonstoexist)
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 39
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
AddressingmodernslaveryasafinancialinstitutiondoesnotinvolveonedepartmentoroneteamacollectivecoordinatedeffortisessentialTherearemanyroleswhereslaverymaytouchday-to-dayactivities
BelowisatableoutliningtheteamsrolesandredflagsrelatedtothetopicofmodernslaveryandtherangeofbankingdepartmentsItisessentialthatallofthesecommunicateandworktogethertoaddresstheproblem
RELATIONSHIP MANAGEMENT AMONG BANKING DEPARTMENTS
TEAM ROLE EXPOSURE
Area PROCUREMENT AND SOURCING
TeamsinvolvedintheprocurementandsourcingofgoodsandservicesThismayincludetechnologyresourcecontractingorgoodssuchasofficesuppliesTheteamrolewouldbeaccountableforsourcingnewsuppliersandvettingtheseagainstinternalvendoronboardingguidelines
VendorPartnerManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
TechnologySourcingManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
VendorPartnerRelationshipManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area FRONTLINE CUSTOMER-FACING ROLES (egLendingBusinessBankingCustomerComplaintsBranchStaff)
Teamsinvolvedinthecustomer-facingactivitiessuchascustomeronboardingprovisionoffinancialadvicedealingwithcustomercomplaintsandremediationactivitieson-goingcustomerclientrelationshipmanagement
RelationshipManager TeammayhaveexposuretomodernslaverythroughtheirclientscustomerspotentiallybeinginvolvedinthesetypesofactivitiesNeedtobeawareoftheredflagsandhowtoreportsuspiciousactivity
FinancialAdvisor
TeamManager
ContactCentreCallPerson
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 40
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
TEAM ROLE EXPOSURE
Area HUMAN RESOURCES
FacilitatethelsquoendtoendrsquorecruitmentprocessforallhiringProvidesadviceonsourcingstrategies(directsourcingrecruitmenagencymanagementreferraldrivesinternalmovesandheadhunting)InterviewingBackgroundcheckingandoffermanagementandfeedbacktocandidates
RecruitmentSpecialistTalentAcquisitionManager
AsinvolvedinsourcingofcandidatesitisimportanttobeawareofpotentialslaveryintheresourcepoolsParticularlyimportantinhighvolumeresourcingsuchasdataentrycontractors
ProvidethebusinesswithassistanceinallHRactivitiesincludingattractionengagementandretentionofemployeesinternationalassignmentsculturalinitiativescontractualandlegalemploymentmattersperformancemanagementcapabilitybuildingthroughlearninganddevelopmentinitiativesandremunerationarrangements
HumanResourceManager
Mayactaspointofcontactforcontractingrelationshipmanagementinsomeinstances
Area STRATEGY BUSINESS DEVELOPMENT
DevelopmentandanalysisofnewbankinginitiativesandpropositionsInitialinvestigationintonewpartnershipopportunitiesandnewmarkettrends
StrategistDigitalManagerCustomerExperienceLead
Maybeinitialpointofcontactintonewbusinessventuresandpartnerships
Area RISK
Teamsinvolvedin OpRiskCompliancendashprovidingriskandcomplianceadvisorytothefrontlineteamsreviewingtheriskassessmentsandcontrolsusedacrossthebusinesstomitigatetherisk(incslaveryhumantraffickingandhumanrightsrisk)assuranceandoversightofeffectivenessofcontrolsandcompliance
CreditRiskManagerndashprovidereviewandapprovalforloanapplications
ComplianceManager Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligationsaswellasbeingabletoadviseandofferguidancetothebusinessontheriskcontrolsandobligations
OperationalRiskManager
CreditRiskManager TeammayhaveexposuretomodernslaverythroughlendingapplicationsNeedtoensureESGelementsaretakenintoconsiderationasapartofthelendingapprovalprocessinordertoavoidinadvertentlysupportingthefinancingofhumantraffickingslaveryactivities
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 41
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
TEAM ROLE EXPOSURE
Area LEGAL
Involvedinalllegalmattersincludingcontractnegotiationsvendorpartnerassessments
LegalCounsel Teamwillhavelimitedexposuretomodernslaverybutneedtobeawareoftheissueinlightoflegislativeobligations
Area FINANCE
Providesfinancialandnon-financialmanagementreportingbudgetingandforecastingoperationalsupportanalyticalinsightanddecisionsupporttoourbusinesspartnersMayalsoberesponsibleforthefinancialcontrolframework
FinancialOfficer Teamwillhavelimitedexposuretomodernslavery
Area MARKETING AND COMMUNICATIONS
Accountableforcompanymarketingandcommunicationsstrategiesandexecution
Marketingandor
CommunicationsManager
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingonanti-slaverycampaignswithintheorganisationandexternally
Area LEARNING AND DEVELOPMENT
TheprimaryfunctionsofLearningandDevelopmentareto
inductionofnewemployees developmentofproductprocessandsystemskills coachingoncustomerconversations leadershipandcareerdevelopmentprograms
LearningampDevelopment
ManagerConsultant
Teamwillhavelimitedexposuretomodernslaveryhowevercanplayapivotalroleinexecutingtrainingandstaffawarenesscampaignswithintheorganisation
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 42
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
InternalcommunicationwithinmostcompaniesisgenerallylessthanidealThebankingworldisnoexceptionWithinmostlargebanksthereareoftenwell-establishedhierarchiesanddepartmentalsilosthatlimitthesharingofimportantinformationTobestaddresstheriskofmodernslaveryinabankingsituationtheremustbeaneffectiveflowofinformationthatisbothinclusiveandcomprehensiveGoodinternalcommunicationacrossdepartmentsisessentialforthefollowingreasons
CoordinationToprotectafinancialorganisationfromallegationsofmoneylaunderingrelatedtomodernslaverycoordinationamongthevariousdepartmentsisamustAnorganisationcanrsquotaddressinternalpoliciessmoothlywithoutpropercoordinationThrougheffectiveinternalcommunicationitispossibletocoordinatetheindividualresponsesamongalldepartments
ControlEffectiveinternalcommunicationhelpsensurethatinitiativesbeingusedareconsistentwiththerequirementsand
FACILITATING INTERNAL COMMUNICATION TO ADDRESS MONEY LAUNDERING RELATED TO MODERN SLAVERY
needsoftheoverallorganisationThisenablesinternalcontrolstobeputinplaceandfollowedbyallthoseinvolved
MotivationMethodsofinternalcommunicationhelpmotivateemployeesofanorganisationtobevigilantintheirattemptstoidentifyandmitigatemoneylaunderingrisksInternalcommunicationensuresgoodrelationshipsamonghighofficialsandsubordinatesThrougheffectiveinternalcommunicationemployeesinteractwithoneanotherwhichactsasamotivatingfactor
Develop the Managerial Efficiency To mitigateriskinanefficientandeffectivemannerarangeofdifferentmanagersmusthavetheproperknowledgeregardingtheinternalmechanismsoftheorganisation
Facilitate Decision MakingParticipationofrespectiveofficesinthedecision-makingprocessnotonlyincreasesthequalityofdecisionsbutalsoensuresthebetterimplementationofdecisions
Modern Slavery A Resource Guide for the Banking Industry 43
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
CONCLUSIONSThroughthispublicationouraimhasbeento
Providecomprehensiveup-to-dateinformationontheissuesofhumantraffickingandmodernslavery
Offerspecificinformationrelevanttofinancialinstitutionstoimplementinternalprocedureswhenaddressinghumantraffickingandmodernslavery
Provideguidanceonthetypesofredflagindicatorsandquestionsfrontlinestaffshouldbeaskingtoensurebusinessandreputationrisksareaddressedand
HelpmovehumantraffickingandmodernslaveryhigheruptheAMLagenda
AsmentionedthroughoutthisdocumentthefinancialservicesindustryhasadistinctadvantageinbeingabletoidentifysuspiciousactivityBankscanidentifynewandemergingmoneylaunderingtrendsthatmaybelinkedtomodernslaveryandindoingsocanalsohelptooffsettherisktotheirownorganisationfromexposuretoillegalandfraudulentbusinesses
WeencouragefinancialinstitutionstobecomemorecollaborativewithinthebankingcommunitytotakeapublicstandagainstthisterriblehumanrightsviolationIfamoreunifiedresponsewasinplacethiswouldhaveapositivetangibleimpactonthelivesofmillionsofvictims
WeattheMekongClubwouldliketothanktherepresentativesoftheFinancialServicesWorkingGroupfortheircommitmentandleadershipinhelpingtodevelopthistrainingapproach
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 44
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
THE MEKONG CLUB TheMissionoftheMekongClub(Association)istoactasacatalystforchangendashengaginginspiringandsupportingtheprivatesectortoleadinthefightagainstmodernslaveryMajorobjectivesinclude
1 usingafacilitationprocesstoidentifythegreatestchallengesimpactingcompaniesaddressingslavery
2 identificationofpracticalapproachesandsolutionstohelpaddressthesechallenges
3 increasingtheoverallunderstandingandawarenessofthisissuethroughoutthebusinesscommunityinHongKongandtheregionand
4 developingawarenessthroughouttheMekongregiontoexpandthereachandimpactoftheAssociationwork
WecurrentlyworkwithcorporationsfromfourindustriesFinancialServicesApparelandFootwearRetailandHospitalityForanannualmembershipsubscriptioncompaniesreceiveaccesstotheindustryworkinggroupsthataremostrelevanttotheirbrandAspartofthisworkinggrouptheymeetregularlytolearnsharebestpracticesandnetworkwithotherlike-mindedprofessionalsFurtherbenefitsincludeaccesstoeLearningcoursesanonlineknowledgecenterofkeyresourcestopic-specificworkshopsandresourceguides
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 45
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
REFERENCES1 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO20142 TheGlobalSlaveryIndex20163 TheGlobalSlaveryIndex20164 TheGlobalSlaveryIndex20165 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20126 ILOGlobalEstimateofForcedLabourResultsandMethodologyILO20127 UNIAPCasesummary20118 HarvardInternationalReviewWinningtheFight31(1)Spring2009KevinBalesinterview9 C029-ForcedLabourConvention1930(No29)ConventionconcerningForcedorCompulsoryLabour10 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime11 SlaveryConvention192612Modern Slavery Act 201513 SlaveryConvention192614 Bellagio-HarvardGuidelinesontheLegalParametersofSlavery15 PalermoProtocolProtocoltoPreventSuppressandPunishTraffickinginPersonsEspeciallyWomenandChildrensupplementingtheUnited
NationsConventionagainstTransnationalOrganizedCrime16 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201617 USStateDepartmentrsquosAnnualTraffickinginPersonsReport201618 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201419 UNIAPinternaldocument201120 UNIAPinternaldocument201121 GuidingPrinciplesonBusinessandHumanRights201122 ActionPlanforanti-moneylaunderingandcounter-terroristfinanceUKGovernment201623 CaliforniaTransparencyinSupplyChainsActUSDepartmentofLabor201224Modern Slavery Act 201525 ILOSaysForcedLabourGeneratesAnnualProfitsofUS$150BillionILO201426 SuspiciousFinancialActivityandHumanTraffickingFinanceAgainstTrafficking27 MoneyLaunderingandTerroristFinancingTypologiesandTrendsforCanadianMoneyServicesBusinessesFINTRACTypologiesandTrendsReports201028 BankscanhelpstophumantraffickingsaysManhattanprosecutor29 LibertyAsia30 WorldCheckThomsonReuters
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 46
31 HowFinancialInstitutionsLeadWayinBattleAgainstHumanTrafficking32 MicrosoftDigitalCrimesUnit(DCU)33 FinancialServicesInformationSharingandAnalysisCenter(FS-ISAC)34 NationalCyber-ForensicsampampTrainingAlliance(NCFTA)35 ElectronicCrimesTaskForce36 InfraGard37 Anti-PishingWorkingGroup38 Verafin39 NICEActimizeSolutionsImplementedbyMetaBanktoSupportFinancialCrimeRiskStrategyByProvidinga360-DegreeViewofEnterpriseRisk40 WorldCheckThomsonReuters41WorldComplianceLexisNexisRiskSolutions42 UnitedStatesDepartmentoftheTreasuryFinancialCrimesEnforcementNetwork43 HumanTraffickingCustomerandFinancialTransactionTraitsThatMayPresentRiskTheBankersrsquoAllianceAgainstTrafficking
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
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The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry 47
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
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The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry
Forinformationpleasecontact
infothemekongcluborg
wwwthemekongcluborg
FIGH
TIN
G TH
E BU
SIN
ESS
OF S
LAVE
RY
The Mekong Club | Modern Slavery A Resource Guide for the Banking Industry