Emilio Garcia Garcia Technical Advisor, Directorate-General for the Promotion of eGovernment – Ministry of the Presidency (Spain) WCIT 2010 Laying down tracks: Infrastructural challenges The case for laws and regulations INTRODUCTION 15 MINUTES
The infrastructural challenge - The case for laws and regulations
May 27, 2015
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Emilio Garcia Garcia
Technical Advisor, Directorate-General for the Promotion of eGovernment –Ministry of the Presidency (Spain)
WCIT 2010
Laying down tracks: Infrastructural challengesThe case for laws and regulations
INTRODUCTION
15 MINUTES
eGovernment in Spain: Our mission
Established the rails for eGovernment
Administrative cooperation leadership
Definition of national strategies
Alignment with EU policies
The case for laws and regulations
Promotion of eGovernment
ActionPlans and Guidelines
Efficientusage of ICT
resources
Citizencare and
satisfaction
Foster cooperation
and bestpracticessharing
Laying down tracks: Infrastructural challenges
eGovernment infrastructures in Spain
eGovernment in Spain: An unexpected success?
Laws and regulations in Spain: The cornerstone
Citizen Rigths: The real critical infrastructure
Organisational issues: The support for agreements
National frameworks: The agreements
Laying down tracks: Infrastructural challenges
The case for laws and regulations
National frameworks: The agreementsThe value chain of shared platforms and services
eGovernment in Spain: The environment
The case for laws and regulations
17 Ministries and 139 Agencies
17 Regional Governments
8.108 local councils
Laying down tracks: Infrastructural challenges
eGovernment in Spain: The unexpected success
The case for laws and regulations
In spite of thefragmentedenvironment, Spain isready for a quick take-up of eGovernment
Soft and HardInfrastructures havebeen the key
UN eGovernmentReadiness Index, 2010
Laying down tracks: Infrastructural challenges
Laws and regulations in Spain: The cornerstone to overcome the infrastructural challenge
Establish legal equivalence with paper based procedures
Clear regulations and guides
Rules for collaboration among agencies and government levels
Promotes sharing resources
The case for laws and regulations
CitizensRights
Institutionsfor
cooperation
Frameworksand
GuidelinesShared
Platforms
Laws and regulations
Laying down tracks: Infrastructural challenges
Drafted with the collaboration of businesses and civil society and approved by all the political groups of the Parliament
National, regional and local tiers of government should fulfill the rights recognized to the citizens
Recognition of the right to choose the channel for the relationship with the Public Administrations
31/12/2009
eID, intermediaries, not to resubmit data, electronic copies of administrative procedures, eGovernmentombudsman, …
Citizen Rights: The Citizens Electronic Access to Public Services Act (Ley 11/2007)
Accepted by all the stakeholders
Basic law
The core of the law
A clear deadline for accomplishment
Additional rights
The case for laws and regulations
Laying down tracks: Infrastructural challenges
Citizen rights: The driver for a major effort of the Spanish Government
An Action Plan was defined shortly after the approval of the Act
Clustering of services and procedures depending on its impact for the citizens
Nearly all the services and procedures have an electronic version
Intermediaries the key for inclusive eGovernment : Tax income, drivers licence, …
The case for laws and regulations
Laying down tracks: Infrastructural challenges
Organizational issues: Breaking with the “silo” culture through massive collaboration
Political involvement paves the way for the collaboration among ministries and government levels
Technical managers committees for assisting the political level
Ad-hoc working groups when they are required
An Advisory Council gives permanent voice to businesses, industry and civil society
The case for laws and regulations
Laying down tracks: Infrastructural challenges
Moderador
Notas de la presentación
But the effort would have been in vain without collaboration. Collaboration have been the key for the development of common frameworks and sharing best practices, for being efficient in overcoming the challenges in a more efficient way. To develop this collaboration, an structure in three levels have been set up both in the Central Government for collaboration between agencies and between the Central and Regional Governments. Finally an Advisory Council gives the voice to the industry, businesses and civil society.
Developed with the collaboration of all Public Administrations with the participation of the industry
Development of the provisions for security and interoperability included in Ley 11/2007
Take into account the state of the art and frameworks and guidelines developed by OECD, EU
National Security and Interoperability Frameworks: Basic agreements for quality services
Accepted by all Public Administrations
Legal texts
Aligned with international standards
The case for laws and regulations
Laying down tracks: Infrastructural challenges
The National Security Framework: The Security Policy of Spanish eGovernment
Creates the necessary conditions of trust
Introduce common elements of security
Provide a common language
Respectful with personal data privacy laws
The case for laws and regulations
Laying down tracks: Infrastructural challenges
The National Interoperability Framework: The provision of a common language
Multidimensional and multilateral approach
Criteria for the selection and usage of standards
Specification of instruments: Repository of applications, inventory of services, …
eSignatures and eIDsinteroperability policy
Catalogue of technical guides: eDoc, Data models, …
Definition of common platforms and services
The case for laws and regulations
Laying down tracks: Infrastructural challenges
Internet
The value chain of shared platforms and services
Built to support the whole administrative procedure lifecycle and define in our legal framework
Enablers of the massive and full-implementation of e-services
More than 15.000.000 of DNI-e, accepted as eID by all the Public Administrations
A solid base for the Spanish G-Cloud
The case for laws and regulations
ThirdParty
Services
e-IDValidationServices
eDeliveryElectronic
Exchange of Information
Other PublicAdministration
Services
ePaymente-forms
eArchive
Laying down tracks: Infrastructural challenges
No usage take-up is possible without an assurance of legal equivalence
Serving the citizen should be a common objective
Delivery chain should be seamless across the different government tiers
Critical for an efficient use of resources and a quick deployment of services
Summary of hard and soft infrastructures
Citizen rights
Institutions for cooperation
Frameworks and guidelines
Shared platforms and services
The case for laws and regulations
Laying down tracks: Infrastructural challenges
WCIT 2010
The case for laws and regulationsSoft and hard infrastructure should be seen as a national priority. Legal frameworks are the more important definition of priorities for the Public Administrations.
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