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The Importance of the Candidate and User Experience when Screening
Adam Lindsay
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What I’ll cover today
• What is candidate screening?
• Why is screening so important?
• Different ways to screen
• The new way of screening
• What to screen for?
• Best practice
• Common pitfalls
• Key takeaways
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What is Background Screening?
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Screening is relevant across every industry
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Why should you screen?
Candidate experience and retention
Improve time to hireBetter quality hire
Comply with the Law Protect the business
Safeguard and enhance reputation
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How not screening can affect your brand and reputation
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How are you regulated?
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Your responsibility as a hirer
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Candidate experience and why it is important
60% of employers have read one piece of negative feedback to their applicant process (CareerArc, 2016)
38% candidates more likely to stay with a business if their experience is positive (RI,2017)
72% candidates have shared their negative experience online (CareerArc 2016)
83% candidates say a negative experience can change their minds about a role of a company they’d once liked (Lever 2017)
Candidates who experience positive onboarding have 54% greater productivity (Avature)
Candidates who have well-structured onboarding are 69% more likely to stay at the company for up to 3 years (Avature)
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So where do you go from here?
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Your options to screen
Manual
Time consuming
Control
Expensive
Poor candidate
experience
Improve Efficiency
Lack of control
Imagine if there
is another way
which ticks
every box and
more
INHOUSE OUTSOURCE AUTOMATION
vs or
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Screening AutomationThe new way
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The benefits of Screening Automation
Improved candidate experience through one easy entry point
Less admin – costs reduced
Better visibility and tracking of candidate journey
KPI and reporting at your fingertips
Audits a breeze and automatic alerts of document expiry dates
Aligned to your company structure and process
Right to Work checks on the go
Cloud-based for anytime anywhere access
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How do you know what to screen for?
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Core checks to safe guard your business - Identity
Verify identity:
● Ensure the candidate is who they say they are
● Confirm documents are genuine and valid
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Core checks to safe guard your business - Right to Work
Check Right to Work status:
● Protect your business and staff● Check for fraudulent documents● Adhere to Home Office regulations
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Core checks to safe guard your business - Criminal Data Checks
Check relevant criminal and industry databases:
• Regulated and non regulated environments
• Honesty and integrity
• One step further
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Core checks to safe guard your business - Qualifications
Check candidate against role requirements:
40% of job applicants falsify academic qualifications
11% make up entire degree qualifications
33% of graduates or job seekers state inaccurate information on their CVs annually
Source: 2014, the Fraud Prevention Service
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Core checks to safe guard your business - Referencing
Referencing:
● Tick box exercise● Minimal information● Simple for candidate and referee
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A best practice screening process
2. People
Clarify who is responsible for carrying out the checks, are they aware they are accountable?
3.Policy
Ensure you have a clear policy in place - e.g what if there are failures, what red flags to look out for.
4.Technology needs
Do you need to integrate with other 3rd party systems and share any data?
5. Reporting
What do you need to show and in what format? Are audit trails required?
1. Requirements
Understand what’s needed for the role and the checks that are actually required rather than undertaking every check.
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Avoiding common pitfalls in-house recruiters make
1. Understand your industry regulations and how this affects the
screening you undertake
2. Don’t lose candidates through delayed time to hire and clunky
application process
3. The candidate screening process is a great opportunity to
promote your brand to new hires and also any external
stakeholders who receive communication
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Key takeaways
● ¾ of all applications contain inaccurate information, equating
to an estimated £7,250 to recruit a skilled worker (Source: CIPD)
● Recruiting candidates that are not appropriate could be detrimental to
your business resulting in fines, damaged reputation, antisocial
behavior and increased staff churn
● Candidates who go through well-structured onboarding process are
69% more likely to stay at the company
● Benefits of automation:- candidate experience- time to hire- automation speeding up the process- audit trail- reduce manual tasks - stay compliant
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Screening and Right to Work Resources
Visit our resource centre and take advantage of our free whitepapers, such as Candidate Screening Checklist and Pre-Employment Screening Survival Kit , as well guides, videos, blogs and much more.
https://www.theaccessgroup.com/candidate-screening/resources/
Home Office Right to Work Checklist
Home Office Employers: Illegal Working guidance
Home Office Guidance on Examining Identity
Documents
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Are you ready to start your journey with automated checks?
Join us at one of our events:
● Home Office speaker events on Right to Work compliance● Home Office workshops in spotting fraudulent documentation● Screening, Right to Work and DBS Intergration demonstration webinars
To find out more contact us
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Thank you for listening
Adam [email protected]
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