The ILGE Executive Education Programs.V7

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THE ILGE PQ-21TM EXECUTIVE EDUCATION DIPLOMA PROGRAMS

“Providing the KNOWLEDGE, SKILLS, and COMPETENCIES YOU NEED to achieve and excel as a 21ST century LEADER”

The ILGE PQ-21TM Executive Education Diploma Programs are competency-based

and conducted at the post-graduate level with a focus on helping executives,

managers, and others at diverse organizational levels and functions become

strong “leaders” capable of guiding their organizations to peak performance

levels. Today's leaders and their teams have immense responsibilities in their

hands as their companies and organizations undergo significant changes. These

intensive programs focus on building the most important ingredient for future

success…..the enrichment and further development of the talents and in-born

capabilities of current and future leaders in their organizations.

Today’s challenging work environments need

"leaders" - not just "managers". These engaging

and impactful programs help those participating

become strong, agile, and empowering leaders.

With increasing competition, a more demanding

workforce, accelerating change, and increasing

levels of stress, new leadership skills, mind-sets,

and competencies need to replace obsolete ones. These Programs include challenging

seminars designed specifically for the accomplished or high potential executive,

manager, or professional. Their focus is to help participants reach their personal and

corporate best. Lastly, these programs are one component of ILGE's new "PQ-21TM

Change Model" that includes the "PQ-21TM Strategic Implementation Model (SIM)",

“A wonderful program! Best seminar I’ve attended, and I’ve been to Michigan State, MIT, etc.

This was a wonderful soul searching opportunity. I'm fortunate”

- Daniel S. Philippe, Planning Specialist, 3M Company

c. 2012. The Institute for Leadership and Global Education (ILGE) Executive Education Programs v.1 4-29-12

“Leadership, Transforming Minds, Peak Performance”

www. institute-leadership-global.org; email: [email protected]

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ensuring that program learnings have impact on execution at organizational peak

performance outcomes, as well as the "PQ-21TM Performance Coaching (PC)"

component that ensures long-term transformation at leader and team levels.

Overview

PQ-21TM Executive Education Programs are unlike others, in that they are all based on ILGE’s "Strategic Organizational Leadership Model©" as seen in Diagram 1. The "Leadership Diploma Programs" (focused on senior level, middle-level, and front-line managers), Change Management, and Performance Coaching (certificate) improve the Leadership Quotient (LQ) of attendees by measurement, benchmarking, action plans, and then providing them the concepts, tools, and strategies to return back to their organizations for improvements of LQ at the organizational level. Similar process exists for the "Human Capital Development Diploma Program" (focused on professional, non-managerial staff) improves the talents and capabilities of the organization's Human Quotient (HQ). The "Organizational Development Diploma Program" (focused on internal and external HR staff and consultants) improves the Organizational Quotient (OQ) - culture, systems, processes, etc. Lastly, the "Business Development Diploma Programs" ((for functional specialists and industry-specific organizations) improve the Business Quotient (BQ).

Diagram 1

Leadership

Diploma

Programs

LQ

HQ OQ BQHuman

Capital

Development

Diploma

Program

Organizational

Development

Diploma

Program

Business

Development

Diploma

Programs

Performance

Coaching

Program

Change

Management

Diploma

Program




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Leadership Diploma Programs

These Programs focus on development of the Leadership

Quotient (LQ) of all participants. LQ refers to the ability

to apply knowledge, skills, and competencies at 21st

century peak performance levels in the context of

leadership roles and responsibilities in an organization.

The following Table presents the full range and scope of

ILGE's flagship "Leadership" Diploma programs.

TABLE 1

LM010

Leadership Skills for

Managers Reaching Beyond

the Boundaries (4d)

LM020

Leadership EQ: How to

Develop & Use Emotional

Intelligence for Success (4d)

LM030

Leading & Empowering High

Performing Groups & Teams

(4d)

LM040

Strategic Leadership:

Planning and Change (4d)

LF010

Leading & Working with

People (3d)

LF020

Mastering Leadership

Supervisory Skills (3d)

LF030

Managerial Leadership

Effectiveness (3d)

LF040

Improving Communication

Skills (3d)

LS010

Leadership Skills

for the 21st

Century (4d)

LS030

Transformational

Leadership &

Change for

Executives (4d)

LS020

High Performance

Leadership for

Executives (4d)

PC010

One-On-One Leadership:

Coaching and Counseling

Skills (3d)

PC020

Coaching High Performance

Teams (3d)

CM010

Leading Organizational Change

(4d)

CM020

Changing Organizational Culture:

A Strategic Approach (4d)

CM030

Transformational Change (4d)

SENIOR-LEVEL EXECUTIVE

EXCELLENCE IN LEADERSHIP

FOUNDATIONS OF LEADERSHIP BOOT CAMP

PERFORMANCE COACHING** CHANGE MANAGEMENT

SPECIAL TOPIC LEADERSHIP PROGRAMS

SL010: FAST START: New Manager Boot Camp (3d)

SL020: Assertiveness Skills for Managers (3d)

SL030: One-on-One Leadership: Coaching and Counseling Skills (3d)

SL040: How to Work More Effectively with People (3d)

SL050: Leadership Ethics, Values, Culture, & Diversity (3d)

SL060: Interpersonal & Communication Skills (3d)

SL070: Leading & Managing Organizational Change (3d)

SL080: Leadership Development and Personal Growth (3d)

SL090: Managing Negative Thinking and Behavior: Building & Maintaining Employee

Morale (3d)

SL100: Decision Making and Problem Solving (3d)

SL110: Creative and Innovative Leadership (3d)

SL120: Conflict Resolution and Negotiation Skills (3d)

SL130: Project Team Management (3d)

SL140: Managing Time and Stress (3d)

SL150: Effective Meeting Management (3d)

LEADERSHIP DIPLOMA PROGRAMS( PQ-21 Executive Education Post-Graduate Level)

**Note: Performance Coaching is a Certificate Program

*Note: “Diploma” rather than “Certificate of Acquired Competencies” requires additional assigned work beyond

participation in the programs. 20.09.06.EELDP

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www.institute-leadership-global.org

“ Great ! This is the best “culture changing” information I have ever heard!

- Anthony D’ Arne, Plant Manager, Union Carbide Canada, LT, Toronto




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How you will benefit

ILGE Diploma Programs will provide the following benefits:

• Understand the new roles executives, managers, and

other professionals must master and display to drive

their organizations to new levels of accomplishment

and success in a highly competitive 21st century global

environment

• Refine leadership styles to harmonize with latest

models and best practices drawn from the study and

analysis of successful leaders from across the globe

• Develop useful and practical skills which will help improve performance and gain

recognition as being an effective and satisfying leader,

• Understand how to improve quality and increase productivity by learning how to inspire,

energize, and intellectually stimulate staff and associates,

• Know how to apply the latest theories and techniques proven to be successful in getting

people with diverse backgrounds and interests to work together, improve talents and

abilities, and increase their performance

• Develop skills in how to develop others through empowerment, delegation and

performance enhancement techniques,

• Become more effective problem-solvers and decision-makers,

• Learn new break-through and creative thinking approaches to maintain top level

analytical capabilities to deal with complex and changing problems and opportunities,

• Understand how elements of character, self-esteem, need for control, power,

decision-making skills and image, can affect leadership style




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• Learn techniques on how to maintain poise under pressure and effectively manage

the increasing levels of stress and the impacts of continuous change with more

resiliency and energy,

• Be able to apply the proven core principles of strategic leadership, planning, and change

focused on developing and sustaining a culture of excellence,

• Develop new levels of personal understanding and what can be done NOW to improve

by assessing in detail strengths and improvement areas through powerful assessment

inventories and simulations as well new strategies to sustain development and

professional growth,

• Develop project team skills through participating in project team assignments tackling

real issues and organization problems and developing solutions based on applying

program insights, and

• Formulate a plan for change related to personal and your organizational development

Why These Programs Are Unique

ILGE Diploma Programs are unique because you will not find anywhere else the combination of elements present. These include:

• accredited at international top-level standards as measured by the US Commission on Higher Education and Regional US Accrediting Bodies as being at quality levels to warrant for transfer credits into doctoral, master's level, or undergraduate degree levels at top-ranked US Universities,

• practical, applied, and linked to bringing change to knowledge, mind-sets, skills, and competencies of attendees,

• grounded in an integrated and research-based leadership curriculum developed over a 20-year period,

"An extremely thought-provoking learning experience.... (and) chance to step back and reflect on my style and how to improve. Thank you very much."

- James J. Burri, Division Manager, Camcar/Textron, Inc.




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• linked to developing the organizations “Performance Quotient (PQ) and bottom-line results through focus on improving the organization's "Leadership Quotient (LQ)",

• proven in their effectiveness in various cultures across the globe including the U.S., Asia, Middle-East, Europe, Central and South America, Africa, and the Caribbean,

• conducted by world class faculty with a unique combination of credentials from top-level universities, practical, real-world business experience, and highest level ratings as inspiring and engaging presenters and speakers,

• continuously refining their quality and focus through ongoing action research studies,

• based on global case studies, best practices, and feedback from knowledge experts,

• are validated through a pre-and post-program competency assessment process, and

• are presented via ILGE's proprietary, 8-dimensional "Focal Learning Dimension Model (FLD)TM and methodology, that is inclusive of the latest findings related to depth, life-long learning approaches.

Guaranteed, Documented Improvements!!

“We guarantee an average 37%-51% improvement in the knowledge, skills, and competencies of those taking these Programs. You can expect that those that successfully complete it will be prepared to take the lead in creating a culture of excellence, full engagement of employees, and making a concrete difference in improving your triple bottom-line!!!”




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Program Design and Delivery

The PQ-21TM Executive Education Programs are conducted at the post-graduate level and focus on developing 21st century knowledge, skills and competencies. They are competency-based, conducted on a multi-level approach, hands-on, practical, and highly participatory. The Programs include:

Assessments

Benchmarking

Group discussion

Simulations

Case study analysis

Exercises for skill-development,

Project team assignments, and

Some lecture sessions. A special feature of these programs include project team work focusing on solving real issues, problems, or opportunity areas in attendee’s working environments by applying concepts and tools introduced in the program. Attendees will be afforded benefits of extending project work into the work place between the blocks. The programs also include support via ongoing communication and coaching from program faculty throughout length of the Program. Six basic criteria are incorporated in both the design and delivery of each part of the Programs: (1) a competency-based curriculum based on diverse leadership models and research; (2) applying learnings from each part of the Programs to actual work-place contexts through an individualized Executive Development Plans (EDP); (3) full engagement of participants via project work, exercises, simulations, and group discussions; (4) benchmarking progress and development via diverse assessment inventories; and (5) a journal-diary that integrates learnings into the leadership development progress of the individual.




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Assessment Instruments Used During The Programs

Participants will complete powerful, proprietary and validated assessment inventories throughout length of the Programs. Benchmarks utilizing surveys are set before, during, and six months after completion of the Programs. Assessment Instruments used will include:

ILGE “8-Factor Leadership Competencies Inventory” (8-FLCI) measures the eight core competencies required for successful leadership of any organization based on 21s century standards (360 Degree).

ILGE “Reality Check -Engagement Survey” (RCESI) measures the 4 core dimensions of both individual and team levels of engagement related to high performing organizations.

ILGE “Organizational Leadership-Culture 21 Inventory” (OLC-21) measures the 14 core dimensions of an organization’s culture measured against 21st century organizational characteristics.

ILGE “Focal Knowledge Dimensions Inventory” (FKDI) measures the 8 core has knowledge areas that leaders need to personally integrate into their lives if they are to be successful with the transformational process on a personal, team, or organizational level.

ILGE “Leadership Ethics Survey” (LES) measures attitudes, perceptions, and experiences with ethical issues within an organization. The survey also measures to what extent respondents will voice or report concerns to management on wrongdoing observed.

Multifactor Leadership Questionnaire (MLQ) measures a broad range of leadership behaviors and styles with associated impacts on organizational outcomes;

The Organizational Description Questionnaire (ODQ) is a brief 28-item questionnaire and resulting report which help members of an organization explore the relationship between leadership style and their organizational culture;

Myers-Briggs Type Indicator (MBTI) provides feedback on personality type and temperament along with impacts on leadership style and teamwork;

Hermann Brain Dominance (Thinking Style) Inventory (HBDI) measures personal thinking preferences and their influence on your communication, decision-making, problem solving, and management styles;

The Attentional and Interpersonal Style (TAIS) Inventory is the most effective tool in the industry for assessing performance-based attentional and interpersonal skills enabling individuals, teams, and companies to perform better;

The Thomas-Kilmann Conflict Mode Instrument identifies one’s conflict management style in terms of strengths and shortcomings with recommendations for improvement;




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The “Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B)” Inventory is a powerful tool that assesses how personal needs affect your client's behavior toward other people;

The “Personnel Relations Survey” is designed to provide information about how you, as a manager, contribute to and control the flow of information between yourself and others; and

The Strategic Leadership Styles Instrument (SLSI) measures a leader’s preference for one of eight strategic leadership style preferences.

Diploma Program Requirements

Those seeking a Diploma of Acquired competencies will have to satisfactorily complete a practicum experience between each part of the Program with support and guidance provided by selected ILGE faculty. The following requirements are in addition to participation in the full length of the Diploma Program taken:

1. Assessment Inventories. Complete all assessment surveys throughout length of the program. A benchmark will be set before beginning of the Program via ILGE’s 8-Factor Leadership Competencies Inventory” (8-FLCI), at middle-stage, and six month’s after completion of the Program.

2. Executive Development Plans (EDP). Individuals will create an “Executive Development Plan” at the end of each part of the Program building from the topics covered in that part of the Program and focusing on improving selected leadership behaviors in the context of the role in their organizations. Each EDP will be reviewed for accomplishments and learnings before starting the next part of the Program. Participants will complete a final EDP at end of the full Program to work on after Program is over.

3. Reflective Journal-Diary. Each participant will maintain a reflective journal-diary throughout length of the Program that integrates program learnings with application to work-place issues and circumstances.

4. Performance Coaching. Each participant will be assigned an ILGE faculty member to provide them performance coaching during length of the Program. Faculty will review and give guidance with respect to assessment inventories completed, Executive Development Plans (EDP), and Reflective Journal Diary.

“Constantly challenging, surprising and effective – very revealing, very practical, very exciting.” ….Highly recommend….”

- Singapore Ministry of Education (MOE)




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5. Internet Connection. Participants will be able to maintain continuous internet

connection and interaction with our ILGE listserv. ILGE will also continue

interaction to participants via our Leadership Mentor newsletter and various

relevant papers, case studies, and research studies to continue to

stimulate their learnings.

6. Diploma of Acquired Competencies. Those completing the requirements listed will be awarded a framed “Diploma of Acquired Competencies” by ILGE along with list of Program competencies.

Program Accreditation

These Programs are accredited by the Institute for Leadership and Global Education (ILGE) for post-graduate-level program content and by faculty qualified to present at Postgraduate University-level standards. Those successfully completing the Senior-Level Executive Diploma Program will be able to transfer 9 doctoral level credits to Nova Southeastern University's Doctoral Degree Program, those that complete the Excellence in Leadership Diploma Program will be able to trans or 6 credits to Nova's M. S. in Leadership Degree Program, and those completing the Foundations of Leadership Boot Camp Diploma Program will be able to transfer 6 credits to University of Phoenix's undergraduate degree Program after completing admission requirements.

All program attendees completing full requirements of the Programs will receive a Diploma of Acquired Competencies from ILGE. A Certificate of Acquired Competencies in each program area will be offered to those who do not complete the additional requirements for Diploma status. In conformity with the guidelines established by the International Association for Continuing Education and Training, these programs are authorized for Continuing Education Units (CEUs) and are recognized by various professional associations for meeting professional education yearly requirements. CEUs are awarded only on satisfactory completion of program requirements with 1.0 CEU unit awarded for every 10.0 hours of instruction.

“One of the best I have ever attended…rank( it) above programs at Harvard and

University of Michigan. It was well planned, organized, and run. It provided many beneficial and practical insights. I will recommend it to others.”

- James A. Satchel, Litigation Attorney, Michigan Department of

Transportation




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Customized Version of Diploma Program Available:

Programs can be customized according to the culture, needs, and special context of the organization. They can be presented in alternative formats and timings as best fits scheduling for the organization. They can be offered on-site or can be delivered off-site at location of company’s choosing.

Other Diploma Programs Offered

Human Capital, Organizational, and Business Development Diploma Programs (PQ-21 Executive Education Post Graduate Level). Diagram 3 below portrays ILGE’s Programs for professionals and non-managers. These include:

Human Capital Development Diploma Program

Organization Development Diploma Program, and

Business Development Diploma Programs

Diagram 3

“…..hard hitting, fast paced, with lots of energy. Makes you want to let go of traditional methods for positive change.”

- Richard L. Baker, Pennsylvania Power and Light

HC010

Professional Development &

Growth: Mastering Your EQ

(3d)

HC020

Communicating and Working

More Effectively with People

(3d)

HC030

High Performing Teams (3d)

LM040

Decision Making and

Problem Solving (3d)

HUMAN CAPITAL DEVELOPMENT

HUMAN CAPITAL, ORGANIZATIONAL & BUSINESS DEVELOPMENT DIPLOMA PROGRAMSc

( PQ-21 Executive Education Post-Graduate Level)

*Note: “Diploma” rather than “Certificate of Acquired Competencies” requires additional assigned work beyond participation in the programs.21.09.06.EELDP

OD010

Foundations of

Organizational Development

(3d)

OD020

Human Process and Techno-

structural Interventions (3d)

HC030

Organizational

Transformation and Change

(3d)

LM040

Strategic Human Resource

Management (3d)

ORGANIZATIONAL DEVELOPMENT

BQ010

Customer Service

BQ020

Sales and Marketing

BQ030

Operations Management

BQ040

Logistics & Supply Chain

Management

BUSINESS DEVELOPMENT

BQ050

Finance and Accounting

BQ060

Information Technology

www.institute-leadership-global.org




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The Human Capital Development Diploma Program focuses on development of the Human Quotient (HQ) of all participants. HQ refers to the ability to apply knowledge, skills, and competencies at 21st century peak performance levels in the context of professional, non-leadership roles in an organization. The Organizational Development Diploma Program, for internal (HR) or external consultants, focuses on the development of knowledge, skills, and competencies to aide an organization to improve its culture, systems, structures, and processes to achieve at 21st century levels of peak performance. The Business Development Diploma Programs provide to varied functional specialists (eg. Sales, marketing, customer service, operations, logistics, finance and accounting, etc.) an industry-specific (eg. banking, health care, IT, education, oil & gas, non-profit, etc.) post-graduate diploma or certificate. The focus is enhancing the knowledge of participants to be prepared to apply the knowledge, skills, and competencies at 21st century performance levels to impact the organization’s Business Quotient (BQ) in their specific job and role in their organizations. BQ refers to the applied intelligence, competencies, and knowledge the organization demonstrates with respect to its functional areas as well as specialized core business.

ILGE Faculty

Executive Education Program Director and Professor of Leadership Studies

John P. Keenan, Ph.D., is Founder, President and Professor of Leadership Studies of the Institute for Leadership and Global Education (ILGE) , an international, interdisciplinary-based, and non-denominational institution of higher education focused on bringing the best thinkers, faculty, researchers, practitioners, and leaders together to address the major leadership crises and educational needs on local, regional and global levels. He has been presenting leadership, team building, and high performance workshops, seminars, and providing consulting services to organizations throughout the world. John brings to his position over 30 years of experience and is internationally recognized as an organizational psychologist and as a leader in the design and

development of leadership and management educational programs. Dr. Keenan provides consulting services to organizations such as SONY,Inc., Shell Oil Company, Ersnt & Young, Caterpillar, Inc., Dubai Airport Free Zone Authority (DAFZA), IMO State Government (Nigeria), Abu Dhabi Oil Refining Company (TAKREER), ADMA-OPCO, Lucent Technologies (AT&T), Honeywell Inc., BHP Billiton – Trinidad-Tobago, Lands' End, Inc.; University of Wisconsin, Harley-Davidson, Inc., General Mills, Inc., American Airlines, Inc, Camcar/Textron, Inc., Eaton Corporation, Bell Laboratories, U.S. Department of Energy; Ameritech, Inc., U. N. Emergency and Disaster Relief Program, Fairchild Semiconductors, Inc., NEC Semiconductors, Philip Morris, Panasonic, Nestle, Alkar (a Division of DEC International), Sammons Financial Holdings, Inc., American Institute of Banking; M & I Data Services, Inc., Institute of Managerial Accountants, Land Transport Authority (Singapore), Delaware State University, Sudan Presidential Commission on Quality and Excellence, Posbanc of Singapore, MAF-DALKIA – Dubai, Ministry of Education – Singapore, Ministry of Education – Trinidad-Tobago, National Association of Freight Logistics (Dubai), Planning Council - Government of Qatar, Oasis Hospital of Al Ain, Marafiq Power and Utility Company for Jubail and Yanbu - Saudi




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Arabia, Hilton Jumeirah International, Arabian Society of Human Resources Management – ARAMCO, Dubai Chamber of Commerce and Industry, American Business Council of Dubai, Personnel Management Association of the Philippines (PMAP), Nutshell Forum (Pakistan), Dadabhoy Institute of Higher Education (Karachi, Pakistan), Billerica School District -Boston, MA, American Society for Training and Development (ASTD), Vietnam National University - Hanoi, University of San Jose Recoletos (USJR) - Cebu, Philippines, Cankaya University (Ankara, Turkey), Malaysian Ministry of Human Resources, Malaysian Securities and Exchange Commission (SEC), M & I Bank, Sammons Financial Holdings, American Library Association, Wisconsin Department of Transportation, Credit Union National Association (CUNA), Integrative Learning of Singapore, Posbanc of Singapore. and World Future Society.

John holds a Ph.D. in Sociology/Anthropology from United States International University in San Diego as well as an M. A . in Sociology from San Jose State University, and a B. A. in Sociology from the University of Santa Clara. John has held a tenured faculty position and been Founding Director of Leadership Programs at the University of Wisconsin-Madison’s School of Business, been a Dean of the School of Leadership and Human Development at St. Bonaventure University (Buffalo, New York) and Founding Director of their award winning Master’s in Professional Leadership Program, as well as been a faculty member at a number of Universities including Pepperdine University, Chapman University, College of St. Rose, and been a Dean at a Community College in South Carolina. In addition to conducting seminars throughout the US, he has conducted keynote addresses and made presentations to audiences throughout the world including Singapore, Malaysia, Philippines, Ireland, Norway,. Austria, Belgium, Greece, Turkey, Egypt, Cost Rica, Argentina, Brazil, Mexico , Canada, and Spain. John, a gold-medal winning author, is the author of seven books, “Strategic Planning, Leadership Development, Problem Solving and Decision Making, and Conflict Resolution”, “FASTSTART: An in-depth seminar for managers”, “ Foundations of Leadership: New Manager Leadership Guide”, “Foundations of Leadership: A Facilitator’s Guidebook”, “Whistleblowing: Managing Dissent in the Workplace”, “Whistleblowing Research: Methodological and Moral Issues” and “Cognitive Maps of Violence”. He has published more than sixty articles in major journals such as “The Journal of Business Ethics”, “Journal of Social Behavior and Personality”, The International Journal of Values-Based Management’, “The Journal of Business and Psychology”, “Employee Responsibilities and Rights Journal”, “Management Accounting”, and “Futures Research Quarterly”. He has presented more than fifty research papers on such subjects as performance enhancement, team building, leadership, work stress, identity as a manager, management ethics, whistle-blowing, and terrorism. He is a favorite with audiences throughout the world becausis special skill of being able to translate new concepts and unique insights into practical learning experiences. He also is President of the Association on Employment Practices and Principles (AEPP), Editor-in-Chief of the Employee Responsibilities and Rights Journal, and a member of the Academy of Management, American Psychological Association, American Society for Training and Development, The Institute of Managerial Sciences, The International Association of Conflict Management, Organizational Development Network, and World Future Society. John is also listed in the Who’s Who in the World and Who’s Who in Finance & Industry 1996-present).

Dr. Keenan Testimonials!!!

“I’ve worked with John for 10 years. I found him to be a man of utmost integrity and always willing to help others reach their goals. He is cool under fire and always well organized. His influencing skills are very well honed. His intelligence and quick wit make him a pleasure to work with. He is very fair and just. He is the kind of person that leadership books have been written about”

- Robert Preziosi, Ph.D. – Professor, Huizenga School of Business, Nova Southeastern University. “John developed and presented a series of leadership development programs that raised proficiencies over time among various levels of our managers. He was sensitive to customized skill needs and designs, and he partnered well with us across several phases of delivery. John also provided critical measures and summaries of program effectiveness.”

- Jim Zegers, former Executive Director of Planning, Wisconsin Department of Transportation




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Core Senior Faculty (Partial Faculty Listing)

Scott J. Simmerman, Ph.D. is a senior level faulty associate of the Institute for Leadership and Global Education (ILGE as well as President of Performance Management Company in Taylors, South Carolina. He is consistently rated as a top presenter of team building, change, leadership and organizational effectiveness programs. With a broad base of business, research and academic experience, Scott has delivered workshops, executive retreats and presentation worldwide over the past two decades. His company publishes 5 Square Wheels books and distributes The Search for the Lost Dutctman’s Gold Mine, Seven Seas Quest and Buccaneer team building/collaboration games. These and other training tools were designed

by Scott and are used by organizations and consultant worldwide. Clients include widely recognized multinational corporations, governments, small businesses as well as independent consultants and trainers using these materials. A sampling of diverse presentations and programs include:

Presenter of pre-conference workshops and concurrent sessions at conferences for the International Association of Facilitators (IAF) and Association for Quality and Participation (AQP). A frequent presenter at a wide variety of quality and organizational developmental conferences for government agencies and training conferences.

An invited presenter at the 2003 through 2005 conferences of the North American Simulation and Gaming Association (NASAGA). Elected to the NASAGA Board in 2004.

Delivery of a highly-rated leadership development and school improvement program used by the Trinidad Education Ministry, the Singapore Education Ministry and the North Carolina Department of Public Instruction.

Top-Rated Presenter at the Arab Society for Human Resource Management (ASHRM) in Dubai (2003) and Bahrain (2005).

Consistently top-rated presenter at nine different ASTD International Conferences.

Keynote speeches and programs to diverse organizations such as Sprint, Nortel Networks, Emerson Electric, Mayo Clinic, Hong Kong Civil Service, Emerson Electric, AT&T, Malaysian Trainers Association, Wells Fargo Bank and many others.

Invited presenter for programs in Hong Kong, South Africa, Mauritius, Macau, Portugal, The Netherlands, Singapore, The Philippines, Sweden, Denmark, and New Zealand – 30 countries in all thus far. A former professor Psychology at Furman University and University Teaching Fellow at the University of North Carolina, Scott received a Ph.D. in Psychology from UNC-Chapel Hill in 1976. He was founding president of a local chapter of the International Customer Service Association and is Past-Chairperson of the Palmetto Chapter of the American Society for Quality. Consulting and training since 1978, he as Human Resource Director of the Home Silk Shops (a chain of retail stores) and Senior Vice President – Operations of the Wherehouse (a West Coast retailer) and other positions in consulting and training organizations. He has been a Managing Partner of Performance Management Company continuously since 1984.




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Raj Parikh, Ph.D., C.M.A., C.F.M. is senior faculty associate of the

Institute for Leadership and Global Education (ILGE), as well as Dean

of the School of Business at Southern Oregon University. Dr. Pariikh

has also held the position of Commissioner of Higher Education in the

United Arab Emirates and has held the posts of Provost and Vice

President of Academic Affairs at Delaware State University, Dean of

the Harold Siebens School of Business at Buena Vista University in Storm Lake, Iowa, and

Founding Dean of the School of Leadership and Human Development and professor of

Accounting and Finance at St. Bonaventure University. Dr. Parikh holds a Bachelor of

Technology (Honors) degree in Chemical Engineering from the Indian Institute of Technology,

and a Ph.D. in Accounting and Finance from the State University of New York at Buffalo. Dr.

Parikh became a Certified Management Accountant (CMA) in 1986 by receiving the highest

examination score in the nation, for which he received the Robert Beyer Gold Medal. He became

a Certified Financial Manager (CFM) in 1997 and a Chartered Financial Analyst (CFA) in 2001.

Dr. Parikh has taught a wide variety of undergraduate and graduate courses in accounting,

finance, business strategy and leadership. In 1998 he founded a Master’s program in

Professional Leadership. This program was the first Leadership program in New York State and

received the 1998-99 PaceSetter Award for innovation. He started a similar program (M.S. in

Organizational Leadership) and a Weekend MBA program at Wilmington College in fall, 2002.

These programs were also the first such programs in the state of Delaware.

Robin Pratt. Ph.D. is senior faculty associate of ILGE as well as president of Enhanced Performance Systems Robin W. Pratt helps people enhance their performance under pressure, reduce stress, and improve listening and teamwork. He has shown many organizations how to use advanced performance technology to improve their ongoing efforts in leadership development, succession planning, coaching, sales training, and risk management. Combining his expertise in psychology, management, education, and athletics, Dr. Pratt has, since 1979, presented unique programs to a variety of audiences. His management seminars are spiced from the sport idiom and training programs for athletes and students get a

taste of business executive fare. All benefit from Pratt’s knowledge of the psychology of learning and gain new insights into poise under pressure from his training in the martial arts (taijiquan). He has had return engagements with the American Bankers Association, Bank Marketing Association, Graduate School of Banking (Wisconsin), Management Institute (U. of Wisconsin), the Illinois CPA Society, Leadership North Carolina, NEOCON, and the International Interior Design Association plus many leading business organizations (such as Nortel Networks, RBC Investments, Herman Miller, EntreMed, LabCorp, Intier Automotive Seating, Columbia Forest Products). Since 1984, Pratt has worked extensively with financial institutions, helping them train and select personnel for their sales and customer-service efforts and build executive teams. He has written several articles on profiling and selection including challenging businesses to take selection and training as seriously as do professional sports teams. With Robert Nideffer, Ph.D., the founder of Enhanced Performance Systems (EPS), Pratt has written several articles, books, and workbooks about The Attentional & Interpersonal Styles inventory and Coaching Attention Control Training in Business. He produced the decision rules and narratives for TAIS for Windows software for scoring and generating reports for business and sales people (programs that have been imported onto EPS’ website for TAIS via the Internet). By working with elite performers in sport,




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business, and the military, EPS has taken the lead in identifying and measuring the highly specific concentration and communication skills that determine the difference between success and failure in highly competitive arenas. Since 1983, Pratt has played a major role in exporting EPS technology from the sports world into business arenas. Pratt recently has integrated some new techniques into his repertoire, including Lominger’s Leadership Architect suite (especially VOICES and CHOICES, to assess Learning Agility), Baron’s Emotional Intelligence quotient, and the CPI 260 psychological inventory. These are dimensionality to his leading expertise with TAIS inventory and capacity with the MBTI. His practice now has even greater capacity to identify and develop high potential leaders and sales champions.

H. James Harrington, Ph.D. is senior faculty associate for ILGE and CEO of Harrington Institute. Dr. Harrington is a Certified Grand Master Black Belt in Lean Six Sigma Excellence. He has eExpertise in Process & Innovation Performance Excellence, Lean Six Sigma, Design for Six Sigma, Lean Manufacturing, Problem Solving, Accelerated Performance Improvement and Policy Deployment. As Chairman of ASQ, was one of the leaders in getting the Malcolm Baldrige National Quality Award through Congress and approved by the President of the U.S. He also served as the first Treasurer of the Malcolm Baldrige Consortium that set up and developed the award.

He is a government-registered Quality Engineer, a Certified Quality and Reliability Engineer by the American Society for Quality Control. The Harrington/Ishikawa Medal presented yearly by the Asian-Pacific Quality Organization was named after Dr. Harrington to recognize his many contributions to the region. In 1997, the Quebec Society for Qualite named their Quality Award “The Harrington/Neron Medal,” honoring Dr. Harrington Roger Neron for their many contributions to the Quality Movement in Canada. In 2000 the Sri Lanka national quality award was named after him. Dr. Harrington’s contributions to performance improvement around the world have brought him many honors. He was appointed the honorary advisor to the China Quality Control Association, and was elected to the Singapore Productivity Hall of Fame in 1990. He has been named lifetime honorary President of the Asia-Pacific Quality Control Organization and honorary Director of the Association Chilean de Control de Calidad. The European Partners from the European Universities Network established the Harrington Best TQM Thesis Award in 2004; awards are given out yearly in Europe and the Middle East. In 2005 the Sudan University established the Harrington Chair in Performance Excellence. In 2006 Dr. Harrington accepted the Honorary Chairman position of Quality Technology Park of Iran.

Donald L. Kirkpatrick, Ph.D. is senior faculty associate as well sa professor emeritus for the University of Wisconsin-Madison and a well-known author and seminar leader. As a mangement and training consultant for the past 35 years, Don has conducted management seminars internationally, including classes in India, Australia, Hong Kong, Taiwan, Thailand, Japan, Malaysia, Fiji Islands, Singapore, Venezuela, Mexico and Saudi Arabia. Among the many organizations he has developed management programs for are Aid Association for Lutherans, Allen-Bradley, Eastman Kodak, Goodyear, Honeywell, IBM, Johnson Wax, Kemper Insurance, Mayo Foundation, State

Farm Insurance, University of Disneyland and Wausau Insurance. He is reknowned widely for his special expertise on the Four Levels of Learning which still is a helpful tool for those in Human Resource Management.




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Tony Bendell, BSc (Econ), MSc, PhD, FIQA, FSS, CStat, FSaRS, FRSA is a senior level faculty associate of the Institute for Leadership and Global Education (ILGE) as well as a world renowned authority on the subject of organisational excellence and process improvement, authoritative conference speaker and consultant at the highest levels; recently retired as one of the UK’s three Professors of Quality Management. He founded Services Ltd. as a Quality consultancy and training organisation in 1983 and remains its Managing Director. He has recently retired as the Rolls- Royce sponsored Professor of Quality and Reliability Management and Director of

the Centre of Quality Excellence at the University of Leicester. His main consultancy interest lies in Senior Management and Organisational Development and in the application of advanced process improvement and error reduction approaches such as Six Sigma and the Lean Organisation. He is course director of Services Ltd.’s Six Sigma and Lean training programs .

Robert Preziosi, D.P.A. is senior faculty associate of ILGE as well as Professor of Management with the H. Wayne Huizenga School of Business and Entrepreneurship at Nova Southeastern University in Ft. Lauderdale, Florida. He has been teaching and training adults for decades. He was recently honored by inclusion of his autobiography in the book Quintessential Adult Educators of the 21st Century. He is currently the Chair for Nova’s Master of Science program in Human Resource Management and the originator of the curriculum and design for Nova's Doctorate program in Human Resource Management. In December of 2000, he was named "Professor of the Decade". In 1997, he received the school's first "Excellence in Teaching Award." In 2003 he

was named "Faculty of the Year". He has been Vice President of Management Development and Training for a Fortune 50 company. In 1984, he was given the Outstanding Contribution to HRD Award by the American Society for Training and Development. In 1990, he received the "Torch Award," the highest leadership award that the Society can give. He was named HRD Professional of the Year for 1991. He has recently been named to the first edition of International Who's Who in Quality. In June 1996, he received his second Torch Award from the Society-the first time ASTD has given a second Torch Award to one individual.

Larry Pate, Ph.D. is senior faculty associate for ILGE and Burwell Endowed Chair in Entrepreneurship Professor of Entrepreneurship & Innovation and Chair, Department of Entrepreneurship, College of Business & Public Administration, University of North Dakota, Grand Forks, ND. Dr. Pate brings more than 27 years of teaching and academic research experience and is has help post of directing the research agenda for executive learning in the Loyola Marymount University's College of Business Administration, which includes the Executive MBA (EMBA) Program and non-degree executive education. Dr. Pate is widely published in the fields of leadership, decision making and organizational

change and received his PhD from the University of Illinois at Urbana-Champaign. He has previously held positions as director of executive programs at the University of Southern California and the Institute for Human Resource Management at the University of Utah.




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ILGE Institutional Profile

The Institute for Leadership and Global Education (ILGE) is a private, international and interdisciplinary, non-denominational institution of post-graduate level higher education that has over 20 years of experience in transforming mind-sets and organizations to 21st century peak performance levels. Our PQ-21TM Model is built on the underlying principles that guide Olympic and professional teams to the “gold medal” and separates them from “runners-up”. These principles apply simply and directly to performance on the playing field and arena that organizations and businesses compete in. PQ-21 TM is a holistic and integrated strategy that is comprised of three major components that include: 1. PQ-2 TM Executive Education Programs. Global Executive MBA (GEMBA) Degree Program, Diploma Programs, Certificate and Special Topic Programs - all of which are conducted on a multi-level approach, hands-on, practical, and highly participatory level . Programs include assessments, benchmarking, simulations, case study analysis, project team assignments , and some lecture sessions. Diploma and Certificate programs offered include leadership development, change management, human capital development, organization development, total quality management and process improvement, foundations of business, and focused business development. The core components of these Programs were developed by Dr. John Keenan, ILGE’s Founder and President, when he was Associate Professor and Founding Director of Leadership Programs at the University of Wisconsin-Madison School of Business. They have since then been continuously revised, newly updated, and expanded via ongoing global leadership studies conducted by ILGE. These programs have been evaluated via the US Higher Commission on High Education and US Regional Accrediting bodies as being at level which qualifies them for credit transfers to US University accredited Doctoral, Master’s level, and Undergraduate Degree Programs. 2. PQ-21TM Strategic Implementation Model (SIM)TM focused on optimizing an organization’s performance through results-based tools and execution strategy. SIMTM provides a structure and process for fully integrating learnings and competencies acquired from the Executive Development program into practical, day-to-day job applications. Participants will be required to solve a real work-place problem by applying the proprietary SIM tools and process to initiate transformation prior to adapting to a full organizational transformation project. 3. PQ-2TM Performance Coaching involving one-on-one professional performance coaching throughout the length of the PQ-21TM process. The focus is on providing guidance so each person is challenged to new performance levels. They will be assessed and benchmarked during the Executive Education Program and at each phase of SIMTM. Countries and Organizations

33.3333%21st Century

knowledge, skills

and competencies

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leader and team

level

High impact

execution at

organizational

peak

performance

PQ 21

SIMTM

PQ 21

PC

PQ 21

EEP

PQ 21TM CHANGE MODEL

PQ 21

Strategic

Implementation

Model

PQ 21

Performance

Coaching

PERFORMANCE

QUOTIENT 21

PQ 21 Executive Education

Programs

ILGE

Copyright

2006

ILGE The Institute for Leadership & Global Education (ILGE)




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Engaged and Being Served (partial listing): We work with companies, organizations, governmental agencies, universities and colleges, ministries of education, and associations around the world – including United States of America, Canada, England, Ireland, France, Spain, Austria, Belgium, Greece, Turkey, Norway, Singapore, Malaysia, Philippines, Indonesia, Vietnam, Thailand, China, Saudi Arabia, Pakistan, United Arab Emirates, Bahrain, Qatar, Sudan, Nigeria, Egypt, Costa Rica, Colombia, Chile, Brazil, Argentina, Mexico, Trinidad-Tobago, Jamaica, St. Lucia, St. Maarten, and the British Virgin Islands. ILGE faculty and consulting associates are carefully selected from a global network of the leading minds, scholars, and practitioners possessing top credentials and hands-on experience. We have worked with such companies and organizations as SONY,Inc., Shell Oil Company, Ersnt & Young, Caterpillar, Inc., Dubai Airport Free Zone Authority (DAFZA), IMO State Government (Nigeria), Abu Dhabi Oil Refining Company (TAKREER), ADMA-OPCO, Lucent Technologies (AT&T), Honeywell Inc., BHP Billiton – Trinidad-Tobago, Lands' End, Inc.; University of Wisconsin, Harley-Davidson, Inc., General Mills, Inc., American Airlines, Inc, Camcar/Textron, Inc., Eaton Corporation, Bell Laboratories, U.S. Department of Energy; Ameritech, Inc., U. N. Emergency and Disaster Relief Program, Fairchild Semiconductors, Inc., NEC Semiconductors, Philip Morris, Panasonic, Nestle, Alkar (a Division of DEC International), Sammons Financial Holdings, Inc., American Institute of Banking; M & I Data Services, Inc., Institute of Managerial Accountants, Land Transport Authority (Singapore), Malaysian Ministry of Human Resources, Malaysian Securities and Exchange Commission (SEC), Delaware State University, Sudan Presidential Commission on Quality and Excellence, MAF-DALKIA – Dubai, Ministry of Education – Singapore, Ministry of Education – Trinidad-Tobago, National Association of Freight Logistics (Dubai), Planning Council - Government of Qatar, Oasis Hospital of Al Ain, Marafiq Power and Utility Company for Jubail and Yanbu - Saudi Arabia, Hilton Jumeirah International, Arabian Society of Human Resources Management – ARAMCO, Dubai Chamber of Commerce and Industry, American Business Council of Dubai, Personnel Management Association of the Philippines (PMAP), Nutshell Forum (Pakistan), Dadabhoy Institute of Higher Education (Karachi, Pakistan), Billerica School District -Boston, MA, American Society for Training and Development (ASTD), Vietnam National University - Hanoi, University of San Jose Recoletos (USJR) - Cebu, Philippines, Cankaya University (Ankara, Turkey), Malaysian Ministry of Human Resources, Malaysian Securities and Exchange Commission (SEC), M & I Bank, Sammons Financial Holdings, American Library Association, Wisconsin Department of Transportation, Credit Union National Association (CUNA), Integrative Learning of Singapore, Posbanc of Singapore. and World Future Society. .

For further information, to register for an upcoming program, or to arrange for an -in-house customized version of this program, please contact: Dr. John Keenan, President and Professor of Leadership Studies, The Institute for Leadership and Global Education (ILGE), Email: [email protected] Tel: +1-716-390-9657; Website: www.institute-leadership-global.org

“A refreshing change to attend a program that wasn’t just pure theory, but rather provided the opportunity to connect this with real life, on-the-job activities.”

- Mark D. Quehl,. Sales Manager, Polymer Chemicals.

The ILGE Executive Education Programs.V7

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counseling leadership

leadership eq

oneonone leadership

leadership ethics

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