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The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012 Helen Carpenter
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The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Dec 30, 2015

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Page 1: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

The Highs and Lows of managing a larger research team.

Researchers in Fundraising 2012

Helen Carpenter

Page 2: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

• How I got here – individually • How we got here – as a team • Are we really so big? The context of

Information and Knowledge Management at the NSPCC• The highs • The lows – or let’s call them the

challenges and what we’ve learnt and do to turn them into highs

28/10/2012 RIF Conference 2012

Page 3: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Becoming a prospect researcher…..

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Page 4: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Information + Prospect research

= Information and Knowledge

Management28/10/2012 RIF Conference 2012

Page 5: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

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Page 6: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

One ManagerTwo Senior Researchers

Four Researchers

CURRENTLY: TWO Prospect Researchers to 80 Major Gift or

Corporate Fundraisers

AIM: THREE Prospect researchers to 80 Major Gift or Corporate Fundraisers

28/10/2012 RIF Conference 2012

Page 7: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

The Highs

Team of passionate prospect researchersShare the workload and bounce off ideas

Dual role of team brings opportunityLots of fundraisers to meet and learn from

VarietyOpportunity to progress within specialism

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Page 8: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

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Page 9: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

The Challenges

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Page 10: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

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Page 11: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Being more single minded in quest to get to 50:50

Being bold - telling fundraisers what they need!

Saying NO to a reactive piece of information to enable us to say yes to doing a proactive piece of research.

Saying NO to new areas of work to take on – I have said yes before and need to stop that!

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Page 12: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

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Page 13: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Being aware of ratios, hours, resources and timings to be able to communicate clearly

Prioritising – “we just can’t do everything” – where do we add most value

We are a specialist resource - being clear that we aren’t an extra admin resource

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Page 14: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Layers of Management……………

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Page 15: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Define Projects Joint ownership of our objectives – In particular meeting our aim to get to 50:50!

Helping everyone to feel like a specialist – not a jack of all trades

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Page 16: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

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Page 17: The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

On that note……………

Please contact Helen Carpenter on 020 7825 2961

Or anyone else in the team!

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