Winter 2021 Volume 61, Issue 4 The Helping Hands -a quarterly official publication of the Ohio State Society of Medical Assistants PRESIDENT’S MESSAGE: As my time as President comes to a close, I’d like to thank everyone for their support, time and energy this year in helping to make OSSMA stronger than ever. I am continually humbled to see how much our members love our society and work very hard to support it. It’s your perseverance that allowed us to stand up for medical assisting in Ohio in this difficult year and will allow us to continue for years to come. If you are not active with us at this time, please know that we are here to support you with continuing education offerings, leadership trainings , committee experi- ence, and mentorship opportunities. Many of these membership benefits come free with your annual dues. It’s a common saying that you get out of it what you put into it. As many of our active members can attest, volunteering in our organization not only builds your skill set, but it also grows your networking circle. Best of all, you will gain a num- ber of new and supportive friends. I am saddened to not be able to see all of you at our annual state conference. You can find all of the details in the later pages of this edition of the Helping Hands for our Virtual Conference. You can also go to our state website for details as well. I’d also like to wish Melanie Shearer best wishes as I pass on the Pres- identical torch to her capable hands. She will make a wonderful president. Best Wishes Everyone! Julie
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Transcript
Winter 2021 Volume 61, Issue 4
The Helping Hands -a quarterly official publication of the Ohio State Society of Medical Assistants
PRESIDENT’S MESSAGE:
As my time as President comes to a close, I’d like to thank everyone for their support, time and energy this year in helping to make OSSMA stronger than ever. I am continually humbled to see how much our members love our society and work very hard to support it. It’s your perseverance that allowed us to stand up for medical assisting in Ohio in this difficult year and will allow us to continue for years to come.
If you are not active with us at this time, please know that we are here to support you with continuing education offerings, leadership trainings , committee experi-ence, and mentorship opportunities. Many of these membership benefits come free with your annual dues.
It’s a common saying that you get out of it what you put into it. As many of our active members can attest, volunteering in our organization not only builds your skill set, but it also grows your networking circle. Best of all, you will gain a num-ber of new and supportive friends.
I am saddened to not be able to see all of you at our annual state conference. You can find all of the details in the later pages of this edition of the Helping Hands for our Virtual Conference. You can also go to our state website for details as well. I’d also like to wish Melanie Shearer best wishes as I pass on the Pres- identical torch to her capable hands. She will make a wonderful president.
Best Wishes Everyone!
Julie
It is that time of year again to start thinking about chapter members that would like to run for office for 2021-2022. The tentative date of the Virtual OSSMA House of Delegates is May 8, 2021.
This year’s delegates will be voting on the following positions:
• The following offices are up for nomi-nations:
o Vice President o Secretary o Treasurer o Speaker of the House o Vice Speaker of the House
• The following District Councilor are up for nominations: 2, 3, 6, 12 and Members at Large
• The following Alternate District Councilors are up for nominations: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 and MAL As a reminder, the nominees must meet the following criteria per the OSSMA Bylaws:
Each candidate for state office shall be an active, associate or life member in good standing shall have attended at least one annual meeting of the OSSMA as a delegate or alternate delegate and have served as an officer of a component chapter. The candi-date shall have had prior service on a state committee.
We are striving to have a full slate of nomi-nees for voting during the virtual HOD. As a reminder, the consent to serve form must be submitted prior to the opening of the HOD.
The nominee must have active paid dues (paid by 12/31/2020) and maintain continu-ous membership during their term of office.
The nominating committee is planning a virtual “Meet the Candidates” event where they will present a short campaign speech and answer questions. This date will be held prior to the virtual HOD. It is required that all nominees have read and be familiar with all duties as outlined in the OSSMA Policy Handbook and OSSMA Bylaws (which can be found on the website) as some questions to the candidates may come from this infor-mation. The Consent to Serve forms must be re-ceived by February 13, 2021 and can be found on the OSSMA website.
Please feel free to contact me or my commit-tee members with any questions.
“The AAMA’s priority is the health and well-being of all con-ference attendees. The confer-ence will be held in person un-less the AAMA determines that it is not in the best interest of the AAMA and its attendees to do so. The AAMA will continually assess the outlook of holding the event in person.
If conference must be canceled,
full refunds will be offered for
conference registration fees.
Flight and hotel reservations are
made independent of the AAMA;
please review the airline’s and
hotel’s cancellation policies be-
fore booking.”
EXCEL AWARDS 2020
Congratulations to OSSMA for
winning 2 AAMA Excel Awards
for 2020. See the full article in
our Kudos section. A full list of
the winners can be found at
https://www.aama-ntl.org/
news/conference/excel
3
2020-2021 Elected Officers
Ohio State Society of Medical Assistants
Julie Fogt
CMA(AAMA)
President
Melanie Shearer
CMA(AAMA)
Vice President
Jennifer Dietz
CMA(AAMA)
Secretary
Agnes Root
CMA(AAMA)
Treasurer
Aimee Quinn
CMA(AAMA)
Speaker of the
House
Amy McMasters
CMA(AAMA)
Vice Speaker of the
House
Judy Kronenberger
CMA(AAMA)
Immediate
Past President
Your Photos!! Updating the OSSMA Shutterfly account. Would love any
photos from local, state, and national meetings. Photos can
be uploaded to the Shutterfly account directly or emailed to
SUNSHINE COMMITTEE: OFFERING A SMILE WHEN YOU NEED IT
EMERGENCY DUES ASSISTANCE
The OSSMA is proud to support the Sunshine Committee. This committee is charged with
sending out greetings in the event of an illness, marriage, birth of a baby, death of a loved
one or just to say, “We are thinking about you.”
Natasha Geno, Sunshine Committee Chair and
Immediate Past President has this to say about the
importance of the Sunshine Committee:
“The mission of the Sunshine Committee is to motivate, support, and build caring relationships with the members of our organization when we are celebrating a happy occasion or facing a chal-lenging time. A little spark of kindness can put a colossal burst of Sunshine into someone’s day.”
Yearly dues to the AAMA are due by December 31, 2021 if you
plan on running for an OSSMA officer position in 2022.
ATTENTION!!
The OSSMA would like to wish all of our
Medical Assisting students a happy semes-
ter! Graduation will be here before you
know it! The OSSMA is here for you as you
begin your MA career.
If you are a Program Manager or MA Facul-
ty and would like to become involved in the
OSSMA, please contact us through the
webpage at www.ossma.org.
AUGUST 6-7, 2021
The Articles of Incorporation and Bylaws Committee, as well as component chapters and OSSMA mem-
bers, may from time to time make recommendations for necessary and desirable changes in the Articles of
Incorporation and Bylaws of the Ohio Society of Medical Assistants for review by the Advisory Board of
Ohio State Medical Association, and action by the House of Delegates of the Ohio State Society of Medi-
cal Assistants.
Any proposed Bylaw changes will be discussed during the HOD Bylaw reference committee. The Bylaw
Reference Committee will convene on April 24, 2021 following the OSSMA HOD Delegate/Alternate
virtual orientation. The reference committee is a time for all delegates, alternate delegates and members to
discuss the proposed bylaw changes and discuss their opinions/suggestions for any additions/changes or if
they feel the Bylaw should not move forward for a vote. These comments will be reviewed by the By-
laws Reference Committee and will then make recommendations for changes, for it to move forward for a
vote or for them not to move forward for a vote.
A vote will be taken on the proposed amendments during the OSSMA HOD on May 8, 2021. Amend-
ments to the Bylaws of the Ohio State Society of Medical Assistants may be amended by the House of
Delegates at any Annual Meeting by a two-thirds (2/3) vote of the delegates in attendance at such meet-
ing.
For the 2021 OSSMA House of Delegates there are twelve (12) proposed by law changes as follows:
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-01
Proposed by the Bylaws Committee
ARTICLE VII – House of Delegates and Nomination and Election of Officers and Trustees
Section: 3
Page: L
CURRENT: The House of Delegates shall meet annually at the time and place of the Annual Meeting of the Ohio
State Society of Medical Assistants. Special meetings of the House of Delegates may be called by a two-thirds
(2/3) vote of the Board of Trustees or upon petition of at least twenty-five (25) percent of the active members.
PROPOSED: Th The House of Delegates shall meet annually at the time and place of the Annual Meeting of the
Ohio State Society of Medical Assistants when feasible. A virtual House of Delegates may be held on a differ-
ent date if circumstances necessitate. Special meetings of the House of Delegates may be called by a two-thirds
(2/3) vote of the Board of Trustees or upon petition of at least twenty-five (25) percent of the active members as
an in-person or virtual meeting.
RATIONALE:
1) Due to recent events with the national pandemic, it has become necessary to hold OSSMA meetings and the House of Delegates on different dates. This change would allow changes to be made to allow necessary changes.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-02
Proposed by the Bylaws Committee
ARTICLE VII – House of Delegates and Nomination and Election of Officers and Trustees
Section: 4-C
Page: L
CURRENT: The names of delegates and alternate delegates must be certified to the Secretary, Treasurer, and Speak-
er of the House of the Ohio State Society of Medical Assistants by the component chapter at least sixty (60) days
prior to the Annual Meeting.
PROPOSED: The names of delegates and alternate delegates must be certified to the Secretary, Treasurer, and
Speaker of the House of the Ohio State Society of Medical Assistants by the component chapter at least forty-five
(45) days prior to the Annual Meeting.
RATIONALE:
1) Depending on the date of the annual conference, a sixty-day deadline does not allow enough time for the Speaker of the House to obtain the updated OSSMA membership list from the AAMA and provide the chapters with their number of eligible delegates.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-03
Proposed by the Bylaws Committee
ARTICLE VII – House of Delegates and Nomination and Election of Officers and Trustees
Section: 7-B
Page: M
CURRENT: The Nominating Committee shall be responsible for preparing a slate of
candidates for elective officers and trustees. By October 1st, the Committee shall send a request to each President of the compo-
nent chapters soliciting nominations of members qualified for office, enclosing a “Consent to Serve” form for completion by the
nominee.
PROPOSED: The Nominating Committee shall be responsible for preparing a slate of
candidates for elective officers and trustees. By January 7th, the Committee shall send a request to each President of the com-
ponent chapters soliciting nominations of members qualified for office, enclosing a “Consent to Serve” form for completion by
the nominee.
RATIONALE:
1) Electronic correspondence allows quicker correspondence. 2) Making the date after the first of the year will allow Chapter Presidents to confirm the nominee has
paid their dues and are an eligible candidate prior to signing their consent to serve.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-04
Proposed by the Bylaws Committee
ARTICLE VII – House of Delegates and Nomination and Election of Officers and Trustees
Section: 7-C
Page: M
CURRENT: Each candidate for a state office must be a member in good standing, shall have attended at least one
Annual Meeting of the Ohio State Society of Medical Assistants as a delegate or alternate delegate and served as
an officer of a component chapter.
PROPOSED: Each candidate for a state office, district councilor or alternate district councilor must be a member
in good standing. Actional qualifications for specific office shall be:
• A candidate for Vice President shall: o Have served two terms in one or more of the following: Speaker, Vice Speaker,
Secretary or Treasurer o Served one term as a district councilor
o Served on a minimum of one OSSMA committee
o Attended at least one annual meeting of the OSSMA as a delegate
o Served as an officer of a component chapter
• A candidate for Speaker shall: o Have served one term in one or more of the following: Vice Speaker, Secretary
or Treasurer o Served one term as a district councilor
o Served on a minimum of one OSSMA committee
o Attended at least one annual meeting of the OSSMA as a delegate
o Served as an officer of a component chapter
• A candidate for Secretary, Treasurer and Vice Speaker shall: o Served one term as a district councilor
o Served one term as a chair or member of an OSSMA committee
o Attended at least one annual meeting of the OSSMA as a delegate
o Served as an officer of a component chapter
• A candidate for District Councilor and Alternate District Councilor shall: o Attended at least one annual meeting of the OSSMA as a delegate
o Served as an officer of a component chapter
RATIONALE:
1) Candidates for office need to have the necessary experience and knowledge to appropri-ately lead the organization. Holding the required roles will help the candidate to have the knowledge and experience to be successfully fulfil the duties required of the role.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-05
Proposed by the Bylaws Committee
ARTICLE VII – House of Delegates and Nomination and Election of Officers and Trustees
Section: 7-E
Page: M, N
CURRENT: Nominations may be made from the floor of the House of Delegates. The Nominating Committee Chair
must have the written endorsement of the nominee and his/her component chapter before the name is placed in nomi-
nation. In the case of a member-at-large, written endorsement of their component chapter shall be waived.
PROPOSED: If a candidate has missed the deadline, nominations may be made from the floor of the House of
Delegates. The Nominating Committee Chair must receive the written endorsement of the nominee and his/her com-
ponent chapter seven (7) days prior to the house of delegates before their name is placed in nomination. There
shall be no campaigning by the candidate until their nomination has been announced from the floor. In the
case of a member-at-large, written endorsement of their component chapter shall be waived.
RATIONALE:
1) While it is encouraged for all candidates to abide by set deadlines, circumstances do hap-pen that a candidate may submit their consent to serve after the set deadline. The nominat-ing committee still needs appropriate time to check the candidates credentials and experi-ence to ensure they meet the requirements of candidacy.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-06
Proposed by the Bylaws Committee
ARTICLE VII – House of Delegates and Nomination and Election of Officers and Trustees
Section: 10
Page: O
CURRENT: Officers, Trustees and alternate Trustees shall be elected by the House of Delegates during the Annual
Meeting. The term of office shall commence at the time of installation. The term of office for representative of Counci-
lor Districts and for the representative of the members-at-large shall be for two (2) years. The term for alternate repre-
sentatives of the Councilor Districts and for the alternate representative for the members-at-large shall be for one (1)
year.
PROPOSED: Officers, District Councilors and alternate District Councilors shall be elected at the House of Dele-
gates during the Annual Meeting. The term of office shall commence with the closing of the House of Delegates. The
terms of offices shall be:
• Speaker and Vice Speaker two (2) years voted in on the even years
• Secretary and Treasurer two (2) years voted in on the odd years
• District Councilors two (2) years with the odd numbered districted voted in on the odd years and the even numbered districts voted in on the even years
• Alternate District Councilors one (1) year
Restructuring to align the voting years (odd/even) will start with the 2022 House of Delegates
RATIONALE:
1) Changing terms to two years allows the candidate to more fully understand their role and helps them to get established to fully engage in the office that they are holding
2) Further aligns with the process of elections currently held at the national level of the AAMA
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-07
Proposed by the Bylaws Committee
ARTICLE VIII – Duties of Officers and Trustees
Section: 1-C
Page: P
CURRENT: SECRETARY: The Secretary shall keep all the minutes of the Board of Trustees meeting, and any
other special meetings pertaining to the Ohio State Society of Medical Assistants and be responsible for recording
a summary of the OSSMA House of Delegates for the Secretary’s file and any issues that would require Board of
Trustees consideration. Copies of the minutes of the meetings are to be sent out within thirty (30) days following
such meetings to the members of the Board of Trustees and any other special meetings are to be sent out within
thirty (30) days following such meetings to the members of the Board of Trustees and such committee chairmen
as directed by the President with the approval of the Board of Trustees. The Secretary shall maintain the list of all
officers, committee chairmen, advisors, delegates, and alternate delegates of the Ohio State Society of Medical
Assistants and shall preserve all important documents. The Secretary shall send notification of meetings as speci-
fied in Section 2 of this Article.
PROPOSED: SECRETARY: The Secretary shall keep all the minutes of the Board of Trustees meeting, and any
other special meetings pertaining to the Ohio State Society of Medical Assistants and be responsible for recording
a summary of the OSSMA House of Delegates for the Secretary’s file and any issues that would require Board of
Trustees consideration. Copies of the minutes of the meetings are to be sent out and posted to the website within
fourteen (14) days following such meetings to the members of the Board of Trustees and any other special meet-
ings are to be sent out and posted to the website within fourteen (14) days following such meetings to the mem-
bers of the Board of Trustees and such committee chairmen as directed by the President with the approval of the
Board of Trustees. The Secretary shall maintain the list of all officers, committee chairmen, advisors, delegates,
and alternate delegates of the Ohio State Society of Medical Assistants and shall preserve all important documents.
The Secretary shall send notification of meetings as specified in Section 2 of this Article.
RATIONALE:
1) The use of electronic communication allows for quicker distribution of information 2) Releasing the information via email and on the website allows officers and committees
to have quicker access to information of any changes or tasks that have been assigned.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-08
Proposed by the Bylaws Committee
ARTICLE VIII – Duties of Officers and Trustees
Section: 1-D
Page: N
CURRENT: TREASURER: The Treasurer shall be custodian of all money and securities of the Ohio State Society
of Medical Assistants and shall pay all authorized self-incurred obligations promptly by check, countersigned by
the President. In the interim between Board of Trustees meetings, the Treasurer shall pay authorized self-
incurred expenses of the organization allocated in the approved budget. The Treasurer shall keep a detailed
account of the receipts and disbursements, shall make a written report for each meeting of the Board of Trustees
and House of Delegates at the Annual Meeting. The Treasurer shall be under surety bond, the cost of which shall be
paid by the Ohio State Society of Medical Assistants funds. Records shall be available for audit at the request of the
President and the Board of Trustees. The Treasurer shall be responsible for having the books audited by an account-
ant at least thirty (30) days prior to the Annual Meeting. The Treasurer shall be responsible for having the books in
order to be turned over to the newly elected Treasurer at the close of the Annual Meeting. The Treasurer shall serve
as Chairman of the Budget and Finance Committee.
PROPOSED: TREASURER: The Treasurer shall be custodian of all money and securities of the Ohio State Society
of Medical Assistants and shall pay the Treasurer’s authorized self-incurred obligations by check, counter-
signed by the President. The Treasurer shall only pay authorized expenses of the organization voted and
approved by the BOT and expenses allocated in the approved budget, utilizing the approved method of pay-
ment. The Treasurer shall keep a detailed account of the receipts and disbursements, shall make a written report for
each meeting of the Board of Trustees and House of Delegates at the Annual Meeting. The Treasurer shall be under
surety bond, the cost of which shall be paid by the Ohio State Society of Medical Assistants funds. Records shall be
available for audit at the request of the President and the Board of Trustees. The Treasurer shall be responsible for
having the books audited by an accountant at least thirty (30) days prior to the Annual Meeting. The audit report
shall be provided for review by the Board of Trustees. The Treasurer shall be responsible for having the books
in order to be turned over to the newly elected Treasurer at the close of the Annual Meeting. Within 30 days of
new officers being elected, the bank accounts shall have the current President and Treasurer added as au-
thorized individuals on the account. The Treasurer shall serve as Chairman of the Budget and Finance Commit-
tee.
RATIONALE:
1) More accurately defines what the monies the treasurer is allowed to dispense during their term.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-09
Proposed by the Bylaws Committee
ARTICLE VIII – Duties of Officers and Trustees
Section: 2
Page: R
CURRENT: The Board of Trustees shall be called into regular sessions by the President of the Ohio State Society of
Medical Assistants not more than three (3) times a year in addition to the Annual Meeting. Upon written request of
three (3) members of the Board to the President, the President shall call a special meeting of the board and said meet-
ing shall be held on or before the date specified in such request, giving Board members sufficient notice of the meet-
ing. All members of the Board of Trustees and the President of each component chapter shall be notified of each regu-
lar meeting at least thirty (30) days in advance. A majority of the Board of Trustees shall constitute a quorum for a
meeting of the Board of Trustees.
PROPOSED: The Board of Trustees shall be called into regular sessions by the President of the Ohio State Society of
Medical Assistants no less than three (3) times a year in addition to the Annual Meeting. Upon written request of
three (3) members of the Board to the President, the President shall call a special meeting of the board and said meet-
ing shall be held on or before the date specified in such request, giving Board members sufficient notice of the meet-
ing. All members of the Board of Trustees and the President of each component chapter shall be notified of each regu-
lar meeting at least thirty (30) days in advance. A majority of the Board of Trustees shall constitute a quorum for a
meeting of the Board of Trustees.
RATIONALE:
1) Change to reflect current processes and to allow the President to call additional meeting if necessary for business of the organization.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-10
Proposed by the Bylaws Committee
ARTICLE IX – Committees
Section: 3-D
Page: T
CURRENT: MARY BUCKLEY SCHOLARSHIP FUND: The Mary Buckley Scholarship Fund Committee shall
be responsible for funds for scholarships. They shall select recipients from applications from students enrolled
and/or to be enrolled in a CAAHEP accredited medical assisting program in the State of Ohio.
PROPOSED: MARY BUCKLEY SCHOLARSHIP FUND: The Mary Buckley Scholarship Fund Committee shall
be responsible for funds for scholarships. They shall select recipients from applications from students enrolled
and/or to be enrolled in a CAAHEP or ABHES accredited medical assisting program in the State of Ohio.
RATIONALE:
1) Change to align with current AAMA Guidelines that allows student from CAAHEP or ABHES accredited programs to sit for the AAMA certification exam.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-11
Proposed by the Bylaws Committee
ARTICLE IX – Committees
Section: 6
Page: V
CURRENT: The Advisory Board shall consist of one (1) or more physicians elected by the Ohio State Society of
Medical Assistants. Physicians, whose names are proposed, should be willing and able to lend advice and counsel to
our organization.
PROPOSED: The Advisory Board shall consist of one (1) or more providers, which may include Physicians, Ad-
vanced Practice Registered Nurses (APRN) or Physician Assistants (PA) elected by the Ohio State Society of
Medical Assistants. Providers, whose names are proposed, should be willing and able to lend advice and counsel to
our organization.
RATIONALE:
1) Allowing other eligible provider types will further enhance guidance and networking op-portunities.
OHIO STATE SOCIETY OF MEDICAL ASSISTANTS PROPOSED BYLAW AMENDMENT
21-12
Proposed by the Bylaws Committee
ARTICLE XV – Amendments to the Bylaws
Page: X
CURRENT:
(1) Such proposed amendment has been first approved by the Advisory Committee of the Ohio State Medical Association prior to publication of such proposed amendment in
the Ohio State Society of Medical Assistants official publication and no amendment shall
become effective until the amendment in its adopted form shall have been approved by the
Advisory Committee.
(2) It shall have been published in the Ohio State Society of Medical Assistants official publication at least sixty (60) days prior to the Annual Meeting.
PROPOSED:
(1) Proposed amendment shall have been distributed to the membership at least forty-five (45) days prior to the Annual Meeting.
RATIONALE:
1) Remove section one as the Ohio State Medical Society (OSMA) no longer has role within our Association, nor provides an advisory committee.
2) Change of how the bylaw amendments are distributed to allow additional ways of distri-bution other than just the Helping Hands.
Thank
you so
much
for
giving
me
the
opportunity to serve as
your Helping Hands Edi-
tor for the past two years.
I look forward to our fu-
ture publications and
serving as your OSSMA
President for 2021-2022.
INTERESTED IN ADVERTISING OR CONTRIB-UTING TO AN ARTICLE IN THE HELPING HANDS? Advertising rates and information can be found on our OSSMA.org website or by contact-
ing Amber DeLashmutt, Advertising Chair by email. Additional ad space can be pur-
chased for any of our social media outlets as well as our OSSMA.org webpage.
Informational articles are always appreciated and will be shared in our Helping Hands
quarterly publication. Each chapter is encouraged to provide an article at least once per
year. Articles that are submitted are subject to editing to fit the template of the newslet-
ter. Articles should have proper citation.
Moving or Changing Your Name?
Please notify the AAMA. The AAMA sends the Helping Hands a list of Ohio members. If
you do not notify the AAMA of your new address, phone number, name change, or email
change, your edition of the helping hands will not arrive at your location. Be advised the
printed copies of the Helping Hands are only available to our members that do not have
internet access.
American Association of Medical Assistants 20 N. Wacker Drive Chicago, Illinois 60606