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The Hardest Problem in E2.0 - Changing Our Culture

May 19, 2015

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Technology

Bert Sandie, Director, Learning & Development, Electronic Arts, Inc's Keynote Address at the Enterprise 2.0 Conference in Boston 2011.

Using real-world experiences to demonstrate the critical importance of why culture and employee behaviors need our full attention to full leverage collaboration and knowledge sharing inside our organizations.
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Page 1: The Hardest Problem in E2.0 - Changing Our Culture
Page 2: The Hardest Problem in E2.0 - Changing Our Culture

The Challenge

Think Culture of Collaboration First

Page 3: The Hardest Problem in E2.0 - Changing Our Culture
Page 4: The Hardest Problem in E2.0 - Changing Our Culture

People

Hire & Grow Knowledge Workers

Page 5: The Hardest Problem in E2.0 - Changing Our Culture

Create Collaborative Environments

Page 6: The Hardest Problem in E2.0 - Changing Our Culture

Leverage Organizational Structure

Page 7: The Hardest Problem in E2.0 - Changing Our Culture

Organization Structure

Team

Page 8: The Hardest Problem in E2.0 - Changing Our Culture

Lead Change

Department

Page 9: The Hardest Problem in E2.0 - Changing Our Culture

Division

Page 10: The Hardest Problem in E2.0 - Changing Our Culture

Company

Page 11: The Hardest Problem in E2.0 - Changing Our Culture

Company = Complex Ecosystem

Page 12: The Hardest Problem in E2.0 - Changing Our Culture

The Drive to Change

Page 13: The Hardest Problem in E2.0 - Changing Our Culture

Leading Change Model

Based on John Kotter’s Leading Change Model

Page 14: The Hardest Problem in E2.0 - Changing Our Culture

+ +Head Heart Hands

Change takes place in three arenas

Thinking & Understanding

Motivation & Emotion

Behavior

Changing People Behaviors

Page 15: The Hardest Problem in E2.0 - Changing Our Culture

Apply the Hands of Change

Page 16: The Hardest Problem in E2.0 - Changing Our Culture