The Gateway Project by ISO Dept Customs

8/8/2019 The Gateway Project by ISO Dept Customs

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GHANAGHANA

TRADE & INVESTMENTTRADE & INVESTMENT

GATEWAY PROJECTGATEWAY PROJECT

Presented By : CEPS GATEWAY PROJECT UNIT


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BACKGROUNDBACKGROUND

OBJECTIVESOBJECTIVES

BENEFITSBENEFITS

IMPLEMENTATION AND INSTITUTIONAL ARRANGEMENTSIMPLEMENTATION AND INSTITUTIONAL ARRANGEMENTS

THE AGENCIESTHE AGENCIES

IMPLEMENTATION OF THE GATEWAY PROJECTIMPLEMENTATION OF THE GATEWAY PROJECT

THE ROLE OF CEPS UNDER THE PROJECTTHE ROLE OF CEPS UNDER THE PROJECT

ACHIEVEMENTSACHIEVEMENTS

MAJOR CONSTRAINTSMAJOR CONSTRAINTS

PLANNED ACTIVITIESPLANNED ACTIVITIES

MEASURES FOR THE CONSOLIDATION AND SUSTAINABILITY OFMEASURES FOR THE CONSOLIDATION AND SUSTAINABILITY OFTHE GAINSTHE GAINS


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BACKGROUNDBACKGROUND

The Trade Investment Gateway Programme is oneThe Trade Investment Gateway Programme is one

of the programmes to make Ghana a middle incomeof the programmes to make Ghana a middle income

country thus alleviate poverty and increase incomecountry thus alleviate poverty and increase incomeof the average Ghanaian.of the average Ghanaian.

The Gateway Project started in January 1999.The Gateway Project started in January 1999.


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BACKGROUND (contd)BACKGROUND (contd)

The programme seeks to:The programme seeks to:

Make Ghana the trade and investment gateway toMake Ghana the trade and investment gateway toWest Africa.West Africa.

Increase the participation of the private sector in theIncrease the participation of the private sector in thedevelopment of the national economy.development of the national economy.


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OBJECTIVESOBJECTIVES

The Gateway Project aims to:The Gateway Project aims to:

Enhance Ghanas competitiveness and toEnhance Ghanas competitiveness and toposition the country as a West African hubposition the country as a West African hubfor import, export, storage, assembly,for import, export, storage, assembly,distribution, manufacturing, anddistribution, manufacturing, andtranshipment of goods and services andtranshipment of goods and services and

passengers.passengers.


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OBJECTIVES (contd)OBJECTIVES (contd)

Attract a critical mass of exportAttract a critical mass of export--orientedorientedfirms/investors to Ghana to acceleratefirms/investors to Ghana to accelerate

exportexport--led growth.led growth.

Facilitate trade.Facilitate trade.


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OBJECTIVES (contd.)OBJECTIVES (contd.)

These objectives would be achieved byThese objectives would be achieved bycreating an enabling environment to:creating an enabling environment to:

Facilitate increased levels of privateFacilitate increased levels of privateinvestment in Ghana.investment in Ghana.

Reduce the cost of doing business inReduce the cost of doing business inGhana.Ghana.

Provide the necessary infrastructureProvide the necessary infrastructurefacilitiesfacilities


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OBJECTIVES (contd.)OBJECTIVES (contd.)

Modernise selected frontline agencies thatModernise selected frontline agencies thatdeal with investors by redeal with investors by re--engineering themengineering theminto trade facilitators.into trade facilitators.

Remove the constraints to theRemove the constraints to thedevelopment of trade.development of trade.

Provide offProvide off--site infrastructure for the Freesite infrastructure for the FreeZone enclave in TemaZone enclave in Tema

Facilitate the transit operations toFacilitate the transit operations to

neighbouring countries.neighbouring countries.


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BENEFITSBENEFITS

Job creationJob creation

Increased levels of economic growthIncreased levels of economic growth

Increase in private foreign and domesticIncrease in private foreign and domesticinvestmentinvestment

Institutional capacity buildingInstitutional capacity building


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Target groupsTarget groups

The project would benefit 3 broad targetThe project would benefit 3 broad targetgroups:groups:

The local populationThe local population

Private foreign and domesticPrivate foreign and domesticinvestorsinvestors

The Government of GhanaThe Government of Ghana


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1111

Local PopulationLocal Population

For the local population the Project willFor the local population the Project willlead to a reduction in unemploymentlead to a reduction in unemployment

through the creation of more jobthrough the creation of more jobopportunities and increase averageopportunities and increase averageincomes andincomes and

Through improvements in the skills andThrough improvements in the skills andmobility of the labour force.mobility of the labour force.


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Private Foreign & DomesticPrivate Foreign & Domestic

InvestorsInvestors

Reducing uncertainties and transactionReducing uncertainties and transaction

costs associated with doing business incosts associated with doing business inGhana.Ghana.

Availability of ready sites for exportAvailability of ready sites for exportprocessing industries.processing industries.


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Private Foreign & DomesticPrivate Foreign & Domestic

Investors (contd)Investors (contd)

Simplification of trade proceduresSimplification of trade procedures

Enhancing investment in export venturesEnhancing investment in export venturesleading to more export and foreignleading to more export and foreignexchange earnings.exchange earnings.


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Implementation and InstitutionalImplementation and Institutional

ArrangementsArrangements Implementation period: Seven yearsImplementation period: Seven years

(1999(1999 2005)2005)

Executing Agencies:Executing Agencies: Seven AgenciesSeven Agencies

Project Coordination:Project Coordination: OversightOversightCommittee/Gateway SecretariatCommittee/Gateway Secretariat


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Institutional ArrangementsInstitutional Arrangements

In view of the multiIn view of the multi--sectoral implications ofsectoral implications ofthis project, the Project is coordinated bythis project, the Project is coordinated byan Oversight Committee made up ofan Oversight Committee made up of

Sector Ministers namely: Finance, Trade &Sector Ministers namely: Finance, Trade &PSI, Interior, Works & Housing,PSI, Interior, Works & Housing,Communication, Transport, NationalCommunication, Transport, NationalSecurity, Governor of Bank of Ghana andSecurity, Governor of Bank of Ghana andtwo representatives from the Privatetwo representatives from the PrivateSector.Sector.

The Vice President heads the OversightThe Vice President heads the OversightCommittee.Committee.


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Institutional ArrangementsInstitutional Arrangements

(contd)(contd) The Oversight Committee is supported byThe Oversight Committee is supported by

the Gateway Secretariat, which acts as thethe Gateway Secretariat, which acts as the

Project Implementation Unit.Project Implementation Unit.

The Gateway Secretariat implements theThe Gateway Secretariat implements thedayday--toto--day decisions of the Oversightday decisions of the Oversight

Committee and Project activities.Committee and Project activities.


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TheThe AgenciesAgencies

Ghana Ports and Harbours Authority (GPHA)Ghana Ports and Harbours Authority (GPHA)

Ghana Civil Aviation Authority (GCAA)Ghana Civil Aviation Authority (GCAA)

Ghana Investment and Promotion Centre (GIPC)Ghana Investment and Promotion Centre (GIPC)

Ghana Immigration Service (GIS)Ghana Immigration Service (GIS)

Ghana Free Zones Board (GFZB)Ghana Free Zones Board (GFZB)

Environmental Protection Agency (EPA)Environmental Protection Agency (EPA)

Customs Excise & Preventive Service (CEPSCustoms Excise & Preventive Service (CEPS))


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Ghana Ports and HarboursGhana Ports and Harbours

Authority (GPHA)Authority (GPHA) Improve the operations of the ports byImprove the operations of the ports by

reducing the cost of operations and toreducing the cost of operations and to

shorten the turnshorten the turn around time for shipsaround time for shipsand clearance time for imported goods.and clearance time for imported goods.

Increase private sector participation in theIncrease private sector participation in the

management and operation of the ports.management and operation of the ports.


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2020

Ghana Ports and HarboursGhana Ports and Harbours

Authority (GPHA) (Authority (GPHA) (contd)contd)Convert GPHA into a regulatory authorityConvert GPHA into a regulatory authority

(Landlord Port).(Landlord Port).

Operations to be concessioned to theOperations to be concessioned to theprivate sector, particularly containerprivate sector, particularly containeroperations, dockyards, sites maintenanceoperations, dockyards, sites maintenance

and services.and services.

Extension and dredging of Quay 2.Extension and dredging of Quay 2.


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Ghana Civil Aviation AuthorityGhana Civil Aviation Authority(GCAA)(GCAA)

Develop a strategy of liberalized skiesDevelop a strategy of liberalized skiespolicies.policies.

Take full charge of safety regulation, carrierTake full charge of safety regulation, carrierand facility licensing, air navigation and airand facility licensing, air navigation and airtraffic control.traffic control.

Airport operations and development to beAirport operations and development to beunder the control of an airport authority.under the control of an airport authority.

Develop the airport facilities into a regionalDevelop the airport facilities into a regionalhub for passenger, cargo and expresshub for passenger, cargo and expressdelivery services.delivery services.


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Ghana Immigration Service (GIS)Ghana Immigration Service (GIS)

Undertake a review and enactment of aUndertake a review and enactment of anew immigration law.new immigration law.

Training and reTraining and re--training of staff.training of staff.

Implement intraImplement intra--agency operationsagency operations

reforms; prepare a plan to consolidatereforms; prepare a plan to consolidateimmigration services.immigration services.


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Ghana Immigration Service (GIS)Ghana Immigration Service (GIS)(contd)(contd)

Prepare standard operating procedures.Prepare standard operating procedures.

Improve technology infrastructure.Improve technology infrastructure.

Evolve the GIS whose primaryEvolve the GIS whose primary

responsibility is the administration of entryresponsibility is the administration of entryand exit of foreigners into a businessand exit of foreigners into a businessfriendly organization.friendly organization.


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Ghana Free Zones BoardGhana Free Zones Board

Coordinate efforts to attract developers capableCoordinate efforts to attract developers capableof locating anchorof locating anchor--tenants at the Tema Exporttenants at the Tema ExportProcessing Zone.Processing Zone.

Implement a targeted marketing plan to attractImplement a targeted marketing plan to attract

Free Zone developers and enterprises.Free Zone developers and enterprises.

Develop appropriate IT technology backbone toDevelop appropriate IT technology backbone toundertake all aspects of promotion, monitoringundertake all aspects of promotion, monitoring

and facilitation.and facilitation.

Undertake comprehensive capacity buildingUndertake comprehensive capacity buildingprogramme aimed at improving service delivery.programme aimed at improving service delivery.


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Ghana Investment PromotionGhana Investment Promotion

CentreCentre ((contdcontd))Upgrading of Information TechnologyUpgrading of Information Technology

facilitiesfacilities

Preparation and implementation of aPreparation and implementation of astrategy, which will develop backwardstrategy, which will develop backwardlinkages between foreign investors andlinkages between foreign investors andlocal suppliers.local suppliers.

Review the Investment Act.Review the Investment Act.

Update the Investor Roadmap.Update the Investor Roadmap.

Develop company profiles of firmsDevelop company profiles of firms

targeted as potential investors .targeted as potential investors .


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Environmental Protection AgencyEnvironmental Protection Agency(EPA)(EPA)

To ensure that the environment is not degradedTo ensure that the environment is not degradedin any way whatsoever.in any way whatsoever.

Develop an Environmental Mitigation PlanDevelop an Environmental Mitigation Plan(EMP) prior to any infrastructure development on(EMP) prior to any infrastructure development onthe Free Zones and at the port.the Free Zones and at the port.

To prepare Industrial Risk Contingency Plan andTo prepare Industrial Risk Contingency Plan andEnvironmental Monitoring Plan for the ExportEnvironmental Monitoring Plan for the ExportProcessing Zone (EPZ).Processing Zone (EPZ).


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Implementation of the GatewayImplementation of the GatewayProjectProject

At the onset of the implementation inAt the onset of the implementation inJanuary 1999 the implementing agenciesJanuary 1999 the implementing agenciesincluding CEPS signed a Performanceincluding CEPS signed a PerformanceContract for the implementation of theirContract for the implementation of theirrespective components.respective components.

Since the New Government came intoSince the New Government came into

being in 2000, His Excellency the Vicebeing in 2000, His Excellency the VicePresident confirmed these positions at aPresident confirmed these positions at ajoint Oversight Committee, World Bankjoint Oversight Committee, World Bankand the Agencies meeting held atand the Agencies meeting held atAkosombo.Akosombo.


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Implementation of the GatewayImplementation of the GatewayProject (contd)Project (contd)

The Vice President tasked each agency toThe Vice President tasked each agency toimplement its components as outlined inimplement its components as outlined in

the Project Document and thethe Project Document and thePerformance Contract.Performance Contract.

In this regard CEPS continued with theIn this regard CEPS continued with the

Implementation of its components underImplementation of its components underthe Project.the Project.


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The Role of CEPS under theThe Role of CEPS under theProjectProject

An Organisational and Institutional AuditAn Organisational and Institutional Auditconducted by Crown Agents in March 1998conducted by Crown Agents in March 1998

revealed the following:revealed the following:

That CEPS did not have the tools,That CEPS did not have the tools,methodology or corporate culture to be anmethodology or corporate culture to be aneffective institution for delivering customseffective institution for delivering customsservices in a manner which would beservices in a manner which would beconsistent with the Gateway objectives.consistent with the Gateway objectives.


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The Role of CEPS under theThe Role of CEPS under theProject (cont'd)Project (cont'd)

That regulations were too complex toThat regulations were too complex tocomply with.comply with.

That valuation procedures were notThat valuation procedures were notconsistent with International norms.consistent with International norms.

That trade was impeded by long delays inThat trade was impeded by long delays inentry processing.entry processing.

That there were high errorThat there were high error-- rates in importrates in import

entries submitted to CEPS.entries submitted to CEPS.


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That perception of CEPS as a ParaThat perception of CEPS as a Para--militarymilitary

organization hinders its ability as a tradeorganization hinders its ability as a tradefacilitator.facilitator.

That there was too much paper work.That there was too much paper work.

That there were too many human interventions.That there were too many human interventions.


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Based on the findings, funding wasBased on the findings, funding wasprovided under the Project to addressprovided under the Project to address

some of the short falls. These include:some of the short falls. These include:

Implementation of a strategic BusinessImplementation of a strategic Business

Plan covering the required changes inPlan covering the required changes inregulations, operational procedures andregulations, operational procedures andhuman resources.human resources.


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Development and implementation of aDevelopment and implementation of aprogramme of reprogramme of re--engineering the corporateengineering the corporatestructure and culture to be a trade facilitator.structure and culture to be a trade facilitator.

Ensuring that customs transactions areEnsuring that customs transactions aresimplified and computerised making it lesssimplified and computerised making it less

reliant on human interventions.reliant on human interventions.

Introducing quality services to the level ofIntroducing quality services to the level ofInternational StandardsInternational Standards..


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The Role of CEPS under the ProjectThe Role of CEPS under the Project(cont'd)(cont'd)

Based on the foregoing CEPS is expected to:Based on the foregoing CEPS is expected to:

Streamline processing and reduce clearanceStreamline processing and reduce clearance

time for both export and import.time for both export and import.

Develop a more acceptable InformationDevelop a more acceptable InformationTechnology.Technology.

Build capacity of officers to move along withBuild capacity of officers to move along withthe reformsthe reforms


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The Role of CEPS under the ProjectThe Role of CEPS under the Project

(cont'd)(cont'd)Be ISO 9001 certified.Be ISO 9001 certified.

Review the CEPS law, Regulations andReview the CEPS law, Regulations andCodes of Instructions to be in tune withCodes of Instructions to be in tune withother trade related laws.other trade related laws.

Reduce checkpoints on the InternationalReduce checkpoints on the Internationalroutes to facilitate the transit trade androutes to facilitate the transit trade andmovement of passengers.movement of passengers.


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SubSub Project ObjectivesProject Objectives

The broad objectives of CEPS under theThe broad objectives of CEPS under theGateway Project are:Gateway Project are:

Implementation of Strategic Business PlanImplementation of Strategic Business Plan

Changes in Operational Procedures (Installation ofChanges in Operational Procedures (Installation ofan I.T. System)an I.T. System)

Review of CEPS LegislationReview of CEPS Legislation

ISO 9000 CertificationISO 9000 Certification


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Implementation of StrategicImplementation of StrategicBusiness PlanBusiness Plan

The expected output under theThe expected output under theimplementation of Strategic Business Planimplementation of Strategic Business Planis:is:

Customs procedures are streamlined andCustoms procedures are streamlined andefficiency is improvedefficiency is improved

Human resource development; and EPZ customsHuman resource development; and EPZ customsunit is operational in line with EPZ regulations.unit is operational in line with EPZ regulations.


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Installation of I.T. System:Installation of I.T. System:Changes in Operational ProceduresChanges in Operational Procedures

The activities are:The activities are:

Fully automate the entire CEPS operations and networkFully automate the entire CEPS operations and network

with stakeholders;with stakeholders;

Number of examinations at point of entry of cargo andNumber of examinations at point of entry of cargo anddocuments are reduced to one;documents are reduced to one;

Cargo examination is reduced from 100% to 10% forCargo examination is reduced from 100% to 10% forstatutory free goods and 20% for all dutiable goods;statutory free goods and 20% for all dutiable goods;


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Installation of I.T. System:Installation of I.T. System:

Changes in Operational ProceduresChanges in Operational Procedures A valuation system acceptable to allA valuation system acceptable to all

stakeholders is established;stakeholders is established;

Number of overland customs checkpoints onNumber of overland customs checkpoints oninternational routes are reduced to one to Togo;international routes are reduced to one to Togo;two each to Republic of Cote DIvoire andtwo each to Republic of Cote DIvoire andBurkina FasoBurkina Faso

Documentation of data needs of CEPSDocumentation of data needs of CEPSdepartments and its stakeholders.departments and its stakeholders.


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Achievements (contd)Achievements (contd)

GCNet/GCMSGCNet/GCMS

WTO ValuationWTO Valuation

Corporate PlanCorporate Plan

Human Resource DevelopmentHuman Resource Development

Free Zones OperationsFree Zones Operations

ISO CertificationISO Certification


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Achievements (contd)Achievements (contd)

Staff RationalizationStaff Rationalization

Review & Update of CEPS Laws, RegulationsReview & Update of CEPS Laws, Regulations

Codes of Instructions and FormsCodes of Instructions and Forms Uncleared Cargo Auction ReviewUncleared Cargo Auction Review

Records Management SystemRecords Management System

GCNet PostGCNet Post--Implementation ReviewImplementation Review


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GCNet/GCMS:GCNet/GCMS:AccomplishmentsAccomplishments

Equipment procured for GCNet/GCMSEquipment procured for GCNet/GCMS

(An amount of US$1,100,000 was spent as equity(An amount of US$1,100,000 was spent as equityshare in the joint venture)share in the joint venture)

Link with financial institutions is operational (Bank ofLink with financial institutions is operational (Bank ofGhana, ECOBANK and Ghana Commercial Bank)Ghana, ECOBANK and Ghana Commercial Bank)

Courier services are hooked on to theCourier services are hooked on to theGCNet/GCMS.GCNet/GCMS.


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GCNet/GCMS:GCNet/GCMS:AccomplishmentsAccomplishments

GCNet/GCMS is operational at Kotoka InternationalGCNet/GCMS is operational at Kotoka InternationalAirport (KIA), Tema, Takoradi, Aflao and Elubo.Airport (KIA), Tema, Takoradi, Aflao and Elubo.

Have reduced the clearance time drastically to anHave reduced the clearance time drastically to anaverage of 1 day at KIA, Takoradi, Aflao and Eluboaverage of 1 day at KIA, Takoradi, Aflao and Eluboand 3 days at Tema.and 3 days at Tema.

Officers running the GCNet/GCMS system haveOfficers running the GCNet/GCMS system havebeen trained.been trained.


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GCNet/GCMS:GCNet/GCMS:(Issues to be addressed)(Issues to be addressed)

Some GCNet/GCMS modules need completionSome GCNet/GCMS modules need completionand implementation, others to be revised.and implementation, others to be revised.

With Post Event Unit the system does notWith Post Event Unit the system does nottotally accommodate Jerquing specifications,totally accommodate Jerquing specifications,

e.g. authenticity of documents (check of billse.g. authenticity of documents (check of billsof lading, invoices, certificates of exemption,of lading, invoices, certificates of exemption,etc) and compliance with commercial laws.etc) and compliance with commercial laws.


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More local control at appropriate levels ofMore local control at appropriate levels ofmanagement to update user codes for identification ofmanagement to update user codes for identification ofstaff including those transferred, dismissed,staff including those transferred, dismissed,

interdicted and retired.interdicted and retired.

Staff at Free Zone desk are recognized by the systemStaff at Free Zone desk are recognized by the systemas users at Free Zone transactions.as users at Free Zone transactions.

GCNet/GCMS staff receive training for specific taskGCNet/GCMS staff receive training for specific taskassigned.assigned.


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Destination Inspection Companies should beDestination Inspection Companies should beconnected to the GCNet/GCMS. This eliminatesconnected to the GCNet/GCMS. This eliminates

submission of duplicate FCVRs to government andsubmission of duplicate FCVRs to government andpermits monitoring that Destination Inspectionpermits monitoring that Destination InspectionCompanies work in accordance with their geographicCompanies work in accordance with their geographic

mandate.mandate.


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Transit/Transshipment goods and Arms/Ammunition areTransit/Transshipment goods and Arms/Ammunition areto be separately manifested allowing advancedto be separately manifested allowing advancedknowledge of arrival to CEPS as per Section 97(2) ofknowledge of arrival to CEPS as per Section 97(2) of

PNDCL 330.PNDCL 330.

Cargo examination reduction target from 100% to 10%Cargo examination reduction target from 100% to 10%

for statutory free goods and 20% for all dutiable goodsfor statutory free goods and 20% for all dutiable goodsto be reviewed given trading situation in Ghana, i.e.to be reviewed given trading situation in Ghana, i.e.high level of fraud, other MDA requirements and otherhigh level of fraud, other MDA requirements and other

risk factors.risk factors.


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GCNet/GCMS:GCNet/GCMS:Action PlanAction Plan

Reconstitute CEPS GCMS ImplementationReconstitute CEPS GCMS ImplementationCommittee;Committee;

Commissioners decisionCommissioners decision

First meeting by last week of AprilFirst meeting by last week of April..

Meeting between CEPS GCMS ImplementationMeeting between CEPS GCMS ImplementationCommittee and GCNet to explore resolution of issuesCommittee and GCNet to explore resolution of issues

identified above and provide time frame for resolution.identified above and provide time frame for resolution.First meeting by first week of May.First meeting by first week of May.


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GCNet/GCMS:GCNet/GCMS:Action PlanAction Plan

Training programme to continuously equip staff toTraining programme to continuously equip staff toperform GCMS /GCNet related functions sustainablyperform GCMS /GCNet related functions sustainably

(responsibility of GCMS Implementation Committee)(responsibility of GCMS Implementation Committee)


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WTO Valuation System:WTO Valuation System:AccomplishmentsAccomplishments

The Ghana Government has adopted the WTOThe Ghana Government has adopted the WTOValuation system since 1st April 2000.Valuation system since 1st April 2000.

CEPS trained officers on WTO Valuation SystemCEPS trained officers on WTO Valuation Systemand classification are on secondment to the fourand classification are on secondment to the fourDestination Inspection Companies.Destination Inspection Companies.

CEPS has a Valuation Branch headed by anCEPS has a Valuation Branch headed by an

Assistant Commissioner.Assistant Commissioner.


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WTO Valuation System:WTO Valuation System:Issues to be addressedIssues to be addressed

Creation of a National Valuation Centre at CEPSCreation of a National Valuation Centre at CEPSHeadquarters to among others:Headquarters to among others:

Create a price verification databaseCreate a price verification databaseHave access to Overseas Issuing Units of valuesHave access to Overseas Issuing Units of values

Have linkage with all Collections and Stations.Have linkage with all Collections and Stations.


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WTO Valuation System:WTO Valuation System:Issues to be addressedIssues to be addressed

Linkage of all collections and stations to GCNetLinkage of all collections and stations to GCNet

Harmonize Destination Inspection CompaniesHarmonize Destination Inspection Companies

valuation methodologyvaluation methodology Destination Inspection Companies to function withinDestination Inspection Companies to function within

their mandated geographical locations in line withtheir mandated geographical locations in line withthe countries of origin of the goodsthe countries of origin of the goods


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WTO Valuation System:WTO Valuation System:Action planAction plan

Develop a transit plan to phase out DestinationDevelop a transit plan to phase out DestinationInspection Companies with gradual shift to CEPS,Inspection Companies with gradual shift to CEPS,starting when Destination Inspection Companiesstarting when Destination Inspection Companiescontract expires. Elements to include:contract expires. Elements to include:

capacity to manage a price verificationcapacity to manage a price verificationdatabasedatabase have access to overseas issuing unitshave access to overseas issuing units rent or purchase of scanner equipmentrent or purchase of scanner equipment have the knowledge, skills and managementhave the knowledge, skills and management

ability to manage the various components of aability to manage the various components of avaluation system (vet document, data entry,valuation system (vet document, data entry,classification, price verification, riskclassification, price verification, riskassessment)assessment)


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Read contracts of Destination Inspection CompaniesRead contracts of Destination Inspection Companieswith regards to smooth phasewith regards to smooth phase--outout

To be done by Assistant Commissioner Valuation byTo be done by Assistant Commissioner Valuation byNovember 2006November 2006

Foster more action oriented resolution of issues inFoster more action oriented resolution of issues inthe existing valuation system within the Destinationthe existing valuation system within the Destination

Inspection Scheme Consultative Group which meetsInspection Scheme Consultative Group which meetsregularly at the Ministry of Trade and Industry.regularly at the Ministry of Trade and Industry.


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The objective of the phase out plan is to shiftThe objective of the phase out plan is to shiftresponsibility to CEPS without any change inresponsibility to CEPS without any change instandards:standards:

oo maintain revenue levelsmaintain revenue levels

oo maintain clearance timesmaintain clearance times

oo maintain quality of service previouslymaintain quality of service previously

provided by Destination Inspectionprovided by Destination InspectionCompanies (ensure by sufficient trainingCompanies (ensure by sufficient training

programmes)programmes)

oo maintain public confidence in systemmaintain public confidence in system


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5858

Action PlanAction Plan

SRL.SRL. ACTIVITIESACTIVITIES WHOWHORESPONSBLERESPONSBLE

TIME FRAMETIME FRAME


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5959

Corporate Plan:Corporate Plan:AccomplishmentAccomplishment

CEPS has:CEPS has:

Created a Corporate Plan Unit.Created a Corporate Plan Unit.

Prepared a 3Prepared a 3--year Corporate Plan (1999year Corporate Plan (1999--2000).2000).

Reviewed the 3Reviewed the 3--year Plan into a 5year Plan into a 5--year roll overyear roll overplan.plan.

Hired a consultant to review and make itHired a consultant to review and make itimplemental.implemental.

Submitted final Corporate Plan document toSubmitted final Corporate Plan document toManagement.Management.


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Corporate Plan:Corporate Plan:Issues to be addressedIssues to be addressed

Management decision to start implementation ofManagement decision to start implementation ofcorporate plan by development of action plans bycorporate plan by development of action plans byeach Collection/Units.each Collection/Units.

Need to monitor and review action planNeed to monitor and review action planimplementation.implementation.

ll


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Corporate Plan:Corporate Plan:Action planAction plan

Print Corporate Plan for each management staff (1Print Corporate Plan for each management staff (1stst

week of May).week of May).

Collection/Unit to have development of an actionCollection/Unit to have development of an action

plan with the assistance of a senior officer of theplan with the assistance of a senior officer of theCorporate Plan Unit (last week of August).Corporate Plan Unit (last week of August).

Action plan reviewed and finalized at a two (2) dayAction plan reviewed and finalized at a two (2) daymanagement meeting devoted to action plan reviewmanagement meeting devoted to action plan review(September 2006) .(September 2006) .

Corporate Plan Unit to monitor action planCorporate Plan Unit to monitor action planimplementation with quarterly reports toimplementation with quarterly reports tomanagement of targets met and targets not met.management of targets met and targets not met.


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Human Resource Development:Human Resource Development:AccomplishmentsAccomplishments

A total amount of US$193,727 has beenA total amount of US$193,727 has beenspent so far on training locally andspent so far on training locally andoverseas.overseas.

Awareness Programmes in ISO StandardsAwareness Programmes in ISO Standardsfor senior, middle level and junior officersfor senior, middle level and junior officers

were conducted.were conducted.


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Human Resource Development:Human Resource Development:AccomplishmentsAccomplishments

Organised computerOrganised computer--training courses fortraining courses forofficers and agents to make themofficers and agents to make themdischarge their duties efficiently.discharge their duties efficiently.

Training in supervisory, valuation,Training in supervisory, valuation,classification, change management, publicclassification, change management, publicrelations, customer care, computer fraud,relations, customer care, computer fraud,passenger movement, etc to enablepassenger movement, etc to enableofficers cope with the changes takingofficers cope with the changes takingplace within the Service.place within the Service.


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Human Resource Development:Human Resource Development:Issues to be addressedIssues to be addressed

Insufficient computer literacy of CEPS staffInsufficient computer literacy of CEPS staffparticularly low level of data entryparticularly low level of data entryproficiency to facilitate custom clearance.proficiency to facilitate custom clearance.

Insufficient institutional support toInsufficient institutional support toencourage individual competencyencourage individual competencydevelopment.development.

Rigidity of training programs.Rigidity of training programs.

Lack of funding for training at Stations.Lack of funding for training at Stations.


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Human Resource Development:Human Resource Development:Issues to be addressedIssues to be addressed

Inadequate resources for both local andInadequate resources for both local andoverseas training.overseas training.

Lack of links between CEPS and foreignLack of links between CEPS and foreign

customs administration for exchange ofcustoms administration for exchange ofinformation as well as sharing of experiences.information as well as sharing of experiences.

Limited training facilities at CEPS Academy atLimited training facilities at CEPS Academy atKpetoeKpetoe

Limited capacity/competencies in core tasksLimited capacity/competencies in core tasksrelated to clearance of goods (e.g. classification,related to clearance of goods (e.g. classification,rules of origin, valuation)rules of origin, valuation)


66/138

6666

Human Resource Development:Human Resource Development:Action planAction plan

Provision of computer center ( 2 computers withProvision of computer center ( 2 computers withrelevant software and internet access) at each stationrelevant software and internet access) at each stationto enable continuous training at each station. To beto enable continuous training at each station. To be

commenced by ACcommenced by AC -- Procurement by October 2006Procurement by October 2006and finished by October 2007.and finished by October 2007.

Training of trainers program for IT officers to enableTraining of trainers program for IT officers to enable

training at each collection/station. To be done by ACtraining at each collection/station. To be done by ACIT/ACIT/AC Training by September 2006Training by September 2006..


67/138

6767

Human Resource Development:Human Resource Development:Action planAction plan

Each staff to self identify annually the area in whichEach staff to self identify annually the area in whichthey want to develop themselves to enable better jobthey want to develop themselves to enable better jobperformance (in annual review process).performance (in annual review process).

Expand training approaches e.g. long distanceExpand training approaches e.g. long distancelearning, continuous learning on the job, establish alearning, continuous learning on the job, establish acoach/mentor programme.coach/mentor programme.

To be done by ACTo be done by AC Training.Training.

Expand training topics to include management,Expand training topics to include management,leadership and other topics to enable best practiceleadership and other topics to enable best practicemanagement of CEPS. To be done by ACmanagement of CEPS. To be done by AC -- TrainingTraining


68/138

6868

Human Resource Development:Human Resource Development:Action PlanAction Plan

Search for additional resources fromSearch for additional resources fromdonors/governmentdonors/government

Pursue exchange programs amongPursue exchange programs amongcustoms administration. E.g. Mauritiuscustoms administration. E.g. Mauritius

Upgrade CEPS Academy with resourcesUpgrade CEPS Academy with resourcesto provide facilities conducive to learningto provide facilities conducive to learning

Sufficient training to create solidSufficient training to create solidfoundation of competency in CEPSfoundation of competency in CEPS

F Z O iF Z O i


69/138

6969

Free Zone Operations:Free Zone Operations:AccomplishmentsAccomplishments

The Free Zone concept was captured in theThe Free Zone concept was captured in thereviewed CEPS management law and itsreviewed CEPS management law and itsoperational guidelines detailed in theoperational guidelines detailed in thereviewed L.I.reviewed L.I.

CEPS has created a Free Zone Unit atCEPS has created a Free Zone Unit at

Headquarters and Free Zone Desks at theHeadquarters and Free Zone Desks at thevarious collections that Free Zone isvarious collections that Free Zone isoperational.operational.

F Z O tiF Z O ti


70/138

7070

Free Zone Operations:Free Zone Operations:AccomplishmentsAccomplishments

Delivery of containers between the ports andDelivery of containers between the ports andthe Free Zone companies is smooththe Free Zone companies is smooth

without physical examination at the ports.without physical examination at the ports.


71/138

F Z O iF Z O i


72/138

7272

Free Zone Operations:Free Zone Operations:Action planAction plan

Public awareness program to inform the publicPublic awareness program to inform the publicabout the two (2) parts of the industrial site, i.e.about the two (2) parts of the industrial site, i.e.

a) free zonea) free zone

b) regular industrial siteb) regular industrial site

CEPS should be represented on the Free ZoneCEPS should be represented on the Free Zone

BoardBoard

ISO C tifi ti PISO C tifi ti P


73/138

7373

ISO Certification Programme:ISO Certification Programme:AccomplishmentsAccomplishments

An amount of US$460,000 is committedAn amount of US$460,000 is committedfor the exercise.for the exercise.

CEPS has hired SMEC International PtyCEPS has hired SMEC International PtyLtd to assist CEPS get ISO Certification.Ltd to assist CEPS get ISO Certification.

Contract document signed on 4th April,Contract document signed on 4th April,20032003

ISO Certification Programme:ISO Certification Programme:


74/138

7474


Assignment commenced on 8th April, 2003Assignment commenced on 8th April, 2003

Trained Procedure writers to write identifiedTrained Procedure writers to write identified

procedures for documentation.procedures for documentation.

Trained some officers in ISO Internal system AuditTrained some officers in ISO Internal system AuditSkills.Skills.

Created ISO Project office with CEPS localCreated ISO Project office with CEPS localcounterpart assisting the SMEC consultants.counterpart assisting the SMEC consultants.


75/138



76/138

7676


Developed and distributed ISO QualityDeveloped and distributed ISO QualityStatement to all Collections/StationsStatement to all Collections/Stations

Identified and obtained copies of allIdentified and obtained copies of allstatutory guidance and required formsstatutory guidance and required forms



77/138

7777


Developed a revised metric filing index.Developed a revised metric filing index.Trained registry and secretarial staff on itsTrained registry and secretarial staff on itsuse. Thus all correspondence isuse. Thus all correspondence is

appropriately classified for easy filing andappropriately classified for easy filing andretrieval at HQ and all Collections/Stationsretrieval at HQ and all Collections/Stations

ISO Certification ProgrammeISO Certification Programme


78/138

7878


All Commissioners Orders since 1978 areAll Commissioners Orders since 1978 areidentified by a number of keywords thusidentified by a number of keywords thus

enabling easy access for CEPS guidance.enabling easy access for CEPS guidance.A sustainable documented system is inA sustainable documented system is in

place to automatically number theplace to automatically number the

Commissioners Orders and classify byCommissioners Orders and classify bykeywordskeywords



79/138

7979

ISO Certification Programme:ISO Certification Programme:Issues to be addressedIssues to be addressed

Dispute on contract implementation due toDispute on contract implementation due toadditional steps and requestedadditional steps and requested

compensation by ISO project consultant.compensation by ISO project consultant.CEPS has proposed resolution.CEPS has proposed resolution.

Consultant has acknowledged receipt.Consultant has acknowledged receipt.



80/138

8080

ISO Certification Programme:ISO Certification Programme:Action planAction plan

Resolve contract dispute with ISOResolve contract dispute with ISOconsultant.consultant.

CEPS and ISO consultant to completeCEPS and ISO consultant to completework task as identified by the ISOwork task as identified by the ISOconsultant.consultant.

Foster CEPS cultural change toFoster CEPS cultural change to

incorporate best management practices asincorporate best management practices asCEPS has identified in its new ISOCEPS has identified in its new ISOdocumented procedures.documented procedures.



81/138

8181

ISO Certification Programme:ISO Certification Programme:Action planAction plan

Provide small pocket size copy of CEPSProvide small pocket size copy of CEPSQuality Statement for all staff.Quality Statement for all staff.

Joint audit with ISO consultant.Joint audit with ISO consultant.

External audit by certification body.External audit by certification body.

Regular system update.Regular system update.

St ff R ti li tiSt ff R ti li ti


82/138

8282

Staff Rationalisation:Staff Rationalisation:AccomplishmentsAccomplishments

Hired the services ofHired the services ofPricewaterhouseCoopers to assist CEPSPricewaterhouseCoopers to assist CEPS

rationalise its staff. (July 2004)rationalise its staff. (July 2004)

Customs Counterpart Team (CCS) formed toCustoms Counterpart Team (CCS) formed toassist the consultants.assist the consultants.


83/138

8383

Staff Rationalisation:Staff Rationalisation:

Issues to be addressedIssues to be addressed

Delay in consultant draft report.Delay in consultant draft report.

Possible institutional timity aboutPossible institutional timity aboutretrenching staff thus requiring furtherretrenching staff thus requiring further

consultant servicesconsultant services



84/138

8484

Staff Rationalisation:Staff Rationalisation:Action planAction plan

Officially request from PricewaterhouseOfficially request from Pricewaterhouse

Coopers its final draft reportCoopers its final draft reportConsultant report to be reviewed andConsultant report to be reviewed and

CEPS to adopt a recommendationCEPS to adopt a recommendation



85/138

8585

Staff Rationalisation:Staff Rationalisation:Action planAction plan

CEPS forms a Staff RationalizationCEPS forms a Staff RationalizationCommitteeCommittee

CEPS hires a consultant to assist theCEPS hires a consultant to assist thecommittee to objectively fairly implementcommittee to objectively fairly implementadopted recommendationsadopted recommendations

Review & Update of CEPS Law:Review & Update of CEPS Law:


86/138

8686

Review & Update of CEPS Law:Review & Update of CEPS Law:AccomplishmentsAccomplishments

Contracted Bentsi Enchill & Letsa toContracted Bentsi Enchill & Letsa toundertake the assignment.undertake the assignment.

Held workshop to discuss the reviewed law.Held workshop to discuss the reviewed law.

CEPS automation legislation passed byCEPS automation legislation passed byParliament in July 2002Parliament in July 2002 L.I.1704.L.I.1704.

The legal review committee submitted theThe legal review committee submitted thedraft review Law to management for studydraft review Law to management for study


87/138



88/138

8888

Review & Update of CEPS Law:Review & Update of CEPS Law:AccomplishmentsAccomplishments

Working copies of other Codes ofWorking copies of other Codes ofInstructions are being generated for CEPSInstructions are being generated for CEPS

Legal Review Committee to review.Legal Review Committee to review.CEPS Records (Forms & Registers)CEPS Records (Forms & Registers)

Master list of all Forms and RegistersMaster list of all Forms and Registerscomplied. Some samples and formatscomplied. Some samples and formatscollected. These records are yet to becollected. These records are yet to bereviewed/revised.reviewed/revised.



89/138

8989

Review & Update of CEPS Law:Review & Update of CEPS Law:Issues to be addressedIssues to be addressed

CEPS Legal Review Committee resolvingCEPS Legal Review Committee resolvingcontentious issuescontentious issues

Preliminary Legislative Instrument requiresPreliminary Legislative Instrument requirespassage of the revised Law prior to finalization.passage of the revised Law prior to finalization.

Concepts contained in new internationalConcepts contained in new international

standards on supply chain management (withstandards on supply chain management (withtransit considerations) should be reviewed fortransit considerations) should be reviewed forconsideration of incorporation into Law orconsideration of incorporation into Law orLegislative InstrumentsLegislative Instruments



90/138

9090

Review & Update of CEPS Law:Review & Update of CEPS Law:Action planAction plan

Management and CEPS Legal ReviewManagement and CEPS Legal ReviewCommittee to resolve remaining issues.Committee to resolve remaining issues.

CEPS Legal Review Committee to presentCEPS Legal Review Committee to presentdraft Law to the Revenue Agencydraft Law to the Revenue Agency

Governing Board (RAGB) through TopGoverning Board (RAGB) through TopManagement.Management.



91/138

9191


CEPS Legal Review Committee to reviewCEPS Legal Review Committee to review

June 2005 international standards onJune 2005 international standards onsupply side management and considersupply side management and considerimplications for transit regime.implications for transit regime.

Minister of Finance to submit draft toMinister of Finance to submit draft toCabinet.Cabinet.



92/138

9292


Subsequent to Attorney GeneralsSubsequent to Attorney GeneralsDepartment review, Minister of FinanceDepartment review, Minister of Finance

presents to Parliament.presents to Parliament.

Presidents signature and publication inPresidents signature and publication in

gazette.gazette.


93/138

Uncleared Cargo Auction Review:Uncleared Cargo Auction Review:


94/138

9494

Uncleared Cargo Auction Review:Uncleared Cargo Auction Review:AccomplishmentsAccomplishments

GPHA has demarcated an area forGPHA has demarcated an area foruncleared cargo outside the port (TOAuncleared cargo outside the port (TOAYard) for auctioning containerYard) for auctioning container

managementmanagement

Two (2) customs officers trained on cargoTwo (2) customs officers trained on cargohandling (stock, identify and retrievehandling (stock, identify and retrievecontainers quickly)containers quickly)

U l d C A ti R iU l d C A ti R i


95/138

9595



TOA Yard requires physicalTOA Yard requires physical

infrastructure improvementinfrastructure improvement



96/138

9696

Uncleared Cargo Auction Review:Uncleared Cargo Auction Review:Action PlanAction Plan

CEPS and GPHA to agree on refurbishmentCEPS and GPHA to agree on refurbishmentof office, accommodation, provision ofof office, accommodation, provision of

security fixtures, procurement andsecurity fixtures, procurement andinstallation of hardware/software of TOAinstallation of hardware/software of TOAYard under the auspices of the GatewayYard under the auspices of the GatewaySecretariat.Secretariat.

R d M t S tR d M t S t


97/138

9797

Records Management System:Records Management System:

AccomplishmentsAccomplishments Prepared terms of reference, short listed sixPrepared terms of reference, short listed six

(6) companies and submitted report to World(6) companies and submitted report to World

Bank through Gateway SecretariatBank through Gateway Secretariat



98/138

9898

Records Management System:Records Management System:Issues to be addressedIssues to be addressed

Delay in receiving feedbackDelay in receiving feedback



99/138

9999

Records Management System:Records Management System:Action PlanAction Plan

Send Request for Technical and FinancialSend Request for Technical and FinancialProposal to six (6) short listed companies.Proposal to six (6) short listed companies.

Evaluate proposals.Evaluate proposals.

Select proposal; negotiate and signSelect proposal; negotiate and signcontract.contract.

Contracted firm to commence assignment.Contracted firm to commence assignment.

GCNet PostGCNet Post--Implementation Review:Implementation Review:


100/138

100100

GCNet PostGCNet Post Implementation Review:Implementation Review:Action PlanAction Plan

Provide inputs to GatewayProvide inputs to GatewaySecretariat on terms of referenceSecretariat on terms of referencefor reviewfor review

Transit Trade:Transit Trade:


101/138

101101

Transit Trade:Transit Trade:AccomplishmentsAccomplishments

InterInter--country transit stickers in usecountry transit stickers in use

Contributed terms of reference of CEPSContributed terms of reference of CEPScomponent of the West Africa Transportcomponent of the West Africa Transportand Transit Facilitation Program.and Transit Facilitation Program.



102/138

102102


Lack of necessary logistics such as vehicles,Lack of necessary logistics such as vehicles,motorbikes and communication equipment andmotorbikes and communication equipment andthe correct personnel size and mix to containthe correct personnel size and mix to contain

smuggling and facilitate transit trade.smuggling and facilitate transit trade.

Issues of national security concerns such asIssues of national security concerns such asarmed robbery on the highways hamperarmed robbery on the highways hamper

movement of goods.movement of goods.

Insufficient action and cooperation from theInsufficient action and cooperation from theother agencies.other agencies.



103/138

103103

Transit Trade:Transit Trade:Action PlanAction Plan

All CEPS checkpoints classified into 2, i.e. majorAll CEPS checkpoints classified into 2, i.e. majorand minor. Only major checkpoints areand minor. Only major checkpoints aremandated to monitor transit cargo whenmandated to monitor transit cargo when

necessary, e.g. 20necessary, e.g. 20thth

vehicle in convoy of 20vehicle in convoy of 20delayed 2 days.delayed 2 days.

Time Frame:Time Frame:

Preparatory mission: 8Preparatory mission: 8 12 May, 200612 May, 2006

Subsequent step to be identified by mission withSubsequent step to be identified by mission withstakeholdersstakeholders


104/138

104104

MajorMajor ConstraintsConstraints


105/138

R d ti i C E i tiR d ti i C E i ti


106/138

106106

Reduction in Cargo Examination:Reduction in Cargo Examination:

Mandatory High Risks goods under theMandatory High Risks goods under theDestination Inspection Scheme of aboutDestination Inspection Scheme of about

40% of total imports is making the40% of total imports is making theattainment of this monitorable indicatorattainment of this monitorable indicatorimpossible;impossible;

Integrity of importers, agents and someIntegrity of importers, agents and someCEPS personnel questionable.CEPS personnel questionable.

F Z O tiF Z O ti


107/138

107107

Free Zone Operations:Free Zone Operations:

No direct electronic link between EPZNo direct electronic link between EPZoperators and CEPS to facilitateoperators and CEPS to facilitate

monitoring;monitoring;

Lack of vehicles and other logistics toLack of vehicles and other logistics to

monitor Free Zone operations.monitor Free Zone operations.

H R D l tH R D l t


108/138

108108


Inadequate resources for both local andInadequate resources for both local andoverseas training;overseas training;

Delay in establishing links between CEPSDelay in establishing links between CEPSand foreign customs administrations forand foreign customs administrations forpurposes of training and exposure;purposes of training and exposure;



109/138

109109

Human Resource DevelopmentHuman Resource Development(cont'd)(cont'd)

The low capacity in terms of both facilitiesThe low capacity in terms of both facilitiesand resources of the CEPS Academy atand resources of the CEPS Academy atKpetoe. Need to resource and upgradeKpetoe. Need to resource and upgradethe academy to a Regional status;the academy to a Regional status;

Expertise in areas such as classification,Expertise in areas such as classification,

rules of origin and valuation, very lowrules of origin and valuation, very lowcompared to our staff strength.compared to our staff strength.


110/138

110110

Planned ActivitiesPlanned Activities

ISO 9001:2000 CertificationISO 9001:2000 Certification


111/138

111111

ProgrammeProgramme

Amount committed Amount committed US$ 460,000US$ 460,000

Amount expended Amount expended US$ 331,297US$ 331,297

To resolve the impasse between CEPSTo resolve the impasse between CEPSand SMEC to enable work resume.and SMEC to enable work resume.

ISO 9001:2000 CertificationISO 9001:2000 Certification


112/138

112112

Programme (cont'd)Programme (cont'd)

To identify sources of external funding to supportTo identify sources of external funding to supportthe regular audit and surveillance exercises bythe regular audit and surveillance exercises bythe certification body.the certification body.

To continue with capacity building in areas suchTo continue with capacity building in areas suchcustomer care, integrity etc.customer care, integrity etc.

ISO awareness creation programme in theISO awareness creation programme in thevarious collections by CEPS trained officers.various collections by CEPS trained officers.


113/138

Update of CEPS Law & L.I. &Update of CEPS Law & L.I. &


114/138

114114

Codes of InstructionsCodes of Instructions

Amount committed Amount committed -- US$30,000US$30,000

The Committee to review and update the CodesThe Committee to review and update the Codes

of Instructions.of Instructions.

Staff RationalisationStaff Rationalisation


115/138

115115

Staff RationalisationStaff Rationalisation

Amount committedAmount committed -- US$187,000US$187,000

PricewaterhouseCoopers to complete thePricewaterhouseCoopers to complete the

assignment by end of January 2006assignment by end of January 2006 thetheassignment has over delayed.assignment has over delayed.

CEPS to assist in making the exercise aCEPS to assist in making the exercise a

success.success.

To ensure that it ends by the end ofTo ensure that it ends by the end ofJanuary, 2006January, 2006

GCNet/GCMS Post ImplementationGCNet/GCMS Post Implementation


116/138

116116

ppReview/Interface CompletionReview/Interface Completion

Amount committed Amount committed -- US$200,000US$200,000

Regular seminars with stakeholders on theRegular seminars with stakeholders on theGCNet/GCMS Implementation.GCNet/GCMS Implementation.

Network with major stakeholdersNetwork with major stakeholders

Statistical Service, Shipping Lines, GPHA,Statistical Service, Shipping Lines, GPHA,Freight Stations, Airlines, GIPC,Freight Stations, Airlines, GIPC,Freezones Board, etc. on going.Freezones Board, etc. on going.

GCNet/GCMS Post ImplementationGCNet/GCMS Post ImplementationReview/Interface CompletionReview/Interface Completion


117/138

117117

Review/Interface CompletionReview/Interface Completion

(cont'd)(cont'd)Registration of importers and exporters toRegistration of importers and exporters to

undergo training in electronic declarationundergo training in electronic declaration

to continue.to continue.

To carry out GCMS postTo carry out GCMS post--implementationimplementation

exerciseexercise



118/138

118118


(cont'd)(cont'd) To connect all Regional capitals and the underTo connect all Regional capitals and the under

mentioned major frontier stations to the tradementioned major frontier stations to the trade

net;net; Eastern corridor: Nyive, Shia, Honuta, BatumeEastern corridor: Nyive, Shia, Honuta, Batume

Junction and AkanuJunction and Akanu

Western corridor: Gonokrom, OseikojokromWestern corridor: Gonokrom, Oseikojokrom

Northern corridor: Paga, Kulungugu PulimakomNorthern corridor: Paga, Kulungugu Pulimakomand Hamile.and Hamile.



119/138

119119


(cont'd)(cont'd) To study the contract between the Joint VentureTo study the contract between the Joint Venture

and Government.and Government.

Both overseas and local courses will continueBoth overseas and local courses will continuedepending on the availability of fundsdepending on the availability of funds

Provision of appropriate teaching aids to theProvision of appropriate teaching aids to theTraining Branch and the CEPS Academy.Training Branch and the CEPS Academy.

Upgrading of CEPS AcademyUpgrading of CEPS Academy


120/138

120120

Upgrading of CEPS AcademyUpgrading of CEPS Academy

Development of a regional CEPSDevelopment of a regional CEPSAcademy which involves construction ofAcademy which involves construction oflecture halls, residential accommodationlecture halls, residential accommodation

and other infrastructure facilities.and other infrastructure facilities.

Electronic Tracking SystemElectronic Tracking System


121/138

121121

Electronic Tracking SystemElectronic Tracking System

Amount committedAmount committed -- US$ 150,000US$ 150,000

For Transit/ ReFor Transit/ Re--export goodsexport goods

Prepare TORPrepare TOR

Go through the selection process to hire aGo through the selection process to hire aconsultantconsultant

Design, Develop and ImplementDesign, Develop and ImplementM l d El t i R dM l d El t i R d


122/138

122122

Manual and Electronic RecordsManual and Electronic Records

Management SystemManagement System Amount committedAmount committed -- US$ 320,000US$ 320,000

Awaiting response for no objection from the World Bank.Awaiting response for no objection from the World Bank.

To request for technical and financial proposals from the sixTo request for technical and financial proposals from the sixshortlisted firms for evaluation.shortlisted firms for evaluation.

Go through the selection process to procure a firm toGo through the selection process to procure a firm to

undertake the assignment.undertake the assignment.

Duration of assignment is eighteen (18) months.Duration of assignment is eighteen (18) months.

Audit and CertificationAudit and Certification


123/138

123123

Audit and CertificationAudit and Certification


The selected Certification Body to carryThe selected Certification Body to carryout auditing and recommendation forout auditing and recommendation forcertification.certification.

Uncleared Cargo Auction ReviewUncleared Cargo Auction Review


124/138

124124

Uncleared Cargo Auction ReviewUncleared Cargo Auction Review


CEPS to work with GPHA to decongestCEPS to work with GPHA to decongestthe Port and make faster and regularthe Port and make faster and regularauction sales.auction sales.

Procedure ReviewProcedure Review


125/138

125125

Procedure ReviewProcedure Review

Amount committedAmount committed -- USUS$$ 91,00091,000

Internal System Audit in three (3) phases:Internal System Audit in three (3) phases:

Phase IPhase I -- By trained CEPS SystemBy trained CEPS System

AuditorsAuditors done.done. Phase IIPhase II -- By trained CEPS System AuditorsBy trained CEPS System Auditors

and SMEC consultantsand SMEC consultants

Phase IIIPhase III -- By the selected CertificationBy the selected CertificationBody, SMEC Consultants andBody, SMEC Consultants and

CEPS trained System AuditorsCEPS trained System Auditors

Capacity BuildingCapacity Building


126/138

126126

Capacity BuildingCapacity Building


To continue with capacity building in areas such as;To continue with capacity building in areas such as;

Customer careCustomer care

IntegrityIntegrity

ISO awarenessISO awareness

Leadership and supervisoryLeadership and supervisory


127/138

Capacity Building (cont'd)Capacity Building (cont'd)


128/138

128128

Capacity Building (cont d)Capacity Building (cont d)

Exposure to ISO certified firms outside GhanaExposure to ISO certified firms outside Ghana

To establish links between CEPS and other CustomsTo establish links between CEPS and other CustomsAdministrationsAdministrations

Initiate exchange programme between CEPS andInitiate exchange programme between CEPS andMauritius CustomsMauritius Customs

Sensitise and train officers in record managementSensitise and train officers in record management

system.system.

Human ResourceHuman Resource


129/138

129129

Human ResourceHuman Resource

Received expression of interest.Received expression of interest.

Shortlisting to be carried out to selectShortlisting to be carried out to selectHR software developer.HR software developer.


130/138

Measures for Consolidation andMeasures for Consolidation and


131/138

131131

Sustainability of the Gains (cont'd)Sustainability of the Gains (cont'd)

To enforce existing sanctions on nonTo enforce existing sanctions on non--compliantcompliantagents/importers.agents/importers.

Inter agency meetings between CEPS and stakeholdersInter agency meetings between CEPS and stakeholders

to get hooked on the GCNet in order to reduce paperto get hooked on the GCNet in order to reduce paperwork and movement among the agencies.work and movement among the agencies.

Networking of CEPS major stations and the Regions.Networking of CEPS major stations and the Regions.

Putting structures in place to take over the valuation andPutting structures in place to take over the valuation andclassification of goods.classification of goods.

Measures for Consolidation andMeasures for Consolidation and


132/138

132132

Sustainability of the Gains (cont'd)Sustainability of the Gains (cont'd)

Provision of infrastructure, equipment and facilities at theProvision of infrastructure, equipment and facilities at theCEPS Academy and raise the status to a RegionalCEPS Academy and raise the status to a RegionalAcademy.Academy.

To lobby for external funding.To lobby for external funding.

The Service needs total recapitalisation on the scale ofThe Service needs total recapitalisation on the scale ofthat of the Police Service.that of the Police Service.

Provision of vehicles and communication equipment toProvision of vehicles and communication equipment tolink the exit and entry points in order to monitorlink the exit and entry points in order to monitormovement of trucks and cargo.movement of trucks and cargo.


133/138

Measures for Consolidation andMeasures for Consolidation andSustainability of the Gains (cont'd)Sustainability of the Gains (cont'd)


134/138

134134

Sustainability of the Gains (cont d)Sustainability of the Gains (cont d)

As part of the measures to change the negativeAs part of the measures to change the negativeperception of stakeholders and improve awareness ofperception of stakeholders and improve awareness ofthe trading public with the view to making them taxthe trading public with the view to making them taxcompliant, the Public Relations Department will becompliant, the Public Relations Department will berevitalised and tasked to undertake the followingrevitalised and tasked to undertake the followingactivities:activities:

SeminarsSeminars Radio/TV DocumentariesRadio/TV Documentaries Press BriefingsPress Briefings Radio/TV InterviewsRadio/TV Interviews Capacity Building For Public Relations OfficersCapacity Building For Public Relations Officers

Initiate exchange programme between CEPS andInitiate exchange programme between CEPS andMauritius customs;Mauritius customs;

Establish links between CEPS and other customsEstablish links between CEPS and other customsadministrations.administrations.

ResourcesResources


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135135

ResourcesResources

OriginalOriginal -- $2.25million$2.25million

DisbursedDisbursed $1.89million$1.89million

RestructuredRestructured -- $1.15million$1.15million

ReRe--allocation of Project Fundsallocation of Project Funds


136/138

136136

jjExtension of Project by 18 monthsExtension of Project by 18 months

ActivitiesActivities

Civil WorksCivil Works Renovation of Documentation CentreRenovation of Documentation Centre -- US$ 50,000US$ 50,000

Equipment:Equipment:

Office EquipmentOffice Equipment -- US$ 20,000US$ 20,000

Electronic Tracking & Communication EquipmentElectronic Tracking & Communication Equipment -- US$ 150,000US$ 150,000

Electronic Records Management SystemElectronic Records Management System -- US$ 200,000US$ 200,000

SubtotalSubtotal -- EquipmentEquipment -- US$ 370,000US$ 370,000

ReRe--allocation of Projectallocation of Project


137/138

137137

FundsFundsConsultancy & TrainingConsultancy & Training

Decongesting Port OperatingDecongesting Port OperatingArea of Uncleared CargoArea of Uncleared Cargo - - US$ 50,000US$ 50,000

Legal ReviewLegal Review -- US$ 17,000US$ 17,000

Customs Procedure ReviewCustoms Procedure Review -- US$ 91,000US$ 91,000

ISO 9000 CertificationISO 9000 Certification -- US$ 129,000US$ 129,000

Audit & CertificationAudit & Certification ISO 9000ISO 9000 -- US$ 75,000US$ 75,000


138/138

The Gateway Project by ISO Dept Customs

Documents