The Future of UC, Videoconferencing, and Telepresence—Challenges and Opportunities Eric D. Newton

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

The Future of UC, Videoconferencing, and Telepresence—Challenges and Opportunities

Eric D. NewtonChief Architect, AT&T Interactive SolutionsMar 2011

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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Eric D. NewtonNetwork Design and Consulting

• 15 years in IP networking• 10 years in interactive and unified

communications• Consulting with AT&T’s largest global

customers

• Proofs of concepts for specific customer needs

• Customer demonstrations of UC-, video-, and telepresence-related solutions• AT&T product support and testing

• AVCS/AVGS (videoconferencing)• ATS (telepresence)• AT&T Connect/UCaaS (UC)• PVMS (streaming, rich media)• NBFMC (Mobility)

Technology Evangelist

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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Cautionary Language Concerning Forward-Looking Statements

Information set forth in this presentation may contain financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T’s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this presentation based on new information or otherwise.

Safe Harbor Statement

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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• How we benefit from standards

• Where we need standards

• What can I do?• Hint: get involved!

Interoperability and Standards Benefit Us All

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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The World We Want

Mobile

Broadband

Private VPN

any network—wired or wireless

single- and multi-codec systems

fixed andmobile devices

hardware andsoftware endpoints

- High accessibility- High availability- Predictable performance- Presence

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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The World We Have

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

7 © 2010 AT&T Intellectual Property. All rights reserved.

AT&T’s Approach to Video and TelepresenceAT&T Business Exchange—Single Collaboration Experience

ACCESS TO COLLABORATION

Lap Top

Desk TopMobile

ImmersiveWalk In Booth

• APPLICATION SERVICES

Virtual Meetings

Healthcare Integrated Solutions

Expert on Demand

Solutions

Seamless FunctionalityPlatforms, Scheduling, Directories, Concierge,

Customer Experience

Collaboration

Session

Cisco Immersive

SD / HD Video

Other Immersive

Desk Top

Lap TopMobile

Walk In Booth

Desk Phone

AT&T CONNECT

NON AT&TSERVICED

END POINTS

AT&T VNOC

AT&T BusinessExchange

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© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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• Customers/End Users• Customers have made investments in solutions that fit

specific needs (UC, voice, video)• Need assurances they can provide a minimum feature set

across these solutions

• Vendors• Increased utility of product or solution• Increased value of product or solution

• Service Providers• Easier to provide managed services to customers• Easier to extend vendor capabilities

How We Benefit from Standards

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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• IETF RFC 1918• Defined security boundaries

• ITU H.460• More elegant NAT/Firewall traversal

• IEEE 802.3ab (1000BASE-T)• No half-duplex (well, almost. . .)

Where We Benefit from Standards

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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• Common Signaling Protocol• SIP needs feature-parity with H.323

• Multi-Codec Support• Immersive systems do have a place in corporate

environments

• Data Sharing• Essential element of experience

• Encryption• 256-bit AES minimum• SRTP and digital certificates

• Presence• Voice and video solutions need to participate with UC

Where We Need Standardization

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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• Customers/End Users• Push vendors and service providers to support standards

• Vendors• Extend standards, not circumvent them

• Service Providers• Embrace standards

• IMTC Members• Participate and support process

What Can I Do?

“You”-nified Communications are what you make them.

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Thank you for your participation!