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Page 1: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.
Page 2: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

The Future of Dynamics

Chris Ridd / Dynamics Business Group Director, Australia

Page 3: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

Introducing the Dynamics Speaker Panel• Adrian Johnston: General Manager Dynamics, Asia• Stefan Jansen: Dynamics Partner Manager• Trent Innes: Dynamics Solutions Sales Manager• Claire Kennedy: Dynamics ERP Product Manager• Ross Dembecki: Dynamics CRM Product Manager

Page 4: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

FY10 – A Great Come Back and a Great Result

Revenue

Exceeded budget for the yearIndustry focus: increased results from vertical market emphasis

CRM

Triple digit growth in CRM Seats (2x market)Sales BDM ROI seminars via scalable execution with partner

ERPAX business grew by over 40% Over 90% maintenance renewals

PeopleReconstructed Dynamics leadership team and key roles

Page 5: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

A word from Adrian Johnston...

#1 Mid Market ERPApplications Vendor by Market Share ($$)

1. Focus & Grow ERP License

2. Grow New Customer Adds

3. Win ERP Market Share in Focused Industries

4. Secure the Install Base

5. Expand Channel Output

Fastest Growing CRM Vendor in APAC

by % Growth and CRM Seats

1. Expand The Cloud: CRM Online & Hosted CRM

2. Align To Key Industries (PS, FSI , CS, High Tech)

3. Productise Extended CRM

4. Solidify & Grow Partner Ecosystem

5. Leverage the Power of One Microsoft

Dynamics Strategy for APAC

Page 6: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

Beta

microsoft.com/dynamics/marketplace

A word from Ross Dembecki...

Dynamics CRM

CRM #1 in Cloud

Much improved trial and lead generation process

Revenue upside for

all partners

5% Referral / 40% CSA

Massive CRM On-Line launch initiative

Clarity with 3 Go-To-Market Initiatives

Page 7: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

AP049: Microsoft Dynamics CRM 2011 and the CloudCraig Steere , Ross Dembecki & Guests / Wednesday 14:45-15:30 / Room 7

AP107: Customer Care AcceleratorBrad Beumer & Ross Dembecki / Thursday 13:45-14:30 / Room 7

AP115: xRM Framework: A Faster Way to Build Business ApplicationsRoss Dembecki & Craig Steere / Thursday 14:45-15:30 / Room 7

AP029: Selling Dynamics CRM: The Sales Productivity proof pointsRoss Dembecki / Wednesday 12:00-12:45 / Room 7

Page 8: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

Dynamics ERP

A word from Claire Kennedy...

AX momentum Vs SAP Reinvigorate GP & NAV Business

Cloud innovation through Partner

Industry momentum

Clarity with 4 Go-To-Market Initiatives

R2

6

Page 9: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

AP058: Hitting the Highs in Mid-marketClaire Kennedy & Martin McCaffery / Wednesday 16:00-16:45 / Room 7

AP087: Microsoft Dynamics BIClaire Kennedy, Matt Sheard, Craig Steere, Martin Wildsmith / Thursday 11:00-11:45 / Room 7

AP097: Dynamics ERP and the CloudTim Shaw & Steve Iatropoulos / Thursday 12:00-12:45 / Room 7

AP019: The Dynamics Marketing PlanClaire Kennedy & Ross Dembecki / Wednesday 11:00-11:45 / Room 7

Page 10: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

Partner Ecosystem

Partner Academy

Lead Referral program

Transition to the Cloud

Dynamics Marketplace

A word from Stefan Jansen...

Focus on Growth

microsoft.com/dynamics/marketplace

Page 11: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

AP067: Flat Out: How Dynamics Partner Academy can help you growGale Dembecki & Bruce Rasmussen / Thursday 8:45-9:30 / Room 7

AP011: Why I chose Dynamics: Let’s hear from the customerChris Ridd & Scott Stewart / Wednesday 9:45-10:45 / Room 7

AP113: Measure, Manage and Improve: Using Dynamics in your businessJohn Derbogosian & Tony Banks / Thursday 14:45-15:30 / Room 7

Page 12: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

Selling & Competing

One Microsoft

CRM: Taking the fight to SalesForce.com

Channel alignment & reachAnalyst Momentum

ERP: AX market momentum

A word from Trent Innes...

Page 13: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.

AP077: Beating back Salesforce.comCraig Steere / Thursday 9:45-10:30 / Room 7

AP039: Your ERP OpportunityTrent Innes & Matt Sheard / Wednesday 13:45-14:30 / Room 7

AP029: Selling Dynamics CRM: The Sales Productivity proof pointsRoss Dembecki / Wednesday 12:00-12:45 / Room 7

Page 14: The Future of Dynamics Chris Ridd / Dynamics Business Group Director, Australia.