The Future Consumer: How Tech is Disrupting Retail

THE FUTURE CONSUMER: HOW TECH IS DISRUPTING RETAIL

X

start of 2014 digital influenced 36c for every dollar spent in retail;

it’s now 50c…

source: Deloitte/ NRF BIG show

shift from knowledge to creative worker

agricultural (farmer)

industrial (factory)

information (knowledge)

conceptual (creator/inventor)

source: Daniel Pink

the future consumer is also the creator

the creative worker

decreasing cost of

technology

decentralisation of innovation+ =

what this means…

innovation from the top innovation from the bottom

competition collaboration (retailer as VC)

courage to win courage to fail

efficiency effectiveness

THANK YOU

@retailoasis [email protected]