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The Forrester Wave™: Midsize Agile Software Development Service
Providers, Q2 2019The 13 Providers That Matter Most And How They
Stack Up
by Duncan JonesMay 29, 2019
LicenseD for inDiviDuaL use onLy
ForreSTer.coM
Key TakeawaysBrillio, Grid Dynamics, ePAM, NIIT Technologies,
And exadel Lead The Packforrester’s research uncovered a market in
which Brillio, ePaM systems, Grid Dynamics, niiT Technologies, and
exadel are Leaders; 3Pillar Global, ness Digital engineering,
Mindtree, HcL Technologies, and insight are strong Performers; and
virtusa, cybage, and Mphasis are contenders.
co-Innovation, Agile Transformation, And Development Velocity
Are Key Differentiatorssome firms excel at helping clients create
innovative, differentiating products using the latest technology.
other accelerate clients’ transition to agile development tools and
techniques. vendors that can do both position themselves to be
great strategic partners with their aD&D leader clients.
Why read This reportin our 22-criterion evaluation of midsize
agile development service providers, we identified the 13 most
significant ones — 3Pillar Global, Brillio, cybage, ePaM systems,
exadel, Grid Dynamics, HcL Technologies, insight, Mindtree,
Mphasis, ness Digital engineering, niiT Technologies, and virtusa —
and researched, analyzed, and scored them. This report shows how
each provider measures up and helps application development and
delivery (aD&D) professionals select the right one for their
needs.
This PDf is only licensed for individual use when downloaded
from forrester.com or reprints.forrester.com. all other
distribution prohibited.
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© 2019 forrester research, inc. opinions reflect judgment at the
time and are subject to change. forrester®, Technographics®,
forrester Wave, Techradar, and Total economic impact are trademarks
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of their respective companies. unauthorized copying or distributing
is a violation of copyright law. [email protected] or +1
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Table of contents
Agile Specialists Accelerate Development Of Differentiating
Software
Evaluation Summary
Vendor Offerings
Vendor Profiles
Leaders
strong Performers
contenders
Evaluation Overview
vendor inclusion criteria
Supplemental Material
related research Documents
Best Practices: co-creating With agile Development service
Providers
Digital Transformation requires Development Transformation
now Tech: service Providers for custom software Development, Q1
2018
for aPPLicaTion DeveLoPMenT & DeLivery ProfessionaLs
The Forrester Wave™: Midsize Agile Software Development Service
Providers, Q2 2019The 13 Providers That Matter Most And How They
Stack Up
by Duncan Joneswith christopher Mines, christopher condo, amanda
Leclair, Diego Lo Giudice, andrew Dobak, Luis Deya, and andrew
reese
May 29, 2019
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The Forrester Wave™: Midsize Agile Software Development Service
Providers, Q2 2019May 29, 2019
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The 13 Providers That Matter Most and How They stack up
agile specialists accelerate Development of Differentiating
software
aD&D leaders are increasingly turning to agile development
specialists — either independent fi rms or agile practices within
larger fi rms — to get development resources, knowledge, and skills
beyond what they can hire and retain in house.1 savvy aD&D
leaders know that agile service providers are better than the
traditional offshore software factories at helping their clients
create the great software they need to differentiate their
products, improve their customers’ experience, and digitize their
operations.2 The best become their clients’ strategic partners
by:
› Providing high-quality, reasonably priced development staff on
short notice. specialist fi rms can recruit and retain designers,
developers, and testers in the lower-cost cities where they
operate. These vendors help clients that want to accelerate
development ramp up much more quickly than they could by trying to
hire local talent themselves, especially in areas where that talent
is in short supply. They can either provide complete teams or
augment internal teams with specialist knowledge or skills. an
engineering leader at an iconic technology company told us that he
used Grid Dynamics because he needed to scale quickly to address
new initiatives, “We don’t need to interview new people because we
trust Grid to assign the right type of talent.”
› contributing fresh ideas, external perspectives, and
technology knowledge. The best agile service providers excel in
co-creation, helping clients apply the latest technology to solve
their, and their customers’, challenges. They understand techniques
such as design thinking. They know when to push back against
ill-thought-out requirements and unclear user stories. They help
less-advanced clients learn from leaders in other industries. one
reference customer said of its partner, 3Pillar Global, “They bring
more than mere resources. They integrate with the team and
participate in brainstorming and ideation.”
› Accelerating clients’ adoption of Agile development tools and
techniques. agile service providers deliver more than software;
they also let internal teams learn new ways of working by watching
and doing, not merely by sitting in classes. They help dev leaders
and their teams learn about agile concepts such as scrums, story
points, and spotify guilds.3 They also implement, use, and then
leave behind a range of vital enabling tools such as test
automation and Devops release platforms. a solutions architect said
that with his partner, insight, “The conversation was about agile
from Day one.” a global food producer’s agile capability leader
told us that his partner Mindtree “enabled us to learn agile as
part of the assignment.”
They bring more than mere resources. They integrate with the
team and participate in brainstorming and ideation.
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For ApplicAtion Development & Delivery proFessionAls
The Forrester Wave™: Midsize Agile Software Development Service
Providers, Q2 2019may 29, 2019
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distributing is a violation of copyright law.
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3
The 13 Providers That Matter Most And How They Stack Up
evaluation summary
The forrester Wave™ evaluation highlights Leaders, strong
Performers, contenders, and challengers. it’s an assessment of the
top vendors in the market and does not represent the entire vendor
landscape. you’ll find more information about this market in our
report on best practices for agile co-creation and our broader
overview of the agile service provider market.
We intend this evaluation to be a starting point only. Different
aD&D leaders have differing needs. We have targeted our scores
and criteria weights at a company that wants a partner to help it
implement agile development tools and techniques while developing
truly innovative, differentiating software. not everyone wants
both. your choice of vendor will depend on your current agile
maturity and how much development you intend to outsource, as well
as on the relative priorities of innovation, transformation, and
cost. We encourage clients to view the detailed vendor evaluations
and adapt criteria weightings to their own priorities using the
excel-based vendor comparison tool (see figure 1 and see figure
2).
click the link at the beginning of this report on forrester.com
to download the tool.
https://www.forrester.com/report/Best+Practices+CoCreating+With+Agile+Development+Service+Providers/-/E-RES140089https://www.forrester.com/report/Best+Practices+CoCreating+With+Agile+Development+Service+Providers/-/E-RES140089https://www.forrester.com/report/Now+Tech+Service+Providers+For+Custom+Software+Development+Q1+2018/-/E-RES138074
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For ApplicAtion Development & Delivery proFessionAls
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Providers, Q2 2019may 29, 2019
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distributing is a violation of copyright law.
[email protected] or +1 866-367-7378
4
The 13 Providers That Matter Most And How They Stack Up
FIGUre 1 forrester Wave™: Midsize agile software Development
service Providers, Q2 2019
Challengers Contenders LeadersStrong
Performers
Strongercurrentoffering
Weakercurrentoffering
Weaker strategy Stronger strategy
Market presence
Exadel BrillioInsight
NIIT Technologies
3Pillar Global
EPAMSystemsMindtree
Grid Dynamics
Ness DigitalEngineering
HCL Technologies
Virtusa
Cybage
Mphasis
Midsize Agile Software Development Service ProvidersQ2 2019
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For ApplicAtion Development & Delivery proFessionAls
The Forrester Wave™: Midsize Agile Software Development Service
Providers, Q2 2019may 29, 2019
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distributing is a violation of copyright law.
[email protected] or +1 866-367-7378
5
The 13 Providers That Matter Most And How They Stack Up
FIGUre 2 forrester Wave™: Midsize agile software Development
service Providers scorecard, Q2 2019
3Pilla
r Glob
al
Brilli
oCy
bage
EPAM
Sys
tem
s
Exad
el
Grid
Dyna
mics
HCL
Tech
nolog
ies
3.64
4.30
3.80
2.30
4.20
3.32
4.00
3.00
3.60
2.00
1.66
3.00
1.00
1.00
2.58
1.70
1.70
3.70
4.20
2.14
1.00
1.00
2.20
4.00
3.00
3.00
3.00
3.00
3.98
4.30
4.50
4.40
1.60
3.81
4.00
5.00
3.80
3.00
3.00
3.00
3.00
3.00
3.54
5.00
2.20
3.70
3.00
4.06
5.00
5.00
3.80
3.00
5.00
5.00
5.00
5.00
4.02
4.30
3.00
4.30
5.00
3.22
2.00
3.00
3.60
4.00
1.68
1.00
3.00
1.00
3.27
5.00
1.50
3.00
3.80
4.37
5.00
5.00
3.60
5.00
1.68
1.00
3.00
1.00
2.99
3.70
1.70
4.40
1.80
3.07
3.00
3.00
3.60
2.00
5.00
5.00
5.00
5.00
3.47
3.70
2.70
4.40
3.00
2.95
2.00
5.00
3.00
3.00
3.66
3.00
3.00
5.00
3.82
5.00
3.70
2.30
4.20
2.39
1.00
1.00
3.20
3.00
1.66
1.00
1.00
3.00
2.14
2.40
1.50
2.90
1.60
2.39
2.00
3.00
2.20
3.00
3.00
3.00
3.00
3.00
3.03
3.70
2.20
3.60
2.40
3.67
3.00
5.00
3.60
4.00
3.00
3.00
3.00
3.00
3.81
4.30
3.00
4.30
3.60
3.45
4.00
5.00
3.00
3.00
3.00
3.00
3.00
3.00
2.91
2.40
2.20
4.30
3.00
2.17
3.00
3.00
1.60
2.00
3.00
3.00
3.00
3.00
weigh
ting
Forre
ster’s
50%
30%
30%
25%
15%
50%
25%
10%
45%
20%
0%
33%
34%
33%
Current offering
Co-innovation
Knowledge transfer
Platforms and tools
Velocity
Strategy
Business strategy
Engagement and commercial models
Strategic partnering
Talent management
Market presence
Agile co-innovation client base
Large Agile co-innovation projects
Revenue from Agile co-innovation services
All scores are based on a scale of 0 (weak) to 5 (strong).
Insigh
t
Mind
tree
Mph
asis
Ness
Digi
tal E
ngine
ering
NIIT
Tech
nolog
ies
Virtu
sa
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6
The 13 Providers That Matter Most And How They Stack Up
vendor offerings
forrester included 13 vendors in this assessment: 3Pillar
Global, Brillio, cybage, ePaM systems, exadel, Grid Dynamics, HcL
Technologies, insight, Mindtree, Mphasis, ness Digital engineering,
niiT Technologies, and virtusa (see figure 3).
FIGUre 3 evaluated vendors
3Pillar Global
Brillio
Cybage
EPAM Systems
Exadel
Grid Dynamics
HCL Technologies
Insight
Mindtree
Mphasis
Ness Digital Engineering
NIIT Technologies
Virtusa
Vendor
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7
The 13 Providers That Matter Most And How They Stack Up
vendor Profiles
our analysis uncovered the following strengths and weaknesses of
individual vendors.
Leaders
› Brillio is a leader in Agile development and transformation.
it supports a full range of engagement models from remote to
onsite, with one-third of its staff in north america and the
remainder in india. Brillio’s relevance cycle is a formal process
for product creation, from ideation through prototyping and minimum
viable product (MvP) release to continuous improvement.
Brillio has more robust processes than most of its rivals for
both helping clients implement agile and scale it across their
development function. it deploys a portfolio of tools to deliver a
continual release process, including built-in analytics tools to
increase velocity and efficiency. it boasts an impressive list of
co-innovation case studies, including customer engagement software
for realtor.com and yokohama rubber, although some customer
references complained about inconsistent code quality. it is a
particularly good choice for firms of low-to-medium agile maturity
that want to transform quickly while simultaneously getting great
software.
› Grid Dynamics excels at co-creation, providing consistently
excellent developers. it focuses on software innovation, primarily
on open source, cloud-native platforms. it has about 1,000
developers, of whom 20% are in north america and 80% in its various
central and eastern european locations, including Belgrade, serbia;
Kraków, Poland; Kharkiv, ukraine; and st. Petersburg, russia.
Grid Dynamics takes great care to recruit the best local talent,
targeting the top 10% in each of its locations. customer references
confirm that this results in superior quality, albeit at a slightly
higher price than vendors that operate from some other offshore
locations. They also praised the Grid Dynamics staff’s willingness
to proactively suggest new ideas, push back on unclear
requirements, and go the extra mile on behalf of clients. Grid
Dynamics is slightly weaker than its peers in agile knowledge
transfer. it is one of the best choices for aD&D leaders who
want to augment existing agile teams but are struggling to recruit
locally — and who are willing to pay a premium for high-quality
people.
› ePAM Systems is a leading provider of innovative,
differentiating software. it is the largest agile vendor in this
evaluation, with more than 25,000 developers, of whom 70% are in
Belarus, russia, or ukraine.4 its client list includes many leading
brands across multiple industries.
ePaM systems has the best portfolio of co-innovation case
studies among the vendors in this evaluation. The vendor’s size
allows it to have experience with a broad range of new
technologies, including augmented reality, voice control, and
photo-scanning algorithms. its range of long-term, multi-team
client relationships is evidence of its co-innovation culture and
processes — and of its ability to help large enterprises build
differentiating software. However, some smaller clients
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The 13 Providers That Matter Most And How They Stack Up
complained that they didn’t get the level of attention on their
success that they needed. ePaM systems is therefore a great choice
for enterprises that want a vendor to provide or augment multiple
product teams, but it may not be the best fit for narrower
programs.
› NIIT Technologies accelerates clients’ Agile transformations.
it is a fast-growing agile specialist, with more than 3,000
developers, 90% of whom are based in india. it focuses on three
verticals: travel and transportation, banking, and insurance.
niiT Technologies’ “Done release at Will” is a robust framework
for improving client’s software development capabilities; it has a
strong focus on modern, cloud-native solution architecture — and on
tools to automate each stage of the software life cycle. it has
several good case studies that combine migration of legacy
architectures to microservices resulting in measurable improvements
to customer-facing software. The reliance on india-based developers
will be a negative for some companies, particularly north american
ones, as the difference in time zones could hamper agile
collaboration. niiT Technologies is a good choice for aD&D
leaders in its target industries, whether they are new to agile or
experienced with it.
› exadel provides high-quality developers to augment existing
Agile teams. it delivers a wide range of custom software
development services, with nearly 1,000 developers across multiple
offices in central and eastern europe — and another 50-plus in the
us. customers include Hewlett Packard enterprise, McKesson, and
Deloitte.
customer references praised exadel’s people, not only for their
consistently high quality and productivity but also for their
willingness to proactively contribute to co-innovation. one
reference told us “their software performs better and is easier to
manage.” exadel has differentiated, proprietary solutions — its
appery.io mobile app platform and innovation Lab, for example — and
uses them to accelerate its own development and help clients
implement Devops. However, there is less evidence than some of its
competitors of agile transformation and knowledge transfer. exadel
is a strong choice for aD&D leaders who need to accelerate
their firm’s product development and want a partner at the lower
end of the midsize range.
Strong Performers
› 3Pillar Global excels at software co-creation, typically on
its clients’ platforms. it has approximately 900 developers, split
70-30 between eastern europe and india. it works mainly with
companies in content, data, and information-rich industries,
including Tv and publishing.
3Pillar Global applies an exceptionally product-centric approach
to software development, focusing on business outcomes,
differentiation, and continual evolution. customer references
praised its developers’ high quality and productivity, as well as
their proactive participation in co-creation. one told us, “We have
not found another firm that can match 3Pillar Global’s approach to
building software.” one concern is a lack of bench strength;
customer references said they wished 3Pillar Global could ramp
teams up faster, on less notice. The vendor usually works with
clients’ existing
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9
The 13 Providers That Matter Most And How They Stack Up
infrastructure, so it may not be the right choice for someone
who wants help implementing an agile development platform. The
ideal fit for 3Pillar Global is an aD&D leader who wants to
implement a more product-centric approach to software development
and is willing to pay a bit extra for high-quality resources.
› Ness Digital engineering helps clients implement modern
software architectures. it has over 3,000 developers across europe,
north america, and asia. it grew up working for software vendors
but now works across a wide range of industries.
ness Digital engineering has a solid framework for driving agile
transformation, including its own maturity assessment framework. it
also deploys some proprietary tools, such as the ness Q automated
testing accelerator. it has a good focus on solid engineering and
on delivering modern software architectures, but it provided less
evidence than others in this evaluation of co-creation or truly
innovative differentiating products. customer references liked ness
Digital engineering’s ability to provide development resources more
quickly and less expensively than hiring locally, although some had
experienced productivity issues. ness Digital engineering is a good
choice for firms that want to raise their agile maturity while
improving the value for money of their software development.
› Mindtree shifts clients to continuous delivery and automation.
it is a broad global iT services provider, based in Bengaluru,
india. approximately 5,000 of Mindtree’s 20,000 employees work on
agile projects, with 60% of them in the us.
Mindtree’s agile practice places particular emphasis on
converting clients’ culture and processes to continuous delivery.
it is a leading provider of continuous testing services.5 it
deploys several proprietary tools, such as its composable automated
Platform for enterprises (caPe) Devops automation platform and its
Decision Moments data science accelerator. it has some good
examples of applying agile to business application implementation,
such as a project to improve a major automobile manufacturer’s
planning process. The breadth of services it offers could result in
less focus on agile co-creation than some other firms in this
evaluation. aD&D leaders of all maturity levels should consider
Mindtree if they want a broad range of technical skills and hope to
scale to global agile delivery involving multiple teams.
› Insight drives clients’ innovation by combining device and
software expertise. it has grown from a hardware reseller into a
provider of broad technology solutions. its Digital innovation
agile practice comprises 1,200 people, of whom 75% are in north
america, within a $7.1 billion company.
insight has many excellent co-innovation case studies that
combine agile software development with emerging technology
devices. for instance, it helped a railroad company develop a
predictive maintenance solution that uses artificial intelligence
(ai) to process data from on-train cameras, drones, and internet of
things (ioT) chips. it was Microsoft’s worldwide ai partner of the
year in 2018.6 it provides structured processes for agile
implementation and knowledge transfer. The potential negative for
aD&D leaders to consider is the agile practice’s relatively
small size within insight. insight is a good choice for large
enterprises that want to create innovative device and ioT-based
solutions.
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The 13 Providers That Matter Most And How They Stack Up
› HcL Technologies delivers Agile at scale, but with less focus
on co-creation. HcL Technologies is an $8.6 billion company,
employing more than 137,000 people. software development is one of
many services it offers, including agile development of new
applications, modernization of legacy software, and traditional
outsourced application management services.
HcL Technologies’ portfolio of proprietary tools, including its
HcL advantage customer experience platform and its Dryice brand of
ai-powered products, is a differentiator. it has many large
enterprise clients that regard it as a true strategic partner,
underpinned by its corporate value of “relationship beyond the
contract.” it may not be the best fit for smaller firms — some
customer references complained about variable quality and
productivity. HcL Technologies’ case studies demonstrate
cost-effective delivery against client requirements, but there is
less focus on agile knowledge transfer and on co-creation than for
some of the other firms in this evaluation. The best fit for HcL
Technologies is a large enterprise that wants to augment an
existing agile team or scale its agile development as part of a
wider transformation program.
contenders
› Virtusa accelerates Agile transformation but is weaker in
co-innovation. virtusa’s agile practice has more than 3,000
development staff, of whom 90% are based in india. it represents
15% of the company; which also provides a range of other software
implementation and support services.
virtusa is particularly good at transforming clients’ software
development platforms, applying many of its own innovations
including tools to assess requirements’ quality, using natural
language processing, and predict the risk of proposed changes
introducing defects. it has an extensive agile maturity assessment
model that it uses to prioritize changes, with strong emphasis on
architecture and governance. virtusa is weaker in co-innovation,
with few compellingly innovative case studies and inconsistent
references for collaboration and code quality. The best fit for
virtusa is an aD&D organization that wants to raise its agile
maturity, especially one that wants prescriptive help implementing
a development platform and the tools associated with it.
› cybage strengthens Agile development teams but is less good at
transformation. it has more than 4,000 developers, all based in
india, and more than 200 clients across a variety of industries and
sizes, including many leading software companies.
cybage emphasizes platforms and tools for development, testing,
and deployment. it helps clients implement a range of leading
tools, either from the Microsoft ecosystem or leading open source
options. customer references praised the high quality and
productivity of their cybage people, as well as the vendor’s
ability to ramp up and down very quickly. a client in the travel
industry particularly valued cybage’s expertise there. However,
another cited a common outsourcing problem: its developers follow
orders, but they aren’t creative enough. cybage is a good choice
for an aD&D leader who needs to accelerate development to catch
up with peers before she tries to leap ahead of them — and who
wants to augment an internal agile team with low-cost, high-quality
people.
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The 13 Providers That Matter Most And How They Stack Up
› Mphasis helps clients in catch-up Agile transformations. it
has more 4,000 india-based developers, with approximately 20% at
clients’ sites in europe and north america. it has clients in many
industries but has particular experience in financial services.
Mphasis has been providing outsourced agile development for more
than 10 years. Most clients use it to augment existing teams while
also providing agile coaching and knowledge transfer. Mphasis uses
its own agile maturity model to assess clients’ readiness. it
deploys its own framework for automated testing, combining its own
intellectual property with open source tools. it has used agile
methods to transform core banking for two clients, which proves its
agile and financial services credentials, but these were catch-up
projects, working to clients’ requirements. There is little
evidence of real co-innovation to create differentiating software.
aD&D leaders should consider Mphasis if they want external help
to implement agile while cost-effectively extending their internal
team’s development capacity.
evaluation overview
We evaluated vendors against 22 criteria grouped into three
high-level categories:
› current offering. each vendor’s position on the vertical axis
of the forrester Wave graphic indicates the strength of its current
offering. Key criteria for these solutions include their ability to
co-innovate differentiating software, to transfer knowledge of
agile techniques, and to implement modern development tools and
platforms.
› Strategy. Placement on the horizontal axis indicates the
strength of the vendors’ strategies. We evaluated their strategy
for succeeding and growing in this market, their ability to be true
strategic partners with their best clients, and their strategy for
hiring and retaining top talent.7
› Market presence. represented by the size of the markers on the
graphic, our market presence scores reflect each vendor’s revenue
from agile engagements, the size of their client bases, and the
number of large-scale, multi-team development partnerships.
Vendor Inclusion criteria
forrester included 13 vendors in this assessment: 3Pillar
Global, Brillio, cybage, ePaM systems, exadel, Grid Dynamics, HcL
Technologies, insight, Mindtree, Mphasis, ness Digital engineering,
niiT Technologies, and virtusa. each of these vendors has:
› Between 1,000 and 30,000 Agile development staff. firms of
this size have the scale to deliver agile transformation while
being small enough to be good strategic partners for a typical
forrester client company.
› case studies demonstrating co-creation and Agile
transformation. We have designed this evaluation for clients that
want both. We therefore excluded firms that focus primarily on
low-cost development services using traditional fixed-bid and/or
waterfall models.
https://www.forrester.com/report/Use+ForwardLooking+Assessment+To+Separate+Strategic+Partners+From+Operational+Vendors/-/E-RES153157https://www.forrester.com/report/Use+ForwardLooking+Assessment+To+Separate+Strategic+Partners+From+Operational+Vendors/-/E-RES153157
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Providers, Q2 2019may 29, 2019
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The 13 Providers That Matter Most And How They Stack Up
supplemental Material
online resource
We publish all our forrester Wave scores and weightings in an
excel file that provides detailed product evaluations and
customizable rankings; download this tool by clicking the link at
the beginning of this report on forrester.com. We intend these
scores and default weightings to serve only as a starting point and
encourage readers to adapt the weightings to fit their individual
needs.
The Forrester Wave Methodology
a forrester Wave is a guide for buyers considering their
purchasing options in a technology marketplace. To offer an
equitable process for all participants, forrester follows The
forrester Wave™ Methodology Guide to evaluate participating
vendors.
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distributing is a violation of copyright law.
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The 13 Providers That Matter Most And How They Stack Up
in our review, we conduct primary research to develop a list of
vendors to consider for the evaluation. from that initial pool of
vendors, we narrow our final list based on the inclusion criteria.
We then gather details of product and strategy through a detailed
questionnaire, demos/briefings, and customer reference
surveys/interviews. We use those inputs, along with the analyst’s
experience and expertise in the marketplace, to score vendors,
using a relative rating system that compares each vendor against
the others in the evaluation.
We include the forrester Wave publishing date (quarter and year)
clearly in the title of each forrester Wave report. We evaluated
the vendors participating in this forrester Wave using materials
they provided to us by [end of briefing period date] and did not
allow additional information after that point. We encourage readers
to evaluate how the market and vendor offerings change over
time.
in accordance with The forrester Wave™ vendor review Policy,
forrester asks vendors to review our findings prior to publishing
to check for accuracy. vendors marked as nonparticipating vendors
in the forrester Wave graphic met our defined inclusion criteria
but declined to participate in or contributed only partially to the
evaluation. We score these vendors in accordance with The forrester
Wave™ and The forrester new Wave™ nonparticipating and incomplete
Participation vendor Policy and publish their positioning along
with those of the participating vendors.
Integrity Policy
We conduct all our research, including forrester Wave
evaluations, in accordance with the integrity Policy posted on our
website.
endnotes1 Developing great software depends on the whole team
working flexibly, experimenting creatively, and collaborating
effectively, yet traditional commercial approaches to
outsourcing prevent all three. see the forrester report “Best
Practices: co-creating With agile Development service
Providers.”
2 using software, hardware, algorithms, and the internet,
digital business leaders find that it’s 10 times cheaper and faster
to engage customers and deliver outcomes that their customers
value. But the code that drives a digital transformation doesn’t
magically appear — it’s written by developers. That’s why digital
natives like amazon, netflix, stripe, and uber value their software
delivery capability more than any other corporate asset. see the
forrester report “Digital Transformation requires Development
Transformation.”
3 While some companies are choosing more formal agile scaling
frameworks like the scaled agile framework (safe), we’ve seen
increasing interest from enterprise clients in spotify’s agile
approach in the past year — with many of them adapting it to their
ongoing agile-at-scale efforts. see the forrester report “scaling
agile: can The spotify approach Work for you?”
4 source: “Quarterly earnings,” ePaM systems
(https://investors.epam.com/investors/quarterly-earnings).
5 see the forrester report “The forrester Wave™: continuous
Testing service Providers, Q3 2017.”
6 for more information on Microsoft’s 2018 partner awards, visit
the following website. source: “Microsoft announces 2018 Partner of
the year winners and finalists,” Microsoft press release, June 7,
2018
(https://news.microsoft.com/2018/06/07/microsoft-announces-2018-partner-of-the-year-winners-and-finalists/).
https://www.forrester.com/marketing/policies/wave-vendor-review-policy.htmlhttps://www.forrester.com/marketing/policies/wave-vendor-nonparticipation-policy.htmlhttps://www.forrester.com/marketing/policies/wave-vendor-nonparticipation-policy.htmlhttp://www.forrester.com/marketing/policies/integrity-policy.htmlhttp://www.forrester.com/marketing/policies/integrity-policy.htmlhttp://www.forrester.com/go?objectid=RES140089http://www.forrester.com/go?objectid=RES140089http://www.forrester.com/go?objectid=RES121391http://www.forrester.com/go?objectid=RES144558http://www.forrester.com/go?objectid=RES144558http://www.forrester.com/go?objectid=RES134081
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The 13 Providers That Matter Most And How They Stack Up
7 strong supplier relationships are vital for digital
transformation. flexible work styles such as agile co-creation,
long-term strategic bets on technology platforms, and risky
innovation projects are all easier with true strategic partners.
see the forrester report “use forward-Looking assessment To
separate strategic Partners from operational vendors.”
http://www.forrester.com/go?objectid=RES153157http://www.forrester.com/go?objectid=RES153157
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