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The formula for calculating lead quality from content marketing investments

May 13, 2015

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When it comes to reporting, content marketers need to understand the quality of leads they are attracting with their website. By quality, I mean the probability that a lead will close into a sale.
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Page 1: The formula for calculating lead quality from content marketing investments

www.contentmarketingblueprint.com

CMB partner office hours

“Buyer Personas”Every Tuesday @3pm Eastern

www.contentmarketingblueprint.com

Page 2: The formula for calculating lead quality from content marketing investments

www.contentmarketingblueprint.com

Max TraylorVP Business Development

Content Marketer’s Blueprint

+MaxTraylor

Page 3: The formula for calculating lead quality from content marketing investments

www.contentmarketingblueprint.com

What is the CMB Community?

A team of inbound marketing agencies that sell and deliver services using the Content Marketer’s Blueprint.

Join the Conversation@CMBlueprint

or +ContentMarketersBlueprint

Page 4: The formula for calculating lead quality from content marketing investments

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Today’s Schedule15 minutes: Lead quality presentation

5 minutes: Demo of new lead quality report20 minutes: Suggestions/requests for the lead quality report

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After the Webinar

www.contentmarketingblueprint.com/blog

• Webinar recording

• Slides

• Blog article

Page 6: The formula for calculating lead quality from content marketing investments

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Today’s QuestionHow can I report on the “quality” of leads to

my clients?

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Lead “quality” based on the buyer’s journey.

Page 8: The formula for calculating lead quality from content marketing investments

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Reporting on Lead Quality

C-Level

Interested in new customers and the costs of acquiring them.

What is my ROI (customers vs cost)?

Where are the best leads coming from?

What are the relative costs of those sources of leads?

Marketer

Needs to make data driven investments to improve ROI

Why are some investments working and others are not?

How can I improve results?

Page 9: The formula for calculating lead quality from content marketing investments

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C-Level Reporting : Customers vs Cost

Page 10: The formula for calculating lead quality from content marketing investments

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C-Level Reporting : Where are the best leads coming

from?

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Fill in monthly marketing costs

Calculate ROI for the C-Level

Page 12: The formula for calculating lead quality from content marketing investments

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Quick reference metric for “quality of leads”

Lead Quality Score = 1(%marketing qualified leads) + 2(%sales qualified leads) + 10(%customers)

Assumptions

MQL SQL = 50%

SQL Customer = 20%

If customer is worth $1,000 – an SQL is worth $200 and an MQL is worth $100

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Lead Quality Score Example

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Marketer Reporting : Why are some investments working and others are

not?High Quality & Not-Engaged

Attracting the right buyers.

Buyer’s find your content helpful.

Organized in a way that facilitates a sale.

Low Quality & Not-Engaged

Attracting the right buyers.

Buyer’s find your content helpful.

Organized in a way that facilitates a sale.

High Quality & Engaged

Attracting the right buyers.

Buyer’s find your content helpful.

Organized in a way that facilitates a sale.

Low Quality & Engaged

Attracting the right buyers.

Buyer’s find your content helpful.

Organized in a way that facilitates a sale.

Page 15: The formula for calculating lead quality from content marketing investments

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Lead Engagement Example

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Marketers : Data driven investments

#1: Invest in activities that generate the best quality lead

What activities boost organic traffic? Referral traffic? Social media traffic? Email traffic?

#2 : Identify and correct gaps in activity that generate poor quality leads / engagement.

Where are social leads getting stuck? How can I fill the gaps in the sales process?

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Social Media Lead Breakdown

Bad quality and poor engagement.

Page 18: The formula for calculating lead quality from content marketing investments

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PPC Lead Breakdown

Bad quality and poor engagement

Page 19: The formula for calculating lead quality from content marketing investments

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Email Lead Breakdown

Good quality but poor engagement.

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Group suggestions CMB Lead Quality Report

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Next Session: Thursday March 20th @3pm“Content Marketing Performance Review #2”

Signup at: www.contentmarketingblueprint.com/2014-webinars