THE FIRST CHOICE IN LAST MILE LOGISTICS AUTOMATION · LAST MILE LOGISTICS AUTOMATION . Presented by. Ralph Shulberg . V.P. Sales . 2 ... Customer satisfaction (+10%) Deep learning

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www.package.ai

THE FIRST CHOICE IN

LAST MILE LOGISTICS AUTOMATION Presented by

Ralph Shulberg V.P. Sales

2

© 2018 PACKAGE.AI

MISMANAGED CUSTOMER EXPECTATIONSTHE PROBLEM

Hi Clara,

Your package will arrive today between 9 AM to 1 PM. Please make sure someone is home …

Friendly technicians Inc.

Frustrated Customers

Failed deliveries

Long time-windows

Increased Costs

&

3

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THE SOLUTION

Automated End-User Scheduling

AutomatedDispatch & Route Optimization

Automated Post Delivery Engagement

Talks with customers Confirms schedule Reschedule as needed

Best routs with least traffic Notifies drivers Sends updates every step

Follows up after delivery Prompts for reviews Resolves complaints

CONSUMER-CENTRIC DELIVERY MANAGEMENT

4

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KEEPS CUSTOMERS IN-CONTROL WITHOUT RAISING COSTS

Pre-delivery Follow-up On-the-way

provide CHOICE and make CHANGES ANYTIME

TRACK drivers and handle last-minute instructions

COLLECT feedback and MAKETHEM FEEL HEARD

Hi Clara, it’s Jenny the chatbot. Your delivery is scheduled for tomorrow between 9-10 AM. Will anyone be in to accept it?

I know I asked for morning but I can only be home after 3…

OK, please choose from the following options: A - 9-10 AM (original slot)B - 6-7 PM ($6 extra charge) C - 2-3 PM ($1 donation to cancer research)Would any of these work for you?

Hi Clara – Your driver is on track to make the delivery in the next 45 minutes. You can track the driver here: https://goo.go/vgte

5 love my new couch

Thanks for the feedback Clara! Can you please write a quick review on Google? https://goo.go/rtes

Yay Clara – We just delivered your order!Please help us improve by rating your experience from 1 to 5.

THE SOLUTION UP CLOSE

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Delivery management

systemNegotiation

Engine

Conversation & Language

understanding

Prediction Engine

Real-time costing/pricing

Engine

Recipient Profiler

Fleets

Consumers

ARTIFICIAL INTELLEGENCE POWEREDDATA-DRIVEN, REAL-TIME OPTIMIZATIONS + AUTOMATED CUSTOMER

INTERACTION

THE TECH

Drivers

Dynamic fleet utilization (+30%) & Customer satisfaction (+10%)

Deep learning models Consumer behavior Personalized optimization

© 2018 PACKAGE.AI

SIGNIFICANT BUSINESS VALUE PROVEN WITH EARLY CUSTOMERS

”We saw a 50% reduction in the time we spend on route planning, coordinating with our customers and answering inquiries.”

James Croft, Head of Operations

Increase SalesCut labor costs

60% reduction in missed deliveries during the pilot relative to historical average (7% vs. 17%)

Leading B2C delivery company in Israel

Feedback response rate of 25% Google rating increased by 40%

Improve efficiency

THE RESULTS

© 2018 PACKAGE.AI

Ralph ShulbergV.P. Sales

[email protected]

Thank You!

© 2018 PACKAGE.AI

WE’RE TECH VETERANS ON A QUEST TO TRANSFORM LAST-MILE LOGISTICS

THE A-TEAM

Rotem PeretsFull Stack Developer

Ziv FassCo-Founder & CEO

15 years of experience in product management, marketing and biz dev at Microsoft/Skype (US) and Silicon Valley StartupMBA, Wharton School of Business

B.Sc. Electronics Engineering, TAU

Yoav SadehCo-Founder & CTO

20 years of experience in software development and R&D management at startups and larger corporations

Last position as CTO of a growing startup, drove product from concept to award winning mobile service.

Ayal WeissmanAlgorithms developer

Daniel BetterBack end developer

20 years of SW dev experience 2 patents Strong ‘get stuff done’ mentality

Ralph Shulberg V.P. Sales U.S.

Extensive sales history