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The Evolution Revolution

WTF? What’s the future…….. For DealershipsRetailers?

Change = Linear Progress AND Disruption = Exponential Progress

Focus Areas of Evolution

• Digital Retailing• Data• Talent• Technology• Mobility & Transportation

1996 2012 2012

Market Cap: $28B140,000 employees

17,000 employeesNo Profit since 2007

Purchased by Facebook for $1B13 employees

If you do not disrupt yourself, someone else will

DMSAccounting

DMSSales

DMSService

DMSInventory

DMSParts

DMSBody Shop

F&IMenus

VehicleOBDII (PID)

ReputationManagement

Social Media

CRM

VehicleAppraisal

VehicleMerchandising

Web

Sales Desking Auction

Vehicle TAG / Registration

Vehicle Rental / Loaner

Credit Application Portals

Multi Point Inspection

AppointmentSystem

Floorplan

Banking / Treasury / Merchant

OEMSystems

Are you ready?

How will Virtual & AugmentedReality impact our business?

Subscription

Tier 1

Subscription

Tier 2

Used Inventory

New

Inventory

Loaner / Rental / Share

The future belongs to those who prepare

A year from now you will wish you had started today.

The Evolution Revolution

WTF? What’s the future…….. For Dealerships Retailers?