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FEBRUARY 27, 2018 The Evolution of Data Governance Regulations and What IA Departments Need to Know Jamey Loupe | Senior Manager, Risk Advisory Services Jessica Allen | Director, Technology & Business Transformation Services
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The Evolution of Data Governance Regulations and What IA … · 2018-03-02 · Understand what data privacy regulations apply to your organization. Evaluate if documented Policies

May 22, 2020

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Page 1: The Evolution of Data Governance Regulations and What IA … · 2018-03-02 · Understand what data privacy regulations apply to your organization. Evaluate if documented Policies

FEBRUARY 27, 2018

The Evolution of Data Governance Regulations and What IA Departments Need to Know

Jamey Loupe | Senior Manager, Risk Advisory ServicesJessica Allen | Director, Technology & Business Transformation Services

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CPE and Support

CPE Participation Requirements | To receive CPE credit for this webcast: You’ll need to actively participate throughout the program. Be responsive to at least 75% of the polling questions. Please refer the CPE & Support Handout in the Handouts section for more information

about group participation and CPE certificates.

Q&A | Submit all questions using the Q&A feature on the lower right corner of the screen. Presenter(s) will review and answer questions submitted as time allows. *Please note that questions and answers submitted/provided via the Q&A feature are visible to all participants as well as the presenters.

Technical Support | If you should have technical issues, please contact LearnLive:Click on the Live Chat icon under the Support tab, OR call: 1-888-228-4088

Audio | Audio will be streamed through your computer speakers. If you experience audio issues during today’s presentation, please dial into the teleconference: 1-855-233-5756, and use teleconference code: 226 838 6759 #

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Polling Question 1 (Test)

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Jamey Loupe, CISASenior Manager | Risk Advisory Services

Jamey is a Senior Manager in BDO’s Risk Advisory Services practice. He has provided audit and advisory services to mid-size and multi-national companies in multiple industries, and has more than 15 years of progressive experience leading and organizing teams and projects.

Throughout his career, Jamey has led and supported the activities needed to complete the audit process. He has experience presenting results to Senior Management and the Audit Committee. His experience includes:

Leading, managing and conducting IT internal audits

Managing complex IT SOX compliance projects

Recommending and implementing IT process improvements

Conducting and leading GRP pre-implementation reviews

Conducting IT security assessments

Monitoring IT governance

Jamey has extensive experience in Information Technology Standards and Governance, IT Risk Assessments, Cloud Security and Governance, Sarbanes Oxley, IT Security assessments, Application pre and post implementation reviews, as well as IT Audit and Compliance.

PROFESSIONAL AFFILIATIONSInstitute of Internal AuditorsInformation Systems Audit and Control Association Marine Corps Association and Foundation

EDUCATION M.L.A., Information Management Systems, Harvard University (in progress)B.A, Information Systems Decision Sciences, Louisiana State University

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Jessica AllenDirector| Technology & Business Transformation Services

Jessica Allen is a Director with more than 15 years of experience developing and executing enterprise-wide programs, including Security and Compliance, IT strategy, and IT Optimization & Innovation. Ms. Allen combines her technical expertise with significant experience managing large and complex programs and operations to assist organizations in achieving a variety of business objectives, including risk mitigation, enhancing efficiencies and reducing costs.

Having significant experience leading large transformation as well as completing complex assessments, Ms. Allen is well-versed in

Security and Compliance

Data privacy and Protection

Process reengineering

Program governance and oversight

Technology Architecture

IT service management

Ms. Allen is a frequent speaker on topics including technology advisory, security awareness and key threats, technology trends, innovation, and IT optimization. She supports key clients in BDO with complex technology and regulatory requirements.

EDUCATION M.I.S., Northern Kentucky UniversityB.S., Information Systems, Northern Kentucky University

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Today’s Learning Objectives

At the conclusion of this course, participants will be able to:

Identify data governance regulations by industry and location

Describe upcoming regulations and the impact on companies in various geographical areas

Discuss the impact of the new regulations and the data governance risks their organization faces

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Defining Data Governance

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What is Data Governance

Data governance is defining ownership and management of the availability, usability, integrity and security of data used in an enterprise.

A good Data Governance program seeks to address these objectives: Clear information ownership Timely, correct information Clear enterprise architecture and efficiency Regulatory Compliance and security

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Data Governance is Not

The below initiatives/processes all require a well developed Data Governance Program to be successful.

However, in and of themselves, they are not Data Governance.

Data change management Data cleansing Master Data Management (MDM) Data warehousing Database management and administration

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Data Governance v. Data Management

Data Governance is about determining who inputs and makes decisions regarding how data is treated and accessed.

Data Management is the process of making and implementing the decisions made in Data Governance.

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Polling Question 2

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Data Governance Ownership

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Who Owns Data Governance?

One of the tenets of Data Governance is that enterprise data doesn’t “belong” to individuals. It is an asset that belongs to the enterprise. There are two approaches to effective ownership of Data Governance.

Approach #1: Assigning Data Ownership/Stewardship

Approach #2: Federated Responsibilities

Source: The Data Governance Institute

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Key Stakeholders in Data Governance?

Stakeholders are those individuals that could have an effect on or are affected by the data within your organization. Usually this group is a mix of individuals from across the organization.

This will be different in every organization. Some of the usual suspects are:

IT Teams• CIO• CISO• IT Security• Database

Administrators• Applications

Administrators Business Teams Legal

• Data Governance Officer

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Internal Audit’s Role in Data Governance

Evaluate the Data Governance Program Maturity. Evaluate against documented data governance Policies and

Procedures.• Data Content Management• Data Records Management• Data Quality• Data Identification and Classification• Data Access

Does Internal Audit have the necessary skillsets. Evaluate the appropriateness of data owners/stewards Does the IT group have an asset inventory

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Internal Audit’s Role in Compliance with Privacy Regulations Understand what data privacy regulations apply to your

organization. Evaluate if documented Policies and Procedures address the

identified privacy regulation. Evaluate if the organization has identified the key data that is

subject to regulatory requirements. Audit processes to determine how they impact privacy of data

subjects Evaluate whether systems and processes have been developed

with appropriate privacy considerations. Report on systems that contain significant amounts of personal

data and provide a plan for remediation and management of these systems.

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IT’s Role in Data Governance and Related Privacy Regulations

Chair on Steering Committee/Data Governance Board Maintain the logical and physical security of the

applications and keep them up-to-date. Responsible for developing the backup and data recovery

plan with the input of the business. Meeting Service Level Agreements as agreed with the Data

Owners/Stewards. Ensuring that applications and databases are appropriately

installed and administered.

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COBIT 5 to Audit Data GovernanceCOBIT 5 establishes seven enablers to drive better information and data governance and management. Each of the enablers has goals and metrics that aim to drive better control and improvement of:

Management of IT-related business risk Transparency of IT costs, benefits and risk Security of information, processing infrastructure and applications IT compliance with internal policies Risk thresholds definition and communication Managing critical IT-related enterprise risk effectively and

efficiently Ensuring that IT-related risk does not exceed the enterprise risk

appetiteSource ISACA, COBIT 5

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Other Considerations: Cybersecurity Assessments UNDERSTAND YOUR ENTIRE DATA PROTECTION LANDSCAPE

Vulnerability assessments and penetration testing (VAPT)

Incident response readiness testing

HITRUST assessment

IT security risk assessment

ISO 2700x readiness assessment

PCI DSS readiness assessment

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Polling Question 3

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Key Components of Data Governance

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6 Key Pillars of Data Governance InformationA well defined Data Governance framework addresses this information within an organization.

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Benefits of a Well-Defined Data Governance Framework

Regulatory compliance Improved data quality Consistent definitions of business terms Decision-making based on information (confidence in the

data) Collaboration among business units Appropriate use of information Sharing information internally (data integration and reuse) Simplified (and known) data management business processes

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Polling Question 4

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Regulatory Requirements

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US Data Privacy Regulations

Our government has taken the approach to address specific data privacy concerns by type of data. As a result, there are more than 200 laws in the U.S. that involve data privacy and data security. These are just a few…

Health Insurance Portability and Accountability Act (HIPAA)

Health Information Technology for Economic and Clinical Health (HITECH)

Payment Card Industry Data Security Standard(PCI-DSS)

Fair Credit Reporting Act(FCRA)

Fair and Accurate Credit Transactions Act of 2003 (FACTA)

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United States – State Specific Data Regulations

California Online Privacy Protection Act (OPPA) of 2003

California Data Breach Notification - Civil Code s. 1798.29(a)

California Civil Code section 1798.81.5 - Security of Personal Information

Other California Data Privacy Laws – 25+ laws covering specific types of data (i.e. Insurance Information and Privacy Protection Act)

Massachusetts Standards for The Protection of Personal Information of Residents of the Commonwealth" (or 201 CMR 17.00)

New York Department of Financial Services Cybersecurity Regulation (NY DFS)

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General Data Protection Regulation (GDPR) Requirements

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Polling Question 5

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What is GDPR?

Replaces the 1995 EU Data Directive

The General Data Protection Regulation (GDPR) affects organizations in the European Union (EU) or those that offer goods and services to individuals in the EU, or that collect and analyze data related to EU residents, regardless of their location.

Enhances personal privacy rights

Increased requirements to protect data

Mandatory breach reporting

Significant penalties for non-compliance

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Does GDPR Apply to You?

“Personal Data” is defined broadly

Any information relating to an identified or identifiable natural person (e.g. IP address)

Applies to all Types of Organizations

Applies to organizations wherever they are located that: Offer goods and services (including free services) to

people in the EU; or That monitor the behavior of people in the EU (e.g.

website analytics)

Applies to both “Controllers” and “Processors”

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Key High-Level GDPR Facts

Fines and Penalties€20 million or 4% of annual global, whichever is higher

InterpretationGuided by the European Data Protection Board (“EDPB”) Article 29 Working Party opinions under the Data Protection Directive, case law and Article 40 Codes of Conduct

Effective DateMay 25, 2018

GuidanceExperienced guidance is important for companies navigating this unfamiliar and unsettled terrain.

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What Does This Mean for My Data?

Protecting customer privacy with GDPR

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Polling Question 6

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Key Changes to Address with GDPR

The most common requirements for all companies subject to the GDPR include:

Controls, Policies & ProceduresAppropriate safeguarding must be implemented, along with the ability to notify authorities of data breaches.

Transparency & AccountabilityCompanies must provide clear notice of data collection, purposes of processing and retention/deletion practices.

Personal privacyRights of the data subject include right of access, rectification and erasure.

Training & AwarenessCompanies must provide clear notice of data collection, purposes of processing and retention/deletion practices.

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Primary Considerations

Relevance and Responsibilities Readiness

Identify all areas where personal data may be stored

Determine if personal data belongs to any EU “data subjects”

Identify your responsibility as a data “controller” or “processor”

Identify all third parties who have access to personal data you store

Review your policies against all relevant Authority Documents – not just GDPR –and identify synergies and gaps

Conduct data mapping exercise

Review third party contracts and ensure relevant GDPR language is included

Review privacy notices to ensure transparency, fairness and accessibility

Provide GDPR training to staff

Test your incident response capabilities to ensure compliance with 72-hour breach notification requirement

1 2

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Primary Considerations

Remediate

Develop a detailed remediation roadmap to prioritize and ensure timely compliance

Update policies & procedures or create new ones to address gaps

Implement privacy by design and privacy by default principles and security controls in all systems and processes

Review and update cross-border data transfer processes to conform with company-specific conditions

Prep for Audit

Develop and maintain a data register to record all processing activities

Designate and register a DPO to serve as liaison to the relevant supervisory authorities

Document all ongoing policies, procedures and control for GDPR compliance requirements

Ask vendors to provide evidence of compliance with GDPR and ongoing due diligence

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Working Toward Compliance IDENTIFY. ANALYZE. GOVERN.

Define Risk

Criteria

Develop Data Register

& Data Flow Diagrams

Evaluate Vendors

& Rank Risks

Review Policies

& Contracts for Gaps

Develop a Compliance Roadmap

Remediate, Govern

& Manage

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Data MappingBUSINESS PROCESS MAPPING, DATA REGISTERS, AND DATA FLOW DIAGRAMS

Identify existing data and application inventories

Understand Privacy by Design activities

Gather policies & procedures

Develop project plan and charter

Develop data register

Patient Care Application

Patient

Nurse

Doctor

Lab Tech

Pharmacist

Process Overview with Data Risks

Clie

ntTe

amDa

ta P

latfo

rms

Data

Ret

entio

n

Client contacts vendor

Report is delivered to client and copy is

archived

Findings are finalized

Data entry – client info

Project setup forms are completed

Onsite information

gathering

Client provides

conflict check information

Information is retained

for one-year

Client provides financial statements,

supporting documents

Office365Email BDO Laptop

Services are performed

Client Portal

File Exchange APT Vault

Files sent to SharePoint

G Drive

Team is engaged

Data that is deleted after 30-45 days

Project close

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Polling Question 7

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Policies and ProceduresALIGN WITH GDPR

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GDPR Resources

For more information on GDPR please visit:www.bdo.com/gdpr

Other Webinars:GDPR is coming: Don’t be left in the dark

GDPR through different lenses

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Questions

Jamey [email protected]

713-960-1706

Jessica [email protected]

513-592-2375

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Coming Events

March 12-14, 2018IIA-GAM ConferenceLas Vegas (The Aria)Booth 116

April 24, 20182018 Internal Audit Webinar Series – Course 2The Integrated Auditor: Becoming the Go-To Resource

Your Company Needs3 PM ET / 2 PM CST

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ConclusionThank you for participating!

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