The Enabling Force of Technology at Liberty Mutual

Chris Bartlow

linkedin.com/in/chrisbartlow

Senior Director, Information Technology

Liberty Mutual Insurance

@cbartlow23 #TechAtLiberty

Race to the Top:

Three Ways to Win with People

Chris Bartlow• 11+ years with Liberty Mutual

• Technical Development Program

• Now focused in Engineering, Cloud,

DevOps, Security, Document Solutions

@cbartlow23 #TechAtLiberty

3@cbartlow23 #TechAtLiberty

@cbartlow23 #TechAtLiberty

@cbartlow23 #TechAtLiberty

Mary MeekerPartner at Kleiner, Perkins, Caufield & Byers

Venture capitalist, reputation as the Nostradamus of technology

@kpcb

We are in an era where we are reimagining

nearly everything . . . powered by new

devices, plus connectivity, plus new user

interfaces, plus beauty.

@cbartlow23 #TechAtLiberty

Our company’s

secret weapon

Technology@ Liberty Mutual

@cbartlow23 #TechAtLiberty

73rd

@cbartlow23 #TechAtLiberty

RISK-TAKING & EXPERIMENTATIONWin with your people

@cbartlow23 #TechAtLiberty

CHANGINGEverything we do in technology is …

@cbartlow23 #TechAtLiberty

Liberty Mutual Insurance Commercial Insurance IT11@cbartlow23 #TechAtLiberty

Jez Humble, Joanne Molesky, Barry O’Reilly

Authors of Lean Enterprise: How High Performance Organizations Innovate at Scale

Approach problems differently …

@cbartlow23 #TechAtLiberty

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• 1 hypothesis

• 12 team members

• 4+ days in 1 room

• 20+ applications prepped for cloud migration

• Form a hypothesis and gain support

• Plan just enough to get started

• Ongoing, real-time collaboration

Cloud Readiness HACKATHON

@cbartlow23 #TechAtLiberty

@cbartlow23 #TechAtLiberty

TEAMINGWin with your people

@cbartlow23 #TechAtLiberty

Rod CollinsDirector of Innovation, Optimity Advisors.

a leading expert on management innovation

@collinsrod

The wonderful thing about effective

organizations is that we do not have to

be individually perfect to succeed.

We just have to be perfect together.

@cbartlow23 #TechAtLiberty

Go farther together

@cbartlow23 #TechAtLiberty

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HACKATHONS

@cbartlow23 #TechAtLiberty

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AGILEHOTHOUSES

@cbartlow23 #TechAtLiberty

Liberty Mutual Insurance Commercial Insurance IT24

DATAJAMS

@cbartlow23 #TechAtLiberty

@cbartlow23 #TechAtLiberty

CONTINUOUS LEARNINGWin with your people

@cbartlow23 #TechAtLiberty

RISK-TAKING & EXPERIMENTATION TEAMING

+ =

CONTINUOUS LEARNING

@cbartlow23 #TechAtLiberty

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@cbartlow23 #TechAtLiberty

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Liberty Mutual Insurance Commercial Insurance IT32

THE CHANCE OF FAILUREIS ALMOST ALWAYS BETTER THAN THE GUARANTEE OF

NOT KNOWINGAARON LEVIE

@cbartlow23 #TechAtLiberty

Chris Bartlow

linkedin.com/in/chrisbartlow

Senior Director, Information Technology

Liberty Mutual Insurance

@cbartlow23 #TechAtLiberty

Thank you!