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The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis Katie Hottovy, Co-founder and Director of Client Services, Nobl
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The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Jun 26, 2020

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Page 1: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

The Effects of an Electronic

Hourly Rounding Tool on Nurses’

Steps

Dr. Aimee Burch, DNP, APRN-CNS

CHI Health St. Francis

Katie Hottovy, Co-founder and Director of Client Services, Nobl

Page 2: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Disclosures to Participants

Dr. Burch would like to note that there are no financial or other conflicts to disclose.

Page 3: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Objectives

• After completing this activity, the learner will:

– identify key data analysis showing the relationship between an electronic hourly rounding (HR) tool and nurses’ steps

– identify the relationship between electronic HR and patient safety

– define nursing staff identified barriers and solutions to HR implementation

Page 4: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Why Hourly Rounding?

• HR is used to improve:

– patient safety

– patient satisfaction

– nursing staff satisfaction

• Implemented successfully, HR can decrease:

– call lights

– patient falls

Page 5: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Why Hourly Rounding?

• Little data available regarding nursing perceptions related to HR

• Investment of bedside nurses in HR is essential to successful:

– implementation

– sustainability

Page 6: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Something needed done

• CHI Health St. Francis had tried 4 times in the past

• Used:

– Paper

– White board

• These were not successful

Page 7: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Something needed done

• Staff not on board

• Current process not effective

Page 8: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Initial Hourly Rounding Study

• Qualitative pre- and post- design

• Interventions included:

– Education on HR

– Demonstration of skills

– Implementation of electronic HR software • Vigilance™ by Nobl Health

Page 9: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Initial Hourly Rounding Study

• Convenience sample of bedside nurses and PCAs

– Included staff at two separate data points

– n=159 (2014)

– n=137 (2016)

Page 10: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Initial Hourly Rounding Study

• Validated survey tool

– Dr. Donna Fabry

– Tool included questions about:

• barriers and solutions to HR

• reasons for HR

• thoughts surrounding computerized HR tool

Page 11: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Additional Step Intervention

• Nobl Health hypothesized that:

– implementation of Vigilance™ would decrease call lights

– decreasing call lights using Vigilance™ would decrease nurse staff steps

Page 12: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Additional Step Intervention

• Nursing staff on the medical-surgical unit documented steps taken each shift

– 2 month baseline pre-implementation of HR system

– 6 months post-implementation

• Call light usage, on-time rounds (OTR), and falls were tracked

Page 13: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

How did we do it?

• Step trackers

• Manual data aggregation

– Nurse assignment data from EMR report

• Call light data

• Falls data from database

– Same numbers that are entered for NDNQI

• HR data from Vigilance™

Page 14: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis
Page 15: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Vigilance™

from Nobl Health

Page 16: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Rounding Map at Nurses’ Station

Page 17: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Tap and Go- essential!

Page 18: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Home screen/Dashboard

Page 19: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

First Round- Room Code

Page 20: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Fall Assessment- Fall Risk Settings

Page 21: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Screen Changes

Page 22: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Tabs/Bed Alarm Reminder

Page 23: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Rounding Screen

Page 24: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Icons Individualized to Unit

Page 25: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Friends and Family Portal

Page 26: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis
Page 27: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Real-time Data

Page 28: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Data Analysis

Page 29: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Day Shift Outcomes

Page 30: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Call Lights versus RN Steps

Jun. 2015-Jan. 2016

Correlation= 0.08 (no correlation)

Page 31: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Call Lights versus PCA Steps

Jun. 2015-Jan. 2016

Correlation= 0.42 (moderate correlation)

Page 32: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

On-Time Rounds versus RN Steps

Sep. 2015-Feb. 2016

Correlation= 0.04 (no correlation)

Page 33: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

On-Time Rounds versus PCA Steps

Sep. 2015-Feb. 2016

Correlation= 0.12 (no correlation)

Page 34: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Night Shift Outcomes

Page 35: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Call Lights versus RN Steps

Jun. 2015-Jan. 2016

Correlation= -0.18 (no correlation)

Page 36: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Call Lights versus PCA Steps

Jun. 2015-Jan. 2016

Correlation= 0.01 (no correlation)

Page 37: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

On-Time Rounds versus RN Steps

Sep. 2015-Jan. 2016

Correlation= 0.78 (strong correlation)

Page 38: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

On-Time Rounds versus PCA Steps

Sep. 2015-Jan. 2016

Correlation= 0.73 (strong correlation)

Page 39: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

So- how did this affect patient

safety and satisfaction?

Page 40: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Call Light Outcomes Hospital vs. Med-Surg

6.3

5.65.7

8.3

7.3

5

5.5

6

6.5

7

7.5

8

8.5

Pre-study Baseline Intervention Study Post-study

Average Calls per Patient per Day

Ave

rage

Cal

l Lig

hts

Page 41: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Time Frame Average Call Lights Percent Change

Jan.2015-May.2015

(Pre-study)

5 months prior to study 6.32 N/A

Jun.2015-Jul.2015

(Baseline)

2 months prior to

intervention

6.1 3.5% decrease from

pre-study

Sep.2015-Feb.2016

(Study)

6 months after

intervention

5.89 6.8% decrease from

pre-study

Sep.2015-Aug.2016 1 year after

intervention

5.64 10.8% decrease from

pre-study

Sep.2015-Jul.2017 After intervention to

current

5.8 8.2% decrease from

pre-study

Average Patient Calls

Page 42: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Initial Overall OTR and Calls

Correlation= -0.52 (moderate correlation)

Sep. 2015-Jan. 2016

Page 43: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention Overall OTR and Calls

Correlation= -0.6532 (strong correlation)

80

81

82

83

84

85

86

87

88

89

90

10500 11000 11500 12000 12500 13000 13500 14000 14500 15000 15500

On-time Rounds vs. Call Lights for Hospital

Pe

rcen

t O

n-t

ime

Ro

un

ds

Average Rounds per Month for the Hospital

Page 44: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention OTR and Calls-

Progressive Care

Correlation= -0.6498 (strong correlation)

72

74

76

78

80

82

84

86

88

90

4000 4500 5000 5500 6000 6500 7000

On-time Rounds vs. Call Lights Progressive Care

Pe

rcen

t O

n-t

ime

Ro

un

ds

Average Rounds per Month for Progressive Care

Page 45: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention OTR and Calls- Med-Surg

Correlation= 0.1087 (no correlation)

74

76

78

80

82

84

86

88

90

3500 3700 3900 4100 4300 4500 4700 4900 5100 5300 5500

On-time rounds vs. Call Lights Med-Surg

Pe

rcen

t O

n-t

ime

Ro

un

ds

Average Rounds per Month for Med-Surg

Page 46: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention OTR and Calls-

Inpatient Rehabilitation

80

82

84

86

88

90

92

94

600 800 1000 1200 1400 1600 1800 2000

On-time Rounds vs. Call Lights Inpatient Rehabilitation

Pe

rcen

t O

n-t

ime

Ro

un

ds

Average Rounds per Month for Inpatient Rehabilitation

Correlation= -0.0691 (no correlation)

Page 47: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Patient Falls per 1000 Patient Days

Time Frame Fall Rate Percent Change

Jan.2015-May.2015

(Pre-study)

5 months prior to

study

2.99 N/A

Jun.2015-Jul.2015

(Baseline)

2 months prior to

intervention

3.98 33.11% increase

from pre-study

Sep.2015-Feb.2016

(Study)

6 months after

intervention

2.62 34.17% decrease

from baseline

Sep.2015-Aug.2016 1 year after

intervention

3.34 16.08% decrease

from baseline

Sep.2015-Jul.2017 After intervention to

current

3.19 19.85% decrease

from baseline

Page 48: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Initial Overall OTR and Falls

Correlation= -0.69 (strong correlation)

Page 49: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention Overall OTR and Falls

Correlation= 0.0382 (no correlation)

80

81

82

83

84

85

86

87

88

89

90

0 2 4 6 8 10 12 14 16 18

On-time Rounds vs. Falls for Hospital

Pe

rcen

t O

n-t

ime

Ro

un

ds

Average Falls per Month for Hospital

Page 50: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention OTR and Falls-

Progressive Care

Correlation= 0.1895 (no correlation)

72

74

76

78

80

82

84

86

88

90

0 1 2 3 4 5 6 7 8

On-time Rounds vs. Falls Progressive Care

Per

cen

t O

n-t

ime

Ro

un

ds

Average Falls per Month for Progressive Care

Page 51: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention OTR and Falls- Med-Surg

Correlation= -0.2855 (weak correlation)

74

76

78

80

82

84

86

88

90

0 1 2 3 4 5 6 7 8

On-time Rounds vs. Falls Med-Surg

Average Falls per Month for Med-Surg

Perc

ent

On

-tim

e R

ou

nd

s

Page 52: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Post-Intervention OTR and Falls-

Inpatient Rehabilitation

Correlation= -0.1983 (no correlation)

80

82

84

86

88

90

92

94

0 1 2 3 4 5 6

On-time Rounds vs. Falls Inpatient Rehabilitation

Pe

rcen

t O

n-t

ime

Ro

un

ds

Average Falls per Month for Inpatient Rehabilitation

Page 53: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Hourly Rounding Perceptions,

Barriers, and Solutions Survey

Page 54: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Hourly Rounding Survey

• 2 questions applicable to Vigilance™

• Having a computerized tool would make HR more

convenient to complete

• There is a good way to determine if HR is being done

• 3 questions added for Nobl Health

• I feel that I am more efficient with the use of HR

• I feel that when I HR I decrease return visits to the patient

room each hour

• I feel that I walk less with proper HR

Page 55: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis
Page 56: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis
Page 57: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

3.65

3.21

2.84

1

1.5

2

2.5

3

3.5

4

4.5

5

More efficient HR equals fewer return visits Walk less

Effects of Vigilance™5

-Po

int

Like

rt S

cale

Page 58: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Significant Outcomes• Higher OTR = fewer lights per patient; Hospital & Progressive Care

were significant

• Maintained an 8.2% decrease in call lights from pre-study data

• Reduced calls on Med-Surg by 1/patient; Hospital by 0.6/patient

• Average Med-Surg census of 20, 10 fewer lights/shift

• Average Hospital census 60-90, 15-23 fewer lights/shift

• Higher OTR = fewer patient falls on Med-Surg

• Maintained 19.85% decrease in falls from baseline

• Reduced call lights ≠ higher or lower walking steps

• Higher or lower on-time rounding percentage ≠ higher or lower day

shift steps

• Higher on-time rounding percentage = higher night shift steps

• Staff strongly agrees having an electronic documentation tool

✓ = HR more convenient to complete

✓ = easier to determine that HR is being completed

Page 59: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Special Thanks

• Beth Bartlett, MSN, RN, CENP; Vice President of Patient Care Services, CHI Health St. Francis

• Dr. Brenda Bergman-Evans, PhD, APRN-NP, APRN-CNS; CHI Health, for initial data analysis

• Natasha Quinones, BSN, RN for initial research assistance

Page 60: The Effects of an Electronic - Becker's Hospital Review · The Effects of an Electronic Hourly Rounding Tool on Nurses’ Steps Dr. Aimee Burch, DNP, APRN-CNS CHI Health St. Francis

Questions & Follow-up

• Katie Hottovy, Nobl

www.NoblHealth.com | [email protected]

• Aimee Burch, CHI Health St. Francis

www.chihealthstfrancis.org | [email protected]