Do you want to be more profitable and maintain higher levels of customer sasfacon? INVOLVE YOUR EMPLOYEES Businesses with involved employees have 22% higher profits and 10% higher customer sasfacon But only 13% of the world’s 1.3bn full-me employees are involved in their business SO WHAT’S GOING WRONG? WHAT CAN YOU DO ABOUT IT? We surveyed over 900 people globally 71% complained of poor involvement – they called out: Lipservice Leadership “Not living the change while missions are laminated not lived” Jargon Monkey “Corporate-style preaching with meaningless words” It’s not enough to include employees – involvement goes deeper MAKE SURE YOU: “Heavy handed processes and connuous meengs with lile value” Command & Control You’re on your own “No change in processes, training or follow-up provided” Empty Story “Creang a story for change which has no compelling vision or strategy at its heart with leadership using email as the main source to disseminate informaon.” Can’t see the forest for the trees Talking shop Aimless meandering “Top-down orders, autocrac, hierarchical command without discussion” “Communicang the ‘what’ and ‘how’ but missing the ‘why’, with no real context, reason or goal” “Addressing short-term challenges, ignoring long-term issues, no sight of broader vision” Source: Gallup, State of the Workplace: Employee Engagement Insights for Business Leaders Worldwide (2013) Set a clear direcon & purpose of growth driver organisaons have a clear company, team or brand purpose source: The Growth Drivers Study 87% Emoonally engage with your employees Companies with engaged employees, outperform those without by 202% source:hp://www.dalecarnegie.com/employee-engage ment/engaged-employees-infographic/ 202% Focus on your employees strengths engagement rate within teams led by managers who focus on their strengths source:hp://www.gallup.com/businessjournal/189074/ no-managers-organizaonal-approach-doesn-work.aspx 61% Follow-through with your plans and empower your people to help you of our respondents want greater empowerment at work of growth driver organisaons have a clear capability strategy source: The Growth Drivers Study 63% 75%