The diversity of The diversity of Health Information Health Information Management skills – Management skills – a personal a personal experience experience Vicki Bennett Vicki Bennett Manager Manager Information Strategy Information Strategy Section Information Section Information Service Branch Health Service Branch Health Insurance Commission Insurance Commission
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The diversity of Health Information Management skills – a personal experience Vicki Bennett Manager Information Strategy Section Information Service Branch.
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The diversity of Health The diversity of Health Information Management Information Management
skills – a personal skills – a personal experienceexperience
Vicki BennettVicki BennettManagerManager
Information Strategy Section Information Strategy Section Information Service Branch Information Service Branch
Health Insurance CommissionHealth Insurance Commission
Accounting – a false start!Accounting – a false start!
Cumberland College Open Day….Cumberland College Open Day….
Health Information ManagementHealth Information Management Lots of jobsLots of jobs Good moneyGood money Part-time workPart-time work Course contentCourse content
When I graduated…When I graduated…
Broad work experienceBroad work experience
Public and Private HospitalsPublic and Private Hospitals HIM, coder, data manager, auditorHIM, coder, data manager, auditor
City and Country HospitalsCity and Country Hospitals
A Veterans HospitalA Veterans Hospital
University teaching ITUniversity teaching IT
NCCH – databases and coder trainingNCCH – databases and coder training
International consultingInternational consulting
And mother of 4!And mother of 4!
Health Insurance CommissionHealth Insurance Commission
Mature workforce – IT issuesMature workforce – IT issues
Poor work conditions – under valuedPoor work conditions – under valued
Often little back-upOften little back-up
Decision makers with responsibilityDecision makers with responsibility
Strategic thinking - seeing the big pictureStrategic thinking - seeing the big picture
Communication SkillsCommunication Skills
Written skills to present a caseWritten skills to present a case
Negotiate to achieve mutual benefitNegotiate to achieve mutual benefit
Adapt communication to suit audience:Adapt communication to suit audience: Clerical staff – need instructionClerical staff – need instruction Doctors – need coaxingDoctors – need coaxing Management – need informationManagement – need information Patients – need understandingPatients – need understanding
IT skills and knowledgeIT skills and knowledge
Basic desktop skillsBasic desktop skills
Systems analysis and designSystems analysis and design
SQL – Select/From/WhereSQL – Select/From/Where
Logical problem solvingLogical problem solving
Data warehousing/relational databasesData warehousing/relational databases
Web environmentsWeb environments
Research SkillsResearch Skills
A University degree!A University degree!
Basic numeracyBasic numeracy
Research methodologyResearch methodology
EpidemiologyEpidemiology
Health Information Data SourcesHealth Information Data Sources
Morbidity data storesMorbidity data stores
Cancer registersCancer registers
Other registers/notifiable diseasesOther registers/notifiable diseases
Private Hospitals Data BureauPrivate Hospitals Data Bureau
Mortality dataMortality data
Casemix dataCasemix data
National Health Data DictionaryNational Health Data Dictionary
Next…FijiNext…Fiji
What about you?What about you?
What skills have you developed through What skills have you developed through your many and varied experiences?your many and varied experiences?
How could you better use these How could you better use these improve health care delivery?improve health care delivery?
How will you change your next job How will you change your next job application to value your application to value your