The digital value proposition A 360 degree view from MEC and T-Mobile
May 17, 2015
The digital value proposition
A 360 degree view from MEC and T-Mobile
Tim PritchardDigital & Social Manager – T-Mobile UK
@timpritchardhttp://uk.linkedin.com/in/timothypritchard
Richard StantonHead of Digital Strategy & Activation MEC
@rich_stanton23http://uk.linkedin.com/in/richstanton23
‘advertising’‘advertising’
socialmediasocialmedia
natural search natural search
AffiliatesAffiliates
corporatewebsite
corporatewebsite
CommunityCommunity
productsite(s)
productsite(s)
CampaignSites
CampaignSites
Digital spans the content ecosystem
Paid Owned Earned
Paid Owned EarnedProspects Customers Advocates
Awareness
Consideration
Conversion
Loyalty
Advocacy
Paid
OwnedEarned
Prospects
CustomersAdvocates
Predict React
Predict React
Predict React
Real Time Signals
Clicked one a search term
Viewed a Tariff on the web site
Interacted with an online ad
Interacted with our social platforms
Technology Media Messaging
Tariff
Handset
Campaign
T-Mobile’s business priorities
Target audiences’ behaviour
Exciting new technology or platform
Product Development
Brand Relevance
Innovation
• VIDEO TO EMBED - http://www.youtube.com/watch?v=K-EvvfMXEwU
Paid Owned Earned
Paid
Owned
Earned
TJust changed my @TMobileUK plan to 'The Full Monty' which has the much desired unlimited
data goodness!
T-Mobile Full Monty. *presses like*
Wish i waited a week to get my new contract
tmobile have an amazing new deal on the full monty. #pissed
@billybothwell68 @o2 T mobile full monty deal-unlimited everything
apparently!
definitely jumping on the full monty unless o2 offer me some serious perks. #o2
#tmobile
That Full monty tariff on t mobile is going to kill every other network lol
Ok I love the T Mobile advert for the full Monty plan
like the plan as well.
Just smashed out the fully monty contract with
t-mobile 2000mins unlimited text Internet
t-mob calls!!! Yes
60% 17%of total plans
soldIncrease in
contract value
Purchase intent and
consideration
70:20:10
IN SUMMARY
paid, owned and earned is here to stay
think quick and do not sit still to gain a competitive edge if you
do not underestimate the importance of data
agencies and clients need to work closer together than ever before
THANK YOU