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SURROUND SOUND COMMUNICATION
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the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

Mar 30, 2015

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Ali Dilworth
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Page 1: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

Page 2: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

WHAT SURROUND SOUND COMMUNICATION USED TO

LOOK LIKE

Page 3: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

WHAT SURROUND SOUND COMMUNICATION LOOKS LIKE TODAY

Page 4: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news and information about their local community—and 15% rely on at least six different kinds of media weekly

Page 5: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

• On Twitter the 55-64 year age bracket is the fastest growing demographic with 79% growth rate since 2012.

• The fastest growing demographic on Facebook’s and Google+’s networks are the 45 to 54 year age bracket at 46% and 56% respectively and Twitter also had 44% growth from June 2012 to March 2013!

Page 6: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION Americans aged 18-64 who use social

networks say they spend an average of 3.2 hours per day doing so

When the Red Cross recently used Mobile to raise funds for Haiti (in $10 increments), almost $5 million was raised in less than 48 hours; to-date, more than $30 million has been raised – all via Mobile.

While 65 percent of email is spam, less than 10 percent of SMS is.

Page 7: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

The chart came from a report commissioned by SinglePoint titled Conversational Advertising and prepared by mobileSQUARED.  The chart was based off a number of data points collected during 2009/2010 from some of the largest messaging infrastructure/service providers in both the U.S. and Europe.

Page 8: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

Social Media BenefitsTools

HootSuite Facebook Tips Twitter Short URLs

Page 9: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATIONIn any given day, I might interact with a friend like this:

o respond to an email about plans to get together for dinnero send an instant message to suggest a different restauranto text her to alert her to a new dish on the menuo tag her in a Facebook status update about how I'm looking forward to dinnero call her on the way to let her know I'm running lateo talk face-to-face at dinnero tag her in a tweet about how the restaurant was great even though I was stressed

about having left my wallet at homeo Post a photo on Instagram of what your meal looked likeo Go home and find a similar recipe on Pintresto write her a handwritten note to thank her for paying

And all of this happens fairly seamlessly - to the two of us, it's just one big long conversation even though each piece of it happened using ten different communication methods - or "channels."

Surround-Sound Marketing – people are getting information from multiple channels (website, email, mobile, Facebook, telephone, etc.)

Page 10: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

Social Media BenefitsTools

HootSuite Twitter Short URLs Facebook Tips

Page 11: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

FACEBOOK MESSAGES

Page 12: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

Centralized Coaching Email Strategy : What’s New in 2014?

Everyone participating in September/October Email series Messages will not be sent on same day in order to prevent

system overload No break in email calendar during after fall 1 engagement and 1 recruitment each month until 4 weeks

before event date Divisions to provide templates and suggested calendar for

final 4 weeks

Page 13: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

Interesting…Divisions that scheduled college events through

central communication had 10% more registrations per event and 28% more online revenue than those that did not schedule through central communication

Emails are still editable!

Page 14: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

First Message Send Date: 9/12Early Bird Discount announcementParticipants registering between Sept 12 and Sept

26 receive a 50% discount! Participants must use the provided code to receive

discount.Discount will be available to divisions wanting to

provide it earlier.

Page 15: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

National Engagement Emails Newsletters sent to ACS Constituents on a national level

National/Master Communications Calendar Found on the link Be sure to check it when sending out emails. Determine what emails you want to see

Page 16: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.
Page 17: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

Sending Emails through Convio/BlackbaudStrategically written It’s the law!

Check out the CAN SPAM law for more details. Easily target specific groups – lapsed donors, $0

participants, etc.Making the ask

Page 18: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.
Page 19: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

How do I send an email?Using Conditionals & FiltersPersonalize your emails

Page 20: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

EMAIL

Page 21: the data in a new national survey show that the majority (67%) of American adults use at least three different types of media every week to get news.

SURROUND SOUND COMMUNICATION

QUESTIONS??