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The DAC Communication Strategy: Part II Changing behaviour Christine Graves Communication Manager, DCD/OECD October 2008
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The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

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Page 1: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

The DAC Communication Strategy:Part II – Changing behaviour

Christine Graves

Communication Manager, DCD/OECD

October 2008

Page 2: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

The DAC Communication Strategy

• To help achieve goals of the DAC

Changing behaviour to increase the

effectiveness of aid

• Implemented through its operational arm, the

DCD

Page 3: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Part I – Visual identity

• Corporate branding

• Focused on the look and feel

• Increased visibility for DAC products

Page 4: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Before…

Page 5: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

…and after.

Page 6: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

DAC visual identity, structured

around key themes.

Page 7: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

The Strategy: Part II

• Moving from the brand to substance

• Focus on targeting, delivery and

dissemination

• Integrated through all workstreams

• Support from a small core team

– Communication manager

– Publications coordinator

– Graphic designer

– With support from PAC

Page 8: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

DCD’s job

• Support policy dialogue

• Improve understanding of analysis and

recommendations

• Enhance DAC/OECD reputation

• Promote strategic thinking for behaviour

change

Page 9: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Workstream products

Page 10: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration
Page 11: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Statistics and key findings

Page 12: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Improving access to International

Development Statistics (IDS)

• OECD-DAC – unique source of data on

development assistance

… but

• Databases hard to use

• Council evaluation, users, AAA…

→ calls for ease of use / transparency

Page 13: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Query Wizard

for International Development Statistics

• Collaboration with Gates Foundation

• Retrieves data without requiring users to

know how information is organized

Page 14: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

QWIDS

Page 15: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Information Database users

Broader public: most users search for

basic data, their needs are quite simpleEssential

info: simple

aggregates,

totals, main

categories

More detailed information:

geographical, sector, by

recipient countries,

metadata

All aggregate data, full details, activity level

information, detailed project description,

type of flows, markers, etc.

Academics, university

students, development

practitioners, media,

NGOs

Researchers,

experts, think

tanks, DAC

reporters

Level 1

Level 2

Level 3

Novice

Experts

Simple

More complex

Use

r In

terf

ace

Use

rsOption to delve deeper

Page 16: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

available online 24 October

www.oecd.org/dac/stats/idsonline

QWIDS

Page 17: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

The Development Co-operation Report

Page 18: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Accra publications

Page 19: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Better aid series

Page 20: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

DACnews

Page 21: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Corporate products

Page 22: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Co-publications

Page 23: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

“What Does Aid Effectiveness

Mean to You?”

Page 24: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Informal input

Page 25: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

People are asking for…

• Not just paper – interaction

• Better web/new tools

• Simple, articulate messages

• Tailored/relevant to users

• Better integration of strategic communication

within workstreams

• Building on DAC value

Page 26: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

So… who are DCD’s key clients?

• DAC networks?

• Delegates?

• Policy makers?

• Field staff?

• DAC communicators?

Page 27: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

…and how do we reach them?

• High variability of priorities, approaches

among members

• Need to be very opportunistic in delivery

Page 28: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

What are DCD’s key products?

Action-oriented policy papers

Reports

Summaries

Principles

Factsheets

Policy Statements

Policy Papers

Statements of Progress

DAC Updates

Issues

Information notes

Case study Issues Briefs

Page 29: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

… all ideas are welcome!

“DAC needs to offer what its members

need, when they need it.”

The challenge

Page 30: The DAC Communication Strategy - OECD · Not just paper –interaction • Better web/new tools • Simple, articulate messages • Tailored/relevant to users • Better integration

Thank you.