The Complete CompTIA A+ Guide to IT Hardware and Software ... · This PPT deck was developed to support instruction of The Complete CompTIA A+ Guide to IT Hardware and Software 7th

Connectivity Chapter 2

This presentation covers: >Communication Skills >Computer Ports >Devices Connected to Ports

Qualities of a Good Technician

“Soft skills” as they are known across many industries are essential

Communication Skills >Avoid colloquialisms and slang (e.g. LOL, BTW) in both verbal

and written communications with customers >Use professional communication methods >Address non-IT personnel by his or her title (e.g. Dr., Mr.,

Professor, and Ms.) >Respond to customers with “sir” or “ma’am” unless the person

specifies otherwise

Computer Ports

Mouse and Keyboard Ports Display Ports

USB Ports

Visual and Video Ports

Sound Card Ports

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USB Connectors USB Type-A, mini, and micro ports

USB-to-Ethernet converter

Mini-DIN-to-USB converter

USB-to-PS/2 mouse and keyboard converter

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USB Connectors

USB micro-B 3.0 port and cable

Mini-DIN-to-USB converter

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USB Connectivity Host computer

with USB port

Type A connection

Type A connector

AC adapter (supplied)

USB cables (user supplied)

Downstream ports

(Type A connections)

Type B connector

Type B connection to the device

Type B connection

to the device

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FireWire Ports

6-pin FireWire 400

Mobile device 4-pin IEEE 1394 port

9-pin FireWire 800

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USB and IEEE 1394 cables USB

9-pin FireWire 800

6-pin FireWire 400

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eSATA Ports

eSATA port eSATAp port

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Integrated Motherboard Ports

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Computer Terms

Refer to the glossary terms at the end of the textbook chapter. Review Chapter 2 and become familiar with the terms.

This PPT deck was developed to support instruction of

The Complete CompTIA A+ Guide to IT

Hardware and Software 7th Ed.

All text and images are

© 2016 Pearson Education Inc.

Fotolia Image Credits

Chapter 2: robootb, ctpaep, Gudellaphoto, Ruslan Kudrin, Shawn Hempel, 100pk,

Gudellaphoto, Hellen Sergeyeva