1 The Common Assessment Framework The Common Assessment Framework CAF CAF Patrick Staes Patrick Staes European Institute of Public Administration European Institute of Public Administration CAF Resource Centre CAF Resource Centre LOGON Working Group Meeting LOGON Working Group Meeting Public Managment in Local administration Public Managment in Local administration Praha, September 13th
LOGON Working Group Meeting Public Managment in Local administration. The Common Assessment Framework CAF. Patrick Staes European Institute of Public Administration CAF Resource Centre. Praha, September 13th. Origin of CAF. The principles of Total Quality Management - PowerPoint PPT Presentation
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The Common Assessment FrameworkThe Common Assessment FrameworkCAFCAF
Patrick Staes Patrick Staes European Institute of Public AdministrationEuropean Institute of Public Administration
CAF Resource CentreCAF Resource Centre
LOGON Working Group Meeting LOGON Working Group Meeting Public Public Managment in Local administrationManagment in Local administration
Praha, September 13th
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Origin of CAFOrigin of CAF
The principles of Total Quality ManagementThe principles of Total Quality Management
from the European Foundation for Quality from the European Foundation for Quality
ManagementManagement ( EFQM )( EFQM )
from the from the Speyer InstituteSpeyer Institute ( Germany ) ( Germany )
designed by the I P SG designed by the I P SG ( Innovative Public Services Group )( Innovative Public Services Group )
The expert group reporting to the DG responsibleThe expert group reporting to the DG responsible
for the public administration in the MS of the EUfor the public administration in the MS of the EU
with E I P A with E I P A ( European Institute for Public Administration ) ( European Institute for Public Administration )
http:\\www.eipa.nlhttp:\\www.eipa.nl
to produce the C A F to produce the C A F
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The launching of CAF
Launched at the Launched at the 1st European Quality Conference, 1st European Quality Conference, MayMay 2000, 2000,
LisbonLisbon
Presentation of the CAF 2002 version at the Presentation of the CAF 2002 version at the 2nd European 2nd European
Quality Conference, Quality Conference, October 2002, CopenhagenOctober 2002, Copenhagen
Discused at the Discused at the 3d European Quality Conference3d European Quality Conference, September , September
20042004
RotterdamRotterdam
Used in different European Countries in the context of their Used in different European Countries in the context of their