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The Coming Employee Wave The Tug-of-War for Talent in our Post-Recession Economy
50

The Coming Employee Wave

Apr 10, 2017

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Page 1: The Coming Employee Wave

The Coming Employee Wave

The Tug-of-War for Talent

in our Post-Recession Economy

Page 2: The Coming Employee Wave

Organizational

Commitment

Page 3: The Coming Employee Wave

There are three types of

psychological attachment that

people feel towards organizations.

Organizational Commitment

Page 4: The Coming Employee Wave

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

Page 5: The Coming Employee Wave

These types of employees stay out

of feelings of obligation; for some

reason, they feel like they should.

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

Employees stay because they “ought to”

Page 6: The Coming Employee Wave

These types of employees stay because the cost of

leaving is too great. These costs could be

economic, but also include things like social costs.

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

Employees stay because they “have to”

Page 7: The Coming Employee Wave

These types of employees stay because

they strongly identify with organizational

goals and feel a positive emotional

attachment to the organization.

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

CommitmentEmployees stay because they “want to”

Page 8: The Coming Employee Wave

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

In times of economic downturn,

organizations can get good talent for cheap

prices because a lack of options and a tight

budget build continuance commitment.

Page 9: The Coming Employee Wave

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

That’s what has happened recently.

Page 10: The Coming Employee Wave

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

Except that people are starting to shift

away from continuance commitment as

the economy climbs out of this trough.

Page 11: The Coming Employee Wave

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

Employees feeling only continuance commitment

are finding that they are more mobile now than

they were two or three years ago.

Page 12: The Coming Employee Wave

Organizational Commitment

Normative

Commitment

Continuance

Commitment

Affective

Commitment

And they’re leaving.

Page 13: The Coming Employee Wave

Organizational Commitment

In fact, in October of 2010, the number

of employees terminated through

layoffs and discharges was smaller

than the number that voluntarily quit.

Employees

terminated

through

layoffs and

discharges

Employees that

voluntarily quit

Page 14: The Coming Employee Wave

Organizational Commitment

This trend presents both a

threat and an opportunity.

Page 15: The Coming Employee Wave

Organizational Commitment

Threat

What can we do

to keep our

best people

from leaving?

Opportunity

What can we do

to attract the

best people

from elsewhere?

Page 16: The Coming Employee Wave

Organizational Commitment

The answer to both the threat and

opportunity is the same – the EVP.

Page 17: The Coming Employee Wave

The

EVP

Page 18: The Coming Employee Wave
Page 19: The Coming Employee Wave

Employee Value Proposition

There are two ways of

thinking about the EVP.

Page 20: The Coming Employee Wave

We expect people to pay their

dues and work their way up the

line before they get the top

jobs and big bucks.

We think of our people as

volunteers and know we have

to try to deliver on their dreams

now if we are to keep them.

We have a strong value

proposition that attracts

customers.

We also have a distinctive

employee value proposition

that attracts and retains

talented people.

The Old Way The New Way

Employee Value Proposition

Page 21: The Coming Employee Wave

We expect people to pay their

dues and work their way up the

line before they get the top

jobs and big bucks.

We think of our people as

volunteers and know we have

to try to deliver on their dreams

now if we are to keep them.

We have a strong value

proposition that attracts

customers.

We also have a distinctive

employee value proposition

that attracts and retains

talented people.

The Old Way The New Way

Employee Value Proposition

This “new way” is essential to attracting

and retaining talented people.

Page 22: The Coming Employee Wave

As part of the hiring process,

employees have traditionally had to

present what you could think of as an

organizational value proposition.

Employee Value Proposition

Page 23: The Coming Employee Wave

Employee Value Proposition

References

Page 24: The Coming Employee Wave

Employee Value Proposition

References

These documents, and others

like them, are all ways to say,

“You should hire me because…”

Page 25: The Coming Employee Wave

Employee Value Proposition

References

PRETTY DARN

AWESOME

“…I’m awesome.”

Page 26: The Coming Employee Wave

But it’s a two way street.

Employee Value Proposition

Page 27: The Coming Employee Wave

You have to consider the

value proposition that you

offer to potential employees.

Employee Value Proposition

Page 28: The Coming Employee Wave

Employee Value Proposition“We’re awesome, too!”

Page 29: The Coming Employee Wave

This Employee Value Proposition

(EVP), introduced in The War for

Talent by McKinsey & Co.,

originally included four elements.

Employee Value Proposition

Page 30: The Coming Employee Wave

With the rise of the current generation,

a fifth is becoming an equal priority.

Employee Value Proposition

Page 31: The Coming Employee Wave

Employee Value Proposition

Exciting Work Great Company

Ample Rewards Growth and Development

Work/Life Balance

Page 32: The Coming Employee Wave

Employee Value Proposition

Exciting Work Great Company

Ample Rewards Growth and Development

Work/Life Balance

(The new one.)

Page 33: The Coming Employee Wave

Employee Value Proposition

Exciting Work

Challenge, Innovation, Passion

Great Company

Ample Rewards Growth and Development

Work/Life Balance

People want challenging jobs that they can feel

passionate about doing: jobs that are

demanding, stretching, and full of requirements

that are interesting and worthwhile.

Page 34: The Coming Employee Wave

Employee Value Proposition

Exciting Work

Challenge, Innovation, Passion

Great Company

Management, Culture, Leadership

Ample Rewards Growth and Development

Work/Life Balance

People want to work for organizations

that are well managed, practice

admirable cultures and values, and

have great leaders.

Page 35: The Coming Employee Wave

Employee Value Proposition

Exciting Work

Challenge, Innovation, Passion

Great Company

Management, Culture, Leadership

Ample Rewards Growth and Development

Work/Life Balance

Regarding culture, two aspects are

especially important: (1) a strong

emphasis on performance, and (2)

an open and trusting environment.

Page 36: The Coming Employee Wave

Employee Value Proposition

Exciting Work

Challenge, Innovation, Passion

Great Company

Culture, Leadership, Management

Ample Rewards

Pay-for-Performance, Market Equity

Growth and Development

Work/Life Balance

People want to be compensated equal to the value

they create and the opportunity cost of choosing

their organization. They also want to be recognized

and valued for their individual contributions.

Page 37: The Coming Employee Wave

Employee Value Proposition

Exciting Work

Challenge, Innovation, Passion

Great Company

Culture, Leadership, Management

Ample Rewards

Pay-for-Performance, Market Equity

Growth and Development

Feedback, Mentoring, Opportunities

Work/Life Balance

People expect their organization to

help them develop skills. Today,

people realize that their only real job

security is the skill set they posses.

Page 38: The Coming Employee Wave

Employee Value Proposition

Exciting Work

Challenge, Innovation, Passion

Great Company

Culture, Leadership, Management

Ample Rewards

Pay-for-Performance, Market Equity

Growth and Development

Feedback, Mentoring, Opportunities

Work/Life Balance

Many individuals, particularly

Millennials, crave work-life balance.

Page 39: The Coming Employee Wave

Employee Value Proposition

Work/Life Balance

Exciting Work

Challenge, Innovation, Passion

Great Company

Management, Culture, Leadership

Ample Rewards

Pay-for-Performance, Market Equity

Growth and Development

Feedback, Mentoring, Opportunities

Page 40: The Coming Employee Wave

Riding the

Wave

Page 41: The Coming Employee Wave
Page 42: The Coming Employee Wave

Picoult suggests five things

that organizations can do to

attract and retain employees.

Page 43: The Coming Employee Wave

To “ride the wave”,

so to speak.

Page 44: The Coming Employee Wave

Articulate a Purpose

Market the Opportunity

Give Undivided Attention

Communicate Considerately

Set Up Listening Posts

Page 45: The Coming Employee Wave

Articulate a Purpose

Market the Opportunity

Give Undivided Attention

Communicate Considerately

Set Up Listening Posts

They match really well with

The War for Talent’s EVP

concept. If you’re interested in

these, look up Picoult’s article.

Page 46: The Coming Employee Wave

Articulate a Purpose

Market the Opportunity

Give Undivided Attention

Communicate Considerately

Set Up Listening Posts

Exciting Work

Exciting WorkGreat

Company

Growth and

Development

Ample

Rewards

Work/Life

Balance

Growth and

Development

Great

Company

Great

Company

Page 47: The Coming Employee Wave

Conclusion

Page 48: The Coming Employee Wave

People can feel normative, continuance, or affective commitment

There is both a threat and opportunity regarding the acquisition of talent

The old way of thinking made sure employees paid their “dues”

The new way of thinking considers their dreams and desires for opportunity

The old way of thinking considered marketing only to customers

The new way of thinking suggests crafting an Employee Value Proposition

Employees value exciting work, a great company, ample rewards, growth and

development, and work/life balance

An EVP can help you take advantage of the oncoming tide of potential employees

Consider how you measure up in each area of the EVP

Page 50: The Coming Employee Wave

The Coming Employee Wave

The Tug-of-War for Talent

in our Post-Recession Economy

Daniel Larsen - http://www.linkedin.com/pub/daniel-larsen/19/8b8/910