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Unit 9 • Lesson A: Tech support
Vocabulary
Equipment and technology
accessories (for a tablet / smartphone) (n) app (computer application) (n) battery (n) cell phone (n) electronic gadget (n) email spam (n) game controller (n) power cord (n) tablet (computer) (n) tech support (technical support) (n) webcam (n) website (n) wireless connection (n) virus (n) design (a website) (v) download (software) from the Internet (v) freeze up (v) run antivirus software (v) stream (movies) (v)
Other words
© Cambridge University Press 2014 Unit 9, Lesson A, Page 1
Touchstone 2nd Edition • Language summary • Level 3
Grammar
What's the problem? Do you know?
Do you know what the problem is?
Which site did you use? Can you remember?
Can you remember which site you used?
The direct question becomes a question within question. Use statement word order in questions within questions:
What is the problem? (direct question: verb before the subject)
Do you know what the problem is? (question within question: verb after the subject)
When the main direct question is a Yes-No question, use if:
Do you know if the battery is charged? (= Is the battery charged? Do you know?)
Questions within statements
You can make a direct question and a statement into one statement:
What's the problem? I don't know.
I don't know what the problem is.
Why is it doing that? I have no idea.
I have no idea why it's doing that.
The direct question becomes a question within a statement. Use statement word order in questions within statements:
What is the problem? (direct question: verb before the subject)
I don't know what the problem is. (question within statement: verb after the subject)
When the direct question is a Yes-No question, use if:
I wonder if the battery is charged. (= Is the battery charged? I wonder if it is.)