The Changing World of Work Moving from a Job-focus to a Performance- focus Dr Tim Baker www.winnersatwork.com.au
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The Changing World of Work
Moving from a Job-focus to a Performance-focus
Dr Tim Baker
www.winnersatwork.com.au
Take away ...
Put a more contemporary interpretation on L & D.
Understand performance beyond the tasks employees do.
Challenge you to reconsider some of the traditional HRD things we do in organisations.
task-based work
bureaucracy
command & control
training
succession planning
job description
performance review
Roles people play in organisations are
more important than the jobs they do...
The Work People Do
Job Tasks Non-job Tasks
Technical skillsTeam role
Career role
Innovation & Continuous Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance
Positive mental attitude & enthusiasm role
Legal disclaimer
You are required to complete any other duties deemed relevant by your manager ....
Job description v Role description
Job descriptions usually define a set of specific tasks and responsibilities that are performed by a particular job-holder.
Role descriptions define the tasks and non-job roles that employees are expected to play at work
Positive Mental Attitude & Enthusiasm Role
Solution-focus
Taking responsibility
Positive energy
Team Role
Leadership
Accountability
Collaboration
Communication
Technical development
Personal development
Career Role
Innovation and Continuous Improvement Role
Problem solving and critical thinking
Customer responsiveness
What’s Wrong With the
Traditional Performance
Appraisal?
They are a costly exercise
Appraisals can be destructive
Appraisals are often a monologue rather than a dialogue
The formality of the appraisal stifles discussion
Appraisals are too infrequent
Appraisals are an exercise in form-filling
Appraisals are rarely followed up
Most people find appraisals stressful
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance
Training or Learning &
Development?
Technical-centred approach
Person-centred approach
Problem-centred approach
Bureaucracy or teams?
Job-based work
bureaucracy
command & control
training
succession planning
job description
performance review
teams
collaboration
learning & development
engagement
role description
performance conversations
Non-job-based work
Take away ...
Put a more contemporary interpretation on L & D.
Understand performance beyond the tasks employees do.
Challenge you reconsider some of the traditional HRD things we do in organisations.
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